Excellent customer service while having my 2020 Tucson go in for its first routine maintenance. Mike, my service advisor, was excellent! Communication was top notch!

A great overall experience. No pressure sales, very informed salespersons and a very quick wrap up on the paperwork. It was a bonus to get to play fetch with Harley.

They hooked up my car to diagnostics and found out exactly what was wrong with it then they gave me an estimate that was extremely competitively priced. I was so happy with everything they did, what they found, and the prices involved as well as the thoroughness of the estimates. They also dropped me off at home and picked me up to bring me to the dealership to get my car. Very impressed!! Highly recommend!!

Service Advisor Mark was very efficient and helpful. Justin Sinclair, the GM, is very tuned in to customer satisfaction. Rick Hood, Service Manager, pays attention to the details and is concerned that the repair process is flawless and looks for details on how to improve the experience.

If you need a new car, go talk to Tara! She is awesome and will really listen to you! We walked out of there with a car within our budget and never felt slimy or gross at any point in the process. (Lets face it, thats all we want when buying a car.)As our (un)luck would have it, we also dealt with the service department. Mark is a gem. FYI people, the service folks dont like telling you your engine is blown...dont make it harder on them by being a stinker.We left feeling like everyone there was our best friend. Thanks for the great car-buying experience, Tara!

I had something wrong with my car . it took a couple of times to fix it but they fixed it the second time . They did a fantastic job . Thank you Hyundai Boys .

Marcus was exceptional to work with. He answered all of our questions and was very accommodating. Adam in finance was super as well and got us in and out in no time. It was an overall great experience.

My very first visit today. The car care and customer service were exceptional. Michael checked my car in/out; he addressed all my concerns. I have 150K on my Santa Fe. Bringing it here for great service will hopefully keep it going for at least another 150K. The shuttle driver, Jason, was on time and courteous. He even washed my car! The only tricky part was trying to find the drive-in service entrance. Its off to the side of the building away from Brooks St. Ill be back here for all my car care. Thanks!

Made an appointment, test drove what we wanted, and bought it! Super easy. Sales were not pushy at all and made sure we had all our questions answered!

Jesse was great to deal with. Knowledgeable and willing to go the extra mile to find us the car we were looking for. No pressure, no push, no difficult negotiation. Just a fair price, fair trade value and transparent process.

Mike was very nice, and never pushy. He was very pleasant to talk to and went to a lot of effort to get just what I wanted. Probably best car buying experience Ive had. Have only bought 3 new cars and have bought them all through the same dealership. Theyve been great to deal with for 30 years!

Quick and easy, just came in to get replacement keys. Didnt know you can get them at such a great rate! Got a new key and spare and was out in 10minutes. Always have a good experience there, thanks!

My first car buying experience in June, although great, left me with a vehicle I quickly became unhappy with. However, upon returning to Missoula Nissan Hyundai, and explaining the situation, I received, a fantastic purchasing experience. They are so kind and generous, (yes, I know I am talking about a car dealership) it really has been a welcoming experience. I am completely satisfied with Jesse and George in the sales staff, so helpful, straightforward and personable. While Adam in finance made the time in his office signing paperwork a hoot, and Scott the sales manager working behind the scenes to make sure everything was just right. Michelle was fantastic and always reassuring, and knowledgeable. The staff really is great. I would highly recommend anyone to purchase their next vehicle with them!

Very professional and easy to deal with, Troy was great, not pushy, very friendly, easiest car purchase I have ever had. Adam in finance was just as easy to deal with. Would definitely consider buying from them again in the future.

Great Salesman! (Joe) He was not pushy, offered us the car for the weekend to test drive and didn’t make you feel like the usual salesmen experience. Haven’t even purchased the car yet, but the experience is worth everyone looking for a new car to stop by and ask for Joe.

Excellent dealership - the sales staff were professional and very well informed as to their inventory. The best dealership we have dealt with.

Had an awesome experience buying a new car. They made it so painless and easy. Thank you George.

Their customer service is exceptional going the extra mile to make sure you are fully aware of what needs to be done with your vehicle. They run on time and make you feel like you are a valued customer

I would give them 0 stars if I could. The staff was dismissive and rude. I had an appointment and they still didnt know what my vehicle was in for. The safety inspection is a joke, they said my filters and oil should be changed even though I had just had them replaced 5 days earlier at Valvoline (would definitely recommend them over this dealership). They never explained anything and also did not have any parking available. Please go to another mechanic, do not trust these people.

We had a great experience. All the guys were easy to work with, and explained everything to us with detail. We would certainly come here again.

Parts Department is friendly and helpful.

