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Finishline Auto Repair
23253 Madero # A-108, Mission Viejo, CA 92691, United States
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Finishline Auto Repair
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Al
Review №1

Im a Car Buff and have consistently serviced my cars myself over the years. However I have reached a point in life where by my time has become more valuable. Finishline Auto Repair is the one shop I can highly recommend. My recommendation is based on servicing not only my car but also all the cars of a ministry for Single Struggling Parents in which I am a volunteer. I serve as their car service representative and take responsibility for interface with Finishline for each and every car they service for us. Finishline is not only reputable and honest, but also has the qualified mechanics that meet up to my standard. The owner, Chris, is a very amiable person, totally trust worthy, and always responsive to the my many detailed technical questions. Just as a note I am a retired mechanical engineer, had a long career in Aerospace, and own 4 cars 2 of which are show cars.

He
Review №2

Spoke w/Chris before I scheduled an appointment. Knowing hes a good, trustworthy and honest gentleman, he asked me which day and time was better for me to ensure my car would be ready and time and date would be easier for me.He remembered me, was personable, and of course knowledgeable! Its been too long since Ive been back due to life then covid, and am so grateful and glad business is still going well during these crazy times. He wore a mask and noted from our phone call my health concerns.I was able to walk to Target from his business, so I was able to get errands done and a little exercise with Chris kind help.Car was ready on time; he called after checking I wasnt waiting in the parking area; he was honest about all he found, and even took my payment outdoors since someone was waiting inside already.Ill be back for future repairs and am blessed to have met many years ago!Blessings Chris and Crew!

V
Review №3

Chris and his team are very professional and do a great job of keeping my car in top shape. I commute 60 miles per day so I heavily rely on my car.I highly recommend Finishline Auto Repair.

OC
Review №4

My go to mechanic shop. It can sometimes be a challenge to find a good trustworthy mechanic shop. I have brought a couple of my vehicles here a few different times and been very pleased with everything that they have done for me.

Li
Review №5

Looking for a mechanic who will only repair what is needed and does so at a reasonable price? Then go to Finishline Auto Repair. Chris, the owner, goes out of his way to make sure you don’t overpay for repairs.I have been a customer at Finishline for years. I am always able to get an appointment quickly and am updated on repairs as the day goes on. I had my car at Finishline today and was given a loaner so I didn’t have to wait for hours; I was elated.

Di
Review №6

They were amazing. I wanted to install the new suspension I bought for my car and install larger tires and wheels along with it. I stopped by to get a quote so they checked my parts, and told me I had the right stuff and they gave me a quote. Chris was very nice and professional. When I called them to make my appointment Chris was able to fit me in the next day. There work was relatively quick and done well. Their prices are reasonable and what I would say are the going rates. Once again they did a great job and I will definitely go back for any other work I need done on my car.

fr
Review №7

Chris and the team have helped us twice with our car. Their maintenance services are fairly priced and they are very easy to speak with. In addition, they answer questions politely and with enthusiasm. There has not been a time where I felt talked down to and it almost feels like a friendship more than a transactional relationship. Thanks again Finishline team!

To
Review №8

Finishline did a great job figuring out and finding unseen issues my vehicle. It was a big job that took about a week to fix all issues. Chris updated me by phone, several time through the week, walking me through the repair process. I appreciate that Chris gave me progress updates. My experience with Finishline was excellent.

An
Review №9

The best place I have ever been to get my car worked on! Chris and his guys at Finish line are amazing. Chris was kind, explained everything and had genuine responses and demeanor to my questions. I went here because my sister had told me that this was the best place and I was not disappointed! Thank you Chris. You have a customer for life.

St
Review №10

Really enjoyed working with finishline - we dealt with Chris and he was very pleasant. I sent my daughter in for a alignment and was so excited to not get an immediate call from her letting me know that the shop found a bunch is made up work that needs doing immediately!! (that is usually how it goes when I send my girls into a repair shop alone - but not here)Could we have found a trustworthy auto repair shop - I think so. Chris gained my trust and I will continue to send our business to them, you should too.

