Went to Carquest on W.Broadway the other day to get new wiper blades. I must say I met the nicest people I have met in years here. Extremely kind and helped me with everything I needed. Thank you so very much. I will definitely be back for all my automotive needs and will definitely refer you to anyone in need of automotive supplies. You guys made my day.
Thank you Carquest for always finding me the best deal on parts! You are key in maintaining my companys commercial fleet and my personal vehicles! Justin and the delivery crew are all amazing!
Great people behind the counter. They know there business. Great prices.Theyve had what ive needed,but if they didnt they had it next day.Thanks Carquest
Justin at CarQuest is always willing to help our shop keep our FedEx vehicles on the road. He will answer calls and texts and always finds the best price for us. He also keeps parts we use regularly in stock so we dont have to wait for them to come in. And the delivery service is second to none. Thank you so much from the guys at PJE and Tricia with Big Sky Backroads. Your crew is amazing!
Very friendly and helpful staff. If your in a pinch they will come to you in order to help. lots of tool rentals to choose from. If they dont have something that you are looking for they will find it. and bring it in. They even switch up inventory for the customers to see new products, also very Pet friendly. Not even coffee shops have this caliber of doggy treats.
My family and I were on our way to Dallas, TX for my wife’s medical care. We were gifted an RV by our church in Bonners Ferry, ID for the trips to Dallas to see a an upper cervical specialist to help my wife who was injured in a car accident two years before. Just as we entered Missoula, my Chevrolet Silverado Duramax overheated. The next day, I entered Carquest to look for parts, and Justin, the store manager, offered their heated car bay for us to use to repair my truck. We were there for two days removing what came to be a bad water pump (which was brand new from a diesel performance company online!). I was able to secure another water pump, install it, and fix a few other things while in that garage at Carquest. They bought us pizza for lunch. Loaned us tools. Helped clean up, and many other things. We made it to Dallas for my wife’s appointments, but only because of their generosity. I want folks to know what kind of people work at Carquest, particularly the Missoula store. Thank you, Justin.
Excellent Customer Service. I dealt with Justin. I needed a motor, and several other items while delving this deep...You know fuel injectors, spark plugs, exhaust manifolds, water pump, oil filter, air filter, fuel filter, air intake manifold, radiator, radiator hoses. They delivered parts to the shop that was working on my vehicle...seamless. In the midst of an overhaul, and living 45 minutes away, I had a quality experience from start to finish. Justin runs a top notch operation, and definitely secured my business going forward. Thank you Carquest Missoula!
This is the best parts store ever. Cant explain how helpful they have been . Definitely five stars bar none your are the best auto parts store in Missoula. Thankyou.
I just have to give a big shoutout to Justin and the team at Carquest for helping me out immensely this past week. While on my way home to sw Montana, I was passing through Missoula with a trailer loaded down with a vehicle and my fuel pump decided to fail. After calling several auto parts store, I eventually called Carquest whose service and prices couldn’t be matched by any of the other stores. They delivered the pump to me at a town pump where I changed the pump and was on my way. Oh, and did I mention they also were kind enough to lend me their own tools to do the job? Total class act, when I brought the tools back, Justin offered me a water and gojo to clean my hands. I’ll always choose you guys if I am ever in need I’m Missoula. This type of service is an example of not only great customer service, but that people actually care and want to help others. Thank you all so much! Cheers!
Excellent people and customer service. I was in a bind they went above and beyond to find me help on my truck. Thank you
Super friendly and knowledgeable. Great bunch of folks. Always willing to help you a little extra.
Some of the crew have been here for years witch helps, loyalty goes a long way with me
Justen and the hole team are great help and they are willing to what it takes to get me back on the road, love these guys they are great help.
Justin is the best!!! These guys always hook me up with the best prices and they are always super fast and friendly! Highly recommend!!!!
Justin and Patrick helped me get a dead light switched out, very helpful! great customer service everytime I go in👏
Best auto parts retailer in town. Won’t go anywhere else.
I thought my car might need work that was beyond my minimal knowledge of vehicles.I went in on my lunch and asked if they might be able to help me figure out what I needed and if I could fix it myself. They went and looked at my car and found out a bolt was loose. They tightened it for me and my little car was up and working like a champ again.Justin and Hunter are amazing and I now love this store. Thank you!
I have been in the mechanic business for a long time, and I’m very impressed with the service at carquest in Missoula . Thanks so much for all the great service and knowledge
We had the best experience at this location. Justin was extremely helpful and so were all of his associates. They were able to get us the exact parts we needed. We were in Missoula with a broken down car and their kindness and knowledge was the best part of being here.
