user
Medley Equipment Company
13116 TX-191 Frontage, Midland, TX 79707, United States
Appearance
Medley Equipment Company
Comments
El
Review №1

Medley is a great place to work, the employees, atmosphere and most importantly, the customers make this a great place of business. My role as the PRS brings me face to face with a lot of people, all of them have nothing but great things to tell me about Medley, they love our parts, rentals and services!

Jo
Review №2

Great Company to work for, Family owned and treat you like family! I recommend them for any employment opportunity.

sc
Review №3

Medley has a great atmosphere to work in, family owned. Great team of technicians to get your repairs completed efficiently

Jo
Review №4

Medley Material Handling is a great place to work, and offers a full line of material handling products. Call them for a free site survey for your application requirements.

Mi
Review №5

“ For 80 years our main priority at Medley has always been customer satisfaction. We pride ourselves in going above and beyond to exceed our customer’s expectations.

Ch
Review №6

I had a good experience working with Medley. I will use them again.

To
Review №7

Complete brake failure after their repair!My company called Medley out to repair the brakes on one of our forklifts. A couple of days after the repair, the tires he had removed almost came off because the lug nuts were not torqued properly. We immediately called Medley to come and fix the issue. Initially we were told that someone would be out the next day to look at it. No one showed up. We called again and finally someone came by to look at it. They told us they would get parts ordered. A week later and after several phone calls we were finally told that all of their mechanics were too busy! Does this sound like good customer care? At my company, if we make a mistake on a customer unit we drop whatever we have to in order to make it right. Not so with Medley apparently. Over a week after the lug nuts failed, we decided to fix the issue ourselves. I contacted the store manager and he was dismissive. To top it off, a couple of months later the brakes that they installed completely failed while one of our guys was driving it across the yard. We removed the hub to find that they were installed incorrectly by their mechanic. Luckily our employee was not moving anything at the time. Someone could have been seriously injured or killed. Medley will have a lawsuit on their hands if they continue to operate like this. We will never use them again.

Jo
Review №8

Strongly agree with Tom and Adams post. Both issues have happened to us. Took more than two months for a bearing and brake job on a small fork lift and quote was $6,300 which was revision after revision starting at $3,700. Ended up because of the fine print at $8,100. Horrible and service and knowledge of what they are ordering for the job and customer paying the consequences. Strongly urge you to go elsewhere.

Ad
Review №9

Dont use these guys, a $6,000 quote and a 1 week lead time with expedited charges turns into $12,000 invoice for service and $6,000 rental charge. 4 wks later and we still have not received our forklift and our invoice is 7 days old.

Information
40 Photos
9 Comments
4 Rating
  • Address:13116 TX-191 Frontage, Midland, TX 79707, United States
  • Site:https://medleycompany.com/?utm_source=gmb&utm_medium=organic&utm_campaign=local
  • Phone:+1 432-561-5898
Categories
  • Industrial equipment supplier
  • Forklift dealer
  • Equipment rental agency
  • Warehouse
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Similar organizations