Za
Review №11

The best place you can possibly bring your vehicle to. These guys, A: Know what they are doing. B: Very friendly and courteous and excellent communication. C: The most fair prices I have ever witnessed. As long as I live in the area I will never go anywhere else for mechanical work. Especially Chris is the nicest guy ever and will take excellent care of you. A+++++++

Ge
Review №12

Ive been going to Finishline for years. Always honest and professional.

Ky
Review №13

I cannot speak any more highly of this establishment and its spectacular owner, John. One of the absolute nicest guys I have ever met full-stop. Brought in my Toyota 86 to get new wheels and tires mounted for an autocross event the upcoming weekend. While he was running shorthanded and with not a lot of time on his schedule, he managed to squeeze me in on a VERY tight schedule that Im sure was inconvenient as all hell for him and his team - who were shorthanded on a Friday evening.If that werent enough, John took it a huge step further. During the installation, because of an error on my behalf, the service ran much longer than anticipated, and was looking to be well past business hours. In spite of this, and because John knew that I wanted to have my car track-ready for the weekend, he kept the shop open an extra hour to accommodate me. And not only that, but he himself drove me to another auto supply store in order to exchange the parts that I mistakenly purchased for new ones with the correct fitment.Again, to reiterate: this man stayed open an extra hour - time spent away from his family - and drove me, a complete stranger, to another parts store, all so he could get me taken care of for the weekend.I literally could not have reasonably asked for or expected any better service than John himself was able to provide me. God bless this establishment. Youd be extremely hard-pressed to find a better team than Johns at Finishline.

Sh
Review №14

I was recommended to this shop by a friend. I am so pleased with the professionalism and the good eye of the mechanic to find the problem so quickly and fix it. Thank you for everything Chris!

Ra
Review №15

They respect your time which I can appreciate and do great work. Thank you. Will be back in future.

La
Review №16

It’s so nice to go to a mechanic that won’t take advantage of you. Always feel confident I will get only the repairs I need. And they are always able to diagnosis and figure out what is going on. Highly recommend.

Ja
Review №17

I’ve been going here several years to have my car serviced. They check things out and tell the truth. They do not up-sale just to get more sales as many other places I’ve been have. Friendly, honest and professional and do very good quality work. Great place to service your car! Highly recommend!!

jo
Review №18

Chris is great to deal with! Customer centric and cares about getting you the best service and price available. We use him for our business and personal vehicles

Ri
Review №19

Great guys and great pricing.

Te
Review №20

Chris, having acquired this business from John last year, continues Johns great service to his customers. Chris is attentive to his customers needs and quotes a fair price for service work. Repair was diagnosed and repaired correctly. Chris gets to know his customers personally. Would definitely return as a repeat customer.

Te
Review №21

Very friendly and good pricing, will definitely come back here next time I need something done to my car

Pa
Review №22

Great Shop. The owner Chris is knowledgeable, fair and highly professional. Quality work at an affordable price. Great communication.

La
Review №23

A car mechanic you can trust, and at a fraction of the price!!! Friendly service and great prices! I won’t go anywhere else!

to
Review №24

Chris was very professional and accommodating. Chris was able to trouble shot the issue over the phone. Part was ordered and my car was back in a few days. Great customer service.

St
Review №25

I have been going to Finishline for many, many years now. They have always done a great job and are very honest. Now that Chris has taken over I received the same friendliness, honesty, integrity and service as I always have. Chris is such a great guy and also fun to talk to while I am waiting. I will refer anyone who crosses my path. My son is now a new driver and he is now taking his car to Finishline!!

Da
Review №26

I really appreciate Chris and his team at Finishline. They understand that my vehicles are what keeps my business growing. They do an exceptional job at communicating what wrong and making timely repairs.

Ed
Review №27

Chris was welcoming, courteous and professional; and the tech who worked on my vehicle clearly knew his way around a BMW.They made repairs that demonstrated their service philosophy and always made me feel that my needs were their number one priority.Car has been running great since I got it back!

