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Mark Douglas Motorworks
23255 Madero b109, Mission Viejo, CA 92691, United States
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Mark Douglas Motorworks
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Jo
Review №1

Exceptional customer service and extremely knowledgeable techs. Brought my Maserati all the way from Palm Springs to use these guys and will surely use them again when necessary. Top of the food chain mechanics, with reasonable pricing for the vast amount of knowledge and willingness to go the extra mile.

mi
Review №2

Always available for anything including questions.Best mechanical company Ive ever dealt with.Ive owned over 200 cars in my life and never had such knowledgeable and considerate people.Much better than any of the dealerships Ive been to

St
Review №3

Excellent communication to quote the work, how the job will get done, how long itll take to complete the work, date and time to schedule the appointment. Ordered parts ahead of time to ensure everything required for the job was readily available. Definitely look forward to future business with this establishment!

Pa
Review №4

I was referred to Mark Douglas for servicing my Porsche. This shop is truly professional and equipped to service the rarest cars.They specialize in Ferrari’s, Rolls, Bentleys, etc.I trust them with all my cars and am a very loyal client.

AJ
Review №5

Love this business! A one stop shop for everything. They diagnosed my Maserati and did all the repairs and handled the warranty paperwork. I wouldnt go anywhere else. 10 stars!!

Br
Review №6

Mark has been with me on my journey of F355 ownership from almost day one. Whether it was a complete engine rebuild which was completed last week, or replacing broke. interior parts, MDM is my go-to place for any of my needs. His professionalism, accessibility, and honesty will keep me coming back for many years to come. If you’re looking for an honest, reliable, and fair Ferrari mechanic, Mark is your guy.

Jo
Review №7

Thought I had a bigger problem than I did, it was accurately diagnosed and fixed for less than I thought, great work, these guys are 100% legit!

Lo
Review №8

I’ve had two Maseratis serviced with Mark and Sean for almost 15 years. I have never questioned their integrity and knowledge of exotic cars. Mark has always been extremely honest, and he has even talked me out of buying new parts when he can get me a refurbished part for 1/4th the cost. He really cares about his customers! Mark’s brother, John, is also extremely helpful running the front office. I have no problem HIGHLY RECOMMENDING this company!

Fr
Review №9

Great professional service. Best in town.

ra
Review №10

I have been a loyal customer for the past 1.5 years of owning and servicing my 2006 Maserati GranSport with MDM, I visit them from Culver City. Every time she has visited MDM, they provide me with a comprehensive overview, recommendation and anticipated cost of the repairs.They go the extra mile to locate the most cost effective parts, and during her stay, they will call and provide me with a status update, and a follow-up call after I have collected her. They keep our Italian exotics healthy, happy and running...

Sc
Review №11

The folks at Mark Douglas Motorworks are very professional when it comes to repairs and follow ups on my automobiles I highly recommend them for any service needs for your Italian or German import automobiles.

Ji
Review №12

Finally a place to service my cars with upscale people. The employees and polite and friendly. They even fixed something at no charge for me. They noticed that my back tail light cover was about to fall off and they went in and secured it. I really like this place and the people. They have a brand new sparkling clean facility that looks a bit like a laboratory. This is a 5 star business.

Br
Review №13

Took my a Maserati to Mark Douglas for brakes. They saved me a significant amount of money over what the dealer would charge by preserving the rotors on the rear wheels, which were still in good shape. Easy drop off in the morning and back by 4:00 pm. I use them for most of my Maserati maintenance. Very reliable and easy to do business with.

Ar
Review №14

Nice place, cleaned my sticky buttons, changed oil and filter, prices are reasonable

Ri
Review №15

A Great Experience!I needed service for my Maserati and Mark and his team were great! Cool guys with swift outstanding service at a very fair price! I would highly recommend working with them. I’ll certainly be back!RickNewport Beach, CA

Fr
Review №16

Excellent customer communication and fantastic Ferrari 458 technical knowledge. I would highly recommend repair service for any German or Italian cars. You will not be disappointed. MDM folks are honest and straight shooter. You will not be disappointed.

