Great experience. Went in and told Stephen what I wanted, a lower line mattress advertised at a very low price and he sold it to me. No sales pitches nor trying to talk me out of what I wanted! He answered my questions honestly and gave me great advice. I was in and out in less than 30 min.

I came in to the Missouri City store last Friday and was met by a very friendly Associate named Peresh. Peresh was very friendly and informative and answered all my questions. He provided me with all the information I needed. I came in to find a bed for my Uncle who has stage 4 cancer. I explained this to Peresh and he took the time to help me. I came back one week later without getting another quote from another company because of Peresh. I told him that I was so impressed by his level of care and service that I wanted to come back to him to purchase the bed and frame. Thank you, Peresh!

Other than the delay because my mattress was not in warehouse at the time it was to be delivered, everything was flawless and I’m very happy with the service from sales (thanks James!) to the two gentlemen that completed the delivery. Living in an older home with sharp turn, narrow hallways they did amazing getting everything in without issue. I am loving my new bed system!

It was a fantastic experience. I was able to test every mattress in the store. Even the cheap mattresses up against the wall. Brandon pulled the mattresses from the wall and set them on the base for me to try. Brandon was a very knowledgeable sales representative and provided a no pressure sales environment which I absolutely loved.

When deciding where to purchase a new mattress for my daughter, my first choice was Mattress Firm on FM 1092 in Missouri City, TX. Although we haven’t received the mattress yet (It’s only one day since our purchase.), we can certainly attest to the courteous, knowledgeable and friendly nature of the staff, especially Brandon Gates. He is awesome and helped us along every step during the selection process!!

The salesman was very knowledgeable about each product. He was very professional with such a great spirit.

We had a great experience, Kumueh took his time to help my Father-in-law purchase a mattress that would be a perfect fit for him. He also went out of his way to ensure we had a great deal and was responsive throughout the delivery process.

I really appreciated Brandon for taking his time and informing me about the best mattress for me and still stayed within my budget and we’re able to retrieve a mattress the same day.I will definitely be returning to this location.

Terry is an amazing and knowledgeable salesman. He was so kind and helped me pick out the perfect mattress to fit my sleeping needs and budget. I couldn’t recommend this store more. Who knew mattress shopping could be so enjoyable?!

Purchased a top quality mattress at a very reasonable price. Brandon the Salesman knew his products and was very informative

It was a very knowledgeable experience. The sales associate was very friendly and shared Knowledgeable details concerning the inclined of the a bed (head)

Great experience I was always shopping with mattress firm, you always feel like you get a great deal on a very comfortable mattress.

Both of the employees at this location were outstanding! They helped us find exactly what we needed and did their best to work things out for us so that we felt taken care of when we left. Nice to know we have a good location in our neighborhood!

My overall experience shopping at mattress firm was excellent. Taylor was helpful gracious and knowledgeable. We left feeling good about our purchase. I would recommend mattress firm to anyone. Ask for Taylor she’s the best.

Great team working quickly to assist me with my needs. Lovely people.

Mr Terrence was a very friendly professional. He helped me find the right mattress for my price point. He also helped with the delivery options. He was a great sales agent and mattress firm is a great place to find mattresses of all varieties.ThanksGeorge

Wonderful staff that was very knowledgeable and pointed me and my wife towards the best deal without trying to up-sell us to a more expensive mattress. Will definitely go back if we ever need another.

Great Experience! First time buying a mattress as a young adult and didn’t know where to start, But thankfully Eddie (Edwin) was there to help out. I am most definitely excited to get my pillows and new mattress this weekend. I found the best one to give my room a great new energy!

Terry was fantastic in knowing what the choices were and what was best for us. This was a most enjoyable experience and most of it was because of this wonderful man.

Sales people were very nice and went out of their way to find me the best deal by calling other stores in the area including the clearance store.

I had an amazing experience at this location yesterday. Sales associate Larry Brown was truly incredible. He was the complete opposite of the type of service you run into these days regardless of the establishment. Most are either too pushy, uninterested, impatient, rude, the list goes on. He was even able to tend to other customers without it affecting the service he gave to me. He periodically checked back in and ensured I knew to take my time when making my decision. Thank you Larry for being a cut above the rest and being an example that others can follow. Thank you for helping me find and purchase the perfect mattress. I always say Make Customer Service Great again, lol. Today you showed me that there are still a few diamonds in the rough. Thanks!!!

We were provided EXCELLENT service by Terry. He was patient and listened to what we needed out of the mattress we were wanting to purchase. He was also very informative and would definitely refer him and Mattress Firm to our friends and family.

Very friendly and incredibly nice sales representatives. I had a very good experience would recommend this location to anyone looking for a new mattress.

The sales representative was very professional and knowledgeable about the mattress performance. Received the mattress and it was unsatisfactory...I couldnt return because it was a clearance. Buyer beware

Kumueh was great

My niece and I came into this store and we were assisted by Brandon. Brandon’s expertise and professionalism were effortless! He was very attentive to our needs and extremely pleasant to sit and converse with after.

