Always a pleasure to shop here. There’s a little issue with the ladies working at the Deli area. They seemed to have a bad day. But overall, my favorite Publix don’t disappoint.
Just a great place to buy your wines.. thats the bottom line! 🍷
I love Publix but there is a woman there who can care less how she makes the sandwich. I expect a beautiful sandwich; I dont want vegetables thrown into my sandwich, but nearly placed. I dont want be attitude; I dont want half a ton of mayonnaise. Ill be happy to remove this negative comment the next time I go get a sub and its done the right way. The Publix way.
Very clean, amazing service. Fresh fruts.
Front crowded with homeless not inviting for a publix. Once your through the door your returned to what you would expect going into Publix fast and friendly.
Clean organize, great costumer service always going the Xtra mile to help costumer
As a former publix employee and resident of Miami Beach I am disgusted at how this Publix is ran. There is never enough registers open. The pre made wraps and salads are always empty. There is holes all over the dairy and frozen sections. There is never enough bread for subs and the online orders are never ready on time.
Very friendly staff. Some limit on certain produce being ripe and ready to eat. Overall very good store for how busy they are here on the beach. Plus everyone knows my dog Oscar by name. Just cant remember mine. Lol
This is my home store. Everything always fresh. Very lively personal always helpful. Always getting my seafood there
I like to go there when we go to the beach and buy their chicken tender sandwich, it is delicious. Usually it is fast to get in and out.
Best Publix in miami. However the standard of customer service is declining because of the hiring choices. Literally had a customer service representative standing in middle of the exit blocking the automatic door and when I walked through she tells me FU, you didn t thank me for holding the door! I was astounded Ive been to this store 300 times. Truth is she was blocking an automatic door then insulting customers for not thanking her. Just because she didnt want to work at the counter and was faking assistance to customers where it was not needed. Please do not give jobs to people who will not stick to their work commitments and adhere to the corporate standards they are paid for. It is a growing decline of customer service standards across the Brickell and Lil Havana Publix stores also. Kroger please come into FL and save us.
Nice small/mid sized grocery had everything I needed.
This is a fairly decent Publix. Way better than the one on Biscayne Blvd. The employees are more likely to help and the selection is decent
The Publix here has a ready to eat station and a great beach accessory department. It is a busy store with little wait times to check out. No self check outs in this location.
Hot food is fresh and delicious at noon, especially the fried chicken! Cold case has a wonderful variety of take and reheat as well as various cold salads. Managers and Employees are friendly and helpful.The negatives are, the numerous displays in the isles causing traffic jams and the large number of stocking carts with emplyees 9n the way trying to stock shelves during busy shopping hours. Hard to get around and keep your distance. They are having difficulty keeping shelves full during Covid. Many times they are out of random staple items.
Conveniently located when you first get to SoBe. Parking is easy in the garage complex and it is free for two hours. Store is big, clean and well stocked.
Excellent food parking was free and the fried chicken was delicious party tray was fresh and delicious
Great location. The staff was always friendly and helpful. The store was nice and clean.
Surprisingly not depressing :)Has an awesome selection! Clean. A little pricey but what do you expect for its location. The workers were friendly and competent and helpful.Ive shopped there twice now.Knocked a star off because the stairwell smells like pee and the shopping carts wouldnt go to the garage so we had to push and grind and almost didnt make it out of the elevator with all our heavy groceries.
A supermarket with a very good location and parking. They have most of the products you wish to find on any budget.
It is my favorite place to shop for groceries. It is convenient, great selection of organic food and the staff is friendly. There is a big car park above the store so no problems with that.
Nice and clean environment friendly employees ill be doing all of my shopping here on my next vacation to Miami
WOW!! I was a Whole Foods customer!! No more!! This Publix store is so well run from Top on down. Great organic selection along with everything else. Great staff and so much cleaner than other stores. Fair prices also. Thank you.
The store is clean the product is good the management is excellent and the management of the fruit department and the people that work there are excellent I only buy fruit when theres one guy there that I know very well they give me exactly what I want love it much better than Whole Foods 10 times better than Whole Foods
Thats the best place for food shopping every one is so courteous and helpful and they have the best Quality of meats and seafood.
Great team but never have specials better price for Family
Love this place! Brings great memories
Publix still remains the Icon with supermarket is concerned. Clean, organized and the staff is friendly.
