We worked with Dr. Fox and had a wonderful experience! He was very knowledgeable, walked us through the process and had great tips to help us figure out which bed worked best for us. We didnt feel any pressure and he was wonderful to work with! Bed arrived much faster than expected and the delivery people were great.
If I could rate based on our experience when buying our couch, I would rate a 5. Robert was great and the process was smooth for our order. He explained that there will be a delay in delivery and let us know it will be the end of August which would have been a couple of months wait. I have called since it is now the end of August and was informed from the employee on the phone, whom was not pleasant and told me that we are now looking out until the end of September. I explained to the employee that we were told the end of August and he just said that those are not set in stone and their system is showing the end of September. No explanation. I really hope that it will not be a continuing delay month to month as we were hoping to get this before September. It would have been nice to get some sort of communication about what the status of our purchase was rather than me having to call once and a while. If it wasnt for the non communication from Slumberland, I would rate higher. Like I said, Robert was a great person that helped us and made the purchase smooth and we were glad that he helped us. It is just the back and forth with how long our couch will take to come that makes Slumberland look bad.
I purchased an adjustable bed. Dr. Fox was my sales rep. I felt very comfortable with him. He took the time to show me what they had to offer on my price range and was very patient and informative. I haven’t gotten the bed yet, but can’t wait too!
My sales man, no no, sales Gentlemen. Delandre Fox was so helpful and knowledgeable about the product. We were so happy with your purchase and experience at Slumberland. Recommend him for sure 👌👏👍
Service was great. Came in to look at something we had seen online. Bob immediately showed us that item and several others. Once we made a decision the order was placed quickly. Will shop there again.
Dr. Fox, fabulous knowledge of products. Great salesperson, polite and good listener to my needs. Can not wait for my mattress!! Thank you, thank you, thank you!!
In the past 6 months I’ve been to MANY furniture stores, most of which had the same couch I kept going back to. Because of Joe’s expertise and HONEST, no misleading help, I finally purchased a couch through Slumberland. I know that the couch could take a long time to come in but they are being honest and communicating. Great service. I highly recommend.
We worked with Fox. He was incredible very friendly Great customer service, gave us our space when needed. He’s awesome would recommend working with him to anyone!
Our salesman, Joseph Andres, has helped us before. He was very helpful and listened to our needs and concerns. We felt he left us to look around after hearing what we needed and was available for detailed discussion of certain furniture when we were ready. He went above and beyond to move a couple of pieces together for us to get a better udea how they would look together and look for fabric choices. We found good matches and he successfully drew up our special order. Great job!
Were very helpful, and not pushy! Showed us a different setup that we didn’t consider and ended up loving it. Great experience!
Was helped very nicely: price points, styles, brainstorming, and then given lots of space to wander and think. Great prices, good variety of styles (I was replacing a sectional) and the option to have old furniture hauled off when delivery of new (for a price, which is unfortunately not optional...so that cost eats into savings on sale sofa). I did decide and am relieved and glad. One stop shop. Nice Mother’s Day present to myself!!
Fox was polite and helpful. He made finding furniture easy and answered any questions we had.
The best service I wouldnt shop anywhere else!
Fox was wonderful to work with, very helpful and efficient. Service with a smile at its best!
Slumberland is my go to for furniture. Fox is a wonderful salesman and I’ve purchased my last two.items from him. I’m always happy with the quality and they back their products up. I am excited for my latest purchase to arrive.
Very helpful sales people! Needed a bed frame with specific features and we found it! And a mattress to go with it too.
Knowledge staff. No pressure. Longer wait than expected for furniture.
Pleasant shopping experience. Felt no pressure during the sale. Let us have as much time trying to decide on the best items for us.
I had been to two other slumberland stores where the sales persons was not so friendly. I did find what I like but delivery was delayed.I was shopping and found there was a store less then 2 miles from me. Fox 🦊 the sales guy was amazing and the sofa will be to my home in 4 days. Thanks for easy and fast service
Eddie Kowalke was an excellent salesperson. He checked everyyhing to find me the chair and table i needed and finally found the chair in clearance . His sense of humor was priceless. He made my shoppingq carefree and seamless. Heidi Bauman
We purchased a couch and a coffee table, and were helped by Eddie. He was so incredibly helpful and patient throughout the process! Will definitely return in the future.
It was great to have a knowledgeable sales associate Joseph E.who could walk me through the process of finding just the right bed for me. I told him what my needs were he even gave me a great deal. I am so looking forward to sleeping on an amazing bed!
