I have lived by this FAMILY DOLLAR for about 3 years now and theyre always out of household items management calls for supplies they never seem to make it to the store. I wanted to live in my old neighborhood I lived over here back in 2003 and the way that the neighborhood is now its totally different. But it stills feel like home over here. The building that I live in has seniors with limited income and no transportation so that could use a place that they can walk to and replace the inventory in their homes. PLEASE HELP REPLENISH OUR NEIGHBORHOOD LIKE WE HAVE HELPED REPLENISH OTHERS

HORRIBLE !!!! STORE IS NEVER OPEN ... THEY ARE NEVER STOCKED !!! ONLY CONVENIENT STORE AROUND MY HOUSE & ITS NEVER PREPARED ... I ACTUALLY SIGNED TO KEEP THIS STORE OPEN AND NOW I REGRET IT . WHO EVER THE WOMAN IS RUNNING THE STORE . NEEDS TO BE FIRED AND REPLACED BY SOMEONE MORE RESPONSIBLE !

This location literally has NO SHOPPING CARTS! Not even one! Whatever your shopping for you have to hold it in your hands, I found a display table that I put my items on as I went back and forth down the aisle. Employees are fairly nice, some bare shelves. This store definitely need to step it up and DO BETTER! On the plus side they do have a few items that I could not even find at Pick N Save. I hope they improve.

I haven’t shopped there in almost two years. Every time I go there, the staff spends more time horse playing than they are assisting customers. The last time I shopped there was in spring of 2020, I had to use exact change or my card. Every time I pass by there, there is always a police car parked in front of the store. So, I finally retired from shopping there, and I go to other stores!

Very ghetto don’t have anything in it and always looks nasty

Its always dirty in there! Im a regular customer unfortunately, and some of the employees are always outside hanging out or in there cars smoking whatever or on their phones. Its really unprofessional there!!

Horrible customer service store was a mess employees was a mess parking lot a mess just terribleFollow meTWITTER: @MACAPINIONIG: MAC_APINION

Even though the neighborhood is not that great. I always get great customers service and the store manager Kiara always is a great help to me

It has been stocked really good since the pandemic and the cashiers still have good service through all the craziness thats been happening in the world. 5 stars from a regular customer. Thumbs up

I can find what Im looking for and the prices.are decent.

She told me next time I come make sure I have exact Change? This business is ran poorly I don’t even know why they are still open!

Never been to a family dollar where they never doing cash back

The wait time was long. They need to hire a couple more cashiers.

Poorly stocked the shelves on some products are bear. Long lines most of the time,floors are filthy. Associates are friendly.

Best place with such an OUTSTANDIN crew

Worst place ever. An hour before close time they refuse to allow me in to buy anything because the lazy cashier didnt want to do any recounts.Ghetto. And the same black woman cashier working the night before sat there unprofessional and making fun of the Caucasians in the store saying they didnt belong there, and not welcome. Is that any way to treat paying customers. I happen to live rather close and I belong anywhere I choose to spend my money.The only only good thing is the male employees there always act polite and ask if I need help finding anything. But the girls ( too immature to call women) are so rude to anyone other then their race.They deny sales, and mock their customers. I will not be spending my money their anymore and its well known how poorly the store is being run by these workers. I feel bad for the guys working there that have to do all the work because these girls cant dont do their job. The men deserve a raise and the girls should be fired.

The store is disorganized and messy. Boxes and things spread every where.

I went during the morning when they were opening. The employees were super nice and everyone was helpful. This family dollar seemed bigger then most. I dont know how the second shift employees are but I will most likely only go in the morning.

This place is one of the worst places to shop in!! The employees are very rude and ignorant! I have never shopped in a place that is so nasty, rude and etc...PS. Please take your time and money someone else other than this place!

I was very disappointed this evening as the store advertises that it is open until 8pm. I arrived at 7:57pm to pick up dog food as I had none left in the house and just got off of work. The employees communicated through the front door by yelling through the glass telling me they were closed and refused to let me in. This was extremely off putting as I depend greatly on this business for my convenient and speedy needs. They told me to go to another location as it was a bad neighborhood. I told them I live around the corner and do not have a car and that if its too bad of a neighborhood to open the door, why would they suggest I WALK to another location? I will be calling corporate as well as speaking to the store manager tomorrow as I am extremely disappointed and upset with how they handled this matter. I have been a loyal customer since early 2015 and will now be switching over to the local Kilbourn market as often as I can. I have never been treated with such disrespect. They also said the registers were down when they were not in fact down. I heard them use that excuse when another customer asked to come inside and I just checked out. So very very disappointed.

