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Walmart Auto Care Centers
2900 Towne Blvd, Middletown, OH 45044, United States
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Walmart Auto Care Centers
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Mi
Review №1

Large selection. Available evenings and weekends. Affordable quality goods and services.

Mo
Review №2

I had my headlights changed and they did a great job. It was quick and so affordable. I was very happy.

La
Review №3

Never again! Find anyplace else Female employee needs a different line of work! lost keys tried charging $400+ for 2 tires quoted at $75 each would rather take a star than to give 1! Awful please dont waste your time!

Lo
Review №4

Still have not got my refund yet

Ni
Review №5

Two front tires put on very quickly very reasonable price

Jo
Review №6

Awesome service they got me a new tire and the employees are damn good thank you guys thank you Jacob

En
Review №7

It takes too long, why it takes 2 hours to rotate and balance tires, and there wasn’t even a line.

Be
Review №8

Waited for a half hour and never got service

fr
Review №9

Buyer beware, you cant get in touch with anybody. I went to the store and they knew nothing. They got my money, whats all they want..

Mi
Review №10

I called for an hour before I went up there to try and get help and there still wasnt anyone to help me. They did have what I needed in store. I found it myself once I got in.

Ch
Review №11

Loved the service! Joe made sure to get me in as soon as possible! Nate got my tire changed super fast! (Like totally wicked fast) I spoke to Dan on the phone who was very helpful and nice! You guys keep up the good work! Youre doing a fantastic job! I even called the 1 800 Walmart for yas! Ill be back for any of my future needs! Thanks a lot fellas!** Your VIP Customer **

Am
Review №12

Go anywhere else. I arrived at 2:45PM and was told max two hours to get an oil change and tires rotated. at 5 oclock I started getting antsy and started asking people around me how long they had been waiting. One guy had already been there for four and a half hours - also for tire rotation and oil change. The couple in front of me had almost been there for 3 hours. I asked a mechanic how much longer Id be waiting, and he said maybe another hour. I asked to pay for my oil change and leave without getting my tires rotated because thats ridiculous. They had two men working oil and only one doing tires, so many of us were waiting hours while those that came after us but only for oil were done quickly. They have their priorities wrong, and then they didnt even give me a discount! They are too understaffed to be operating, and I will never go back. Youre better off paying more somewhere else and getting done in a reasonable amount of time.

Ch
Review №13

Had my oil changed today and I see they have a new manager. Must be why the service was so much better and quicker. I will definitely go back if he is there. Also have a sale on full synthetic oil changes.

Am
Review №14

The older man working the desk was amazing! However, once I was home, I seen a stud was broke off my wheel. They didnt even tell me they broke it nor did they offer to fix it! It ended up costing me a lot of money to repair!

Wi
Review №15

It would be great if Walmart would open them back up

St
Review №16

After a horrible experience at the Walmart Tire & Lube in Franklin, Ohio, 45005, I went to this location. The 2-star is only because I did get tires installed here, other than that it would be 1-star.Checked in my car and had rented a car for the day, knowing from past experiences at any Walmart Tire & Lube was a very long wait. Last visit to this location was to replace 1 tire and took 2.5 hours with my car being immediately parked in the bay with auto tech on it. Another tech had problems with the car they were working on so all three techs worked on that vehicle, so renting a car to avoid waiting in the store.No wait to get in, told the tech I wanted 4 Goodyear Viva 3 tires, save the cheap tire I had purchased a couple of months ago as a spare. So I left the car and was picked up so I could get my rental.15 minutes later the tech left me a message to call them back, even though they did not answer their line 10+ times I tried to call them the previous day. So I did call back but still did not answer even though that was the tech said to do, so the front desk had to page them to answer. 5 minutes later I talked to the tech and was told that the Viva 3 tires were not in stock, and transferred me to another person to pick different tires for the job.She checked the stock and they had 3 of the Viva 3 for my auto in stock but not 4. Since I had bought they cheap Douglass tire there a couple of months back I told them to install the 3 tires and I would go to another location for the other, simple enough but was followed up by another phone call in another 10 minutes. It was the lady I had just spoken with to tell me that their inventory is off and they had none in stock of the tire size I needed. So...I really did not want to get another 3 cheap Douglass tires, but the only other option was $40 more per tire than the Goodyear tires I wanted. Since I had a rental for the day and could keep it longer I asked how long it would be if they placed an order for the tires I wanted, and was told they cannot order the tires; they are automatically ordered when they are out of stock, but being out of stock when inventory says they have it they might not ever get them in stock again.I was given the option to drive to 3 other Walmart stores (no stores showed more than 2 in stock), purchase the tires, and deliver them to them to install. I was not comfortable in loading up and small rental car with tires, and who know if the other 3 locations really had them in stock. Another car that I tried to get Viva 3 tires on last year I had the same issue, never in stock. Goodyear Viva 3 at $69 per tire gets you in the door, then told after leaving you can have cheap Douglass tires at $59, or $120 for a similar tire (same 60K tread warranty). I seriously doubt they ever stock the Goodyear Viva 3 at $69/tire, just enough so they can advertise this tire that they have no ability to order themselves. Opted for the cheap Douglass tires and will replace them after 30,000-40,000 miles (if they last that long).Walmart lost the $600+ monthly food and other items for my large family years ago due to their horrible customer service and lack of cashiers, along with the thousands spent at Christmas. Saving $150-$200 for 4 tires seemed to be worth putting up with Walmart but ended up more headache than it is worth, since they never have the advertised brand-name tire in stock, whats the use trying.