Robert Casey at the Minnetonka store was more then Helpful. Very Knowledgeable, My girlfriend and I went in there to have an adjustable bed leg loosened to make it shorter. He not only did this for us. But I also purchased a Freestyle Lifestyle adjustable base for a queen size bed. Thanks for being a Great and not at all pushy Salesperson. I am more likely to purchase something in a store if the salesperson is not trying to sell me something I dont really want. So Thank you Robert Casey!
Staff was very helpful and knowledgeable. Able to answer my questions. Purchase went smoothly.
Another good experience. Sales person was very helpful.
Eddie was helpful and efficient. He made the buying process very easy.
I knew exactly what I was looking for and after sitting thru sales pitches at 3 other stores, I wanted to come here. Robert greeted us and I explained what I wanted, a chair and half w/a pull out bed and a storage ottoman. He immediately took us to the area and described the differences between the brands. We asked about a couple other kinds of chairs and other items that caught our eye. During checkout my friend had lots of questions about possible other discounts. He was almost finished and the advertisement caught my eye. I explained that I forgot and pointed to the ottoman I really wanted. He took us to a few and when I changed my mind to get that ottoman, he was gracious enough to change my order. I also could not have it delivered for awhile so I had time to prepare for it, that didnt matter, they could store it there for me as long as I needed. I have to say, not 1 of the other stores carried that type of chair and most looked at me like I was asking for something really rare. I was certain Slumberland had what I wanted, and I was correct. I got my new furniture and was treated with respect and patience. I never once felt like I was being pressured to buy something. I would highly recommend Slumberland and suggest it be your first stop. You wont be disappointed. If its the Minnetonka store ask for Robert.
Super, above and beyond customer service! I love this store. Its managed very well, theres lots to choose from and the sales staff are helpful, friendly and not pushy! Good quality furniture too!
Dr. Fox was so great to work with! Not only was he knowledgeable on the products but he made the experience fun. I’ll definitely be back to work with Dr. Fox!
My husband and I went in to buy a queen size bed mattress and box spring. The salesman Joseph was very pleasant and professional and did a good job of explaining the differences and answering all our questions. We have always had good luck with our purchases at slumberland.
Dr. Fox is a great help, knowledgeable and personable he makes the purchase process fun. Highly recommend the service and the mattress!
Eddie at Slumberland Ridgedale was extremely friendly and helpful. He was knowledgeable and no pressure. The Memorial Day Sale is Outstanding!
Ordered a lovely lift chair. Had a very nice salesman. No pressure. Only problem I have to wait 4 to 6 months for delivery. Hope I live that long. 😂
Robert made my purchase quick and easy, which was appreciated as I was somewhat pressed on time.
I was told that I would have to wait a month for my recliner. That was fine. I called because its been over a month. The customer service person I spoke with told me it would be another month. Besides the fact, he tried to out talk me telling me that furniture is taking a long time and I just really needed to deal with it. Poor customer service!!! Wont ever shop there again!!
Great experience buying furniture. Robert was helpful but also gave me space to look around and make decisions. Furniture is good quality and there was a wide variety. Purchasing was fast and easy.
Salesman was very helpful. Didn’t feel pressured to buy
Slumberland was our third furniture store we visited that day. My husband and I were determined to find a mattress. One we could actually sleep together in. Our Criteria was to wake up together without hip or back pain. Mr Casey @ Slumberland in Minnetonka, Mn was able to offer me a Tempur-Pedic bed. This brand of bed had discounted about $325 worth of extras like sheets, pillows and Mattress-cover as a bonus for purchase. Mr Casey was up for the challenge of working with our challenges as a couple, and did a great job making us happy about this purchase.
Great service, great prices. Just a super experience by any measure.
Delandre Fox was an excellent sales rep and we were able to order furniture at a very reasonable price! My husband and I had a great experience.
Joe was an outstanding sales associate!! I’m love the chair I chose, but sure wish I could get it sooner!!
I have had the pleasure of working with Joseph at Slumberland. He is a true professional. The delivery dates for my new sofa occur amidst a move. He has been helpful to communicate each step. I am very grateful to have a personal contact to answer all my questions.
The store manager Joe Lager was an exceptional help when my daughter was seeking a new living room look. My experience with him at that time is why I returned to Mtka when I needed a recliner to assist with my neck problems. Joe was knowledgeable andhe assisted in finding the style I could get within the month instead of waiting several months. Thank you Joe my Doctor and my neck will be very happy when the new recliner is in my home.
VERY friendly and easy going salesperson D. FOX. We already knew what we wanted from online shopping but he pointed it out on the floor. Very nice store. Some computer issues where system froze and we had to restart but still a pleasant experience.
