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Shine Beauty Supply
5011 Hwy 6 #107, Missouri City, TX 77459, United States
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Shine Beauty Supply
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Na
Review №1

Great beauty supply store. The prices are very affordable. You can pretty much find any of your beauty needs here. They are always stocked with my favorite products. You can also use your phone number for a discount at checkout.

es
Review №2

This is Absolutely the place to come for pizza!!! I wont be going anywhere else!!! Just try it. I promise you WILL ENJOY IT!!!

Ca
Review №3

Differently very organized, clean and have a lot of products that you use. If you become a member you can save on ten dollars and more.

Ha
Review №4

Place is good. Employees have terrible attitude to customers. I believe they might be owners. I didnt like they way they talk to customers.

St
Review №5

Not even worth one star! I was wrongfully accused of something I did not even do based on discriminatory things-shopping while being an African American and an apology was not even given!I was a customer for many years-NEVER EVER AGAIN & Im sharing with anyone who reads this-Stay away.

Me
Review №6

Great for simple hair accessories but they are always out of stock of so many products.

lu
Review №7

Will be going back!!!!!!! I drooled the whole time I was there..... great guy at cash register... they also have a point system. Bought great hair on sale... my customer was happy.

Na
Review №8

Got in and out in record speed. Very helpful staff assisted my daughter in finding the right hair for her braids!

Ja
Review №9

I absolutely love this place. Omg the staff is so informative especially the floor manager Jay. Shes the best. So clean and have so many options. And they have a membership program where u can get discounts. I truly enjoyed my experience. 🤩

Ta
Review №10

Not a great place that offers customer service. I won’t be returning. There are lots of other beauty supplies in Missouri City that have better customer service with the similar prices and products.

Ch
Review №11

The owner is very rude and unprofessional. He talked to my mother crazy and threw his hand in my face (in a dismissive way) when I asked him a question. I left all of my product on the counter and left. This man can’t get a dollar from me. I will take my business somewhere else.

Ja
Review №12

NEVER WILL I EVER SPEND ANOTHER DOLLAR HERE NOT ONLY IS THE OWNERS RUDE THE CASHIER IS RUDE AS WELL THEY WATCH YOU THE WHOLE TIME WILL SEE YOU HAVING TROUBLE FINDING SOMETHING BUT NEVER OFFER TO HELP YOU FIND WHAT YOUR LOOKIN FOR THE CASHIER NEVER TOLD ME MY TOTAL JUST REACHED FOR MY MONEY THEN GAVE ME MY BAG NEVER SAID THANK YOU OR NOTHING DIDNT EVEN ASK DID I FIND EVERYTHING!

Ja
Review №13

Salespersons willing to assist.

Je
Review №14

They give you 10% off with their rewards card...thats a plus

JA
Review №15

This story in particular Its just so so in my opinion it seems like they Watch you Everywhere you go. Theyll even come from behind the counter and walk around if youre the only one in the store and theyre not busy

Ja
Review №16

Love this place! Lots of products to choose from. Very clean.

So
Review №17

Well equipped to handle what l want....

Su
Review №18

Perfect store what I looked for it. They have most things for one stop shopping. And all staffs are very gentle. Love there!

Me
Review №19

Friendly staff and very knowledgeable of their products.

Ta
Review №20

Pretty wide selection of hair- I’m mostly interested in crochet hair. They have a pretty good selection of natural hair products. Not a wide array like a natural hair boutique but good enough for close access in the Mo city/sugarland area. Decent customer service. Always been asked if I need help, but not pestered. Checked out promptly. Decent prices.

Ci
Review №21

If you’re having a late night emergency don’t go here. Their hours vary and will not be open despite their posted hours. Save yourself and go somewhere more dependable.

Ky
Review №22

Great store. I wished they carried more 2 tone braiding hair thats 24 . Other than that great store. They have pretty much everything for the curly girls

To
Review №23

Went there to buy a few items. I paid with a card I had just loaded cash to. Once I swiped my card I got the text to my phone with the transaction details and debited amount. The lady behind the counter proceeded to tell me that the transaction did not go through all though I showed her my text and then pulled up the transaction activity online. She refused to give me my items and said I would have to pay again and if it shows up in their system eventually she would give me a refund. So at that point I told her to give me my items or I would call the police. She said so and I called the police... while on the phone with the police another employee said she would help me so I told the police to disregard... and really I didn’t want to have law enforcement dealing with this considering everything else going on in this country. So make a long story short, I paid twice because it was either that or leave without my items that she was refusing to give to me. I am now getting ready to call them... 3 days later and let her know just like I said initially. I will NEVER shop there again and I’m filing a complaint with the BBB....