Al
Review №17

Jimmy is the best and always takes super good care of me and my Prius! 10/10 the guy to see with a flat tire on a rainy day

Ma
Review №18

Called up to see what wait was for oil change. She said 1 to 2 hours wait. Said I was on the way. She said they close at 5. Website says they close at 6. This was at 245pm. I questioned her about it saying it closes at 6 and I got major attitude. Hood Rat style. Evidently these people a lazy and liars. Stay away from this place.

Sa
Review №19

They told me 2 hours for an oil change! Seemed to be very understaffed. I felt bad for the guy but 2 hours? Hello good bye! Jiffy lube is the best

Ba
Review №20

Had very few problems. All of them simple mistakes which were promptly fixed at no charge. Great place for a quick oil change.

De
Review №21

Mounted two tires. Great service. AAA satisfaction....

Ti
Review №22

I had a nice trip at Wal-Mart everyone smiling willing to help . Easy to find what i was looking for . Fat and easy to check out.

Be
Review №23

SO glad I have finally found a Walmart Automotive Dept. that can get the job done....these guys are awesome! Quick in and out and they know their stuff....keep up the good work!!

Ed
Review №24

The only reason I only gave it a 3-star is because they only thing that I did was exchange and buy a new battery. And as for that that lady was quick fast and in a hurry I was in and out in a matter of minutes.

Ra
Review №25

They dont deserve any stars as far as Im concerned,first they stripped the oil plug and didnt even bother to repair or replace,second when I left and not even a block away,my car was smoking bad to the fact that oil was all over the under carriage because of oil plug and there was oil all over the filter as well,had to turn around quick so they can fix the issue,they cleaned the filter and that was it,I had to go somewhere else so they could fix Walmarts screw up and on top of that they overfilled it,never again,I have photo evidence from the other shop.

Ki
Review №26

They wouldnt answer the phone at all in automotive. And on their website for the hours to be they should have answered.

He
Review №27

Cheap, good deals but service is slow. I literally sat at middletown one afternoon for 3 HOURS for an oil change.

Sa
Review №28

Worst tire service Ive ever even heard of. I waited over 1.5 hrs just to get a single tire changed with no one else in front of me. Then to top it off their wonderful tire guy decided there was no reason to put my spare back in my trunk. When I called to let them know about the situation I was told that they have it still and I can pick it up at my convenience. Unfortunately I live 5 hrs away. When I told them this and asked if they could ship it to me I was told that I could pick it up and that was it. I told them that obviously wasnt going to be an option and asked what else they could do to rectify their mistake and was told yet again the spare would be there for me to pick up at my convenience.While I was there multiple people were asking for the manager. It seems that this is a horribly ran store, even for Walmarts low standards. If u have another option take it!

Gi
Review №29

Fast service an the guy who did the oil change was very helpful an gave great customer service

Cl
Review №30

Never a problem, i get good deals on tires, im a wal mart shopper👍

Wa
Review №31

Terrible. Went for oil change. Supposed to open at 7am. Did not open until 7:20. Then could not get car pulled in because key for overhead door was not in the store. Was first in line and car still not done. Will go elsewhere next time.

