My experience was very nice and enjoyable Elizabeth made me fill so welcome and also she discussed everything down to the detail and didnt leave nothing out she has a smile on her face soon as u enter the office Elizabeth has a good vibe about herself cause she makes u feel so comfortable when u are there she helped me out a lot I showed up earlier to the appointment for my vehicle and she didnt turn me away at all cause I was way early for my appointment she always had u laughing thats all I can do is laugh around her cause thats how she makes u feel joyful and at ease I would like to thank you Elizabeth for making me feel like Im at home i appreciate you for that me and my mom when we had arrived there companys need people like u to brighten every one thank u so much Ill be seeing you soon again when my vehicle is ready 😃 🙂

Well, we didn’t get to get our vehicle fixed there due to our insurance isn’t accepted there. They did tell us if we could get the insurance to make adjustments they would fit us in.Now that is going above and beyond. We’re waiting to hear back from our insurance adjuster.Let pray and hope we can get it done soon. 1 vehicle is kind of hard to adjust to since we’re used to 2 vehicles, but I guess 1 is better than none.Looking forward to seeing our vehicle repaired. I’d recommend this Service King location off IH-30 in Mesquite, TX

Every one there was very nice and so efficient. I was so proud of my car when they finished. I have another problem I am taking it to them 8/2 to fix. Recommend them to every one.

I was in a wreck and the insurance took me to this Service King. Ive been to plenty of Service Kings before, but this one takes the cake. The workers are so friendly and considerate. They make sure they are taking ample care of your car to make sure they put it back into tip top shape. The person I remember most from this experience was Elizabeth. She represents so many good things as far as customer service, it was a blast working with her through the process of my car being fixed.Driving in Dallas, a car accident is always something you need to consider. In the case that it does happen, I recommend this area 100%.

Very friendly and professional and really cared about the best option for me! Best service experience Ive received when getting my car fixed hands down!

My truck was very wrecked, they did good repairs for the most part, but they replaced my rear bumper and it looks really ugly now. From what I can tell, they replaced it with a cheaper aftermarket one that has a slightly different shape and re-used the plastic pieces from my old bumper (one of which was broken) and they dont fit, theres gaps underneath and the whole thing is a little bit crooked. I took it back and they made it better but still doesnt look right. They also replaced a side mirror, I dont know what it is about the new one but it shakes a lot when Im driving down the highway, which makes it impossible to see anything on it. My insurance company highly recommended this place but there were definitely some corners cut with some of the repairs.

Top notch location for auto repair. They will listen to your concerns and put your mind at ease. The process is easy and painless. They take great care of you from start to finish.

The customer service great. Ill start by saying i didnt let them try to fix anything they didnt do correctly. The issues I had with them was cutting corners. They only put stuff on to make it look right. I now am getting it done correctly. They didnt put any of the undercarriage back on so the bumper likes falling off. The door that had to be repaired rear sliding door pops when it is opened or closed. I still do t have a spare tire. The service king off 80 is much better

Always choose Service King for all my repairs they do excellent work, and they go out of their way to help even after the vehicle has been delivered

Excellent experience. Prompt and quality work!

I had my car towed here after it was hit. The car started no problem but the damage was bad. The front desk was very nice BUT whomever looked at the car did something where the car wouldn’t start again. While I love the front desk staff, the remaining staff needs to be held accountable for the car no longer starting. No one could give me an explanation.

Service King is my employer and my experience has been the best in my career of over 40 years and no one has been better and that includes being self-employed.

The people at Service King did a great job keeping us informed on the progress of our vehicle and they did a great job fixing the damage.

Mr Robert & team was a pleasure. They kept me updated about my car and it was returned on time. Truly thankful.

I dropped off my car for a front and rear bumper repair. My car was finished on time as promised. I immediately received comments that my car looked brand new. Thank you.

I was extremely pleased with the repairs were completed by the Mesquite office. I received updates daily on the repair status. My car was even completed a day earlier than projected. I woukd recommend this company to anyone in search of body repairs to your vehicle.

Granted my truck wasnt repaired here, being I was declared a total loss, Alfonso was amazing. Very helpful and knowledgeable, and very polite. Will be going back for future repairs, if need be.

