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GameStop
151 Walton Way, Midlothian, TX 76065, United States
Appearance
GameStop
Comments
Ca
Review β„–1

Fun place. Workers are nice. Always clean. Yes, they say to wear a mask 😷. Please wear them. The games go on sale so check as much as you can

Ry
Review β„–2

Had exactly what I needed and said I could return if it didnt work for my switch

Ba
Review β„–3

The customer service is very nice, but they NEVER have ANYTHING in stock. Any game that is somewhat popular will continually be out of stock at this location. I wish I could enjoy coming to this location, as it is in town and the staff are very kind. But, at this point, I’m better off going to Cedar Hill.

Sa
Review β„–4

Very helpful and they take klarna

Tr
Review β„–5

I visited to try and sell some older Xbox 360 games. Out of the 20 games that I had brought, all of which were in good condition, they would only accept one due to the company trade policy. Also, you must be over 18 to request cash for the games. I am 16, and all they did was give me a Gamestop gift card with a balance of $1.19 due to the acceptance of just one game. Dont waste your time returning older games here

Er
Review β„–6

I was at another Gamestop did not have a specific color switch control but did tell who did asked me if I wanted her to call the Gamestop to hold it for me if I was going to go today? I said yes. When I got to Midlothian Gamestop they were supposed to have the specific color control on hold with my name. When I got there after a 40min drive one of the guys tried to sell me a different color! I brought it his attention about the specific color and he said his co-worker sold it on an online order.! Gamestop, get your system right!!

A
Review β„–7

Every time I visit this GameStop in Midlothian. I have the most pleasant experience. They are always polite and very informative. Also they make sure your not missing any deals that benefit you. I dont know about you but, I like places that make sure your getting your moneys worth. Such awesome service!!

Cr
Review β„–8

We love this location. They are always very friendly and helpful. I do not know much about gaming, so I tend to need more help than most. They have helped me pick many age appropriate games for my son that he really enjoys. They have great prices too! Xavier and Krysta helped me today and were extremely patient and helpful.

Al
Review β„–9

Much much better then the Cedar Hill location. Always make me feel welcome every single time I have gone. I definitely reccomend driving here instead of the unfriendly Cedar Hill location. All employees I have the opportunity to speak with has been absolutely welcoming and knowledgeable.

Wi
Review β„–10

Great guys always friendly and helpful

Fr
Review β„–11

Alex and Xavier and the rest of the staff at this location go out of their way to make visits fun. Always enjoy stopping in and them telling us whats new

La
Review β„–12

I spend way too much money here but its absolutely one of my favorite places to be

Jo
Review β„–13

Its a game stop. But they always have what you need. Staff knows whats up and whats new to the T.Good employees,a few years ago I couldnt say that.

An
Review β„–14

You might hear horror stories about Gamestop.This place is not one of those.The employees are respectful, knowledgeable, and always happy to help and occasionally have a friendly chat.

Et
Review β„–15

Great quality and newest games are always in stock.

Ra
Review β„–16

Terrible experience id give no stars if that was a choiceThey gave us a cracked caseA case with no cover although I took a case with cover to the counterGave us the wrong gameThen when I attempted to return a 2.50 XBox 360 game he said I was outside the 7 day windowSo had I of lied and said it wasnt working in which you get a 30 day returnMy son could of picked out another gameMakes no senseThen to top it off the manager Alex I think is his name refused to give me his manager contact number told me I had to complete a survey to have a manager call me back

Da
Review β„–17

Employees have a great knowledge of their products and help their customers. Ive purchased nearly every game-related item I have here for years, and will continue doing so!

Ch
Review β„–18

This is my GameStop of preference. There isnt really anything to make it stand out from the others. It is just easier for me to get to. You wont get any better or worse deals at this location, but the staff is quite helpful in locating and holding games at other locations for you.

Jo
Review β„–19

Get all my kids video games from Game Stop... they always have friendly service and great customer service

El
Review β„–20

Great service they are all nice alot of stuff is in order and ive been going there since i was 10 so its a good place

Da
Review β„–21

Its I see better prices other places

Ke
Review β„–22

Very friendly staff and a lot of good sales!

Sa
Review β„–23

Friendly staff and decent prices.

ni
Review β„–24

Very helpful finding a game remote. The store was clean and well put together.