D
Review №24

Always clean and large variety.

Li
Review №25

They have a good selection and the prices are decent, but the way the staff follows you from the front desk made me uncomfortable. Im not sure ill visit again...every customer is not a theif and we shouldnt be treated as if we are.

te
Review №26

The Asian guy is very rude....didnt like the way he talked to the workers ...l put my things back and left

Co
Review №27

I love this store! Thats always are so helpful and have what I need. Shine has a large selection of natural hair products no matter if you prefer to wear it straight or rock your natural curls, plus the prices are reasonable.

Ne
Review №28

Worst place you can go to!! The older man and women is very rude and refused to serve there customers.Dont ever shop here

Ja
Review №29

The store is well stocked and clean. They do not keep the room temperature at a comfortable level in the summer! The staff is great; with the exception of the Manger, who is Rude and Prejudice!

Ij
Review №30

Dont Bother Yourself. I have no idea how good or bad the selection is here because the lady who works here just kept following me around everywhere I went. I asked her if she needed any help and she laughed and walked away. If you follow me around, Im not buying anything in your store. Horrible people.

br
Review №31

Its pretty good, if youre looking for womens products then they have a vast array of products for you. Im male so I was looking for mens products, they have a small section specified for men but youre likely to still find what youre looking for.

Da
Review №32

They deserve no stars> This place is a rip off. Went there today to look at wigs for my mom who is going through chemo and had a pleasant initial experience. She(my mom) fell in love with a particular wig $29.99 marked and the sales girl named Jasmine told us that the wig happened to be on sale 50% off. Great i thought Ill purchase it for my mom. Get to the register and the man behind the counter rang up the sale for $21.65. I look at the pricing and i see a white price label marked $39.99.(You would have thought he would inform me of any mistake then right?) I thought to myself is that the right wig she got anyway paid and left. As we drove home i pulled over remembering that i took a picture of my mom trying on the wig with the label on it and sure enough when i looked the price was $29.99. When i pulled the wig out the bag, the label was removed and had the $39.99 sticker replaced on top. I drove back sure enough to confront the man at the counter for increasing the price.He first told me there was a mistake in the pricing and that there was never a $29.99 sticker. when i showed him he said the sticker was already there. I clearly told him no the sticker said $29.99 and the girl Jasmine even told us the pricing. He finally gave in after I showed him the picture on my phone from when my mom was trying it on. In the course of so called refunding me he charged me for the $5.41 difference. He then refunded $10.82. Upon getting home i check my bank account and see both charges for the initial and secondary transaction but not the refund. When i check the receipt why does both the charges say approved: online with a code on the slip but the refund slip says approved: offline with no code.I just got off the phone with some lady who told me theres no Jasmine working there and second the man behind the counter was gone for the day. REALLY!!!!!!! She said wait a day or so for the refund to show as an approval code shows the transaction. I informed her that the slip said offline and no code was present. She said she doesnt know about the slip lingo but as long as I have a receipt I should be good. OK Ill give it a day or so But buyer beware of any purchases from this store. If they did it to me and had I not checked who else got overcharged time and time again.WILL NEVER SHOP HERE AGAIN.YOU dont deceive your customers.

Ir
Review №33

They have lots of choices for natural hair offically my new go to !!! & they have a reward card.. #hellsyesss

Co
Review №34

Always buy virgin hair from black owned virgin hair dealers such as Shes Happy Hair. These Asian owned beauty supply stores are all about the profit and not the customer. They have no real knowledge about African American hair outside of what sells the most. Ive had my hair from Shes happy hair for 2 months with very little shedding and is still soft as the day I purchased it. I also use little to no product in it and expect this hair to last atleast a year.

Mo
Review №35

If I could give 0 stars I would. Purchased a product, once I got home and opened the product to use it on my hair I noticed that the package was previously opened, over 75% of the product was missing and what was left was slimy. Went in the next morning to exchange for a new item and the manager and employees were extremely rude and difficult. I’ve been shopping here for 6 years and will not return after today. Find another store!

De
Review №36

Always find good items for the price here. The ladies who work here are very helpful. Hope their salaries reflect that.

Do
Review №37

Excellent Service by Staff!!!

De
Review №38

Much better service the second time I ventured back. Im not sure if they got rid of the men that follow you around or they just arent there when I shop but the sweet woman that runs things is a joy and the store is stocked well. Its back in the rotation, for me!