Very friendly and help full.

Someone hit my car and dented the passenger side. Service King repaired the door. Ive taken the car to them several times and the excuse is the door will never be as it was with original part. One guy heard the rattling and the wind while driving it. The rattling has gotten worse and the panel on the door comes up at times since the repair. I have a life time warranty and spoke to corporate office and they stated I can take to another one prefer I take back to this location. However, my time is valuable and to not repair the problem is a problem.

The best car repairs ever !

Rude as hell they never came out to help

Awesome sauce..

Bad customer service

This place has very experienced staff! They are honest and service wide variety of vehicles beyond the oil change and give complementary car wash with oil change.

The worst experience ever. 7 to 10 days turned into 4 weeks. The bumper was not put on right and headlights fogged over. Returned to them and just got it back. Headlights were still not working and bumper still loose. Parts were laying in the brush guard. The mechanics need lots of training.

Service was fast and polite. Only concern is that I never received a call about the status of my vehicle and I had to call them. Might have been confusion due to insurance involved.. not sure.

No integrity. Will not stand by their mistakes and take responsibility. We got our car back in undrivable condition and when we returned it all we got was a load of excuses. They had a dead end answer for everything. Tried to say that the intermittent wobbling and noise over 45mph was because of a needed tire rotation. We have documentation from Discount Tire of our rotation just a couple weeks before our accident. Also, any half smart person knows that tire balance issues cause a CONSTANT WOBBLE and NOT a wobble that is intermittent. Lies. Said it was the front tires...all noise and shuttering is from the rear where the repairs where made. The car was actually drivable when we took it to them in a wrecked state. Now it cannot be driven safely at all. Waited 31 days for a vehicle in worse condition...really? Worst part is the total lack of any accountability what so ever. Totally unprofessional service. Will NEVER use Service King again.Updated after their response: You guys have no interest in fixing this or you wouldnt have let us leave in a messed up vehicle. This is exactly the cut and paste response I would expect from you. No one once told me at the shop that they were sorry, nor did anyone offer to pass this on. When I asked to speak to the boss he wouldnt get up out of his chair and talk to me at all. Your response is like your service...limp.

Super disappointed. I hit my car on a big pothole, and put an insurance claim on it. They towed it to a different shop at first, but that shop doesn’t fix transmissions. This place was recommended, and I was excited to know my car was going to get repaired. I’ve been driving a rental car to and from both of my jobs, but my insurance iso key giving 45 days and can’t extend it beyond that, and at this point we already wasted two weeks with the first shop. I get a call this morning about my car, and they say they can’t fix it all because of it being spray painted purple. A lot of people have painted cars? It’s like saying they can’t fix another car because there’s dice hanging on the mirror. And the paint is an issue because they can’t color match it, even though I offered for them to either skip the painting or I can bring the paint in myself. They can’t do it because of insurance fraud. This is ridiculous. I told them to just total my car. I’ve had it less than a year so now I have to pay the loan difference and buy another car with money I don’t have

Great place to get charged 5 times what it should cost to fix your car. Maybe I am exaggerating. Its probably more like SIX times.

Fast, easy and excellent repair service!

Dont go to this place for an estimate on body work if you dont have an appointment. I went there last Friday to have minor damage to my car looked at and the girl turned me away, said to call the number on a card she gave me to make an appointment.It turned out good for me though. I went down the street to MAACO and they were great! They put my bumper back in place and didnt even charge me! They will get all my future business.

Nice and quick as usual.

They were very friendly and kept me updated on the status of my car. The repairs were even completed before the promised date.

I cant believe that my car is now perfect. These guys are fantastic. Their prices are awesome as well.

My car was hit while oarked in front of the house. Had to have it towed to Service King and wasnt disappointed. Very helpful and friendly. Repaired my baby in quick time. Highly recommend for any repairs needed.

Wow I love this place the staff was great My guy Joe is the greatest everything was 💯 perfect yes perfect Joe was so nice the front desk lady with the long black hair was so nice and the manager came in open the door for me made me feel important and Joe and his back team fix my car and did a wonderful job. So Happy with the work Well Done SKC

If I could give a higher rating, I would. First class from start to finish. Everyone was helpful, Chet sent me text messages consistently updating me on the status of my repairs, and they even finished a day ahead of schedule. A++.

