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Fossil Outlet
11401 NW 12th St Ste. 268, Miami, FL 33172, United States
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Fossil Outlet
Comments
Ro
Review №1

Nice selection of watches and accessories.Friendly and helpful staff. Had wife watch engraved. It was fast and look great.

Lj
Review №2

Great service, great prices

ma
Review №3

Amazing place to go. Employees very helpful

Li
Review №4

STAY AWAY from this place !!!!!!!!! Specifically from the salesman named SEBASTIAN!!!! HE LIED ABOUT ABSOLUTELY EVERYTHING HE TOLD ME about the new HQ 4th gen watch. It has none of the features he said it had. And has no LIFETIME WARRANTY. I saw it in a magazine that came home and I went to the store to ask more questions. BIG mistake. He LIES about everything just to sell the product. REALLY UNPROFESSIONAL. I went on Sunday the last day of the black friday deals. He WASTED MY TIME. And when someone in the back resized my watch, they ended up breaking something in it and my watch fell off my arm as I was walking to my car and I had to go back and fix what they broke. THESE KIDS ARE COMPLETELY LOST IN THIS BUSINESS. Returned the watch the very next day.

Ro
Review №5

Great service and products

Sa
Review №6

Great deals, great service. Cant beat that!!

Je
Review №7

Ive bought here in the past, nothing special regarding service. However this time service was terrible. I went directly to the counter looking for a pulse replace for my dads Fosil watch, no greetings at all, only how can I help you.. he saw the watch and said We dont have that size, wait and he turned back to help another person who was being helped by someone else. he came back to me,, put a couple of pulses over the counter and said Thats all we have I choose one, he put the pulse on the watch and charged me full price for it (This store suppose to have discounted prices). I paid for it and realized that the pulse was wrong installed. I ask the guy and he insisted it was good, then he noticed the mistake and fixed with a really bad attitude. My bad review basically is because service is the most important thing in a store. Unfortunately I dont remember the clerks name, Hes a Latin guy as he speaks Spanish, but his service was rude with zero interest. I think he works under commission and he doesnt make money by selling a pulse, but he is selling the entire store, which means that you have lose a client because of this bad attitude.

vi
Review №8

Very nice store, with friendly staff.. Bought a hybrid SmartWatch and a ladies clutch bag. Got good discount. The staff was very friendly with adjusting the links on the strap. Overall, great experience shopping here

Lo
Review №9

A wide enough range of Fossil stuff. Friendly and helpful staff

Ra
Review №10

🌿 My favorite watch ⌚... The shop is so good... We find wide variety of latest Fossil products here...

Mi
Review №11

Horrible service they only pay attention to the shoppers that look like they have money... no hello, welcome or how can i help u. During the holidays they lie and say their engraving machine is broken BC that takes time away from them making sales and making their commission or meeting daily sale goals. You call and ask is the machine is working they say yes of course go in literally ten mins later they said it’s broken and the person that answered the phone didn’t know... lost this customer forever and sad bc i buy for all the men in my family during the holidays birthdays and fathers days.

ed
Review №12

Good prices nice watches

Ni
Review №13

Love this place. Nice customer service.

Da
Review №14

Sebastian the watch salesman was so helpful and took the time to help me find the perfect watch for my grandmother. If you need a new watch make sure you go see Sebastian. He went the extra mile to help me find exactly what I was looking for.

La
Review №15

The Manager Jose is the best. They really do an awesome job with Customer Service.

Fl
Review №16

I was cheated by the cashier in the Fossil Shop!!I bought a bag in the shop. When I was by the cashierwomen the said me two times, that the payment didnt function even though on the payment terminal was standing approved. so I paid three times the bag instead of once. I‘m sure the lady at the cashbox cheated my intentionally. So watch out carefully when you by something in this shop.What disappointed me too was that when I wrote to Fossil, they answered me that I have to go back to the shop to get my money back. Sorry but the shop is integrated in an outlet mall by the airport. The most people who buy something there arent from the region. Im from switzerland and I have no chance to go back So I would never buy anything from fossil again!

B.
Review №17

Outstanding customer service

Da
Review №18

Checking on Fossil Watches they were good but found a better store selling watches and looking more elegant.

Ga
Review №19

Everytime I visit this store I find something I needJust love the brand.

Lu
Review №20

Excellence customer service

Ro
Review №21

The staff was great and they had what we were looking for!

Al
Review №22

Helpful staff and great items for a great price

ma
Review №23

Great leather purses with good prices. Service is ok

En
Review №24

Worst customer service, I’ve was waiting from one line to the other because someone can’t decide what to buy, when finally I was ready to pay the employee told me that other people was first than me, there is not respect.

la
Review №25

Great products, great prices and very friendly staff

St
Review №26

Great selection of items, a bit crowded during holidays so plan ahead.

Wi
Review №27

Low prices, friendly staff. Good quality and variety 👍

Jo
Review №28

Nice

Re
Review №29

Bought a watch in a really great price, but battery was dead although they have batteries and one of the employees replaced it for a new one. Tip: check the watch before you leave the store

Gi
Review №30

Great service cheap prices

Ja
Review №31

Great customer service staff are amazing pricing caint be beat and there location very tidy love shopping at this location.

Pa
Review №32

Good variety. Moderate prices

Yv
Review №33

Great service. Friendly staff

Ry
Review №34

Excellent deal on beautiful products.

Ro
Review №35

Nice selection of the Fossil line.

Ca
Review №36

Very good costumer service

Ka
Review №37

Very affordable! the staff is great!

Sh
Review №38

Great customer service

Ad
Review №39

Good costumer service!