It used ti be a great place to shop. Now the staff is sooooo RUDE, they all have attitude including management. What a sad thing to see. You say hello they stared at you like you said something wrong. Very unwelcoming atmosphere. Will not be going there anymore. Try whole foods, trader Joes - much better.
Its a Publix. The free parking for two hours is worth mentioning.
A good place to buy your groceries.
Order online a salad, one hour later they still didn’t have it ready.
This is a small store compared to most other Publix, very neat, clean, organized, the favorite of the south beach neighborhood
Love this place!! I always buy too many things... and free parking!!!
We wanted Publix subs but nobody was working at 4 p.m. We bought food to cook dinner instead. The woman at the door let us park our bikes inside and I agreed not to tell anyone. 3 stars.
I always shop at Publix. This one in Alton road is well organized, the staff Is friendly and it is convenient as you can park above the supermarket and get an elevator to get to the store.
I never have. Much time. For shopping. But. In this location. I can. Do it so easy. Fast. Always. Clean. And the staff. Good. Continue like this please.
Good but I dont have luck in scratch off 🙂 🙂🙂🙂 there
Fair prices to be at the Beach. Good all around Publix.
Asked to leave because my 3 month old dog barked.
Most complete supermarket in South Beach, others might be better but much more expensive. Several of my favorites have been discontinued.
Love to shop at Publix any time I get the opportunity! This one provided everything we needed.
EXCELLENT AND WELL SUPPLIED PLACE TO BUY ALMOST EVERYTHING.
South Beach (5th street) Publix sushi was awful. The brown rice was too cold and hard; not fresh rice at all. Publix at the Biscayne 128 and 96 locations are much better at making sushi. Although the salmon used by all Publix locations are virtually tasteless and very pale in color. Fail.
Beatiful place to go shopping Luv It two thumbs up!
Nice clean store with good prices and plenty of variety!
Worst Publix I’ve been in my life, one of employees refused to help me to organize my shopping
Nice stores. Clean, lots of variety.
Very clean supermarket and very nice staff
Worst attention always at deli and sandwiches
This is the only probably could have been too and that has a couple rude staff Little Miss Attitude in the grocery pickup must hate her job poor girl I dont understand how people can be just so unhappy with their life to be rude to people other than that everything went all right
Amazing that on a Saturday at Noon, they only have 2 Cashiers. Both with huge line. Attempted the self checkout with no success. Had lots of produce that needed weighing. Staff was totally incapable of assisting.
Just when a Pandemic breaks out, this Publix decides to re-arrange the entire store so if youre plan is to go in, grab something and leave, forget it. Youll end up wondering around far too long looking for where the items are that you knew by heart before. They also removed the express lanes and installed touch screen self serve registers because were all looking for more community touch surfaces to interact with. Another thing, beside raising prices during the pandemic, they also severely cut down on sale items and eliminate rain checks. Anything decent for sale is gone in a day or 2 so dont even bother going for that item(s), its gone.
Not my favorite Publix..has nothing to do with the employees but more to do with the sketchy people outside...
Too many bugs outside. Not enough bike racks.
Girl at customer very helpful !!12/30/19I’m shopping at Publix and have to use the bathroom- it just so happens that at this exact time the man comes in to clean it !!! He knows I’m standing there and is i think for the first time I’m a week mopping as he sees me there standing for the last 30 minutes !!I forgot customers are last .. I come into this Publix almost everyday and the bathrooms are never clean but I bring my own spray however today he’s doing the works !!If thr have a sheet the bathroom should never get dirty anyways ... it’s obvious they don’t follow the sheets’ time10-10-2020⭐️ I guess this is the “new normal” customer service lines at Publix are horrendously long !!!!Where is the help ?Meanwhile you have a lady standing at the door telling people “ cover your face” and she’s getting paid for what!! What’s wrong with this world 🌎 ?Social Distance practice at a minimum!
Surprised to see the bread isle so far to the east side of the store away from the other grocery items.Check out was good with a few minutes of waiting.
Great ! Submitted my order online then I picked it up with no delay and it was as requested with no mistakes 🙃
Its always a pleasure shopping at that Publix you can go to someone show me a picture of your product and they tell you exactly where it is
Great selection of food between meat, produce, seafood and non perishables. Great walk from our condo to there. Felt very safe
Always, always, always missing something important on my list.
