When it comes to retuning an item everyone working there turns ignorant and ghetto. My next step is to contact city hall, to see if we can attract more professional and decent vendors in our area.
They are a good beauty store, its just crowded as hell, its like the clothing store ROSS
Good service & the manager is very helpful.
Friendly staff and a great selection of braiding and sew-in hair. Theres almost always a sale on hair.I like that there are some smaller companies there and raw Shea butter, black soap, glycerine, etc for people who mix things themselves at home
Love to shop where I can get help right away, plus get in and out.
This beauty supply store have everything! Plus great customer service!
First time going here and this is my new beauty supply store! Now its crowded in there as far as product but its worth it. So go when you can spend atleast 15 mins in there. They have good deals, prices and they have all the hair in all different colors. Theres a cute, petite black girl that works there and she was super duper helpful.
I love this place! It is crowded and theres a lot of products everywhere. But they have a huge variety of items w/ great prices!
Great beauty supply
This place is well stocked. There is this young employee... little lady with glasses... I wish I knew her name, who is sooo knowledgeable of the products and extremely helpful. Every suggestion I have taken from her has my hair the healthiest it has been in years. I have recommended friends only because of her and they all agree. I will get her name next time I am there.
The young lady had no knowledge of the products or where they were located. Need more clip on hair.
The owner was very nice and my daughter found what she was looking for.
Not enough employees during the week day to attend to your needs if youre searching for a wig.
Crowded. Found the items I needed.
Love it nice store and nice people.
Always find just what Im looking for. If I need help or suggestions on certain products theres always a friendly staff member around to assist me. Great prices and discounts on braiding hair. I would definitely be returning. If your in the Missouri City around check them out.
I spent an hour and 1/2 in the store looking for a wig for my client the young lady assisting me constantly wandered off unbeknownst to me she was avoiding the stairs so because her lack of enthusiasm or ectasisty the store closed and I was unable to get what I needed for my client. I normally like this store and usually shop here often because of the great deals and service but the night crew attendants are young and in my opinion very lazy after tonight I will consider choosing one of the other locations for better service.
I go here every 2 weeks to get hair reallyConvenient foe me
Small store but friendly staff
The staff is always helpful n kind. The prices are great. A little small n stuffed but well organized n orderly
They had the products I need, I ve been looking for awhile, unfortunately I felt like the lady with the super dark hair, and thick eyebrows was watching 👀 me like I what about to steal something...like I had a giant bag and they didnt have censors on all there merchandise
Helpful friendly staff they have a large selection but unfortunately didnt carry what I was looking for.
Excellent (in terms of cost) beauty supply store UNLESS you need to return an item. My issue actually originated with my braider who approved of a specific braiding hair, then refused to use it at my appointment. On Thursday 9/26 around 7:30 pm I purchased 12 packs of braiding hair. On 9/27, After my hair appointment around 2:00pm I returned 11 of the 12 packs since my braider did not like the hair. The Asian “owner” (thin guy that’s there everyday) had a very unsettled look as if I’d done something wrong. I felt VERY uncomfortable while completing the return. He refused to credit my debit card and instead offered me a store credit. This “credit” was simply a hand written amount and signature on the back of my original receipt. Unfortunately I misplaced the receipt but returned to the store only a few days later on 10/1 and spoke with the same Asian guy that’s seen me countless times and who completed my return and credit. I told him I’d misplaced the credit, and asked if he recalled seeing me twice on the preceding days and making the return. He was speechless, literally saying nothing. I said “but sir it’s as if I’ve donated $35 to your store”, he responded by saying “but this isn’t our problem” I walked out and will NEVER return. I’d rather pay the stores near me (in Sugar Land) twice as much for the same item.
This was my first time there. The people were nice and friendly. I will come again.
My go to Beauty Supply for hair needs!
Good beauty supply if you are looking for general hair supplies...would love if they get the big pack of beads for little girls hair.
The staff is friendly..But you should take notes the prices has been bump up on items that says buy 1 get one free! Its no good deals...most of tge items can be found cheaper. Store is clean
This is an Asian owned beauty supply that racially profiles their black customers. Please do not shop here. Find a Black Owned Beauty Supply and support our own.
Dirty store you be about to trip and fall over all kinds of stuff in the aisles and J the owner is disrespectful af he has actually snatched merchandise out of my hand...