Mi
Review №28

Great shop, very trust worthy and professional. I wouldnt hesitate to bring any of my cars to them

su
Review №29

Did tire change. Good and professional service

Vi
Review №30

A very professional and honest garage . They take care of my car and I send my daughters to finishline for their car maintenance needs.

Jo
Review №31

Chris and Finishline crew are a breath of fresh air. Friendly, respectful and honest. I’ve put all my family cars in their care

Br
Review №32

We just moved to the area and were referred to Finishline Auto Repair. The whole experience was great. John was great to work with. The technician did a great job. We also saved $$ by going there. I will definitely go back.

Jo
Review №33

I recently missed an oil change and dropped by to make an appointment. John dropped what he was doing and told me to bring my car up so he could check my oil levels. Sure enough I was low - he topped off the oil and scheduled an appointment a couple days out. These guys actually care about you and your car. Reliable repairs by honest people.

To
Review №34

John and his crew are the most honest auto mechanics I know. They always do good work on my car. Every time I go there it seems like John treats everyone like family in his demeanor.

Je
Review №35

John is the best. He is super trustworthy, thorough, and personable. I used to live near his shop when I began taking my vehicle to him. My Camry was at 80k miles when I first took my car to him. Now it is at 218k miles and running strong. Now I live an hour and a half from his shop but still take my vehicle to him. I have yet to find someone as honest in the vehicle repair business. I will continue taking my vehicle to Johns shop as long as he is in business and I live in driving range.

St
Review №36

Anything wrong with your car?Need a place you can trust? Be happy? And have peace about it?Then go to JohnFor God so loves John that he sends him customers; for whoever trusts him, have their cars repair and have peace about it.Thank you John

An
Review №37

I have been taking all 3 of my cars to John for over 10 years now and have told all my friends about him. He and his crew are AMAZING. John is trustworthy and very helpful. These days there are not many mechanics you can trust. I trust John. He is always there, friendly, courteous and very helpful. Give him a call, make an appointment. Youll never take your car anywhere else

Ri
Review №38

Chris, at Finishline, is always professional and trustworthy! I would recommend them to anyone looking for car maintenance and repair!

To
Review №39

Pit Stop. Should be called Pit Stop auto repair. Its fast, easy, professional and competent, like a pit stop crew.Ive been a customer for so long a time that I trust John completely. I never check the price, I just sign the credit card slip, knowing its going to be fair and honest pricing.John is a rare find these days. An honest and responsible auto repairman. He knows a lot about a lot of cars, but what little he doesnt know, hell tell you and check it out, instead of bluffing his way through a question.Most people can tell if theyre being lied to, and John never does that. In fact, hes honest to a fault. He may know the answer, but if any doubt, hell say so and check it out. Thats what builds confidence in my book.

St
Review №40

Chris did a fantastic job and is incredibly helpful! Everyone was very flexible and was great to work with!

Ka
Review №41

John and his crew do an amazing job! It is nice to have a reliable and honest mechanic. John is great at letting me know what is wrong with my car and provides a time line with recommendations on how soon I should fix things to work within my budget. I highly recommend his shop! With his expertise and honesty, you cant go wrong!!

Br
Review №42

John and his staff have always been trustworthy and great mechanics, too. I can always tell how honest a shop is by how they treat women. John is gracious and caring. He can be trusted to refer you to a reputable specialist (ex: transmission, windshield repair, Smog test, etc.). He is fair is his pricing and dealings. He will keep you car in optimal condition if you follow his advice. Highly recommend this shop! We discovered this treasure of a mechanic about 14 years ago. We have never regretted it.

La
Review №43

John and his team have taken care of me and my older Toyota for over 10 years. Ive finally bought a new car, but as soon as the free warranty stuff has expired, I will be bringing my new car to John. I have never had to replace anything that didnt need replacing with John. One of the most honest and trustworthy business men that you will meet. A rare exception in the automotive business! I have recommended him to all of my single girlfriends!

