On Wednesday, October 6 at 8:30 pm for the first time since visiting this business, two ladies who attended me were very kind and helped me find what I needed, thanks to them my visit was pleasant and I found what I was looking for. I also thank the lady at the cash register who was very kind and looked for the best deals for me.
Went this morning and there is a sign in the front that says regardless of vaccination status masks are REQUIRED inside, yet there was many many people in there with no masks and apparently the employees dont even enforce it. Why have a policy that isnt enforced. It doesnt make it feel like a safe place to visit. I will go back to curbside or go to Michaels where they DO enforce masks.
This is a good size store that is always neat and well stocked. Dont forget your coupons!
This is my go to store to restock my crafting items. Love how organized and well kept is this store. Very clean and a huge variety of items you need for all the projects you might have. Definitely will recommend.
I always have a great experience at this location. The ladies in the fabric department are always so helpful.
My go to place for crafts! I love to sew, and Joann Fabrics has what I need every time. Their sales and coupons also help with cost. Teacher discount is a great plus!
Great customer service (Heidi) and fun options for crafting!
Always a fun trip, enjoy telling the staff what Im planning to make. Including Heidi the fabric cutter!
Great Service Amazing prices and doesnt disappoint
Excellent assortment of items. Pricing is fair also.
I love coming here. Staff are always so helpful and the sales are AMAZING!!
Very nice to shop there. Great items and employees try their best to help.
Awesome as always. The young gentleman there was so helpful
Great customer service 👏
Messy but has good variety. No one really asks if you need help. This is you know what you want kind of place
Store needs repairs but its much larger than the one up 88th near US1
The personnel were very helpful.
Staff super helpful to find the fabric I was looking for, check prices, and even confirm how much of it I needed to get for a specific item I wanted to have custom made.
Clean and well organized. Super easy to find anything you need. They always have great sales. Their app also has some great coupons.
They have everything for fabric crafts specifically and plenty of supplies for so many others. The staff is helpful and quick and kind and I have loved it.
The manager is very nice. But the district manager can do a better job at maintaining the stores AC. Ive been going there for years, and the store is always warm. There is always wrong with the AC. How can you have employees and customers working in such a hot store? Spend the money and fix it
Very clean and excellent customer srvice.
Has been there for years, has everything you need for home projects, kid activities and decorating your home and lawn
Very friendly and helpful personnel great crafting and sewing supplies
Nice assortment of stuff. Liked the place. Found what we were looking for
Every time I go in there feels like if Im a special customer
Staff is always helpful when you ask which i like.
Not fo r me
Always has the products my wife needs
Wide variety and good prices. Always have sales!
I made it a point to come to the store due to its online feature of showing me what is available at the store. I went as soon as it opened, looked at what I needed only to find it not there. An associate asked me what I was looking for and proceeded to try to help. Another customer was also looking for the same items. Here comes my superhero to the rescue. This manager at this location went above and beyond. Her willingness to help and get us the items we were searching for in the back exceeded my expectations. She was kind and the reason I am writing this heartfelt review because just when I thought that REAL CUSTOMER SERVICE did not exist anymore.....she was a light to my morning. So for your kindness and hard work...I want to say a big thank you! I hope that your company understands what a rare gem you are. Your leadership in that store is recognize by even customers in line who knew of you because they were regular customers at this location and also with employees and they also raved about how awesome you are as their manager. Please never lose sight of your great leadership qualities and your wonderful customer service. Just when you least expect, you make a difference in someones life who just needs at least one thing to go right in this tough world we live in. Thank you for BEING YOU!!!
LOVE THIS LOCATION- such a kind staff, huge selection of fabric!
Way to quiet ! Need some music something to make it fun !
Couldnt find what I was looking for and the employees were not helpful
Visited Joann fabrics to see the deals I received by email. Arrived but most deals weren’t for me. They had a better selection online then in stores. Store on US1 was pretty empty and not much of a sale.
They have a wide variety of things and when I needed to get last minute cricut vinyl they did not hesitate to let me in even after 9 o clock I would give more than 5 stars if I could
Great customer service.
Manager saved me $6:75 today.without l asked him.
For sewing you find everything... And use coupons they help you for saving money
Have been shopping there for 28 years, very knowledgeable people. there is always something cute. Wish the outside surrender area where cleaner.
For some reason the lights werent working well and areas of the store were very dark. I bought a sewing machine, which works great by the way, but I felt rushed to buy it and get out of the way. The sewing machines are up by the check out counter.
Fast service when picking up online orders.
Ive been shopping at this JoAnns for many years. The app is good for coupons and sales except sometimes the terminology is misleading on the signs in the store, so be aware and ask for clarification if questionable. The staff is hit and miss with assistance, sometimes they are incredibly helpful and so knowledgeable and sometimes just... Not so much (maybe just newbees?). They have done a good job adapting to covid-times overall, I appreciate this.
Great selection of yarn and the clearance process are awesome!
I used to love shopping here but every time I visit there its extremely hot. Im not sure if the A/C is malfunctioning or if theyre intentionally keeping it hot in here, but this is one of the main reasons why I choose not to come back to Joanns. Hopefully they resolve this soon.