This has got to be the worlds worst Publix! you’ll have up to 10 in line with two cashiers open and they just look at you like you’re a problem ….all they want is for all to use their self checkout…so they don’t have to pay help!Horrible horrible service!
Nice enviroment to buy groceries.
Has all you need to prep you for your trips to the beach.
I think Publix is a great store with world-class service. P
Delish and environment clean.
Its large and has just about anything you need. It has alot of items marked buy 1 get 1 free. The only bad thing is that its a little pricey.
The best #1 grocery store in South Beach. Everything is in stock. Bakery has beautiful variety of cakes & goodies. Birthday cake was fresh & delicious. Helpful & friendly staff. You can tell they love their job. Convenient location with parking. Made on the spot sub sandwiches are excellent! Take it & go to the beach.
A great supermarket.
Nicest publix I been to
Found everything I needed. Store clean and organized. Good prices.
Great Publix, love the self checkout and they always have what I need stocked
The signs on the floors of publix are very clear. Do not enter and one way only! Definitely not being up held and way over crowded!!!
Very clean and welcoming employees
Great staff but terrible, unethical company. Theres a Trader Joes just down the road for your necessities.
I had an amazing experience at the deli with Rica and Ivan!! They created such an amazing shopping experience and the atmosphere was nothing but friendly and kind. In all my years of going to Publix I’ve never received such great service, it felt like I was talking to friends of mine!The sub was great, making this my main Publix, looking forward to another great interaction!
Vegetables can be somewhat od
3 diferent Publix and can not get Hungry Jack hashbrowns.Did you stop selling it????
My husband and I rode our bikes here on my birthday 6/9/20 from Hotel Victor. We got lost but we’re able to find it with help on the streets. We had to wear a mask inside. But the store was nice. We came for fresh fruit, a pack of water, sandwich (ultimate publix sub) combo from the deli, and a slice of Funfetti cake from the bakery!
I love this store. Well stocked, good prices, strong community awareness, and they try to do right by their employees and customers. Great business to support. Every employee Ive talked to is customer service directed. Very clean, neat and orderly. Pleasant experience all around!
Nice store
Good prices
Excellent store, great selection, easy to find items, service at the counters and the checkout is fast and friendly. Parking is free for two hours.
Great selection of groceries. They have all of the “normal” groceries I was looking for as well as more specialty items that I like. Aisles were a little narrow and there were a lot of cart traffic jams as I moved through. Staff was friendly and helpful.
Bought a trash can didn’t use after 2 days went to return the Mgr Alex was very unprofessional just would not listen or understand after waiting 30 minutes to see him..Very bad experience for a 9 dollar item..
Liked it!
Its a pleasure.
Was very disgusting outside. Before you enter the door there is a man asking you for money. I went in and told an employee but looks like nothing done when I came out was still there asking for money. People allowed to hang out outside property they look homeless.
Clean, great staff and full of variety products
Just wanted to give a special thank you and pay recognition to two outstanding employees; Donaiyjah and Eduardo. They are personable, proactive, efficient and friendly. Ive always seen them at the customer service desk and they go above and beyond the call of duty to ensure customer satisfaction. They know the product as well as rules of the store and are always eager to help with a warm smile. Both of these young people should be celebrated and acknowledged for there selflessness and awesome work ethic. I cant wait to see them in the management positions they rightfully deserve. KEEP UP THE AWESOME WORK GUYS!!!!
Watch out for expired food!! Far too common here. And fruit isnt the freshest, but maybe thats a Florida thing.Avoid this store if you need more than a couple bags of groceries. Elevators are ALWAYS broken. Like literally 30 out of 30 times Ive been here. And the carts always lock up and become un-pushable. So you have to hand carry all your groceries to your car.Most workers are friendly and prices are decent which is why I keep coming back.
No chicken available in the morning?! All.boxed up
Parking is great, under 2 hours is free!!
Really disappointed that they changed their policy for buying money orders. Now you’re required to have a chip on your debit card, so if you’re unemployed and have that government card you’re out of luck. Thanks for making it harder during the pandemic.
I stopped going to that publix just because of the extremely rude worker . He works mainly on the lottery part. He has glasses and is younger . I’ve never seen a more rude worker anywhere in my life. If there was some control he would have been out of work for a long time.
Very good grocery store, VERY good bakery department (who would guess this), really fast online delivery, great cashiers, clean and well stocked.
Good prices