Do
Review №44

Have had several issues with my Buick Rendezvous. Finishline has responded perfectly each time and has fixed each problem quickly and never overcharged. Great service, reasonable cost. What more could you ask?Once again towed in, this time with a dead starter. They fixed it and did the lube and oil change that were due, replaced a burnt-out stop light bulb, and had the car ready to go before 1:00. Cant ask for better service at a reasonable price.

Va
Review №45

Decided to try Finishline after reading all the great reviews. I was not disappointed. My older car had not been serviced in over a year and I was worried it needed a lot of work. John advised me that my car was in great condition and only needed an oil change and brake fluid. I was extremely relieved and appreciated the obvious integrity of this business. Ill recommend Finishline to friends and family.

Ji
Review №46

Owner is very friendly and easy to talk to. Good job!

Re
Review №47

I hope this place stays forever. John is an honest with any customer as can be in regards to your repair needs. Great price and would Recommend to anyone! Thank you for your great service!

Co
Review №48

We recently got some great service from John and his team at Finish Line. I have a small fleet of vehicle and use their service for my personal vehicles as well. Great service, quality work, and fair pricing. Not much more anyone can ask for. Thanks guys.

ch
Review №49

Finishline services all my company vehicles. John is very trustworthy and he only will do work that he is asked to do. I would recommend this shop to anyone, whether you have a new or old vehicle. Why pay a dealership for unnecessary work at high prices when you can go to a reputable shop that works with you instead of against you.

Ke
Review №50

Finishline Auto is the VERY BEST I can find in OC. They are honest and helpful. They do amazing work and is incontinently located, you will not find a nicer owner than John and his crew. Ive had my car and my familys cars serviced there multiple times, John has always taken time to explain things to us and help us save money. He even help my father drive one of our car back to our house. There are many good shops out there, but Finishline Auto Repair is absolutely the very best. This is what we need in our community, try them you will be back for next time.

Be
Review №51

I love Finishline the best place to take your car. John is the best always their to help me. I trust him with my life. They do a very awesome job on my car. Been going their for years.

Ga
Review №52

Best place to ever service my cars. John is always completely honest. he doesnt try to sell me on work I dont need to do yet. He cares about his customers and does great work.I recommend him to everyone I know.

Ge
Review №53

Excellent customer! Chris was amazing!!

Du
Review №54

John and his team always do a great job. They are detail oriented, timely, and honest. Were currently helping a teenage couple with a baby start their life together and John and his team stepped up to help by deeply discounting auto repair work they did on an old Corolla we picked up for the kids. I highly commend their character and service.

Je
Review №55

Honest and kind

Ad
Review №56

I don’t trust anyone else with my car. John has been essentially part of the family before I could drive. He’ll explain everything to you, he’s conservative in his approach, and provides reliable service that always makes me feel better and safer when I drive off his lot.Don’t ever retire John; I don’t know what I’ll do!

To
Review №57

Went to see John about our Buick. He had it for a long time and checked alot of it. He told me straight off that he thinks it would not be worth the cost to fix. I liked his honesty and he told me exactly what it needed to be fixed and the cost of estimated cost. I now have a replacement car and will be going to him for now on.

Da
Review №58

Excellent service and repair work

Ja
Review №59

As a delivery driver, my car is my livelihood. Finishline is my #1 choice for not only quick oil changes done right, tires mounted and balanced perfectly, but also the assurance by John in all questions and concerns I have. He always gives straightforward advice that is honest and reliable. Thanks to him and his awesome team, more than 4 different cars I have owned have always been in ship shape. Thanks John!

Mi
Review №60

I had a really tough problem that could not consistently be reproduced. John, Jim and the entire pit crew were awesome. They gave me such a great level of service. I was really amazed at their genuine concern to get me reliably back on the road.

