This review is for one of staff named Chris which I unfortunately run into today at this store. If there was 0 star option i would give it that. This is the closest store to me and i paint a lot so i come to this store for all my paint needs. I came today to possibly get a color match off of my wallpaper which i have done before with this store a couple of times. When he saw my wallpaper he told me right away its not going to work and when i tried to explain that i have had it done by somebody there before a couple of times he told he has been working there for 6yrs and it never works. I asked if he could at least just try and he said it would be a waste of time which had me confused and pretty frustrated. I drove to lowes and a lady there match the wallpaper no problem. Pretty disappointed with this experience. I literally mostly buy my paints from there.

Great service for a walk in Ive had with any of the Sherwin- Williams locations but it seems Im splitting hairs if saying this was the best store would be impossible for me to judge. So far it seems they have consistently hired a manager who recognizes a professional from a DIY person. He recognized right away I was there for a shelf item called his associate to open another isle so I could get on down the road. While simultaneously helping a paint pro with a large order he was able to see a customer who was in a hurry. I appreciate the awareness he had of his clients and how to keep the lines moving.Thanks guys!

Great store and staff. Very professional and knowledgeable. Very busy on the weekends. Try to go during the week if possible.

The absolute worst experience I have ever had. I drove 50 miles, not exaggerating, to 3 Sherman Williams stores. The first 2 had their reason why they couldnt help me. I just wanted to match 3 paints. I finally get to the 3rd store and Mac at the Grand Parkway store,(99 and kingsland) tells me he had the base paints but the formulas on the cans show that it was mixed at a different store so it may not match. 3 stores and fifty miles and it still may not match. Pitiful! Paint Mart in Pensacola Florida mixed paint for me for 25 years, no matter what brand or grade, and it always matched. They were a real paint store with real customer service.

Great service. The gentleman Cameron who assisted me was very knowledgeable, patient and answered all questions. Made recommendations for my needs. Overall Great experience.

Great store

Great service but severely understaffed for a Saturday. The wait time and line to check out was crazy.Updating to reduce rating and add another negative experience less than a week later. Standing waiting for my paint to be mixed while they make phone calls.

Very nice shop, the lady at the front Martha is very knowledgeable. They recommend the perfect paint for some cement planters that needed to match my home. They also made me a custom stain to touch up my wood floors. I’m impressed with the level of service considering that Sherwin Williams is a large chain. This location definitely has that small business touch and aim to please. I highly recommend them.

Great service, all your painting supply needs in one place.

The customer ahead if me was extremely rude to the sales associate and i thought the situation would escalate. The customers son had ordered the incorrect product and came back because he was mad at the price. The manager handled the situation and i told him he worked great under pressure 👏 👍 💪

The 2 guys there were super helpful. It was busy. Never realized how busy this place is but Im coming here for all my future projects.

Didnt wanted to honor the 40%paints. Just because I had contractors paint. The coupon didnt say what paints was accepted. They told me when I came to the store what type of paint were accepted. Sherwin Williams need to put that information on the coupon instead of us going to the store and the employees telling us when we get there. I am a customer, how do I know the difference between contractor paint from regular paint.

Very disappointed, i normally shop at the one in Stafford and have never had a problem. However the property I am working on is in Sienna so this location was much closer. I went in with my paint sample expecting help, only to be greeted by Allison, with an attitude and rude responses to my questions. And she is the Store Manager??!!! Basically it was no we dont have it, so what do you want and get out not those words exactly but honestly how I felt. I left and went out of my way to Stafford location where I know their customer service is always great.

Good selection of paint and the staff was helpful

I would give them a zero if i could! The service was terrible! My husband and I went in for some touch up paint and the initial sales guy said that the color wouldn’t match unless we brought in a piece of the wall! Then when we said that we wanted some exterior paint—he didn’t have the base to tint it with—we were in there almost 2 hours & finally came out with only 2 qrts & a paint brush! I will never go back here!

It took forever to pick up paint samples.

I am extremely disappointed in the service that I received at this location. I went in on February 11, 2019 at 4:50PM and there was a female associate (only female there) working who was extremely racist, rude and offensive. I had asked her a simple question in regards to a color scheme and she continued to be sarcastic and proceeded to make remarks such as “Maybe in your country but it’s not like that here”I was in absolute disbelief on how she could say such a thing and how she could treat me like this. I had asked her a SIMPLE color scheme question asking whether a color was in the neutrals or the warms. I am extremely disappointed with this experience and I would rather pay more for a different paint company then ever go back here again. This is ridiculous

Awesome customer service and attention to detail. The young Lady was extremely helpful. Thank you.

Your sales associate was very knowledgeable and helped me pick out brushes and other items for my project.

Friendly, helpful, and professional. Always great service.

This new store in Sienna Plantation is so organized. The young man who helped us was very knowledgeable on paint colors.

Store layout is great. Accessibility to items are good. Representative is very helpful and very professional.

To visit the Missouri City location and not the Pearland location. Immanuel did an excellent job matching the paint on the same piece of wall color I provided to the black lady at the Pearland location off Broadway and she said it wasn’t possible. She needed a larger piece.

The store was exceptionally clean. The person that assisted me was very polite.

Great customer service

Great place to get paint and supplies, paint color is usually very accurate and employees are nice and helpful.

As good as SW can get. Highly recommended.

Fast & friendly service

Great sales team

Great service

Great Service, Abraham is a great manager!

Yes.. Go.

Great helpful and friendly employees.

Very helpful service!

Thanks to Lili for her help and suggestions.

I loved it

Very knowledgeable

That paint though 💥

Expensive

Best place to buy stuff from!!!!!!!!

Excellent !!!