Both of the sales people I worked with were exceptional! They told me about options on the furniture I chose as well as the expected delivery time and process.Joe has a great team of folks working at the Minnetonka store!
The customer service was terrific. I needed to furnish an apartment for my parents. I had a number of choices with many price points. The sales terms and return policy was so easy to work around.Thank you Jesse for making this chore a pleasant experience!!!
Very friendly staff, Joe Lager was very helpfulHe was able to answer all of our questions
Wonderful no pressure sales. Comfortable appointment meant safe during the pandemic. Joseph helped me order the chair without having to do any paperwork other than paying the deposit. Hassle free. Would recommend.
Great experience buying a bed and dresser for my mom. The sales associate, Delandre Fox, was helpful and fun to work with. Highly recommend!
Great service! Got what I want.
Bob did a great job. He was very aware of available inventory and was able to find me what I was looking for. Prices were very reasonable and delivery will be within 10 days. Other competitors could not commit to delivery within a month and did not have good inventory on hand. I’ve been a Slumberland customer for years and these are some of the reasons why!
Excellent service by Deondre Fox, The Mattress Doctor!!! Very helpful and attentive!!!
Friendly service and have enjoyed slumberland products in the past and will return in future. Thank you to Fox for the help.
Great sales person, Joe Lager. Very knowledgeable about products, gave us space so we could browse, and we got a great price on our purchase.
We couldnt have asked for a better representitive of Slumberland when we were helped by Fox. He was very informative about all the mattresses that we looked at without pressuring us to buy before we were ready. Slumberland has the best price in the area on the Temper Pedic mattresses.
Joseph was awesome in helping me navigate through my shopping experience. I bought the comfiest couch & can’t wait to get it set up!
Fox, was our salesperson and he was wonderful. Greeting us and ensure us when ready come find him. It gave my daughter and I to look around and converse about the pieces of furniture. He came by later if we have any question which we did he demonstrate the mattresses and all pieces. He was courteous and friendly. We came out with (12) great furniture pieces for my daughters new home and my youngest also. I will definitely come back for his amazing customer service.Thanks,
Prompt, courteous and knowledgeable sales staff. Pricing was within our anticipated range.
Very good experience with the salesman, the mattress options and displays, and our sales person Joe.
Joseph has been every helpful. He’s the guy if you have furniture questions.
Eric and I had a wonderful experience at Slumberland! Mr. Fox was highly skilled and knowledgeable. He helped us find exactly what we were looking for, along with expertise advice! With that being said, he made us feel like family😉
Great customer service and quality products. Joe answered all of our questions and helped us in more ways than we anticipated. We were all over the board looking at living room and bedroom furniture and he was very patient with us. They don’t try to up-sell which we appreciate.
Joseph from the Minnetonka store was very accommodating and helpful with my elderly mother in choosing a soft, yet firm mattress with an adjustable frame. She is looking forward to a new chapter of sleep-filled nights thanks to Slumberland and the great staff!
Nice clean store, attractive groupings. Salesman was helpful, not high pressure (Joseph). We found 2 chairs we liked and bought them.
Fox is awesome to work with. If you buy a couch, be ready to wait 6 months.
Joseph was very helpful. What a great employee!!
Fox was a wonderful salesman. Witty and very knowledgeable. I would recommend my friends and family to see him at the Minnetonka location.
Had a great experience with Fox as our sales rep. Would recommend and will be return customers!
Joseph was helpful from the moment we walked in the store. But he did give us space to browse and discuss privately before he asked us sales questions or help. The couch and lazy boy we found were perfect! Delivery time was a little backed up but we are very happy with the options and the service from Joseph
Working with Fox at Slumberland in Minnetonka was such a great experience! Fox helped us pick out the perfect couch for us and worked with us on getting a great deal. Fox’s positive, fun attitude combined with his superb customer experience is the reason we will come back for future furniture needs!
We had a great shopping experience at the Minnetonka store. Our salesman bob was excellent, he made the experience chill and easy jus that we need. I would definitely recommend stopping on if your in the market for some furniture.
Great salesman at Minnetonka store.Pleasant and thorough.
Very helpful and knowledgeable staff!
My experience with Slumberland was one of no hassle from beginning to end. Bob was pleasant as it took me a long time to choose furniture to furnish almost an entire apartment and he went out of his way to make sure I had what I needed when I needed it. The deliveries were punctual and the movers were pleasant. They set up the things that needed to be assembled and took wrappings, etc away with them. At a stressful time for me Slumberland made my experience easy. Thanks Slumberland and everyone who took part in any way to leave me a satisfied customer.