Fr
Review №61

Below was my review prior to the change in ownership. When John owned the shop, I was 100% confident in bringing my 3 cars in. With the change of ownership I wasnt quite sure what to expect. Now that I have had service on two of my vehicles, I can confidently say, Chris is a diamond in the rough. He is the most honest and sincere person I have met in a very long time. He is a fair and understanding person who appreciates all of his customers. He takes the time not only to understand your car needs, but to understand you. His customer service should be the template that other companies emulate. I always leave with a smile and feel like a better person afterwards. While he is still transitioning into his ownership role, he delivers as promised and communicated with you throughout the process.I tend to be critical and skeptical of businesses, but Finishline is one place I can go and feel that I get a fair deal from a great person.If you want to feel confident about your experience, the Finishline and Chris the owner will exceed your expectations.---‐---------‐---------------------------------------------------------------------I first came here when my s2000 needed a new clutch. I shopped around and found Finish Line from a friend who raved about this place. From my first conversation till now ( over 2 years ) John and his team have by far exceeded my expectations as not only a true professional team but as an operation that operates with core values of honesty, integrity and trustworthiness.Its nice going to an establishment where I can trust that my car will be taken care of. I always feel like i am getting an honest answer and that i am always provided reasonable options.This is my home for car service and I had never made that statement before. I would always look for coupons and discounts, but after feeling like a valued customer there is no reason to shop around any longer.

Je
Review №62

Our company has been using Finishline tires for over 6 years now. We dont trust anybody else. We always get a fair price. And most importantly we can trust them. Five stars all the way.

To
Review №63

Exceptional and fast service...couldnt ask for a better, more honest auto repair shop. Look forward to taking my car there for any needed service in the future.

Pe
Review №64

I have been bringing my Matrix and SMART car to Finishline for years. Johns professional mechanics have kept them both in tip-top shape. I would recommend Johns service to any car owner who demands excellent service and professional, friendly, and honest folks to do business with.

Pa
Review №65

Ive been going to Finish Line for about 1 year with both of my cars. John is honest, efficient, and the pricing is competitive. Most importantly, John is honest and efficient, which in the long run saves you money. Did mention that John is honest and his team is efficient. Ive only had two mechanics in my lifetime, that were so honest, that I didnt feel like I needed to get 2nd opinions on any major work.How do I know? I had taken my car to another shop which was recommending that I replace the differential on my Toyota Minivan. I took it to John for a 2nd opinion. He didnt think it was the differential, but couldnt rule it out, so he recommended I take the vehicle to a transmission shop for a 3rd opinion. They determined it wasnt the differential, just a bad front bearing, which had just been replaced by the first shop.I took the car back to the first shop with the transmissions shops diagnosis, they confirmed it and replaced the bearing at no charge.John saved me either $3000 for a new differential or many thousands for a new car.Ive been taking my cars to Finishline since then and they have been stellar!

Ol
Review №66

Very satisfied with John and his staffs work and customer service. First rate shop, I will go there as long as I am driving :) Now my son is 16 and he will be going too.

Ri
Review №67

Really liked John. Absolutely fair prices and turnaround time was fantastic!

Da
Review №68

Always delivers, honest, trustworthy ! I would recommend !

Dr
Review №69

This place is Great! The owner John and shop manager Brian changed the oil on my rear differential in just 30 minutes and to sweeten the deal they found a nail in my rear tire and fixed it for FREE. It is hard to find good honest auto shops, but im glad to see that they still exist. I brought in my girlfriends car the next week and once again they provided amazing service. Thanks john and Brian, I will see you in the future for all my car needs.

Ch
Review №70

Great shop owner fair prices honest and trustworthy

Ri
Review №71

I had a great first experience at Finishline Auto repair! Very satisfied with the customer service and professional treatment we received. I would recommend them to anyone.

Al
Review №72

Ive been going to Finishline for over 15 years. If you are looking for a go to place, this is it. They are honest, friendly, reliable. You dont walk out of there feeling like you need to shower :) They dont push things on you and actually inform you of work that might bee needed down the road but not necessarily now. I refer everyone to FInishline,

Pe
Review №73

Flipping great place. High integrity. Definitely recommend this place. We wont go anywhere else!