Prompt delivery and good customer service!

The sales person was extremely courteous, professional, and knowledgeable. He walked us through the entire process of selecting the best mattress for our needs. Highly recommend this site and the sales person

My salesman Larry Brown is the best. From the moment I walked through the door he welcomed me with open arms. Very knowledgeable about all mattresses I asked about. Mr. Brown is a valuable asset to Mattress firm and I will recommend him to all my friends... Thank you Mr. Larry Brown. you Rock Sir..

This experience was terrible. I received the wrong mattress and then a dirty one and had to go through great lengths to get it refunded due to their no refund policy. I could not get customer service in the line and the salesman’s did not care about me once I left the store. I will never use Mattress Firm again.

Very quick and professional service.

I currently train professional sales people for a living and worked in sales for over a decade and found Mr.Larry Brown to be at the highest level of excellence. This gentleman treated my wife and I with respect and did not play any games. He was upfront, transparent, and remained professional from start to finish. If you are looking for a new mattress, this is absolutely the man you need to see. Thank you again Larry for your outstanding customer service and great conversation.

I stopped here after having just stopped at the Mattress Firm at Hwy 6 and Austin Pkwy. I did this because this one has Final Markdown in the name, so I figured why not, right? Heres what I found. Both stores pointed me to the same mattress for the same price based on my budget and sleep style. In my case, it was a Sealy Posturpedic Response mattress. The difference came in the rest of the package. The first store offered me a free box spring or hydraulic base that would raise the head of the base. To be fair, the mattress price is exactly the same as the mattress and box spring combined on their website. The Final Markdown location offered me the box spring for $50 more and never mentioned the hydraulic base at all. The first store offered me free delivery while latter did not. The salesman I had at the first store spent significant time with me answering my questions while the second salesman quickly determined for me what bed I should have, gave me a business card, and wished me well. It left me a little code from the experience.With one location coming out ahead in both servicing and pricing, this is an easy call for me to make.

Taylor offered great customer service. Offering me several options

Working with Larry at Mattress Firm was a pleasure. He listened to what we needed and got us the best deal he could! I’m a repeat buyer and will return and recommend to others. Thanks Larry!

Great Mr. Larry Brown is there to help you find the mattress thats works best for you both conform and price. I say if check him out, thanks for all your help Mr. Brown!

This store was wonderful. Went in and I was taken care of from start to finish. I got great information about why we should purchase today. After the introduction I got 1 of the best deals at this store. Please stop by and tall to Mr. Larry... Tell him I said hi.

In and out in 15 minutes. Great service.

Wonderful experience. Professional and friendly service from Eddie. He made the whole experience very pleasant and I got good value as well. Can recommend.

Mr. Larry is a very patient, knowledgeable gentleman. Took time to show differences and comfort levels. Would be happy to work with again!

Excellent customer service and will go the extra mile to help their customers.

Had a wonderful experience shopping for mattresses. Mr. Brown was very knowledgeable about all the products and plans offered. This is definitely the place to come if you’re in the market for a new mattress

This is a great store. Really helpful people. Larry was a great rep and sold us the mattress we needed! Overall we liked how informative and nice they were!

Had spoken to a salesperson a week before, came back, was in and out within 30 minutes. Very friendly sales people as well

Excellent service provided by Larry! He was attentive, patient, and provided great options for us. Im looking forward to restful nights.

Caused me a real big inconvenience will not buy from Mattress firm anymore unfortunately and I have gave them plenty of Buisness. This will unfortunately be the last purchase.

This store just opened, and if you are looking for a new bed, go here. This store is called final markdown, and we bought a new mattresses, not one that was reconditioned following a customer return. Moe was running the shop the day we were there. He was pleasant, knowledgeable and great to work with. We got a good discount and a very quick check out process. Best of all, the mattress was delivered within the two hour window that was scheduled. The drivers knocked on the door, and 10 minutes later the new bed was set up and ready for Holiday guests. Highly recommended!

It was great!,the knowledge they had on the mattresses to the friendly welcome

I was in the store and the experience was so pleasant! It was easy to pick a mattress and Staci even helped out with selecting other things such as mattress pad and frame. Will go here again for my nephew soon. BIG WIN also on the lego table kept the 3 year old entertained while we worked on the order.

Mr. Brown was very helpful and helped me pick out exactly what I needed!

It was excellent service

I visited the store today and to my amazement was treated with the best customer service Ive ever had. The store manager was very helpful and informative. I will purchase here again and again as long as they are in business.I give this store 20 out of 10 on any scale

Mr Larry brown you know who this is! Appreciate your great service and very great helpful service my brother thanks again sir

Cary is amazing! Shes very nice and she helped us pick the perfect bed!

Jared Mattress Firm where Ive received excellent service and found remarkable prices.. Very please with the salesman Luis S

Friendly knowlagable sales staff.

Brice was great and so helpful! Great store!

Great customer service

Awesome assistant manager!