Customer service. And presentation. When I went in, the first time, I was very lost, bought some stuff… but especially I was upset about the area. Then, I can back a second time and felt insulted… I was asked to take a picture that had no barcode on it. The third time, I was given attitude. And had to constantly wait for a task that could have been achieved, with ease, if the service had be with a proper greeting. Proper.Fix your signs!Also, the male representative. Opened my mail in front of me.
It was my first semester at this college, so I didnt think that later on I would have to collect evidence in order for them to take the rented books back. They gave me originally destroyed books and then at the end of the semester refused to accept them back, claiming that I took them in excellent condition, although this is not the case. Thus, they made me pay not only for the rent of books, but also for the purchase of completely destroyed books (once again they gave them to me in this state). Disgusting service. If you are considering buying or renting here as an option, then make sure to video the state of each page at the time you receive the books. Otherwise, they will tell you that you have no proof and will force you to buy it.
Not a real bookstore (or maybe bc Covid). Only textbooks for college students. Fewer normal books than a Publix
Great selection of books. Peaceful atmosphere. Diversity at its finest.
I don’t get why it’s so hard to send purchased items to the correct address. 3 semesters in a row at least one of my access codes were shipped elsewhere. I received others packages and had to reach out to them personally to make sure they got their codes. Reached out to the email provided and they’ve yet to get back to and it’s been 2 weeks. I called and no one knows anything. Pathetic and Unacceptable. Figure it out
Really nice store with lots of book varieties for a reader like me. I would recommend other readers for sure. Staff is helpful and friendly too.
I bought a book from here once. it was a good time. i dont remember the music: maybe it was irritating. diverse selection of Staff Picks. area has nice food. i would buy books from here if i lived near here. i think the staff were friendly. its been a year since i went here. but i dont think a bookstore would change too much.
This bookstore is the best! They have a wide selection of books which is impressive. Great atmosphere and super friendly and knowledgeable staff. I love going up to the staff and asking their opinions about novels I am thinking about picking up because they always seem to have the best suggestions. My go to place for some quiet time and a good read.
Very difficult to reach and staff not very knowledgeable about products or procedures. They look for any way to get off the phone with you so they don’t have to do anything. Surprisingly unhelpful to students. I was very unhappy with my many attempts to obtain my books for classes. One week later I still haven’t received my books that I had ordered from Danny the supervisor in the bookstore that should not be working there. I called to try and track the books and was told they couldn’t locate the books and provided a tracking number to call ups. Upon speaking to a representative and finally finding out that he put the wrong address down for the shipment. I’m very discouraged by the unprofessional behavior of this staff and they aren’t even staff of MDC and use that to continue to do poorly. They need revised by MDC. This is unacceptable and discouraging for new and future students.
I love going to this bookstore every time. Well mannered staff and friendly too. Great selection of books. My second home..!!!
As in dangerous to your wallet. I went in, just planning on seeing what they had and walked out a half hour later with a ton of books in one hand, and a much lighter wallet in the other. :)
Well, I love to read especially about history and both the World Wars. Since I cannot afford to purchase all the books on the subject I go there to read them. So far they allow me to do so without complaining. They are very gracious about it too.
Price - Everything is overpriced.Service- Store is inadequately staffed resulting in long lines and overall poor customer service.Quality- The quality of the products offered is average, but for the price below average. Higher prices for average quality products with no perks.Online- If you place an order online they take between one to two weeks to fulfill the order. Although, the items are right inside the store and you could just walk in and buy them.Overall- With everything taken into consideration, avoid this store, only but what you must.
Lots of books but no soup ha ha! (just kidding) i went here to find a bible for my grandson (problem child sometimes unfortunately). fresh mouthed kid told me to look in the fiction section. he got a laugh this time but well see who is laughing when he gets to the pearly gates.
They always hang up your calls
Good luck having anyone answer the phone here!!! I have been calling for two days and I keep getting put to vm. Cant leave a message because the mailbox is full. Very frustrating that now I have to go to the store to get a question answered.
Good venue
Informed me that my book was ready a bit late but staff was helpful.
Employees are wonderful, Diana is amazing, it’s a lil pricey but what can we do.
I like the place because it has nice staff and my brother got all his books there for low prices like 2.99$ or 3.99 and that is really cheap for a book.
Fantastic, you get to watch your bank account drop like a rock!
Good place to buy your books for school and school materials.
That book store too expensive y’a but everything else is ok! I got ENC 0015 and 0025 books for sell
Spacious and filled with more than college textbooks...friendly staff..
Slowest employees ever. Give the wrong codes and everything, interamericans bookstore is way better
They had exactly what we needed. Thanks
Great staff.
The agent sales are very friendly, the price is a little expensive for something books
Employees/Students are rude and ghetto, dont give prices over the phone according to company policy which is completely outrageous.
Friendly employees very helpful
Mostly for college students
Employees help you a lot here finding anything you need
Very popular
Great place
Slow
Welcome to MDC Bookstore.
Great
Vibinum
Regular