I was so very pleased with the whole experience. Everything they said they would do including the quoted price is exactly what took place. I would 100% recommend them and use them again.
Mike and the whole team were great to work with. Hands down the most positive car repair experience with quality workmanship, regular communication and quick turnaround.
Had my truck in and out in less then a day .very respectful and professional awesome work will definitely be using them for all my body work needs!
We were staying at an RV Park in St. Regis and hit a deer one night. Our insurance recommended Mountain States for the repair, among some other body shops. We were extremely satisfied with the service we received. It exceeded our expectations on all levels. Mike and the lady at the front desk were so easy to work with. Our truck was repaired to “like new” condition and even cleaned inside and out.One of our challenges was to get to Missoula from St. Regis once the repair was completed. Mountain States even had a solution for that. Mike sent a driver our way to pick us up in St. Regis!If I ever needed a body shop again, I want to be near Missoula.
Everything about Mountain States is wonderful. Joe handled my estimate and repairs with diligence, Stacy is helpful and sweet on the phone, and Scott was an absolute sweetheart and took great care with me and my vehicle.If you end up in the situation of needing an auto body shop I highly recommend this team. They handled all of my paperwork and insurance forms with ease and utmost professionalism. I felt safe leaving their shop knowing my car was back to its old self.
They were so willing to help when I just pulled up and called.
Got a rear hatch break light replaced, service was excellent, fast and efficient. Will go to this place again in the future.
Joe and his team hooked me up with Clark the Hail Master to get my vehicles hail damage repaired. They were personable, professional, and prompt. As a bonus, they even offered to buff out a large scratch on the side of my vehicle! The car looks beautiful again and I paid reasonable prices. Take your business to Mountain States Collision Repair - you wont be disappointed!
Mountain States took such great care of my car after I was involved in an accident. They made it utterly effortless for me to get my car back into better than before condition. Additionally, they beautifully detailed the car making it feel brand new! Great service, good people, beautiful work. If you want those qualities give these guys a try. You wont regret it.
Mountain States Collision Repairs is an excellent place to have your car repaired. The guys there are SO nice and easy to work with. They get the job done quick and do it remarkably well. If I ever need work done on my car I will always go the great crew here. They are fair and respectful, always a pleasant experience. Their prices are very reasonable as well! Highly recommend!!
Start to finish Mountain States team did an A+ job. Not only did they do a fantastic job repairing my brand new suv after an accident, they also accommodated us by repairing it as quickly as possible. Customer service was right on and my car was spotless and appeared as if it had been detailed inside and out upon return. Should we ever need repair again we will be back. Thanks guys!
My father always told me if someone is fair, looks you in the eye when they shake your hand, and is honest, even if its not what you want to hear, DEAL WITH THEM. Thats exactly how Tom and the guys treated me and I will never use anyone else ever again. My experience was remarkable. I was highly informed on what to expect with my repair and the after care I needed to keep my Mustang looking good. It looks FABULOUS!! It was done before I thought it would be. Tim did an incredible job with the paint, including fixing some spots I was afraid Id just have to live with since they werent part of the original repair discussion. The price was lower then anyone in town and believe me I checked them all. And the work was excellent quality and Im a stickler for detail. This shop and these guys not only care, are hard working, and honest, but they are TRUE Montana men! Thanks guys.
I had a small accident and went straight to Mountain State Collision because I had heard good things around town. The owner came out immediately to check out the damage and soon after it was in the garage. During the whole process they kept great communication with me about prices and how everything was going. Very quick and efficient work. My car looks amazing after getting it back. I would recommend going here for any size accident for a great deal and friendly customer service.
This review is long past due. I took my car into them early November, due to the fact I got in a minor fender bender. They fixed it quickly and perfectly the first time. I have zero complaints. Less than a week later I ran over a big torn up tire in the middle of the road that I could not dodge in time. It messed up my headlight, I called them, they promptly ordered a new one and fixed it, plus they removed the black scuff on my front bumper from the tire I hit. So friendly and so pleasant to deal with. They were quick and time efficient and I was beyond pleased. I would suggest going here for any kind of accident. Thank you to the staff. ❤
Sending a HUGE shout out to Tom and Joe at Mountain States Collision Repair! The service and professional handling that I received from them of a small repair to my Jaguar exceeded my expectations. They streamlined the process for me, from obtaining the estimate, to working with my insurance company, to communicating with me, and in the end, the repair was absolutely flawless. They truly went above and beyond! I know I wont be going anywhere else if a ever need a car repaired again.