Great products, always amply stocked & everything’s always neat and in order. Hadn’t been here in awhile but I visited tonight and their customer service is unparalleled! I was greeted by every single person working there. I wasnt looking forward to selecting hair because they aren’t ever labeled with prices but one of the cashiers assured me she would be happy to come back and help me with pricing and selections. they have definitely stepped up their customer service and i’m impressed. you don’t find cheerful and eager employees as much nowadays. it’s refreshing & im happy to do business with them!
Great beauty supply! Well organized and the prices are clear. They have a modern POS that itemizes all receipts and they even have a return policy. Bonus: expression hair is buy one, get one free every day!
Luv this hair store
Jasmine is the best. She is very helpful. She helped me find the exact color And products I needed to dye my hair. Best sales person Ive seen yet.
This is the place to go and find beauty care products for a quick enhance in your looks
Nice hair place. Large selection. Friendly cashiers. Always have what I need
Best lashes in town! Love this place.
I love this store . Has so much to choose from.
Large supply of African American beauty needs.
Stop supporting businesses that dont support the community.
Always nice to me when I shop.
I love this beauty supply great customer service.. Great prices on hair 🤗👏
The store had a lot of hair, yet it was cluttered.
Great prices, polite and helpful, they have the products youre looking for
Nice place to shop for hair. Love it.
The staff is always friendly and I always leave with hair and products. Love the prices!
Always someone there to help and guide you to make the best decision! Decent prices!
I love this store the have great hair prices I will make this my go to store here on out
Love this place. They always have what I need.
Great customer service and product selection.
They have everything you need for your hair needs and more.
They have some nice strip lashes for the low low 65 cent and they human hair
Love this place. Owners and staff always friendly and very helpful
They have great customer service and anything that yoy can think of......
Very helpful as soon as you walk in the door
Just about everything ladies would need for beauty
Excellent for Human hair and other beauty accessories
Typically I am very vey lenient with businesses as I understand what it feels to run one. I am not from Houston and am visiting and was in the store with my sister. We arrived at 8:15. The young lady who helped us was amazing oh but the owner was very rude and exceptionally disrespectful. While selecting a hair piece, it was 8:30pm and the owner started yelling from the front of the store, WE ARE CLOSED! He repeated this several times and at 8:32pm turned the lights out on us completely while we were in the back of the store. That is a HORRIBLE business practice for several reasons including we couldve hurt ourselves due to lack of sight. If youre that afraid, close while the sun is still up or dont run a business at all. You never know WHO you are treating how youre treating them.
Its ok...i like my regular beauty supply... this one is like a mini jail... cant just be comfortable trying on wigs
Great place to get hair products & hair for braids. Buy one get one
Not sure why their store still says open when it’s not
Good selection of braiding hair, makeup, purses and hair care products.
I love this place
Kinda felt some type of way when I went in there every since I saw them on the news accusing the lady of stealing and refusing to let her out of there so I didnt buy anything from them. Decided I wont be going back to that store. Just like nail shops theres one on every corner.
The best beauty supply in Missouri City.. especially with the new management!
I returned two unopened items I purchased the day before and was made to feel like a thief. I had my receipt, but the clerk opened both items to see if they were used, then call the manager and sent him a picture of the items before she finally gave me a store credit. Will not be shopping here again.
Good variety of supplies love the discounts every week
There have good Discount
The manager is very rude and disrespectful. Will never be back to this location and I dont recommend anyone to go to this location!
The manager by the name of Max is offensive to customers and does not represent any customer service whatsoever. Max barked at two children belonging to clients and caused the clients a lot of unease. He also took his frustration out on a former employee. He is rude when asked questions and chases clients away from business.
A little overpriced and cant really try on some things to get a full satisfied purchase experience
This place is ok some items are over price.
Make sure you are sure of your purchase because this store does not offer refunds. Kind of a turn off.
Great service, products & store...
Great prices and plenty of variety styles to choose from
I only went to buy beads, but the store seems to every hair care need. Employees that I spoke with were friendly.
It got roaches in the wig part and no telling if there anywhere else and they was just looking at them like kill them with yall dumb selfs
Cool
Good customer service
Nice selection of products to choose from.
I bought a 600 dollar lace front wig and it was horrible by the end of the night it was tangled real bad and felt like synthetic hair i would not buy another wig from there
The store setup is very crowded and not easy to maneuver.
Had everything and more.
Nice place good price
Ty is very knowledgeable and customer service friendly!!!!
Best hair store ever!!
Good selection for beauty products
Owners are racially profiling don’t shop here
Fair pricing
Great store
You can find everything you need here
They have a large selection
Friendly people
Good prices
Great prices on hair
Excellent selection
Awesome!!!
Nice
Great customer service!!!!