Employees where very friendly. They need to have a couple more cashiers working. There was only one cashiers waiting on all the customers.The shelves where not stock up.

This place in my opinion should be permanently shut down. They dont have anything in the store, the store was very messy, the young lady was very rude and unprofessional. If you shop at Family Dollar, please use a different location... 0 STARS👎

My experience was frightening, it was over ten people in line and 3 cash registers available 5 employees that have been seem doing that job before! So since she (SHARITA) HER WAS SETTING UP DRAWER ASK HER WAS SHE OPEN, GOT UGLY, SAID SHE WAS OFF CLOCK,WHAT DO I LOOK LIKE TOO U)THAT WAS HER WORDS, I TOLD HER WE ALL STANDING IN LINE AND U NOW SAY U OFF THE CLOCK AND TOOK MY ITEMS AND TOLD ME TO GET OUT THE STORE AND I WAS AND ANTHER CASHIER LINE SHE TOOK MY ITEMS AND TOLD ME TO GET OUT OR SHE WILL THROW ME OUT AND CAME FROM BEHIND THE COUNTER IN MY FACE AND THIS GUY GRABBED HER,SHES BLACK BUT 250LBS AND BALD AND DRESSED LIKE BODYGUARD WITH HER NOBLE SHOWING.I WAS SCARE INTIMIDATED AND START TO CALL BACKUP, BUT I WILL CONSULT LAWYER WEDNESDAY AM. IM BETTER THAN THAT AND I HOPE U R CAMERAS WAS PN.SHE DID THIS TO CUSTOMER LAST WEEKI PROMISE TO NEVER ENTER YOUR STORE AGAINBUT THIS ONE 125LBS LITTLE SICK WOMAN SHE NEVER INTIMATE AGAIN

The worst, most ghetto Ive ever been in. Poor service, empty shelves, product scattered all over the floor. 3 out of 4 Sundays recently they closed for 20 mins so someone could take a break. Horrible, horrible store.

They never have bags you have to carry items in grocery bags and the workers are rude as hell.

Great customer service

Only one cashier I aployed him for being patient and very nice and respectful.

This establishment could be better.... They should clean up and remove empty boxes from the floor. And they are always out of one thing or another.

Lovely

Its ALWAYS dirty boxes always across the floor the system always going down or cant accept cards lines stay long and the other workers or manager will just walk around without helping to check out and the person checking out is always slow no matter who it is....its like its a requirement for the people who work there to keep the store dirty to be slow and rude

Its a good store. But a lot of times they run out of things real fast

It was OK @ first, but I see how the employee greet some of there customers. Curding,loud, bad crammer, customers come 2nd or 3rd .. Help is not really there when needed or ask for it... I would fire the entire store, get a new crew, more whites & Hispanics ... @ least store would be more organized an cleaner .. My opinion

The where fast in checking people out and polite.

It should not even receive one star the parking lot was filthy it looked like the ghetto on the outside the manager allowed Beggers to bother patrons outside the store and inside while there were more than a couple people working there was only one cashier with more than 12 people in line now this is being recorded by corporate nothing is being done and the manager also allowed the cashier to play rap music with the explicit version there were curse words in the songs while small children and senior citizens were present its terrible I only went there because I forgot something at Walmart but I will not go again its a shame that we allow this Corporation to keep coming into our neighborhoods because they think that black and brown people are only the dollar store types but whats even worse is that we act that way by managing the businesses the way we do

This place is huge. The biggest Family $ around my area. The only thing I didnt like was that someone was constantly following us around. Made me and granddaughter feel very uncomfortable.

Smiling faces of staff makes for a pleasant shopping experience.

Store should be more cleaner the employees dont work together .Ive been standing in line for amost 15min cause there was only 1 line open but looking at 1 employee on the phone aurgering with someone in stead of helping get the line down.that dont look good at all.the prices are higher in the stocking is ridiculous stuff is every where. But on the selfes.NEEDS LOTS OF IMPROVEMENT.

Love all mu family doar stores for there lower prices on certain household items

Got a nice umbrella and some clippers to trim my beard.. 😁

I like the new different items that they are bring in and the new clerks are more friendly.