My car was victim to a hit and run. Heard good reviews about Mountain States Collision, I was not disappointed. I pulled up and within in minutes they had my car in the garage evaluating the problem. They ensured that I was aware of the most cost efficient (college student) repair. I was very happy with their service and would recommend them to anyone. Good people.
Joe and his crew are the best. Did the original estimate, got it approved, and when he got into the repair found some hidden problems, then got those approved and fixed. Not only finishing the project on time, but also washed and mini detailed the entire vehicle... Way above and beyond what I would expect..If you find yourself (unfortunately) in need, Rocky Mountain Collision Repair is the best...& thank you Joe and crew!!
When I discovered a 2-ft long scratch along the back door of my Subaru Outback (evidently a scratch-and-run), I was pretty sure repairing it would set me back over $500. Mountain States Collision Repair came highly recommended by some locals (I just moved to Missoula), and Im so glad!Not only did the guys there offer excellent customer service and care, the buffing job they did on my door was nothing short of magic! Fifteen minutes later I was done, and WAY under my original price expectation. I think Ill buy a ticket to San Francisco for the weekend with what I saved! They are awesome.
Mike and his team were very helpful. Quality work and a pleasure to work with. Thank you!
The guys at Mountain State are fantastic. Dont go anywhere else in Missoula for body work. Ive had my car in here twice (one big job and one small) and both times have left with my expectations exceeded. They will give you a friendly, fair estimate on the spot and get the job done quick. Thanks, guys!
Mountain States was absolutely amazing to work with when we got in a minor fender bender on vacation in Missoula. We didn’t know where to take our truck and it was recommended to take it to mountain states. We only had two days before we needed to be on the road again and towing our trailer home. They went out of their way to get our truck back in running condition so we would not have to leave our trailer here and travel the 7 hours home, then back, then home again! I highly recommend Mountain States to anyone! Their staff was friendly and courteous and Joe even met my husband at the tow trucking location to assess the damage first thing in the morning before we made our decision! Thank you Mountain States!
Great and trustworthy place to take your car to get work done! I had the unfortunate event of having someone hit my 2018 car (wah wah) and these guys were able to get the parts in fast when other businesses were unable to get such new parts on order. Everyone is super helpful and they even gave us a ride to and from our home on a moments notice. I highly recommend this shop to anyone!! Thank you again for your great work and communication.
The Mountain States team are the best! They were open and honest every step of the way. They took care of all of the nitty gritty with insurance including communication in regards to the time I would need a rental. The repair was done beautifully. Youd never know I had been hit. This team goes the extra mile even gave me ride to the rental car agency so I didnt have to wait around for 30 min or more. Thanks MSCR!
These guys and gals are incredible! I got in a little fender bender in my baby (a 2003 Mach 1 Mustang). It made me sick to think she would never be the same. I was wrong! These guys did all the work with insurance, turned the car around in just a couple of days, and the quality of work is phenomenal! They even washed my car and cleaned the inside as well! Definitely above and beyond what I was expecting. Thank you for making a bad experience turn into a great one!
Very professional and excellent work. They made the whole ordeal of getting my vehicle repaired very painless. They dealt with the insurance company. Took a little time to get my truck in, but thats only because everyone goes here.
Very friendly, courteous and helpful. Repairs were flawless and right on the estimate, plus they added in some extras, unasked. I am very impressed. And the cost was competitive.
Best experience Ive ever had with an auto body shop. They went above and beyond even what they charged for. Highly recommended!
I could not have asked for better service! I would recommend this place to anyone. The staff is very friendly and helpful. They got me scheduled quickly, did the job in a timely manner and did a wonderful job updating me; and I know I could not have gotten it done for cheeper anywhere else. The price was low and the craftmanship was excellent. My truck looks as good as new!I normally dont write reviews, but these guys did an outstanding job. It was a wonderful experience. Check these guys out, you will not be disappointed!
