The company I work for uses Virtuworks and I must say their attentiveness is impressive. When ever I have any issues or concerns they respond timely and get the problem solved within minutes. I love working with them, its a great relief to have them on our team.
Fernando Prieto is excellent to work with. He acted quickly in resolving my IT issues on my laptop. Thank you so much!Lisa Mason
I was having a hard time looking at my monitor because of its low resolution but hey, Thank you so much to Virtuworks for fixing the issue! Great help!
The process to schedule an appointment is very convenient. The gentleman that helped me was very professional. 5 star service!
I am very happy with virtuworks services. My Goodwill to Joe, Fernando and Gilberto who are always doing a great job.
Virtuworks was very helpful in guiding me through setting up my new computer at my job. I would recommend their services to all.
Kudos to Fernando for his great work. I had a very complex issue in my office and he was the only one able to solve it! Very professional, efficient, & positive. 5 stars.
Great company, with amazing customer service. They are always very helpful. There is not a tech issue they cant fix!
Virtuworks is awesome! They are super responsive and their leadership team is very quick to engage when called for. I have dealt with other vendors and their service is far superior. They are proactive and not reactive which is VERY hard to find in an MSP.Not to mention the passion for technology and service stemming from the top keeps them cutting edge.Great job team! 5 stars!
I am employed by a client of Virtuworks, and every time that I submit an IT support ticket, Virtuworks is always extremely quick to respond, and is always very thorough and able to fix the situation quickly. Most recently, Dan assisted me; he responded instantly, and immediately had a solution for me. Thanks Virtuworks!
Diego Virtuworks is amazing and always very helpful
Extremely helpful and diligent with their work
Excellent service 24/7! We would be lost without them.
Great customer service! They are able to resolve my server issue in seconds. Very timely service and very helpful technicians.Glad that our firm chose you as IT solutions provider
We love virtue works! They quickly solve any issues we have (which we never do) and they’re very pleasant over the phone. We use them on a daily basis and are very satisfied. We’ve only had to use them once for a mistake on our end and they handled it within a day. Great company and definitely not a disappointment! We love virtuworks!
Best IT service in South Florida hands down. They have the capabilities to run your firm worldwide. Staff is extremely knowledgeable and if they do not answer the phone within two rings as they normally do, they will get back to you very fast, which is very important when a business runs into computer problems. David was especially helpful and professional during our transition.
My needs were addressed quickly, and they came to a speedy resolution! Both representatives I spoke to were friendly and knowledgeable. I appreciate the prompt service!
The team at virtuworks are great and get the job done. They are knowledgeable and fast.Thank you, #356145-Ticket
Great customer service with quick response time and pleasant team. Issues are always resolved and I have never had a bad experience with them. Highly recommend.
I just wanna say: Dan Vidal is always available for me and assists in the best way possible!!!He’s consistently courteous and enjoys my jokes which is a good thing because my one-liners are terrible! 😊A wonderful team to deal with on or off the phone. I just wanna give a huge shout-out and major thanks to everyone at Virtuworks for their tireless effort in keeping spammers and phishers out of my inbox !!Happy Holidays to you and yours….from me & mine !!~ Lee
Dan is a GREAT help! Thanks to him I now am able to access the email from my new location. Thank you!
I have only had great experiences with Virtuworks. They quickly respond to emails letting you know they are working on whatever issue you may be having, and send status update emails also! Their staff is very friendly, knowledgeable and I have never had an instance when they could not fully resolve my issue. Theyre amazing and I strongly recommend them for your IT needs.
The man that assisted me was very helpful. Was a great service, and was helped right away. Didnt take long finished quickly. Do highly recommend.
VirtuWorks usually solves our problems quickly but this time they took a little longer... but with the same efficiency!They could definitely improve their response time. However, their professionalism and expertise remain incomparable!
Good quality work. Always clean honest quotes; never second guessing for what a project would cost you. Client for several years, they are truly an easy to work with company.
Our experience dealing with Virtuworks over the years has been better than great. To have a reliable team of experienced and knowledgeable engineers and technicians is a plus. Could not have a smooth operation without them.They are always ready and eager to help no matter how big or how small the problem.I recommend this company to anyone without any hesitation.
We can count on VirtuWorks to fix any problems we have at the office. They are always available to take my call and send someone to fix the issue right away. Their technicians are very professional and have a great attitude.
