Very helpful and friendly staff. Id recommend this place.
NAPA carries a higher quality of automotive and truck repair parts, lighting supplies, and lubricants.Everything you need to keep your set of wheels on the road, are here.Come and talk to the experts for individual advice, to solve any vehicle need.
They always have what I need. Good service too.
The best place for advice and the correct parts.
I always have excellent service at missoula Northside Napa. A group of great men working there.
Great customer service thank you Michael for everything you did to help me today!
I cant say anything to negative, there are times they are super helpful, and then there are those times you just wanna slap someone. But so far they have been the best in Missoula, orielys and auto zone had by far the flawed customer service systems.
Very top quality personnel who really know what you need. And they have the parts in stock for older vehicles too.
Intelligent partsman(a bonus) Got the right Transmission lines. Thanks!
Quick service, parts available on site. Nice staff. Thanks so much
Helpful. They do mix custom auto paint here.
Excellent customer service
Very good service. The sales person sold me Q-Bond which is the best glue ever. He even showed me how to use it.
They are so knowledgable and reasonably priced especially considering the high quality of their parts.
Dont write reviews to often. And folks here have always been friendly and helpful. But I just got burned for the second time at this location. A while ago I bought some engine paint. Had it at home for about a week before needing to use. Upon lifting the lid. I noticed yellow spray on the nozzle already....someone had obviously used and returned to shelf ( Ill assume a return from someone who needed a quick spray for something,). I let this one go, annoyed, but shrugged it off. Last week I bought some copper gasket. Opened it up this weekend, and it was about only quarter full. Didnt need much for what I was doing....but really had to shake my head.
Napa really does have the best employees, they know their stuff, and if theyre not sure they will put in the effort to find out and make certain you get the correct part.
Super helpful people, experienced and knowledgeable.
I love Napa, they always have what I want and they have knowledge employees. I once bought a carburetor kit for a 1945 Farmall tractor and they had it on the shelf!!
Excellent customer service
Top notch Napa
I had to return a cv axle for my Subaru sti after the boot practically exploded. The employee was trying to make it difficult but the manager walked up and said, We give 100 percent satisfaction to our customers. i was very happy for that so I came to give napa a good review.
Michael has been very helpful.
These guys and gals are very helpfull and knowledgable.
This is the most helpful place. While we were in there we were asked by each employee if we needed help at different times. Each one of us. They jumped on what we needed and had us out the door. They not only treated us like that but each customer. Great people. And it was first time I have ever been in there. Thank you Micheal.
Thank you John M. for starting my morning off right! I really appreciated your knowledge and friendly customer service! Thank you for assisting me with putting my wiper blades on my car. I appreciate you! Would definitely recommend this Napa location!
Great place and customer service.
This is my favorite part store in Missoula
Amazing service. Mark F goes above and beyond to solve any problem you can throw at him!
Great staff thatd always helpful and knowledgeable
All ways good lots of freinds.
These folks here always go the extra mile to make sure that you get what you need
They were very nice and friendly while I was purchasing new brake parts for my car. Tim, who was helping me, even took the parts and loaded them into my car for me
Very nice and helpful, the guy even pointed out that my dead alternator had a lifetime warranty on it from another store, which I had forgotten about. They removed my battery and put it on their charger to make sure that I would have enough battery to make it to the other store. Im very impressed with their service. Really nice guys. 😁
Missoula Motor Parts aka NAPA is the best, best selection and if they dont have it you can get it in a day. I even buy parts for my John Deere riding lawn mower here. Got a new starter for a third of the price from John Deere.
NAPA Auto Parts Terry Crews good take good care of me
Bought a battery a few months ago, and it apparently “froze” and wouldn’t return it, not like the vehicle sat, as it’s a daily driver
Great service, always friendly, seldom that they do not have what I need in stock in the facility. Very knowledgeable people.
Bad service
I rate it 5 stars, but I think I just have high opinions of NAPA because I get a discount there.
The personal at this store are extremely knowledgeable. I am a mechanic by trade and this is the only auto parts store I would recommend. Well stocked and when do have to order parts most time it is just overnight.
Best parts store in town. Quality is way better than autozone or oReillys. Staff is more knowledgeable as well. Only place that still turns rotors as well. Paint shop is top notch as well. Dont buy cheap chinese parts, get the good stuff at napa. They Also deliver which is nice. Ask about special pricing for business as well. Altrom line for Japanese cars is usually oem.
The manager / owner is outstanding does what it takes to make Napa look good.
