I am very impressed with their in-house inventory I was there on off hours and it was still pretty busy but the staff had time to help me and was very careful to meet my needs. I could not be happier with my overall experience there and will certainly be back for any of my other lighting needs as they come up.
Staff was very helpful, beautiful displays and a variety of lighting to choose from.
The customer service was excellent! I would definitely recommend Lighting Specialists!
The showroom here is amazing. There are a few different stores at this location, so if you’re looking for lights, flooring, or cabinets you won’t be disappointed!
I had a really terrible experience here. I picked out a pendant light fixture and three mini pendents at Lightening Specialists and had them order it in for me, paying for it in full at the time of order. I really loved it and was excited to put it in my newly redone kitchen area. It was to arrive in 2 weeks. About 3 days before the 2-week time I called to asked if everything was in line for the delivery time and was assured it was. After 3 weeks it had not yet arrived. After a couple of phone calls over a couple of days I was told several different things and then finally that they had discovered then that the mini pendants were discontinued items. When I looked at my receipt which included a picture of my light fixtures I saw that on it that it said at the time we ordered they were discontinued. Apparently the sales person overlooked that piece if information. I was and am so disappointed and after well over 3 weeks I have to start over. The way the staff responded to their large mistake, ordering something listed as discontinued, left me really angry. There was no apology. None: What would you like to do? I thought of ordering a different item which she said would be rushed and would arrive in 7-8 days, which she actually agreed with me didnt really seem like a rush. I didnt feel I could chance another failed order and asked for my money to be recredited to my credit card. A second pretty big mistake is that the salesperson misspelled my name pretty grotesquely, getting just 5 of the 11 letters in my full name correctly. Its the lack of any apology that is the most hurtful. It just seemed condescending, like I didnt matter.
I went to at last a dozen and places physically and online looking for lighting and fans before finding This place. Happy day! They have an excellent variety of items to actually see, can get anything you want, and most importantly, they can help you figure out what would look best in your home! I loved working with Pam who was especially acquainted with the inventory and how to meet my requests! I give them my highest recommendation for service and selection. Thank you Lighting Specialist!!!
We have been so happy with the service and lights we got at Lighting Specialists. Every time we go to the store people are very friendly and helpful. We were able to find the perfect pendant lights for our kitchen remodel, and the prices are great. Will definitely go back to them.
One of your driver almost sent me on a ditch alongpark city. License plate V35 1UY saw him using his phone.
Greg is fantastic to work with! He knows everything there is to know about lighting and can take what is in my head and make it a reality. I couldn’t recommend him enough.
Great variety and friendly and helpful staff.
If you are looking for great ideas, products and service then I recommend Lighting Specialists! In particular, Brad Johnson, was extremely helpful and knowledgeable. Check them out! You wont be disappointed.
We have used Lighting Specialists for several years and have always had a good experience. They are helpful, friendly and knowledgeable!
Great customer service. We go there for the carpet and are always pleased.
Pam was a lot of help! I love your selection and Im so glad I found your store!
Knowledgable staff made my purchase of a ceiling fan a great experience.
The sales person emailed me later that day with options which was greatly appreciated, it was nice to have a person and company go to that kind of effort.
Great selection. They will order exactly what you want. Very helpful staff. Restored our faith in lighting stores. Most lighting stores we have been in just have outrageous prices, but pricing here is much more reasonable. We bought two high quality ceiling fan here.
Looking for contemporary? This is the place! And Becca is a Wizard in helping pull it all together.
Saleswoman was amazing and helped us pick ceiling fans for our home. They have a wide variety of fans to choose from, budget friendly to pricey and fancy.
I have dealt with Lighting Specialists for many years. They are a fantastic business. The lighting options are many and the staff is very helpful and knowledgeable. I strongly recommend them to everyone I know!
I was looking for specific lights and they were super helpful in getting them to me as fast as possible, and the price was great!
Service was great. Lights are top quality and their prices were the best, by a lot.
I was having a helluva time finding a specialty light bracket for a pendant light, Becca was very persistent on helping me find what I needed, except for a date on Friday night!
Recently purchased a ceiling fan from these guys and had a nice experience. Staff was friendly and helpful, showroom was nicely laid out, prices were good, and their hours and location were accommodating. Would definitely do business with them again, without hesitation.
They have great stuff we picked out some lights and they said if we have any problems just bring them back. We went to pick up the bigger size and they told us there is a 40% restock fee. We like the lights and decided to use them but it wouldnt have been are first choice. Their customer service is lacking and the employees are not trained on their policies. We are building a house and we will not be using them.
I have known and used Lighting Specialists for almost 20 years. Liz, Beth, and the Johnson boys have always been quick to answer my questions and provide quality service and pricing. I highly recommend them.
Went in today 30 minutes before closing. Walked by desk and looked around the store and then walked by desk as I was leaving. Not even a hello or may I help you with anything. Didn’t really get a good vibe. Felt very unwelcome and left.
Beth was amazing to work with. She definitely knows her industry and have a great eye for details. I highly recommend this company.
This place is amazing and Beth Bellomy is simply the best. With her knowledge of lighting products, and experience as an interior designer, she can help you with all of your lighting needs. I strongly recommend this company and working with Beth personally.
Friendly. Professional. Ethical.Lighting Specialists treats you not as a customer, but as one of the family. This company prides itself on its ethical way of doing business and truly goes above and beyond with their customer service. Lighting Specialist has been my #1 place for lighting for several years and they keep me coming back with their updated, modern selections and knowledgeable staff and reasonable prices. Each member of the staff comes with years of experience and knowledge and can assist with any room of your house. I highly reccomend this company. Stay out of the big box stores and go straight to the best source for your next fixture.
I have been a longtime customer at Lighting Specialists, located in Orem, Utah. Greg takes care of us so we keep coming back.
Fantastic company! Great people who give great service. I would recommend them to you, whether you are a homeowner looking for a fixture or fan or you are a contractor needing lights for a home or remodel.
We had a great experience with Lighting Specialists. We are building a new home, and Lighting Specialists helped us with the lighting fixtures for our new home. We worked directly with Brad, and he was very knowledgeable, helpful and patient. I would highly recommend Lighting Specialists.
Really great place with people who care about lighting and their customers. It’s a pleasure working with this company!
Always has a wide variety of lights. They are helpful. Special orders are filled quickly.
Very creative interesting lights at fantastic prices with great service
Ive purchased several different fixtures here over the years. If they dont have what you want in stock they will order it for you
Lighting Specialists has been a pleasure to work with. Their staff is incredibly nice and respectable, and can assist you with any of your lighting needs.
Great and knowledgeable people that can help you with your lighting needs.Ask for Beth, she was great to work with and has good customer knowledge.
Liz was so helpful getting me the info I needed and no pressure tonuy
Beth has great ideas on lighting design and her product selection is impressive.
Didnt have what I need.
TOP NOTCH. Beth knows her stuff and understands budgets, not pushy just helpful.
Derek was really helpful in explaining all the different terms and options for lighting.
Really cool selection and staff
Beth will do a great job for you
Beth set me up with new lights for my office. Not only does it look great - the LED lights have reduced my electric bill by half
Wow dont ever call this place the service is atrocious
Good looking showroom!
Friendly, needed more upcale show cases.
Quick and easy