Great service; great products; lots of extras available; owners and employees couldnt be more hospitable and accommodating. Great local Missoula business - way to go! I needed a new vacuum. They recommended the Cirrus canister. Good price - excellent product. They steered me right. The hose got damaged (has and electric wire in it to operate the beater bar). They replaced it under warranty - fantastic service!
I have left my original review up but will adjust it slightly. I do have my vacuum back after they had it for over 6 weeks. It is running at this point with no issues so I am thankful for that. My largest complaint is the lack of follow through and the fact that I had to continually call them for a status update on when it would be done. John did indicate that he replaced some additional parts at no cost which I certainly am thankful for. As of know as I indicated the vacuum is working as it should be. ORIGINAL POST------- I paid $359 to get a Dyson vacuum fixed. I got it home and it worked for 5 minutes and then started doing the same thing again. I live 1.5 hours away from Missoula so my next trip in I took it back to get it fixed. They have had it back for 3 weeks now and no one there can tell me when my vacuum will be repaired and they indicated they are still waiting on a part that was supposedly ordered 3 weeks ago when I took the unit back in.
These folks are super! They really know what they are doing, and were able to take a quick look at my sewing machine and tell me what was wrong, at no charge! I was then able to buy a couple of the bobbins that it needed and was on my way. Small family business doing it right in Missoula!
A-1 also services sewing machines. My machine was not working a wile back and I took it in for servicing. It turned out it was just a switch on the bottom that needed to be moved. They could have totally ripped me off and charge me for repairing my machine. I trust these folks completely!
I have been doing business with A1 for a long time. People here are very professional and friendly.I highly recommend this guys to anyone !Thanks A1 for your great services
I went in with my vacuum and they fixed it in under five minutes! Small fix but couldn’t have been nicer or more knowledgeable
I just bought a new Simplicity vacuum from this place, as soon as i got home i used it immediatley. I vacuumed my whole house and the carpet never looked better. I want to say thank you guys for your professional advise and expertise.
This is a top notch vac store. You cannot go wrong by supporting them.
We brought in a Dyson vacuum that wasnt working correctly. The staff identified the problem within moments and corrected the issue at no charge to us. I would recommend A-1 vacuum to anybody.
Great store, Very professional. If you need cleaning supplies or vacuums check these guys out.
The owners are usually in the store have always been more than helpful. Ive been going to A1 for years.
Great service, friendly people good cleaning products