Ga
Review β„–25

We went in to buy a game. The staff is very helpful.

Ka
Review β„–26

Always very friendly and helpful staff.

Jo
Review β„–27

Very helpful, and informative. Good attitudes.

Jo
Review β„–28

Company offers to buy back IPhones but multiple times I’ve went each employee has been to lazy and makes up a different excuse to help me. Not surprised by the work ethic of people who sit around all day and play video games.

Di
Review β„–29

Good place to exchange and buy. Friendly employees

Sh
Review β„–30

Got the monster hunter game I wanted

Te
Review β„–31

Look out Store Manager Name Alex will talk to you like he doesn’t care need to have more respect for Customers.

J
Review β„–32

Always friendly, selling games to them is always kinda bad since thats just GameStop, but always helpful when asking questions.

He
Review β„–33

The guy I spoke with about trying to get a gift card for a Christmas present was very nice.

Aa
Review β„–34

Realatively good selection, manager at this store knows his games and is friendly with kids. Good recomendarions in games. I do not like all the displays in the middle.

Ta
Review β„–35

The people were very nice and tried to help as much as they could

Ch
Review β„–36

Pops! Nice people and collectibles. Oh and video games LoL

Ka
Review β„–37

I have gone to this place for 3 years its tha bestπŸ–’πŸ–’

Mo
Review β„–38

Good place to shop staff is very friendly

Al
Review β„–39

They bought my old games and Wii for a reasonable price.

Na
Review β„–40

I get lots of cool stuff here for my son

Mi
Review β„–41

Good people and always friendly.

Sh
Review β„–42

Very helpful and attentive, polite professional employees as well!

Ro
Review β„–43

Very helpful. Still expensive.

Jo
Review β„–44

Nice people, clean layout of store.

th
Review β„–45

The employees are rude

Kr
Review β„–46

The manager is awesome!

Ki
Review β„–47

Great people just not enough options

Ga
Review β„–48

Bought my child a PlayStation for christmas only to come home and hook it up for her and ot doesnt work. Nothing better than your child being disappointed on christmas. Thanks gamestop.

Je
Review β„–49

I frequently shop here. I enjoy buying without being hassled by promotions, and I always feel welcome without being pressured.

Ki
Review β„–50

Worker lied about have a game remote in stock.

th
Review β„–51

Costomer service was excellent

Da
Review β„–52

Horrible service. This store needs some better leadership.

Br
Review β„–53

Get experience employees were nice

ki
Review β„–54

Terrible, one of the women makes a silence when you ask a question and just hangs up in your face

An
Review β„–55

Good place game store.

Kr
Review β„–56

Great service always shop here

Je
Review β„–57

Great pricea friendly service

Ch
Review β„–58

Game store! Good deals, good service!

Ja
Review β„–59

Always helpful with finding what i need

Br
Review β„–60

My home away from home!

Mi
Review β„–61

The employees are very helpful and friendly!

Fr
Review β„–62

Very disappointed with a pre order did not receive fully what i ordered. Will never visit this store.

Ky
Review β„–63

Its game stop, they sell games. They also buy them for next to nothing then sell them used for a big profit.

De
Review β„–64

Excellent service!

Ch
Review β„–65

Love this place.

Ga
Review β„–66

Great service

Jo
Review β„–67

Pretty decent place

Ti
Review β„–68

Great Customer Service!

Sc
Review β„–69

I live here basically

Ro
Review β„–70

Very knowledgeable and helpful employees

Qu
Review β„–71

My favorite video store

Ry
Review β„–72

Theyre helpful

Ma
Review β„–73

Great people

Mi
Review β„–74

Good store.

Dr
Review β„–75

Nice shop

Da
Review β„–76

My favorite place

Me
Review β„–77

Easy transaction!

Co
Review β„–78

Great selection

Hu
Review β„–79

No good

Ja
Review β„–80

Ok

Fa
Review β„–81

Good

wi
Review β„–82

Over priced

Ch
Review β„–83

ITS MAAM!

Ko
Review β„–84

I love it

Information
3 Photos
84 Comments
4.3 Rating
  • Address:151 Walton Way, Midlothian, TX 76065, United States
  • Site:https://gamestop.com/store/us/tx/midlothian/3686/midlothian-crossing-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 972-775-8465
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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