Ri
Review №39

Great supply with decent prices, get the membership for an extra 5% off. Its free!

Je
Review №40

A large well stocked, well organized store. The staff is very helpful and knowledgeable.

Mo
Review №41

Found everything I need!

S.
Review №42

The manager is very rude and prejudice, lack of customer service.

Ju
Review №43

My daughters love this shop because of dispay, products and cost.

Ji
Review №44

The guy, who acted like the owner, promised my wife she could return 2 ponytails if my daughter didn’t like them. I tried to return them, he said final sale and no returns on ponytails. Pretty sad this guy runs his business like this over $25 worth of products... by lying just to get a sale. There’s a special place in hell for people like this...

Ch
Review №45

Great place (not prejudice) they don’t follow you around and genuinely want to help. They also have a savings card.

R
Review №46

NEVER AGAIN. I shop at Sallys faithfully. While at Sallys a young lady suggested that I go to shine beauty for an item Sallys did not have. I went. 1st no welcome from the staff 2nd another customer was telling the female worker that the item was incorrect from what she had initially selected and instead of being helpful the female working was complaining and sighing and speaking in Korean negative about the customer to the man who worked there. 3rd another customer was checking out and had a small basket with the items she selected for purchase and asked the price for an item behind the counter. The man who worked there told her the price and she decided it was to much and she would go to another store and she left the basket there. She was not rude. She just changed her mind. The man proceed to curse and speak so negative about the customer to another employee. Their main base customers are African Americans and they are treated terribly. My only regret is that I did not speak up and I purchased my items any way. Social media (Facebook, Instagram etc) are powerful tools besides protesting outside. Speak up on social media and give the location. Please stop spending your money here. They dont respect you even if you are a courteous customer. They need the African American dollar to be successful. Send a message by taking your money elsewhere. There are thousands of locations in the sugar land and houston area that will appreciate your patronising their establishment. NEVER AGAIN.

Ma
Review №47

Alot to choose from, well organized, a bit more to pay as far as price goes..

Je
Review №48

This beauty supply was very neat and had just about all kinds of hair!

je
Review №49

BLACK WOMENDO NOT SUPPORT THIS STORE!!!I purchased 4 bundles of their virgin hair the total came up to $400+ dollars. After supporting this store for the last several years I thought they were trustworthy enough to invest in. Upon installation after attempting to style the bundles. my hair dresser let me know that the hair I purchased was not virgin and would not even hold a curl. 3 days later I returned to shine beauty supply and politely informed the owner that the hair quality was poor and although I didnt think Id get a refund, I certainly wanted him to stop selling this product under false pretense... he argued with me, and told me to brush it. 3 weeks later after wearing the most unruly hair Ive ever worn I went back to shine to figure out a solution. The owner proceeded to run in circles with his explanation and told me the matting and tangling came from oil 😐. Oil!!! He laughed when I asked for a solution and grabbed a cigarette to smoke. Thanks to technology I had the opportunity to record my experience and Ill be posting it to social media.I have been wearing extensions for the last 10 years . I know the difference between virgin, remi, and human hair. These people are attempting to get over on unsuspecting consumers, and they have no regard for our experience, no professionalism, and no customer service skillsWhy are we still giving them our money ?

An
Review №50

This place has the worse customer service I’ve ever experienced. I asked for assistance and instead of the black lady that’s about 5’4 and the Asian man in his 40’s, walking over to Buns to see if they have a particular color, they said if you don’t see it then they don’t have it in stock. Well I would have been okay with that response if there was some kind of order of the Buns. Everything was mixed up!!This is the second time I’ve gone in there and the Asian guy wasn’t helpful. The other time I asked if he could get some braiding hair done for me and his reply was pointing at someone down an isle that was assisting someone else and not him coming from behind the counter to assist. People these dayes 🤬

Be
Review №51

Owner rude

He
Review №52

This my 3rd visit and my last. The staff has a lack of knowledge of product, of whats in stock, and are extremely not helpful. Additionally, it seems there product variety is lacking. I chose to give this place a try for the third time because it is conveniently located near my home. However, in the future, I will choose to drive a little farther to give my business elsewhere. Dont waste your time here.

To
Review №53

Nice! Big selection....& I like tht the fact thy had the mane choice products in there str...

K
Review №54

The staff are always helpful. Thank you Jean, Brandon, Nikki, Julia, Kwan, and others for always being a genuine help.Suggestion: Need more of a supply of black scrunchies.

T.
Review №55

They are pricey, but it’s a one stop for everything I need. They have a wide array of product. It’s clean and well organized and the staff is friendly.