Ko
Review №17

Mark and the team are absolutely great. Always professional, friendly, and courteous. They get the job done right every time and at a fair price. Wouldnt trust my Maserati with anyone else. Highly recommend.

mi
Review №18

Mike is very professional and prompt. The staff is very nice and their rates for service are very fair specially for high end exotic cars. They are fast and fair. No headaches. Highly recommend.Just had my lambo serviced again. Great service again and very reasonable in terms of price. I tell all my friends with exotic cars to go there. 👍🏻

St
Review №19

They are without a doubt the best mechanics I have ever used. They are honest and fair and do an excellent job. Their prices are very fair.

al
Review №20

Wouldnt take my Ferrari anywhere else. Mark the owner is extremely professional and truly cares about providing service thats second to none. They treat your exotic just like its their own. Their office manager John or the technician who is working on your car will keep you up to date on the progress of the work that they are doing for you. I really appreciate that personal care in that you are not just a number. A few years ago on my very first experience I needed two additional keys for a 360. MDM was literally half the cost of the Ferrari Newport Beach Ferrari dealer and that was my first introduction to MDM. I have used them ever since. Very first class operation at a reasonable cost. Id rate Mark and his team 5 star in all categories - you wont be disappointed with them.

Th
Review №21

I was referred to MDM by my mechanic in Los Angeles. The service was incredible. I only had a routine maintenance service, but it was fast and the price was reasonable. I highly recommend them for maintaining and repairing European luxury cars.

br
Review №22

Nice people. Quick service. Good pricing. Felt good about everything.

Pe
Review №23

These guys are great, very professional and very helpful. They were clear in explaining their findings and discussed the options. They were much more specific and willing to discuss options, what needed to be done now and what could wait. I was much happier with them than with the BMW dealership which was more expensive with poorer customer service. I definitely will continue to use Mark Douglas Mortorworks for my BMW service and repairs.

St
Review №24

Super service, clean shop and VERY KNOWLEDGEABLE AND FAIR PRICE! Great communicate and constant updates. I WILL CONTINUE TO USE THEM ON MY FERRARI 360.

Je
Review №25

Got my BMW M3s brakes replaced here last week and was very satisfied with Marks work. He takes his time to do things correctly and doesnt charge you an arm and a leg like other places. I was initially told about this place from a coworker and he had raved about how he had the best mechanic. I had to give this place a try to see if it was worth all the talk and I am happy to say it is. I plan on making Mark my regular mechanic because he does great work and has excellent prices.

Ri
Review №26

This is one of the best shops I have had the experience of dealing with. They are very friendly and very professional in their work and service. One can be assured that the work will be performed with no loose ends and unlike other shops they will look for the least expensive way to fix or perform the service not the most expensive.I would highly recommend Mark Douglas Motorworks.

Bi
Review №27

We have found Mark, Mike and the Mark Douglas team go above and beyond to do fantastic work while providing you with an honest assessment of your vehicle. We have had nothing but positive experiences with them and would recommend them to anybody looking for fantastic, fairly priced and most importantly, honest, work. We wont take our BMW anywhere else.

bi
Review №28

Mark and his team is extremely experienced and does great work. No complaints here! I highly recommend them!

Je
Review №29

Find decent honest mechanics can be very stressful. Thanks to Yelp, I read the reviews from Yelp. Find Mark Douglas, I used Yelp to communicate with Mark before I schedule an appointment. My car is MB C 300,.2010, needs service B, Mark email me with exactly what hes going to do for that service. Estimated price and wait time. They finished my car within the wait time range, 2 hours. They didnt try to up sell services, they diagnosed one major problem which cost by my previous repair shop. Overall, trustworthy, honest mechanics.I have recommend them to my friends who needs car services, and will continue do so.

Sk
Review №30

After three failed attempts at two different “foreign car experts” to fix my Cayenne’s starter conundrum, I was so very fortunately turned towards Mark Douglas Motorworks. Mark, Mike and Sean analyzed the trouble immediately, remedied the “mystery” that others could not find, and on the path to that fix...kept me perfectly aware of the entire process. I left their shop feeling as if I was leaving friends rather than just paying for someone’s amazing service.I could not recommend this shop...or these fine men more. All the reviews are totally correct...Amazing.Thank you gentlemenSkip Maison

St
Review №31

Mark and Shane have maintained our Mercedes and BMW for over 10 years of wonderful, fair service. With the addition of John and the expansion of their facility, their capabilities look excellent for years to come.

Mi
Review №32

Awesome job! Enjoyed working with Mike! He stayed on top of everything and called me to update the status on my M5! Polite, Professional and just a delight to work with ! I will recommend MDM to all I know! I will be back for sure! Thank you!!!

Ze
Review №33

Great service and detailed. They’re honest and replaced only what was needed. I requested 4 pads and rotors to be replaced because I thought all four were bad but found out only the front needed to be replaced.

Br
Review №34

All the guys at MDM have taken care of us each time we’ve had a problem. You can see the level of trust they have achieved with the caliber of vehicles in the shop. We trust them and won’t be going anywhere else.