Nice enough store.
Great service
The cashier is super helpful and friendly
The people who work here are ALWAYS nice and helpful. They are always fully stocked with fabric, art supplies, and more. Their coupons online definitely make my purchases less expensive. And they have classes!
Awesome store, love the deals and the staff has been wonderful even in times of Cov. 19 they have delivery.
Service was good,but lines where long..
All your sewing and domestic fabric needs
Very nice helpful staff, I spent too long picking out my stuff and didnt have enough time to wait in line to pay, before picking up my child from school so I asked if they could hold my items for me. She did and when I came back an hour later my stuff was still there waiting for me. A clean store and the staff is very kind.
Clean and nicely organized. Poor customer service. Not one sales person spoke upon entering, at checkout or throughout the store.
Just went in to browse. A lot of fabrics nice prices. Now I want a sewing machine. They also have crafting items, crochet and cake decorating items. I enjoyed walking around the store.
Always love shopping at JOANNS
The only reason I dont give it 5 stars is because they no longer offer classes at this location. Otherwise I really like this place. Its well stocked, has good sales and the staff is helpful. I especially like the manager Melissa. Shes helpful and has a great, friendly personality. Dont miss the fabric remnants bin. 75% off regular price on all remnants. My favorite reason to go in here!
Love this place personnel are pleasant and helpful...always meets my crafting expectation
Great place to shop for home decor, can’t beat their buy 1 get 2 free deals. Best Joanns in Miami
Great place to shop
If you like machine sewing! This is a good place to find the materials you need.
Every thing was great found every thing I needed
Didnt have variety of flowers
Although they have so much great stuff, its like every time i go in there its Hot to the point i dont wanna bother to shop for a while just get whats needed and go. Check out tends to take awhile.
We went looking for something we checked they had online, we couldnt find it and there was no one to ask, so we went to ask the girls at the cashier, the girl seemed very nice and came to help us but then some other customer approached her and she just took off and left us there without saying a word, or letting us know if they had or not the product we were looking fot very mean! We just left the store :(
Prices too steep for type of merchandise. Not one employee acknowledged me or asked if I needed help.
The store was very neat. Products displayed nicely. Prices a little high, however, Joann Fabrics has an app that provides coupons & rewards that make it affordable.
Is a good place to buy basic fabrics and things to do manual work and craft also for children and teenagersThe place is quite some times need to wait a little when need help cutting the fabric but they are friendly
Lots of nice merchandise available for manual arts projects and more. Love this store and their saving coupons
I like this store, I have been coming here for a long time, the selection is low... but relatively organized. They real issue was charging me $50 for a set of color pencils that I can get at target for $20... whats up with that?? I returned them the same day. Smh
Service better than food. I think I will try one more time..lets see.
I always find what Im looking for and they always have some sort of sale.
Great Staff, huge selection, insanely low prices..Quick and easy check out..
I only went to drawing area. Selection in sizes and types of bindings on sketch pads wasnt bad. Color pencil selection was bad with prices being extremely different. along with having no real marker selection. Other then that it was clean inside and customer service was nice.
I love this place! This store isnt as big as some others but they always have a good amount of variety and almost always have what I need
If you have the ability to work with your hands and do pretty things, this is the place where to come, you will find here what you need.
Love this place
Great store for people like me loving craft.I came today, first time buying online, awesome service to pick up. They even gave me a surprise gift. Excellent
Customer Service excellent and the items I needed were available..
Excellent customer service. Called looking for specific circle knitting needle of uncommon length. Did not have on shelf, but found what I needed in backstock of my preferred brand. Ladys name was Samantha, she provided exemplary customer service.This is my go to place for all my craft needs.l
Love it. Time for home decor.
Every time I go there is amazing, entertaining, relaxing.....it is my therapy. There are so many things for craft, that you never finish discovering something new. And the staff is very helpful.
Very help and the check out lady very nice
I absolutely love MY Joann Fabrics..its truly my happy place. The associates give phenomenal service, the store is always clean and organized, and the sales just make my shopping experience extra special. And dont ever get me started on the awesome coupons. If you gave my one wish it would be a ginormous yarn department...lol. Yes Im addicted to yarn.P.S. Best of Sales and BusinessCustomer for life...Ms. Angie
Melissa. Is so awesome. Her customer service is impeccable. Thank you Melissa. See ya soon Amanda
Always has the correct materials for all my projects. This is an absolute wonderful place!
Excellent cashier and customer service. Everyone was helpful and friendly! A+++ Great deals too! Thank you!
Great service
Pnly craft store in the area, Always great sales, staff is always friendly
Thank you to Margaret! She was so helpful!! Its because of her I was able to complete my first quilt. Thank you so much! This location is great... friendly and helpful :)
Clean and well organized. Good customer service.
In love with the store. Everything looks so organize and clean. Items are easily found.
They have everything for crafts at great prices and their rewards program is amazing.
Samantha provided excellent customer service at the register. Service with a smile! 😊
They always have what I want or need.
Huge selection of fabrics and staff members are awesome and friendly.
Always a pleasure to shop there love it!!
Very little inventory in a huge store.