These guys rock!! I came in to pick up a trailer wiring harness for my Subaru and asked them if they happened to have a collection of O-rings for me to browse. I had a bicycle pump that had broken due to a failed O-ring. They asked me to bring the pump in, we pulled out the O-ring together, they matched it to one they had, didnt charge me for it, and then used some graphite lube on it (a dry lube for the inside of the pump) from their stock behind the counter just to put a cherry on top! Awesome overall experience!
These guys and gals are so attentive they really take the time to HELP you with whatever you need if they don’t have what you’re looking for they’ll order it and you’re not just another number.
Very helpful staff, well stocked, what more could I ask for?
I always stop here for the best service
The staff is very friendly.
Polite staff, easy return. Cash is the preferable return option instead of credit, so even on sundays staff should have access to more cash in their till. Despite the weird company policy on sundays, it was a pleasant experience
They were so nice and helpful, I was so grateful that I chose to stop somewhere where the owner cares so much. He helped me put in my power steering fluid and even helped discount some coolant so that I was able to buy it with the money i had. Very friendly and helpful, anytime Im ever in missoula this is where I will stop in case Im having car troubles. They exceeded my expectations . Very impressed.!
Awesome parts store. Staff was very friendly and helpful!
I am happy is quality and products and service provided here. Its right on West Broadway so convenient if youre on this side of town. I especially liked that they offer a military discount, you have to ask and show proof.. still nice to be able to save $.
From start to finish the kind of experience that guarantees Ill return here in the future. They were very helpful with my telephone inquiry. My purchase online was dealt with efficiently. The free installation of the battery at the store location was not an easy one with complicated access and broken, rusting bolts, but the General Manager Justin went above and beyond to see the job till the end. Recommended.
Ive been going to Carquest for years because of the great service and the people that work there. Justin took time out to help me with a headlight and made sure to check all the other lights and signals. I highly recommend!
Had an amazing experience!!! Justin is awesome and very helpful! He even changes my headlight bulbs right in the parking lot!!! Thank you Justin you are the best!!!
I always feel intimidated going into auto parts stores because I don’t know much about cars, I went to AutoZone first and the guy had absolutely no idea what I needed. My friend said go to Carquest and I will never go anywhere ever again. These guys know what they are doing.
Great folks and great service! I came by to replace the license plate bolts on my car. They lent me what I needed when it turned out to be more complicated than the screwdriver I brought! Not only that, they were so kind and cheerful that it helped me keep perspective when it turned out my car needed different threads for the front than the back. Ill definitely be back.
If youre looking for people who know about cars then you will be well-served by going to CARQUEST. The folks there will help you find an answer to your problems, not just tell you to check a website or some nonsense. Ultimately its the staff that make the business worthwhile. They supply everything that makes a brick-and-mortar store worthwhile.Let me stress that Im not a car guy myself. They dont make me feel bad about that. They have installed a battery for me (I protested that I could do it myself, but they made it too easy). They have accepted my returns when I decided the part I bought didnt work (Im sure there are limitations on this, dont get carried away).I find I have a trend of recommending places where I feel like my money is going to the knowledgeable employees versus the businesss overhead. This building isnt fancy, but they have the parts Ive needed.
Great help that know what there talking about I find part at esa
Great service great prices nice worker in this store will use all the time
Big Mark knows the most in this town. Dont go anywhere else if you want some real service and knowledge!! Thank you guys and gals for everything!!
Just had the part I needed for my 71 jeep CJ 5
Nice helpful people.
Great people, great store, good prices
Quick service, but I was given the wrong part. The staff immediately swapped me for the correct part, but what if I had waited to get home before checking? Not impressed.
Awesome people ! They will go out of their way to help you, without hesitation :) big thanks to them, especially the guy with the mustache ;) I forgot his name!
Bought a rebuilt transmission.
Always has the parts and tools amd super informed Employees that know their way around a wrench.
Justin, Pat and the Marks are always awesome!! If they dont have the part they go out of their way to get it as soon as possible!! Only parts house I shop at!
Pat, the Marks, and Justin are the best! Its the people that make that place awesome!! Only place to shop for DIY!!!
Pat was very helpful and gave great customer service
These guys were super helpful and had the parts I needed in stock. Couldn’t have asked for better.
Helped me out when I needed it most.
Pat and the crew are Amazing! I buy all my auto parts from them!!
Has not been my go to store because of location but they have had what I needed in stock when the other parts houses dont a couple of times
Great service. I was in a couple of months ago and was taken care of above and beyond expectation. I had bought a battery from a Billings Carquest less than two years ago, my battery died, lost my receipt, and the Missoula Carquest replaced my battery for free-on warranty. They are great in Missoula!
Great customer service!!
Justin at Missoula car quest is awesome
Very good knowledge able and helpful .
It is the help that makes it a better place.
Good Job, good people
Good people
Great service at Carquest
Helpful staff
Vary helpful