Awsome service, super helpful and just all around amazing people, highly recommend

The folks at Missoula Nissan Hyundai have helped me AND my son get into cars. They made it super easy to jump into a new car.!! I will always buy from them!!

Best dealership Ive ever dealt with! Mike and Scott were great, I would definitely recommend them.

The car salesman Michael Altmaier was a very kind and helpful car salesman. He helped me find my perfect car. I would definitely refer my friends to buy a new car here.Thank you!

From George, the sales rep, to his manager Scott. This location has provided an immense satisfaction of diligence and has shown their determination in helping you find your car at the best and most ideal price for your situation. I would recommend this dealership and the cars they provide knowing full well that they will meet your standards of perfection and happiness. You will not, I repeat not, regret your decision in making this your car dealership destination.

Hands down best car buying experience. I can’t wait to buy another car from George he was amazing maid the process super easy. And Adam in finance was great laid out my options and got us the deal we needed thank you all so much....

Grat place! Everyone is courteous, friendly and they washed my car after the oil change!

Scott and Mike were so amazing to work with! They really work with you to get the best deal they can and what works for your financial situation. I am now a Hyundai for life!

The salesman Joe was great. My wife and I had a great experience buying our new SUV and will continue to due business there

If you fell asleep on the public transport with your phone in your lap in Barcelona you’re less likely to get robbed than you are going here.

Incredible to work with! Michael listened to our needs and made suggestions that worked within our budget. We got so much more than we thought wed get, our daughter is incredibly happy with her new Hyundai Tucson! Thank you Mike and the team at Hyundai Missoula!

My wife and I just bought a new Santa fe at missoula hyundai and it was by far the best dealership experience we have ever had. Joe, our salesman, was great. He was friendly, helpful, knowledgeable and we never felt any pressure from him. Adam in finance was good to work with too. Would highly recommend!

Costly and left feeling ripped off

Was traveling through Montana when I urgently needed a tire replaced! Called everywhere around Montana due to a specialized tire size that was needed and Missoula Hyundai came in handy. They were efficient, loyal, and were able to squeeze me in to get the tires replaced. I will forever recommend this Hyundai service to others, thank you for saving me!

Andrew was very helpful. He made the purchase very easy. He was very professional. I would recommend Missoula Nissan to my friends.

I had a great experience here. My car and warranty were both Canadian but it needed warranty work performed. Mike and the staff of the service department worked tirelessly to get all the proper things in order to be able to perform the work!Tremendous customer service and professionalism were shown to me by this staff and I couldnt be happier about that!The work was performed quickly and with excellent quality by highly trained staff.My car was able to picked up with all work completed and as a bonus it was freshly washed.Please, if you need service work performed give this staff a chance, you wont regret it!

Contacted Missoula Hyundai about a repair under a recall. Was told to not even bring me vehicle in because they would not honor the recall repairs, due to the engine seizing prior to fixing the recalls, even though the seizing of the engine happened because of the recall.My assumption is since I did not purchase from them they have no desire to repair.. Horrible customer service on the phone, a complete lack of concern for fixing a known issue with an open recall. I have filed a compliant with the NHTSA as well as contacted a product and liability attorney to address this with Hyundai as well as the dealership.

So I cannot give you an idea of what their actual service is like. But customer service has stunk with all contact made. We called several months ago and they couldnt find our warranty information. We called the dealer in FL where we got the warranty and they pulled it right up and said they didnt have a clue why this place couldnt locate it. Then we called again and made an appointment, told where we were located etc. Brought the car in (mind you we drove 2 hrs to get here) when it was somewhat convenient and the guy was rude. He said, I dont have time to deal with this, because we were asking questions after they said if warranty doesnt cover it they work at $120 per hour even for diagnosing. Why didnt they tell us that when we called knowing we were driving 2 hrs to get there? I feel like we dodged a bullet by not getting out work done here!

Joe was super friendly and patient. He kept looking until he found what I wanted.

The gentleman were very nice and professional! My appointment did not go through online, but they were able to get me in and on the road back to Great Falls within a few hours. They were very friendly with my two yo son while we were there who was very curious about everything! Would highly recommend! Really appreciate their service!

They were quick and friendly and took care of us!

Once again, Troy did an excellent job of getting answers to my many questions.

When you pay thousands of dollars for a Palisade & this dealership misleads you it is difficult to recommend! I have had no follow up about how I am doing with my car, do I have any question, absolutely zero from Missoula Hyundai. No apology from this dealership for misleading me on the equipment my car would have, just denial! General manager, “ What do you want me to do write you a check?” I never mentioned wanting money, just wanted what I was told would be the equipment on mt Palisade. Never been so disappointed in a car dealership & that is why they get ONE star!!