Mo
Review №35

Excellent service. Took my Maserati twice for service. Highly recommended repair shop.

do
Review №36

Very professional and reasonably price Ferrari service. Much better option than doing repairs at the dealership.

Se
Review №37

Excellent service and price. Well experience in dealing with high end cars.Definitely recommend it.

Wi
Review №38

Have been using MDM for over 5 years. They’ve worked on my BMW, Maserati and now Audi. Excellent value, thorough work and great communication.

Ja
Review №39

Mark and his team are great. They won’t inflate their prices just because they are working on ferrari’s They have a great amount of knowledge and are easy to talk to.

Yo
Review №40

Nice people, great work and reasonable price

K
Review №41

Mark Douglas Motorworks is the best thing for my GTMC. Unbelievably reasonable fee. The dealer offers another Maserati as loaner when changing my oil and filters, but I’m paying for the loaner anyway and that’s an unnecessary expense.

Ti
Review №42

Mark and the team are great guys, good at what they do, fairly priced. i have had several cars serviced their over the years, Ferrari, vintage Jaguar, Bmw. Highly recommend them!

J
Review №43

I love MDM. Being surrounded by supercars is really intimidating but they take care of my BMW like its worth 6 figures too. Ive been with them for over 6 years and will keep a Euro just so i can keep coming back.

OC
Review №44

Mark not only is extremely experienced and knowledgeable but also very honest; if you car doesn’t need it he will tell you. His whole team is very nice as well.

Ma
Review №45

Had an Aston Martin in for pre-sale inspection. They identified the same items as the dealers did, but was about 1/2 the cost to fix them. They gave me the straight story on what actually needed to be replaced.

Ik
Review №46

Great team at MDM! Mark, Mike, and Sean were very helpful and knowledgeable regarding my issues with my Maserati. Highly recommend MDM for Ferrari and Maserati maintenance and care.

Sk
Review №47

Ive been bringing my vehicles here for several years now. It started with restored 911 Carrera. I was amazed at how knowledgeable the techs here were. Since then Ive been bringing all of my other vehicles.

Ga
Review №48

MDM is very knowledgeable when it comes to Italian cars and they offer great service at a fair price. Its the only place I let service my vehicle.

St
Review №49

Took my maserati to these guys. All I can say is Knowledgeable, Honest, Timely, Professional and above all a pleasure to deal with.

Pa
Review №50

I had MDM do a PPI on a Ferrari f430 that I purchased, very friendly and professional. I wanted to bring the car to someone who is a expert in these exotics, Mark is a certified Ferrari tech and he was very through with the inspection. Only thing was I was going to pay for PPI, compression check, and leak down test. Didnt need the leak down test so I thought price was going to be less but it wasnt. But Im happy with his service.

Wi
Review №51

Fantastic Service. Due to all of the good reviews I brought my Testarossa here to fix my brakes, and the car now drives perfectly. I guess the reviews were right.

Mi
Review №52

Ive been bringing all of cars to Mark since he fixed my old Porsche (911) for a fraction of what another shop quoted me. I dont mind the drive from Escondido. I dont trust anyone else to touch my vehicles!

Sh
Review №53

Excellent service and great care for their customers vehicles.

Ch
Review №54

Good honest service for luxury vehicles.

Mi
Review №55

Mark did an amazing job installing my H&R sport springs on my Audi. He was a true professional and the quality of his work proves that!

Ch
Review №56

Indie Maserati specialist in Mission Viejo.. Who would have guessed. I gave him a chance a couple years ago based on his background at OC Maserati/Ferrari. I have been a back a few times now and Im happy with his work, his Maserati knowledge and his prices.

Mi
Review №57

Mark is the Ferrari expert. He has worked on a few of my Ferrari’s and always goes above and beyond and exceeds all expectations. No corners ever cut by these guys. If you are looking for a Ferrari service center alternative, these are the guys.

Ki
Review №58

Excellent service, Mike was great and super accomodating. Our new go to body shop!

Pe
Review №59

Simply the best. Responsive, friendly, professional and fair.

Ro
Review №60

Very professional in their work. Kept me well informed along the way.

al
Review №61

Great place very professional

Pe
Review №62

Friendly, honest and reasonable.

Bl
Review №63

Always amazing service!

Pa
Review №64

Great Shop

Da
Review №65

Fantastic service and personal touch!

Information
70 Photos
65 Comments
5 Rating
  • Address:23255 Madero b109, Mission Viejo, CA 92691, United States
  • Site:https://markdouglasmotorworks.com/
  • Phone:+1 949-518-1287
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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