Ad
Review №40

Great stylish watches.

Sa
Review №41

Great service and great sales

To
Review №42

Great service.

Eb
Review №43

Good customer service

Gi
Review №44

Quality of watches are horrible I bought 3 watches and all of them got water inside of them with in a week after i got them

Di
Review №45

Good customer service

Ma
Review №46

Great offers

Ja
Review №47

Beautiful bags

Fr
Review №48

Good prices

Au
Review №49

Great

Mo
Review №50

Got to have it

Be
Review №51

Excellent price

Ne
Review №52

Great!

Ro
Review №53

Small inventory.

Ja
Review №54

Cool!

pr
Review №55

Super

Ca
Review №56

Excellent

Fr
Review №57

Very friendly and good prices

ra
Review №58

Good care and watches last a long time

Ju
Review №59

Nice shop with excellent productsThe watches and the lenses very good !!!The prices always have promotions and its very friendly staff always willing to help with the greatest of tastes !!!They always have an area of ​​promotions !!!

En
Review №60

Visit that store !! Nice watches and good price

Jo
Review №61

Excellent service, very clean

Ra
Review №62

Great products and great deals, Ive been using Fossim for over 15 years and there are no complaints. Very good prices and very good quality

Cr
Review №63

Excellent prices and good service

Wi
Review №64

Very good products and good prices ..

Sa
Review №65

The experience is negative. The store was closed and not even recorded. It still says they will open tomorrow. horrible. Very bad service little favor to the brand.

Ti
Review №66

Very good offers and variety. Good watches and glasses

Ju
Review №67

Excellent attention

Ga
Review №68

The guys who attended me super kind and helped me make my choice

Jh
Review №69

Good promotions.

He
Review №70

New watch styles ... expensive leather goods but good watches

Fl
Review №71

Horrible .... we went for a battery walk, and the manager told us that no, that later or in another hour that we passed, the store was not full, but in my opinion all customers have the same needs, but perhaps it was more interested in increasing your commission, I strongly disagree and it is not fair ... my husband and I have always bought in this store, we use this watch brand, but unfortunately there are employees who are like this. We will definitely look for another store.

Ro
Review №72

One of my favorite brands

Ro
Review №73

Good prices, excellent service

Ho
Review №74

Very elegant

Am
Review №75

I found what I was looking for and at a good price

Ma
Review №76

Nice good prices.

Is
Review №77

I was fascinated by the models and the fascinating pressure

Ro
Review №78

Excellent

Pa
Review №79

There was not much variety, I am a fan of their watches, I could not buy anything

Li
Review №80

Good prices but terrible service. The lady who attended us hiy seemed in a hurry to charge us and for us to leave

ro
Review №81

They are fine, my wife bought a watch at another store and we got in trouble with the installation. They started helping us and then we realized that the watch we bought for the 4th generation was not right for us. So we returned the watch to the store and added $ 20 and are both 5th generationThe girl helped us install the app on the phone making sure everything was working even when it was already 8.10am finishing at 8am.In short excellent service and good technical understanding of the productshighly recommend

Ed
Review №82

I love its variety and good price

Pa
Review №83

Of everything. Beautiful Of all styles and prices, for all tastes.

an
Review №84

Beauty of glasses, wallets, bags, etc.

Vi
Review №85

Excellent attention!

Ma
Review №86

Fossil has a huge number and variety of watches of all the models that one can think of. Personally, I like very large, black, stainless steel watches that are submersible to fifty meters or more. What would not be my surprise when I ask the seller for a watch that meets all these characteristics and he brings me not two or three but fifteen watches! Obviously it would have been easier to choose if I brought less, but no, he brought everything he had, he helped me decide which was the best, he gave me a discount and on top of that he took out, for free, a link because it was very big. My congratulations to the local vendors!

Ju
Review №87

A store with a lot of character. It has a very good attention and has a variety of watches for all tastes. A brand that has an excellent store. You can afford to visit it and buy yourself a good watch at a comfortable price. It is for both men and women. Highly recommended

Br
Review №88

Super Cheap Watch and Other Items, Men+Lady Watch Set ($235+$235) for $125...

Li
Review №89

Simply amazing product options and pricing unmatched by Brazil

In
Review №90

Super attention from employees

Ma
Review №91

Excellent products, I bought a watch to give to a person, I found a very beautiful model at an excellent price ...The location is very good and the service is very good, in addition to the products being very visible and well distributed.

Ri
Review №92

Good prices but little variety.

Ar
Review №93

Nobody takes care of you, I stood for 10 minutes and none of them came to see me. In the Fossil of the Ventura shopping they treated me excellent

Al
Review №94

Products with excellent quality, especially those made of leather, handbags, wallets and belts, in addition to watches.

An
Review №95

Good service, great promotions and excellent quality products!

Be
Review №96

Beautiful watches and super good prices !!

Is
Review №97

For the quality and the offer of this brand

Br
Review №98

Excellent place to buy a style watch and at a great price

Be
Review №99

It is the maximum that store The clients are the most important

Ro
Review №100

Good specials and a great variety of watches, my friendly workers, the attention was excellent, we left with a good purchase, we saved and I think we would return again.

Information
32 Photos
100 Comments
4.5 Rating
  • Address:11401 NW 12th St Ste. 268, Miami, FL 33172, United States
  • Site:https://stores.fossil.com/fl/miami/dolphin-mall-7478/
  • Phone:+1 305-594-4641
Categories
  • Leather goods store
  • Bag shop
  • Fashion accessories store
  • Handbags shop
  • Watch store
  • Outlet store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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