I came in search for boots for my nephew and first thing I asked was if they would refund my money just in case. The girl working there said she would multiple times I made her aware of my situation and searching for boots and finding something he liked. I told her I’m just getting to the point that if these don’t work I’m going to comeback get the money and give it to him. She started laughing with me and she never said it was exchange only. If she would have I would of never purchased these boots and I could have taken him since it was a surprise. I’m very upset of the lack of communication from these people when I specifically asked if I would get s refund for my money back. Maybe being honest and not tricking people into buying so they can just turn around and profit of off them. I’m very upset due to this situation where is the ethic of the business at this point?
Great selection of western wear and boots, and even better customer service. The individual that helped me out was very patient and informative and helped me try on several pairs of boots until I found the perfect fit. Definetly recommend this place for all your western wear needs. Will be shopping here from now on anytime I need something. UPDATE: boots fell apart after wearing them 3 times (inside liner completely separated making them unbearable) going to take them to a cobbler to try to get fixed
Great selection and even better customer service!
Great selection of boots!! They also have shirts and pants, definitely saved me a trip to the mall... Customer service was amazing.
Service was good, selection was good. Place is a little small for how much stuff they have in there.
Excellent place to shop for cowboy boots and other accessories. The place has a full inventory.
Nice place prices are affordable. Customer service was great
Really wide variety of boots, workers were really friendly!
Great selection of boots.,.sales staff not very friendly
Bad place very very bad. They tell you its a very good boot but they lie.Bought a boot and not even a week they already ripped. Bad customer service. Everyone has an attitude to the people. Worst place to buy.
Excellent selection, good prices
Very helpful found me the perfect boots.
LOUSY - AND THAT WAS OVER THE PHONE HUNG UP ON THREE TIMES BECAUSE I DONT SPEAK SPANISH - LAST TIME I CHECK THIS WAS THE USA NOT MEXICO - TO BAD THERE CLOSE TOO - HOPE THE OWNERS READ THIS - BOYCOTT
Your boots fall apart and they don’t want to return your hard earned money back after selling you defected boots then the manager is rude and unprofessional the worst customer service I have ever had and I will tell everyone not to ever buy boots here and waste your money
Lol, Tania’s Boot’s.
Beautiful Things
I hate them for their you tube commercial that lasts 10 minutes and the video doesnt even look good !!
It is very good and it is better served and a lot of clothes for cowboys and boots of all kinds
I always buy my timberlands here
I really liked how they treated me
Good products
They lack more staff to better serve ..
Very good service
Great quality service and recommended prices
Special for all types of meetings
Good boots for work.