Cy
Review №56

So if the lady who commented she knows the difference between the different hair types why would she leave the store before inspecting 400 dollar hair? Ive always had good experiences here.

Dr
Review №57

Great prices for hair, hair care, nails and nailcare and beauty tools. I always go here before considering someplace else. They have what I need and I dont have to break the bank.

Ti
Review №58

Large selection of hair, supplies, and products at reasonable prices. Staff are generally friendly and able to help you find anything or make suggestions.

As
Review №59

I love get my hairs stuff for my hair

br
Review №60

New manager is rude and disrespectful!! I cant believe how unprofessional he is. time and time again I have seen him get into with other people in the past. he needs to go!!

Ni
Review №61

Great customer service always get help when I go inside the store love their wigs amazing with amazing prices

Na
Review №62

Great prices and perfect place to get all your natural haircare products etc...

La
Review №63

This store has all my hair supplies and needs. I will continue to shop here. Today was my first time there.

Al
Review №64

Awesome

Li
Review №65

Good prices pretty bad service. They don’t honor their business hours at all and most the time close 10 mins before said time

Ki
Review №66

I get all of my wigs and hair pieces here. Good and helpful customer service. Very clean.

Mo
Review №67

Got what I needed. I wish they had more options for fun earrings....foam, wood, etc etc.

Br
Review №68

Huge selection of hair products. Good customer service, was able to return an item with no issues.

El
Review №69

My wife always going so she can get stuff to do people so i guess its good... The only thing that takes forever is her making up her mind...

Sh
Review №70

I love this store. You can find everything you need.

Sa
Review №71

This place has ALOT Id products but they are over priced and the helpers dont help. I suggest going elsewhere.

Li
Review №72

Needed hair supplies own vacation in and out

Al
Review №73

DO NOT BUY THE MALAYSIAN VIRGIN REMY HAIR!! I purchased this hair on October 13, 2013 and after the initial install it was beautiful. I washed it with Sauve Morrocon shampoo and it was OVER!! The hair continually gets matted up, tangled and Ive lost so much in the process trying to keep it combed out. The texture of the hair is ABSOLUTELY NOTHING like the day I purchased it. So I went back to the store asking them how can I care for the hair to get it back in good condition, she she suggested all remy product shampoos and leave in conditioners. So reluctantly I bought MORE products from them and the hair is still AWFUL, AWFUL, AWFUL! And on top of that she was rude as if it is my loss!! I have already spent over $400 at this store in will NEVER return.

Ja
Review №74

I will never return to this store. I got followed from the moment I entered the store. I felt very uncomfortable and left without purchasing anything. They just lost a customer for life

gr
Review №75

Too expensive. Go to Beauty Empire instead. Same stuff. Priced normally.

Ra
Review №76

Didnt found what I was looking for.

Da
Review №77

They always have the products I need at a reasonable price.

As
Review №78

Prices are on point with other stores sometimes cheeper. The owner is always nice to me.

Sh
Review №79

I can always find what i am looking for.

Li
Review №80

My go-to beauty supply 😍

Ma
Review №81

Open on sundays and great selection.

So
Review №82

Staff was very rude...Did not acknowledge or try to assist.A big disappointment because I have shopped there before and was very pleased.

ch
Review №83

A great variety of black hair products

Ch
Review №84

The bundled hair (IndiRemie) is the worse. Have purchased several times and by the third week of wearing it the hair becomes matted at the nap.

Es
Review №85

They have a large selection of hair products. Store is very clean.

Ta
Review №86

Staff was very polite and welcoming.

Jo
Review №87

Black owned and operated!

C
Review №88

Not very helpful always feel like they are watching more then they are helping.

DE
Review №89

Get followed around the store like a criminal... not helpful whatsoever...

J
Review №90

🌞

Ca
Review №91

Great experience

Ca
Review №92

Morgan was the best help ever!!!

Ja
Review №93

Love this place and have lots of discounts

Le
Review №94

Great beauty/hair supply

Pa
Review №95

Ownwrs are Rude and not helpful

Yv
Review №96

You can cook it at home. I can show you how!

Ap
Review №97

Nice variety of things

Me
Review №98

Great selection!

Ms
Review №99

Nice variety!

Fr
Review №100

I dont wear much makeup but they got good stuff there

Information
31 Photos
100 Comments
3.9 Rating
  • Address:5011 Hwy 6 #107, Missouri City, TX 77459, United States
  • Phone:+1 281-261-7160
Categories
  • Cosmetics store
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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