Michael was very helpful and thorough when I brought my car in. I was very satisfied with my visit!

I felt very welcome and the staff was very helpful and knowledgeable with all of my questions, the process was easy a quick!

As always the staff were friendly and efficient. The work was performed quickly. Items needing attention were conveyed.

My wife and I recently purchased a vehicle from Missoula Hyundai and we couldnt be happier with how the experience was. We had been in the market for a new vehicle for a little while and went to the local Hyundai dealership here in Flathead county a month prior, but after an unpleasant experience we opted to travel a few hours and make our purchase from Missoula Hyundai.I filled out the financing application online, and not too long after that George reached out to me and asked me and asked a few questions to get a better idea of what I was looking for. George was very professional, not pushy at all, and followed through on what he said he was going to do. He even made himself available to us on his day off. This was very helpful because all of our communication was over the phone, as we live a couple hours away.When we came down to Missoula on Saturday, everything was ready for us, and went as smoothly as it could be.The interest rate George quoted us on the phone, and payments were exactly what were presented to us when we were at the dealership. The entire financing aspect of the purchase was very transparent, and much appreciated. We worked with Adam in the finance department and he was very friendly and pleasant to work with.I have no hesitation recommending Missoula Hyundai to anyone looking for a vehicle. I will be purchasing my next vehicle from Missoula Hyundai when the time comes.

Josh is the Service Manager for Hyundai. We had a concern with our car, Josh called me back immediately, he listened, he demonstrated genuine concern for customer satisfaction and was able to meet our expectations for the repair. No one is perfect, not even mechanics, but this service center is willing to do their best to make the customer happy.

Jessie was a great salesman. I went in knowing the car I wanted. Went for a test drive, Jessie answered all my questions and was very knowledgeable. Everything about the experience was awesome and nothing was pushed on me. Left with my brand new Kona and the car is beyond expectations! Thanks!

I visit every July. They always take good care of my car.

Super friendly and helpful service from buying my car to regular maintenance! Thanks guys!

Everyone was so nice and helpful. Awesome experience.

Sales people are friendly and helpful.

4 trips and 4 months to fix an inoperative remote start. Complete failure on Hyundai and their service department. Never again will I purchase a Hyundai or a vehicle from this dealership. Did I mention they ruined my credit? Did not pay off my trade on time. Was told sorry, he no longer works here. Buy somewhere else.

Good service.

A total redemption from my trip to the Nissan side back in June. Joe was absolutely outstanding, was able to answer my questions and was willing to learn and listen about the electric car and Plug In hybrid I tested. Willing to hear what I had to say and was genuinely interested in selling me an EV. I even got to test drive the same Nissan Leaf I did in June and the whole experience was incredibly enjoyable! Please give this salesman a raise! And I hope the management keeps the level 2 charger clear for other potential EV buyers and current owners of EVs. This can bring in new customers if theyre just dropping in to use the charger! I will be back with my cosigner to purchase a new Leaf in a few months when were back in the area!

Troy was a great salesman. We drove from Kalispell to get a truck and he put a hold on it so we didnt drive all the way there and the truck not be there. Everyone there was so friendly and went over everything with us. We test drove the vehicle, submitted our application and we were out of there in a timely manner. All other dealerships we have been to we have spent most of our day there. The process was quick and easy. I will look forward to getting my next vehicle here. Thank you all!!!

Very accommodating went trading in our lease and picking out our new one. We are very particular and they didnt hesitate to meet all our demands. Will do business again. Drove from Great Falls just to go here, far better than Lithia

Exceptional service

Took car in.. driving two hours to get there...to have transmission looked at. Still under warranty. Told only code coming up was to reset adaptive values. $116 later and car is no different. Need to get a real mechanic, not just a code reader :(

Told cabin air filter needed to be replaced that it was old and dirty. Changed it myself the next day only to find there was no cabin air filter, seems it got lost when it was inspected last? Dealership said they recommended replacing the filter based on mileage not by inspection. ONly gotten service done at the dealership, wonder how long I have gone without this filter? Also, electrical not hooked up right from last time cabin filter was inspected. Had to replace the filter myself and reconnect the electrical. Could have happened to anyone who was distracted, as the customer check the work, ask to see the filters!Dealership called and inquired about situation. They found a way to rectify the dissatisfaction, much appreciated.

Friendly and personable staff all around

Got a new Hyundai today

Great friendly service despite virus.

Cool

Called them several times and no answer. Customer service is 0/10

Very good cheerful and helpful experience

Danielle, the Service Manager should be given a raise AND a huge year end bonus. Do whatever you need to, to hold on to this gal.

Service was great hate these reviews

To

Not happy