Sa
Review №74

Couldnt be happier - this is our go-to car place. I discovered John and Finishline in early 2014, shortly after my husband and I moved to Orange County, and we are so impressed with our experiences here that my husband, who was always staunchly for exclusively using the dealership for maintenance, has switched to Finishline - hes a believer! We find ourselves raving about it to anyone who brings up car repairs.John always puts you at ease, and is very honest about what needs to happen now and what can wait. Once I had some work done and would need to return the following week to finish it up, and he did not charge me the first day, saying I could just pay all at once the next week. Genuinely great customer service - he truly cares and you leave smiling.I also think his prices are not only competitive, but in most cases, quite a savings over the dealership.

Cl
Review №75

I have been going to John and his crew for all of my cars for over 15 years now. I would never and will never take my cars anywhere else! I drive over from Laguna Niguel to visit John as he is worth the drive. John is honest, trustworthy, and very reliable. The work done is top notch and he always is able to accommodate when we are in a bind. Thank you John for providing a service that is hard to find in this industry! You are always thinking about the customer first and want to make sure that we are always safe in the cars that we drive. Thanks again John and Team!

Ad
Review №76

Amazing service. Trustworthy. Value beyond belief.

Si
Review №77

Highly recommend! Very trusted! John is a great, honest businessman.

Sa
Review №78

Top notch service, excellent customer care - we refer all our friends and family to Finishline!

La
Review №79

Never anything less than quality work and excellent customer service.

Ma
Review №80

Had my car serviced here. Great job and honest enough to forego unnecessary work on my car.

Ad
Review №81

Honest, fair, and caring. Just a few words to describe John and his team.

Mi
Review №82

I heard finish line auto mobil from my friend. My car has some noise from bottom the car when I step on break. The shop owner John spend 2 hours on my car, did all check, find out nothing wrong with my car. and he didn’t charge any penny. I drove this car over year now still nothing hapenning. I really trust them I use their service since then. They are really honest, their service very good and also the price is very fair too. I really recommend you go get their service.

Ch
Review №83

Always a great service event for my Honda!

Da
Review №84

Ive been going to Finish Line for years and will continue to go there. There service is top quality and the people there are very friendly.

Te
Review №85

I use Tire Rack for tires and auto parts and have them shipped to FinishLine Auto Repair for installation. Along the way I started having FinishLine do all my oil changes too. FinishLine operates with total integrity and a great work ethic. Nobody likes to have their car repaired, but knowing I have FinishLine ready and able to do the job fast and right the first time takes some of the anxiety out of the equation.

Do
Review №86

Totally trust Finishline..... its hard to find an auto repair establishment about which I can say that. Several times, to save me money at a cost to them, theyve redirected me to the dealer. That builds trust.

M.
Review №87

As always quick and efficient service!

Jo
Review №88

Great service.

Sc
Review №89

Chris is honest and knowledgeable

Ar
Review №90

Had to take my car here three times to fix a simple overheating problem. The first time they said it was one small issue and fixed it. Then my car overheated on the 405 freeway -- which could have resulted in a major accident. So second time they were pretty unapologetic and said, oh, it was the actually the radiator fan thats the problem, which is much more expensive. So I had them install a new one. Then the radiator fan broke a few weeks later so i took it to another auto shop with really great reviews. They said Finishline must have installed the radiator fan incorrectly. Im far too busy to have to go to a repair shop three times and to put up with so many mistakes that put me in danger and waste my time and money.

Mi
Review №91

Unprofessional service and the owner is not honest. There are better places to choose from.

Je
Review №92

The only place I take our fleet. 100% trusted.

Es
Review №93

Im very picky, and Im a mechanic myself. I take all my familys cars to John G. at Finishline! Hes MY mechanic!

Vi
Review №94

Honest, kind reliable shop .

Do
Review №95

Fast, friendly, fair and reliable service!

Jo
Review №96

2 stars this place deserves.

Information
31 Photos
96 Comments
4.9 Rating
  • Address:23253 Madero # A-108, Mission Viejo, CA 92691, United States
  • Site:http://finishlineautorepair.com/
  • Phone:+1 949-380-8511
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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