Greeted as always when entering, great prices on great products. Unfortunately just didnt have what I wanted. Still love Champs though!!! No one is better!
It was awesome! There were employees eager to help Im only 4,11 . Just wanted to take a closer look at a certain shoe I was reaching up and still inches away when a young man said oh let me help you with that. So sweet. Made my daughter blush! Awesome customer service! Very nice employees!
The shoe selection is great and the salespersons are very courteous! The shopping experience was a very pleasant one and l will be going back.
They had some good deals after the New Year and thumbs up to the associates they where so helpful with my purchase.
Long wait and need more sizes in mens shorts
Associates never picked up the phone
Great customer service - super attentive and genuinely helpful.
Great place to find steal prices. Oddly even tho Foot Locker, Foot Action and Champs are all owned by the same company...Champs puts shoes on sale others do not!
I didnt like how I was treated I was stereotyped and watched extremely unprofessional
The guy helping me was very good the cashier didnt give me a receipt and then after I checked to see if it was in my email nothing !!!!!! Called multiple times and still no response will be going back tomorrow to get my receipt !!!!!!!!!
Really no complaints just to crowded for me and they didnt have what I was looking for.
They NEVER answer the phone when I call. I placed a SAME DAY PICK UP order 3 days ago and no one can seem to tell me whats going on. The customer service online said they didnt get an answer from them either. They were quick to take the money but cant do their job. Such a disappointment.
I cant remember who helped me but he came in clutch
Ordered some nikes for my husband, for curb pickup. Was easy and fast
Very good selection of shoe choices and helpful staff. Shoe game on point!
Didnt have the shoes I were looking for.
Our visit to Champs Sports was great! All of the salespeople were cordial and very eager to help and to please. There was so much merchandise to choose from that it took us a while to pick our shoes, but when we did make our selections, we were totally satisfied.
Great service but long cash out lines
Never seems to have any sizes we need for kids shoes. The staff are helpful but most of the options they have are discontinued.
Even during the busy time of Back to School they were very friendly and i was serviced very quickly.
The best time for some new air jorden shorts no problem they have it all.
Cashier Hispanic man (didn’t ask for his name ) WAS REALLY RUDE !! I felt like I was being rushed and i didn’t even get a recipe through my mail ! Other employees were really nice and professional.
It was nice.
Always a sale on shoes and they have the best variety of Youth shoes!
Nice selection
Nice store with alot of great selection, my godson found some nice nike shorts for $40!!!
They alway have you back when you need a nice price on some shoes and cloths
Great customer service will definitely shop there again.
Busiest time if the year, back to school. The store was packed, but customer service was awesome. These guys really made sure everyone was help. The walkies, and the devices they used to see if they had the products was very help.👍👍👍
Staff is great. Joselin was great help
They suck!! Spent $200+ on a pair of shoes to be shipped to me from the Town East location, only to wait 2 days and receive the wrong pair of shoes! Now their phone either rings and rings and no one answers, or I get a busy signal. Called Customer service only to be told that that location is now sold out, but I can waste my gas and time going to another location to return the shoes I was sent and they can then order the correct shoes from a different location. Great! Champs will never get my business again! I will continue shopping at Footlocker and Footaction!
Champs at town east mall has a a manager that is really a top notch and customer service oriented lady. That is a joy to have come into contact with.
The whole staff on today were super friendly & attentive
Very unprofessional employees. They smile in your face & compliment you, then you turn around & they start discriminating you. Its 2018, yall need to grow up & get some morals!
I have always been a fan of this store. Love to it.
Very friendly and helpful.
Friendly and helpful. Didnt find what we were looking for this time.
Store is clean and stocked,very speedy with getting online orders out to customers the only thing is that you can not return items to store if bought offline which is inconvenient
2nd next to foot locker. Good choices in shoes
Shop Champs for all your sporting needs. Great prices, great sales and most of all great employees that care about their customers.
I need to know does champs do Apple Pay ?????
Fair mall prices, good teens store
Very lazy service and never answer their phones.
One of the guys helped me at all times coming next week for sure
The help was pleasant
Love clothes & shoes here
Nice selection
Nice store
Never a size 11.5 anymore 🙍
Love it.
Friendly staff
Inexpensive shopping
Staff be on your nuts
Good service
Manager rude
Good
Nice
Demacian takes more than an hour online and they have enough staff but at the checkout only two attending and the cashiers too slow 🤔👎👎👎 ...... even though they have a lot of bariety 👌👀
Excellent attention
Very kind and they help you find shoes of your taste and need
The staff lacks friendliness but the store has plenty of specials.