It was nice to have them accommodate an emergency repair. Was sold unneeded parts. Was told that my serpentine belt was cracked and needed replaced. (The belt was new and had 30 seconds of run time)
Great customer service and no inflated prices just timely, quality service.
John knows his stuff! If you want it done and done right look no further than Big-E
Really great service. They diagnosed and repaired my vehicle vey quickly and they were very reasonably priced. Did not try to upscale me with extras I didn’t need. I would recommend Bug -E for any auto repairs. ⭐️⭐️⭐️⭐️⭐️
This place told me I had to wait till the afternoon to remove one fastener so my splash guard wasn’t dragging on the ground. Don’t waste your time with this place.
Excellent reliable and very professional service. Very pleasant and informative staff.
We showed up on a Sunday, wishing someone could help us with our check engine light, but they were (like most other shops) closed. We were about to call it quits and move on to another city, when we saw someone working in the back. We talked to him (we assume the owner) and he said they were closed but offered to help us anyway. He spent half an hour working on the car, and asked for just $5. Nicest guy ever! 10/10
Ive known and used Jay Bigge for decades, beginning back when he was a Chrysler mechanic. He is thorough, honest, and fair. Tell him what you need and your budget and hell do his best to make those two things happen.
Nothing but great things to say about this establishment. They are honest, friendly, and professional. Been there with multiple vehicles/issues. They were wonderful every time!
Back on the road, thanks to Big-E Auto Service!When my family and I broke down outside of Mitchell, John, Jay and Doug from Big E made time to fix our truck honestly, efficiently and reasonably priced. Thanks guys!
Took our key fobs in to get programmed to our car, quoted a price of $60. They couldn’t get them to program and yet still charged us for services that wasn’t completed. Never again will we go there, and friends will be told how they treat customers.
Hands down, the best wrench in town!!
Knowledgeable mechanics, friendly front desk people, usually fairly fast service. I can call and get my car fixed within a few days.
Jay Bigge (BigE) is fair and honest. I trust him for local auto service including major repairs.
Wait is a little long, but they gotta glass window in the seating area where you can watch them work. Appointments only.
Good service and resinable rates
Was charged 200+ dollars for a simple oil change. I have since done it myself for 70 dollars. Ridiculous up charge for a common service.