I walked into this store, halfway in I was confronted by the security guard he was joined by the manager shortly after. The officer stated I had to leave my bag at the counter. I hesitated because i had a $2000.00 Mac book pro inside as well as a ipad pro, Beats Solo3 and a Samsung Note 5 and 7 (all used for work). i told the officer that I would comply before I could question the safety of my equipment the manager started yelling and told the officer you deal with him cause I cant. I told the officer I would comply but the attitude and Unprofessionalism of the manager was unacceptable. i took my bag to the front and left it. later about 5 min later i returned to the checkout with my items. while in line i noticed the manager open a second check out and called others over to her line skipping me. when i stated that to another customer in the store the manager once again started yelling at me and threaten to refuse service to me if i did not stop talking. The security guard then came over to me and stood about 6 inches from me during the remaining time i was in the checkout. I will submit a formal complaint with the corp office ASAP. side note. I enjoy family dollar because of the prices. In my neck of the woods we dont have family dollar stores which I do not understand and the stores we do have do not require me to leave my bag at the front counter. heres the thing while at this store I observed several women with large purses/handbags, none of them were required to leave them at the front counter.

Never open on time

They ok!!! Service is slow here alot!! I suggest they hire more ppl .

Had everything I needed, good for quick shopping.

Love your prices lower than dollar general

Not the cleanest but pretty good service

Hoodrich but the staff were polite!

While the employees are friendly and the store isnt dirty, the lines are always long and there is rarely a second cashier.It seems to me as though the mostly white management doesnt care to provide good service or work environment to the mostly black customers and employees.Ive personally asked two (white) managers, that were sitting in the open office talking and laughing, to help the 15+ customers that were in line with a single cashier.What does this say about your business?

Cashier needs to be more professional when attending to customers

I stop here for emergency items ONLY! I had to choose a star JUST to send this but this location dont even earn that!

The sales girl was very rude. I asked her why she has an attitude she said because I have an attitude if you got a problem with it call corporate

Item in the wrong area.

Worst store ever ghetto and unprofessional its always only one line open and lines are always super long. The cashier was a black girl talking on her cellphone while ringing me up and never did she get off her cellphone to greet me she was very rude I wouldnt go here if I was you

It is close and nearby. And the items are reasonable price and friendly.

Ok store..gotta know what 2 buy though, some of the prices are a little high

Its alway quick and friendly service

The staff members are friendly and helpful, but when there are a lot of people here the lines are terribly long and slow.🙄

My neighborhood store.

Its clean good employees

I have been waiting outside for about 20 minutes and it said it is open at 8 but there not

My experience was it was fast and efficient

Always long lines...False advertisement everywhere. I hate going to Family dollar on any given day.

Not very good,lines be to long and you only have one checker. Aisles have too much clutter.

Ok to high priced crowded shelf not stock right

It is one of the good family dollar

Its getto dirty you have only one cashier and a long line another employee or manager on her cell phone talking instead of opening another register she said i wish i could help you but cant

Need better customer service

Its okay to need to keep a cleaner store poor customer service not enough registers open to check out

They had what I looking for but No one around 2 help me

This location is very disorganized and the shelves are never stopped everything is still in boxes in the middle of the Isles in the staff is not educated about the products

Prices had seen little bit higher then at other stores a Family Dollars

The customer service is ok the food department is dirty

I bought some gift cards there. Tried to load them and its locked. This really pissed me off. Worst customer service so far

The store is always a mess and they never have enough staff.

Need to clean up the store, over all ok

The store was messy and couldve been better

Not kept well merchandise placed all over the store

Only one line open and slow!

Good place to shop

Good customer experience

Kind of a dump - bad neighborhood but the staff is very friendly so thats why I gave it 2 stars.

The lines are long during times,when you would least expect,but the service is OK and the prices are alright if you grab and go!

Waiting too long not enough cashiers

Not my favorite!

Dirty and not stocked properly

Always picked through. Never have shelves fully stocked. Not so professional staff.

Getting aggressive

Friendly

Nice people

Great Service

Understaffed store not organized not a good area to shop poor management dont buy radios speakers headphones people return electronic devices all the time they put them back on the shelf without checking them

Filthy and under staffed!!!

Cashier was very rude

Reasonable prices

Great store

Dirty and Disorganized

Fast

Easyer to get to

Entertainment in every aisle

Ok