I can recommend Mountain States to anybody including family and friends. Tom and Joe know what they are doing and they are pleasant to deal with. Their repairs are done in a timely fashion and done correctly.
Everyone was incredibly nice and sympathetic to our situation, and they saved us TONS of money! Other estimates were hundreds of dollars more. Repair was faster and cheaper than we could have imagined, cant thank them enough for the work they did!
Truck looks great. Very good service. Strongly recommend this shop.
I have had to have two repairs done on two different vehicles in the past year. Both of them rather rare vehicles, one Jaguar and one Land Rover. I am always apprehensive taking these cars to a normal shop, as they are different and require a bit of knowledge to work on them. (I usually do most mechanical maintenance myself) However Mountain States Collision is no ordinary shop. Both times I have required body work, and they have delivered beyond my expectations. The Jag looked better when I got it out of Mountain States than it did they day I bought it! There staff is very knowledgeable and very straight and honest with you. Even after the work was done, they were very responsive and helpful with any questions or concerns I have had, and even went out of their way to help me with another slight scrape I got just days after getting it out of the shop.If yo need any body work, and are in the Missoula Area, I would highly recommend Mountain States Collision. I will never go anywhere else.
Nobody wants the hassle of dealing with getting a car fixed from a wreck. Well, Joe and Tom at Mtn States made our situation so much easier to deal with. They took care of calling the rental agency, insurance adjuster and I was able to focus on more important things. They finished the vehicle in a timely manner and were right on budget as quoted. I couldnt imagine things going any better. I highly recommend Mtn States Collision.
On short notice, Mountain States handled a minor repair which we needed because we could not leave the car with them. They were friendly, efficient and addressed the problem immediately without fuss. Most appreciated.
Awesome
To make a long story short, I got into a fender bender in the Walmart parking lot. Someone highly recommended Mountain States Auto Collision, so I thought I would take my car over to see what they could do. They were VERY knowledgeable, VERY friendly and VERY reasonably priced. AND they did an AWESOME job fixing the fender! I would recommend them to everyone, no hesitation. If you need any autobody work, just go to Mountain States. You will be glad you did!
Unbelievable service! Tom and Joe and the entire staff did a great job for me. Professional, prompt, and courteous. Well done. -Tom Katz
Did an amazin job on my car!! Great price for out of pocket!!! Highly recommend
So friendly and fantastic! Excellent work, and repaired quickly.Dapper dressers.Highly recommended!
The repairmen at Mountain Collision are friendly, fair, and very capable. I could not believe how quickly they fixed my subarus front end. They let me watch as they repaired it and had me out the door in less than an hour. I will definitely go back if I ever have to get my car fixed again. This may sound cliche, but the truth is they turned a stressful situation, of having a car wreck, into a positive experience. Thank you!!!
These guys are wonderful! The first time I got in a fender-bender, a guy working at Nissan gave me a list of the best three auto-body shops in Missoula, I asked him which one he would pick if his car was wrecked, and he recommended Mountain States! I brought my car in which was completely smashed in the rear end, they worked with the insurance company of the person who hit me, they gave me meticulous estimates of the cost it would take to fix it, and worked out times with me for me to come back in when I could use another vehicle. They did great work and fixed things that had been wrong with my car prior to the accident, just to help me out. I have been back several different times for little things wrong with my car, and they always fix them quickly for as little price as possible, even picking me up from my house when I couldnt get a ride to their shop. They are very thorough and really make sure your car is good to go before you take it out (but communicate with you thoroughly as well). I will always recommend them to anyone who has problems with their car in the future.
None better in Missoula. Joe is fair and honest and always goes the extra mile. Great quality of workmanship too!
Tom at Mountain States is the man. Fast, reliable service every time. Whether you need a fender bender fixed or you need custom shaved door handles and a tricked out look, They get it right every time!
These guys are great. They are very accommodating and helpful. I would absolutely recommend to anyone who asked.
Very Friendly StaffEasy to work withCar looks Amazing!!!Overall very pleasant experience
Great experience: solid body work, customer service for my near-new Subaru. Only drawback was time to get in because they are so popular.
Great service and prices. They went above and beyond.
The PRICE is right..and you get taken care of as well...good customer service with a good price..Can you beat that?
Nothing but professionalism and good honest people working there. Thank you.Conner
Great place, fast and quality