Ta
Review №32

Love Walmart TnR Clean Care gets some supplies here as well

Jo
Review №33

Very friendly and professional. This team got me back on the road very quickly!

Da
Review №34

I went in with a tire half on the rim, and they finished mounting it for me, put a new valve stem in the rim and balanced it for me for $13 and some change. The staff was very knolageable and friendly, I would Definitely Recommend as the place to go for Reasonably priced tire repair in mounting

Th
Review №35

They did a very good job on my tires

Ma
Review №36

My boyfriend and I have gotten oil changes here twice and both times the service was awful. These people are horrible at managing their time and they got oil all over our cars. On the door and the interior and all over the steering wheel! Never coming here again.

Ju
Review №37

Poor customer service. It took 3 hours to get 1 tire changed. We even talked to management and they were no help !

Ki
Review №38

If I could give zero stars I would. I went to Walmart auto center to get my oil changed for them to tell me they didnt have my filter. They advised I could go buy the filter and bring it back, I asked if they were sure Ive bought the filter there before.. they come back out with the filter and at this point have lost my keys. They finally find them and take my car into the bay and advise me itll be approx 30 min. I walk around the store and return to the auto center to find the two techs cussing up a storm under my car and a customer complaining to another employee about the lack of professionalism and her reservations about them working on her car. About an hour later One tech comes in to tell me they needed a special tool to put in my filter, which after talking to several people is not true. He is getting complaints from other customers and letting them know its because my car was complicated for them. Watching from the waiting area I see one tech ready to close my hood, when another yells at the tech trying to close my hood wanting to know why they didnt put any oil in my car. They were going to send me on my way with no oil! About an hour and thirty min later my car is done.. I drive it home Monday morning and dont drive it til Wednesday night because Im off of work. When i start my car Wednesday night my CEL comes on and my car is making a weird noise which it never did previously. One of the guys at my work popped the hood to find the techs never placed my oil cap back on and my engine has been losing pressure. My CEL was still on after replacing the cap, that luckily was up my by windshield wipers and hadnt fallen out during my drive. I took my car to autozone after I got off work and they ran a diagnostics test to tell me I have an air intake leak.. so the employee helped me fix the problem luckily and now my CEL is off. Going to Walmart auto was the worst decision, it has caused me so much stress over a simple oil change. I have made sure to tell everyone possible my experience. Dont come here just to save a few dollars, it is not worth it. Also the employee didnt have me sign for customer signature for what theyre not responsible for he just drew a straight line.. which Im sure if need be could be proven by the garage video. Im very disappointed and will not be back. This was a horrible way of doing business, and this is not the first instance I have read of Walmart auto messing up someones car when theyre just supposed to be performing a simple oil change. Please, save stress and car troubles and go somewhere else. Btw I have a Jetta and they were struggling this much to complete work on it.. over an hour and thirty min for an oil change.

Fl
Review №39

Not very helpful or knowledgeable

Br
Review №40

I took my minivan too them to get an oil change I had my 3 year old with me it took them 3 hours and the told me 45 minutes

Da
Review №41

Dont ever go to this Walmart. Theyre rude, unprofessional, and always overwhelmed. I would give no stars if I could.

Ke
Review №42

Try to get an oil change and says they open at 7 am and 8:30 am they wasnt ope . Tye5 were playing with the lights

Na
Review №43

Walmarts amazing

Ty
Review №44

Took 2 1/2 hours for 4 tire to be changed. They were carry in. They just had to pop the old tires off and put new ones on... 2 1/2 hours...

Sh
Review №45

Relatively clean, your typical Walmart experience

Mu
Review №46

I went there for an oil change and these people forgot to put oil in my car smh now Im carless do not I repeat do not give this place your business

Do
Review №47

Meh long wait, and not very dependable hours.

be
Review №48

Waited 3 hours for tires when I was told it would only take a hour.

La
Review №49

Went in for a tire plug and they got me in and out in 15 min.

Ti
Review №50

Just go somewhere anywhere else.

As
Review №51

Love it

Ke
Review №52

No open

Ha
Review №53

Quick and respectful

Vi
Review №54

Prices

SI
Review №55

They always have what I need the same day

Information
3 Photos
55 Comments
3.4 Rating
  • Address:2900 Towne Blvd, Middletown, OH 45044, United States
  • Site:https://walmart.com/store/3571-middletown-oh
  • Phone:+1 513-423-6736
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Payments
  • Cash-only:Yes
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