Advised of my issue and had someone here with in a couple of hours.I have nothing but great things to say about VirtuWorks. EVERYTIME I have called in with a lock out or network down or any issue it has been resolved immediately. The Reps are awesome. Friendly, knowledgeable and courteous.
Weve been using the team over at VirtuWorks for years. They are very professional and organized and always strive to address our IT issues as quickly as possible. Their office is local, so whenever we need them on site they are quick to get here. Thanks VirtuWorks!
The guys at VirtuWorks were wonderful, we moved from one suite to another within the same building and they took care of moving all the network, wifi and phone system. They did it all within one day hassle free.
To contact anyone for support is not the best. Had 2-3 outages last year and they blamed it on the carrier when it was clearly the host.
These guys are awesome!! Very professional staff and excellent wok. You can count on David Simbaco to answer any of your questions and hes there every time.
Always outstanding to deal with and they help our company remain agile in the always fast moving world of IT
Good experience. They just need to be a little faster. Good company. No complaints really except the speed.
All of the Techs and Monica are super personable and make the headache of troubleshooting that much more pleasant. Can take a while to get back to you but are always fun to work with!
VirtuWorks is organized and professional always strivong to address our IT issues as quickly as possible. Having a local office is very convenient and makes working through problems that much easier. Thanks VirtuWorks!
I have used Virtuworks for IT support for going on 3 years now and have always had positive expierences with them. The staff is always understanding of my needs and understanding about my availability. I have always found Mauricio to exceed my expectations.
Best IT service ever, very diligent, fast, easy to reach and very knowledgeable.Always wiling to help and solve any issue for your costumers, we have been clients for over 6 years and counting!
Can sometimes be a little slow, but that could be related to the severity of problems I had. everyone is friendly, knowledgeable, and efficient on the phone, and my issue was resolved. Thanks!
Joe was fast and fantastic in getting my email account reset and running back to normal. Thank you Virtuwork for all your help!
Very pleased with getting issues resolved today. Scanner is now working as well as other items off the list. Thank you.
Always fixes my problems I have with my computer. Great customer service! Cannot complain
Our experience dealing with Virtuworks over the years has been excellent. Their technicians are very helpful and knowledgeable.
Excellent customer service! Omar and Mauricio are the best and always available!!
Good services, all the techs are great and so is Monica who tries to get a tech to help out ASAP
VirtuWorks provides great and responsive service. Definitely recommend!
I have to say that VirtuWorks has been very helpful in resolving all our IT problems and giving us great solutions.
The best IT Company.
Virtuworks has great customer service! The people who assist us are always very kind and patient.
Ive know of Virtuworks for almost two years now, and I would definitely recommend the services offer by Virtuworks. The customer service is great and are experts in their field.
GREAT SERVICE!DAVID IS THE BEST!VERY HELPFUL! :)
The whole team at Virtuworks is AMAZING!! Thanks for always being there when we need you guys.
It was a very quick phone call to get me connected to the server and to set-up up new email address.
Quick response, even faster resolution. great job!
Virtuworks has been the IT support for the management company where I am employed. They always get the job done, sometimes quicker than at other times and I am pleased with their friendly service.
Excellent service
Diego was phenomenal! Very professional and helpful.
Wrote a ticket, came out to our locations asap, and took care of the problem, the gentemen(david) had a nice attitude and was helpful, very happy with service.
I requested a ticket and not only was he polite on the phone the entire time, He help me! I am pleased with the service!
I can always count on virtuworks to solve my technical issues. Great Customer Service and Knowledgable technicians!!!
The staff is always nice and knowledgeable. I usually get Jose Guillermo...on point!!
It takes time, but the people in Virtuworks are nice. Thank you!
The service is great and the turn around time is fast.
They are the best. They came by fast and dealt with the problem.
Very reliable. Great job!
The service Ive always received is stellar and timely. 10 Stars!!!
We are pleased with the attention and prompt action to solve problems :)
Quick service and very helpful.
Great company, great team
Virtuwork is AWESOME!!!! Their technician by the name of Andy gets the job done right!!!!!
Great service!
Called for service and was scheduled for the next day. Tech called on time and it took some trial and error but eventually was resolved. Tech knew enough to find a work around.
Great job, fast and knowledgeable.
Great Team!
Excellent professional service especially Diego.