First, I rarely leave negative reviews. I try to be understanding and as long as a company does a decent job or appears to be trying to do the right thing. With that said, I feel that people need to be cautious when working with Mineola signs. We used them in the spring to put vinyl lettering on the front door. That went very well. We had no problems and it was done quickly. Seeing how well they did that job, I inquired about getting an awning done as well. This project has not gone well at all.We were given a quote from Tom that supposedly included “installation, all permit fees, architect, etc.” I asked Tom if they handle securing the permit. Tom said, “Yes, I have a 40 plus year relationship with the township. Will take care of all concerns.” We agreed and sent in a deposit. First, nobody sent the paperwork to us for our signatures. After a month went by, I asked for an update. They claimed to be waiting for us to return the signed paperwork to them. They never sent paperwork to us. Eventually, someone came and dropped it off.We signed it and got it notarized. I went to drop it off at Mineola signs – at the address that is on Tom’s email signature. Only to find an empty building and some guy telling me they went out of business. Apparently, they moved, but Tom hadn’t updated his signature.They picked up the permit paperwork and more time elapsed. I checked on it once in early July and was told that there was a 4-6 week backup for permits at the town. In mid August, I received a package that has all the paperwork for the permit as well as a check dated August 9th from Mineola signs made out to the town. Supposedly, the town only does permits online now so everything was returned to us, but I was under the impression that the permit was submitted back in early July (not August as the check would indicate).At the same time I get a revised invoice from Mineola Signs that is about $1000 more than what I was quoted with 2 extra fees added in. I’ve asked for our deposit to be returned. She said they would but that they were taking out the fees they paid to the architect already.So I am writing this as a warning to everyone. If you need a simple job done like vinyl lettering –they can do that. If you need something more complicated that requires a permit and a deposit – you may want to try another company. Tom does not appear to have much of a relationship with the town and I feel like I’ve been misled the throughout this whole process.There are complaints on the Better Business Bureau that I wish I had seen before starting this process. Make sure to read those as well so you know what you’re getting into.*UPDATE* Sept 2021 - I added a star because they refunded my full deposit rather than taking the architecture fees out as they said they would do.

I am very happy that I hired Tom from Mineola Signs. The work that was done was excellent I get compliments all the time.

BEWARE!I deposited $14,000.00 to a digital sign last year, February 2019. Although it took a while to obtain a variance for the permit, it was approved in February. When I contacted Tom about the sign, he informed me that the company is going OUT OF BUSINESS; they are filing for bankruptcy. But there are still open and trying to do business, as usual, to get more money from customers.

I called Tom from Mineola signs to give me an estimate for the sign for my new salon on LI. He managed to insult me in first few sentences by saying that he will not discuss any ideas with me so I would not go and do it cheaper in the place like Flushing... He apologized after I told him that I am a professional successful business owner and that’s not the way to talk to a new customer. We sat up the time for him to come to do the estimate. He never showed up. I ordered beautiful sign later from his competition who were quick and professional.

KC Sign is Excellent. Our requirements are very specific and they were followed to a T.Robin is knowledgeable and very thorough. The tech working completed the service on time and did well.I will always use them in the Kansas area!POWERHOUSE RETAIL SERVICES

Tom Shea (owner) and Adam (designer and installer) really took care of us! We wanted a sign for our new baby Jack. The care, communication and product was top-notch! They have excellent attention for detail and took all our worries away. You cant go wrong with Mineola Signs! Highly recommend!

Im really happy with work provide by mineola signs and awning. Tom is a great guy and gave me best deal. Thanks again. Quality 10+

Great experience with Mineola Signs & Awnings Tom & Arthuro PROFESSIONAL Quality AAA+ High Recommend

I reached out to Mineola Signs for pricing on a sign for a Parks and Req project here in NYC. I received the quotation with more than enough time to review. We have not put in our proposal yet but Tom in the sales dept. was much help. Their pricing are in the range but could be a slight bit more competitive. I believe its do to the fact that they are usually listed in the specifications as the prime fabricator for these type of signs.

This company has been in the neighborhood a lot longer than I have, and Ive been here 30 years. They have made many spectacular signs for me over the years (graduation, birthday, and congrats banners to numbers and signage on the front of my house) and have performed many services for me as well. They removed a 25 x 25 foot wooden pergola and a crank-out awning after a tree came crashing down on top of it during Hurricane Sandy. The Sunbrella awnings they put up in its place was beautiful, and they repaired the storm damaged fences and awning brackets as well, saving me the aggravation of having to call in another contractor. The logo design and car wrap for my new business, SMART Organizing by Geri Kelly Shea, will be completed soon, as well as the matching set of magnetics for my car. Whether its signs and awnings to advertise your company or awnings to keep you cool in your backyard this summer, Mineola Signs and Awnings is the company to call to do it all.

Tom Gave me a great price and Arthur was a pleasure to work with, he was very patient and accommodating! Oh,and the signs are perfect.

My experience with Mineola Signs & Awnings is always positive and productive. They are a pleasure to work, excellent workmanship and quality materials.

Yes verified customer .They did a great job they came when promised and finished in a timely manner . They were very courteous and would recommend them again.

Very professional and their work is very nice and clean, we will definitely use them again.

Tom and his guys are quick, fair and very reasonable. I would never call anyone else for my sign and awning needs.

Horrible company. They may make banners and get that right but NEVER trust them with anything beyond that. Tom is a liar.