Excelent Service..

It was a terrible experience I dont reccomend it to anybody. Stay away from this place they dont care about you or youre car.

The place was horrible the customer service was atrocious

The front desk clerk is super friendly and personable. The technician listened to my concerns and fixed all of the issues. The time it took to make the repairs was a little longer than I anticipated, but the overall work seems to be well worth the wait.

Excellent service and excellent attitude. Great people make a great car repair experience.

The guys here did a great job fixing the hail damage on my brand-new car (so sad!) -- the car was ready when they said it would be, and it looks perfect. Plus they called and kept me abreast of the status regularly. And stayed a few minutes late for me to pick up my vehicle when traffic slowed me down. Thanks, Chris and Brent!

Across from Eastfield College on Interstate 30. Dropped our car off there for repair after an accident. Went down the street to Enterprise for rental car. Repair cost exceeded the value of the vehicle. Vehicle was shown to be a total loss. Never saw the car again! Everyone in the front office was very efficient and helpful.

Good work and like that they give updates on repairs

Very helpful

Had a car totally redone after a tree fell on it, when they we re finished my car looked brand new it was amazing work they pay great attention to the detall! You can trust these guys with any make and model they have skillz

The service was fast and I was happy with the Job they did on my car thanks Service King will remand people to you and also great customer service😇👏😁😁

The work they did was good enough but an estimated two week repair (given after disassembly and inspection) took about six weeks. Also upon pickup the right rear window did not work. It worked before the accident. They would not fix it.

Took a long time. But well done

Very clean and up-to-date body shop service very nice

They did a wonderful repair to my auto after an accident.

They were fast with getting me an estimate

Great service from people who care and willing to get it right...

If I could give a lower rating, I would. Completely unorganized and rude, especially the woman at the front desk. When the car was deemed totalled by the insurance but is still drivable, service king just threw the parts into the back of the car even the bumper. The car was in worse shape than when we took it to them......2 weeks ago!!!

The repair looked great after they touched up on a spot I pointed out. The reason for my 2/3 review is because of the inaccurate initial quote. I think this was done on purpose because I did not state initially that I wanted my repair done at service king. Chris came out looked at the car for 1 min. went back inside and gave me a quote. This quote was very inaccurate because he said they would try repair the plastic bumper, when in actuality I know that he knew that it would need to be replaced (visually you can see the irreparable damage). I have had repairs exactly like this one done on 2 other cars (where someone re-ended me) and both times they quoted me for replacement because once a plastic bumper is hit it forms to the impact and is almost always replaced because even after it is repaired the weather will cause the bumper to expand and contract, causing cracks in the paint within 2-4 years. I assume he gave me a low ball initial quote because he thought I wanted to go somewhere else for my repair and was just getting a quote. As an appraiser he should have looked thoroughly evaluated the damage and given me an accurate quote w/o the BS. The final invoice he gave me after the repair was over double the amount he initially quoted me; this was not an issue for me because the other parties insurance was covering it but it is a concern of mine that an auto damage appraiser did not accurately assess the damage and rushed the process even after I asked him about replacement of the bumper instead of repair. An auto damage appraiser should give accurate estimates regardless of where the customer chooses to repair their car, and should do it in a manner that is not rushed giving the customer an accurate assessment of the needed repairs the first time!

They do great work but sometime overcharge

Service King off of I-30 in Dallas, Tx has a fun and friendly staff.

Unbelievably unethical, unprofessional and rude. If you bring your vehicle here I hope youre prepared to be flat out lied to and receive it back in worse shape then when you dropped it off. These guys are total scam artist.

Great customer service

Best service and quality work! Ask for Chet!

Taking forever with my audi

We took our wrecked car there for an estimate. Friendly

Good customer service

Good Customer service

Awesome people, great service

Location sucks and not much room for parking

AWESOME GUYS

Excellent body work

They quickly delivered my car and fixed it on the date they told me.

The best place to repair your car