Salesman was very knowledgeable and helpful.Will purchase from Slumberland again
Excellent service.
Fox helped me and my fiance to help us find a new couch. Best customer service we have ever gotten! I would recommend this location to everyone! Clean clean clean! We loved our experience, thanks so much again Fox, you were so helpful and amazing!
No pressure sales. Felt like we got a good value for what we paid. Helped doing research on what youre looking for ahead of time. Will have to see how things end up but I felt like the sales person was honest and upfront with what they offered.
Bob was very knowledgeable and friendly. I knew the mattress I wanted when I went in but wanted to look at all my options. He gave me time alone to try different options and never tried to sell me any upgrades.
Good selection, very nice sales people. Not pushy and he knew what he was talking about.
I like what I experienced at the store. When I picked it up what I received was not what was displayed at the store. Store had a firm, what was sent was a medium.Manager could not confirm the sku number on the floor model and if it matched what I got so that was disappointing.Two stars because they are picking it up free of charge with no restocking fee but now I have no bed. Wasted hours of my Saturday.
Bob was super friendly and made finding the right couch easy. Down to earth, friendly sales.
Found the quality item we were looking for at a good price. We enjoyed someone greeting us and then letting us look around without being constantly followed around the store. Thank you.
Highly recommend shopping here for mattresses! I have always bought my mattresses here since we moved here in 2001. My salesman, Fox (his last name!), was absolutely wonderful. Very knowledgeable, friendly, helpful. He is a great asset to this company!!
Joe Lager made my mattress shopping super easy! He asked me questions and gave his recommendations. Joe handled my mattress purchase and all the arrangements from start to finish.I look forward to a better nights sleep!Thanks Joe & Slumberand!
Had a wonderful experience at Minnetonka Ridgedale Slumberland! Found the chair I had reviewed online plus a floor lamp that I had checked out online and bought both! The personnel there were very accommodating and I was able to get all my questions answered! The purchase was easy and rewarding because I got great prices on everything😎!
Bob worked hard to meet my needs. Friendly and resourceful!
Bob was friendly and informative. Rather than pressure and sell us something we didn’t want we strolled through the store and tried out all the possibilities. After we made our decision he walked us through what to expect with delivery etc. If all goes as planned it will have been a decent experience.
I had a great experience. Kevin was excellent to deal with and patient...took me 3 visits to decide! No high pressure. Just great service.
I was looking for a new recliner. I had shopped a couple other stores. My shopping experience at Slumberland was by far the best! Similar quality product, laid back, relaxed service, and a great price! Delivery to my door is free! Excellent experience!
I received good customer service from salesman Robert Casey. He was knowledgable, personable and helpful with explaining the differences in each mattress. I eventually chose the mattress that made sense based on some of the physical ailments that I had. Glad I did so and would certainly recommend Slumberland furniture to others.
Great experience! Informative and easy to deal with!
Bob was awesome - right away he asked what I was looking for, helped narrow down my options, and was patient while I decided. The service was friendly and efficient. I’m very excited for my new sofa chaise!
Fox was immediately attentive. He asked questions regarding our needs and educated us on differences between beds. He gave us plenty of time to just lie in the beds to check them out. He said you need some time to just lie there. He was more informative than sale driven. I would definitely recommend talking with Fox at this Slumberland.
Our salesman helped us locate what we were looking for, then left alone to look, tryout and decide what was the best lift chair for Mom.He came back when we had questions, answered them and left so we could discuss our purchase.When we made our decision, he was there to help us with the paperwork, and how to proceed.Joe made extra copies of the receipt so both families could have copies.We were very happy with our purchase and service.
Called, bought a box spring over the phone, picked it up and took it home all within an hour
Very nice friendly people the customer service was awesome I would recommend people to go there made me feel very comfortable,really love what I purchase can’t wait to get it.
Something has happened to Slumberlands service !! We ordered recliners Mid June 2020 and till date (September) neither have received them, Nor we get an update from sales or delivery teams to understand status .When I follow up on email - No response, when following up on phone - I get a response that it would be delivered next week. As the week passes you do all follow ups again and response on phone is may be in a few weeks.No one seems to care anymore for customer service !!
I would 100% recommend asking to work with Fox when shopping here. I know salesmen feed you a few lines of bs because they’re salesmen and they just want to make a sale. But we walked away from our first couch purchase feeling good. Fox was AMAZING. He is soft spoken and very personable and made this super easy for us. We will be back looking for Fox for our next furniture purchase, without a doubt