Bought a new battery... they brought the old one in and took the new one out to the car
I have used Napa in many states for many years as a professional mechanic and have order hundreds of thousands of dollars in parts and supplies from Napa and hands down this is the worst store I have ever been to. NEVER send your wife to get parts for you, their staff is very untrustworthy and They allow there team members to talk to you very violently as well as disrespectful. All of the older guys there are not capable of performing there jobs because they can’t use the computer system very well and don’t know anything about modern mechanics. O’reily’s or autozone is a much more helpful and trust worthy staff and when they mess up the fix it without question. Never will I go to Napa again professionally or personally because the management is defiantly the problem there and I believe they do not want to fix there problems because customers are not there priority. Money is.
Hit and miss. Sometimes service is great and the help is knowledgeable. Other times they are very unfriendly and unhelpful. Multiple times I have been given the incorrect part and not realize it until halfway in to whatever project I am working on.Always, always check to make sure you are getting exactly what you asked for. Trusting that they pick the right item off the rack has not worked for me.
The counter person was awesome. I am a Napa car car center in Rathdrum Id. The counter person gave me a discount thanks very much. It was appreciated.
Very helpful. You dont have to wander around like an idiot, someone helps you with exactly what you need in no time 👍
The counter staff is better than the other auto parts stores. That makes a huge difference when get auto parts.
Great place to get all the parts you need
Pretty good place, most of the time they have the parts on hand. Always call first.
Im visiting from out of state. A mechanic friend suggested I go here for clips that hold the brake pads in place. He suggested I ask the person to come out to my car so I could show them the part since neither of us were sure what the part is called. The gentleman came out. He was less than helpful when he told me he needed a sample. The part cannot be removed without taking the wheels off but he could see the part and I explained what it does. I asked if he could look up the part with the make, model and year of my car. He repeated he needed a sample. He told me I was welcome to see if I could find it in the book. Seriously?I called AutoZone. They asked for the make, model, year and less than two minutes later its saved for pick up for me.Customer service is very important to me. Napa, you failed.
Magical size of selection, had all the parts needed, friendly workers.
Napa still real place Ive been working with these people for 30 years and theyre good people and good friends and theyre smart.
The help here is amazing. They know their stuff. David is always my go to guy. Thanks
It was pretty cool 😎
Every time I go to this Napa Im reminded why I dont go to Napa.
Decent place to get auto parts but there is a young punk kid that works there and every other word out of his filthy mouth is a cuss word. I cant say that the father with a young daughter with him was too impressed with that kids inability to act like an adult.
Good prices
I typically order parts online but I love the knowledgeable and friendly staff here.
Where I get all my auto parts whatever I need for my car super nice people
Knowlageble staff. Not a lot of Penzoil products available. But staff was willing to order in what I needed. Lots of car detail products available. Free check engine light diagnosing and loaner tools available on request.
Good customer service and price was 30.00 lower here than a competitor
Always great information and help with any issues we have.
Great bunch of guys, lots of help and very personable.
Great customer service very helpful gentlemen
The crew working was so nice and so helpful!
Excellent service. Made sure they werent selling me something I didnt need.
Both locations have the most knowledgable parts people in Missoula. Rarely disappointed.
Excellent customer service and value for products. Very knowledgeable staff.
Well staffed. Knowledgeable & willing to refer me for specialty item.
Very helpful if they didnt have it they could get it
Top notch. Always friendly, knowledgeable, & helpful.
Guys always have what you need and are super knowledgeable and willing to answer stupid questions.
Friendly service. Kinda disorganized. But overall a good business
Very helpful, didnt try to sell me anything.
Stopped in for wiper blades. They installed them for me.😃
The sales rep was confused by what was on the original order.
Awesome.loaned me tools and friendly.
Been buying parts there for a long time. Great people, fair prices
Thay have what you need
Knowledgeable staff decent prices
They have most things. Good return policy
Courteous, helpful staff and good price
Very helpful. Quick service.
Very friendly and knowledgable staff. if there store doesnt have it the other store does and they will ship it across town the same day for you
Good store helpful sales staff. Just expensive.
Good selection and great service.
They were a huge help to me everytime I stop here right stop in there and get my things
Great service from knowledgeable people and competitive prices
They do have a lot at this parts store
Had everything I needed and the salesperson knew what really helpful.
Very professional people, good quality tools and parts.
Knowledgeable staff.
Knowledgeable staff and a good inventory of parts on hand
Great, help me alot!
Why are the gas caps kept secured behind the counter? 🤔
At this location they are very helpful and imaginative.
Super-friendly and super-helpful ...
Experienced and helpful people.
Served my purposes