So Im trying my very first project and its my first time in there. The first guy was helpful showing me where the fabric I needed was. The second lady however was not helpful. She scoffed at the fact it was my first time there. Seemed shocked I didnt knit what the cutting center was and thats what I needed for my fabric. When asking for some advice instead of going well when I forget to measure or a rule of thumb for of you forget to measure she just said should have measured, how much fabric do you want I did not feel comfortable to ask her anymore questions so I just left.
Have what I need about 70% of the time, some of the employees are polite and some are rude so its a but of a gamble there. But the prices are way too high for what they have
This and other locations have good inventories and helpful staff. Pleasant place to browse and shop. Parking good. Clean, large store. Acceptable pricing.
Always a fun place to shop. Almost too many options. :)
We visited this location on Saturday 8-14-21. My daughter needed an item that they have locked up. The employee who assisted was SO cold. She approached and didnt even say a word, ...not even a simple hi. The cashier seemed so frustrated as customers punched in pin numbers for payment. If you work in retail, SORRY, but you gotta have SOME courtesy. Get a job that doesnt require human interaction if you cant be polite!! I will say that we went to a Michaels after we left here. We were immediately greeted with smiles and the employees were SOOOO friendly and helpful. JOANNs employees.... shame on you!!
No one around to to get highly over priced spray paint out of lock cabinet. Guess Ill search elsewhere for a free associate. 2 cashiers and 2 fabric with a huge line
If I could give a negative. I would .took a friend who lets say has a special ability. so he gets nervous. he said he would like to try it in his own. pick up 4 things walk around and be social. was his goal. he came back upset. this location..Ive been there plenty of times. But todays he came back to the car said they were rude and treated him he were a thief. will never come back here. they treated him badly. he has a metal block that he panics. he is grown but is respectful. I believed him.bit took three days to get him out of his depression.
All things for crafts and sewing. Good staff very helpful.
Young man was rude at cutting area. And about every 5 mins. an announcement came on, customer needs assistance in jewelry. The whole time I was in the store it repeated. Can someone go and assist that customer? LOL
Well this is a craft store like most craft stores. It is well stocked and often have seasonal crafts on sale. If youre getting fabric, take a number and prepair to wait. It can take a lot of time. Then the check out line can talk a long time. There is no such thing as a quick in and out at this store.But remember your coupons or your store app coupon feature to get the best savings.I love the large Jewel selections. The paper selections are also of a large fantastic variety.Remember to check the clearance isle. There is also a sperate clearance isle just for faberics.I love to come here. I make my own costumes.
Good customer service, selection and sales plus coupons.
My first curbside order from them had 6 items and they managed to forget two of them so I had to drive all the way back. Will NOT be giving them my money again.
Its a good place with lots of choices. When you dont have weird people cutting lines and being rude as can be. Cashier was super helpful and nice.
I love shopping for material and yarn. I made lots of washcloths during COVID-19 so it kept me busy during quarantine
I love Joanns, employees are friendly and helpful. I always end up spending more than I intend, not because its too expensive but because they always have the nicest things. Its like a candy store for crafters lol
Reasonable prices . we had very good help finding fabric
I liked the wide variety of crafts they carry.
Good parking. Very helpful sales clerks.. following Covid protocol.
Very helpful and knowledgeable about what the store had in stocks. The fabric cutter was awesome
Everyone was very friendly and there is a great selection at this location.
Pros:-Such helpful employees, at least the handful I talked to last week.-coupons in the joann app, I saved a lot!-employees know where everything isCons:-Organization is kinda weird for some small items.-I had to come back because they wouldnt accept a big bill at night ($50 at 8:45pm, 15 mins before they close) so be aware of that. Lucky for them I bought more :D
Some of the employees arent very helpful here, more concerned about chatting with each other then assisting a customer.
One employee emphatically told me they did not have something they did have. Lucky I asked another employee. They need better customer service training.
I was able to find what I needed 😌🙌🙏 thank you
This place has so much cool stuff the staff was so nice and helpful. The one down side very pricy
This is one of the larger locations with a large variety of items. The staff was friendly and did their best to answer my questions. The only real issue I had are the extremely high prices. I only buy here what I cannot find elsewhere.
Gotta love JoAnn’s! What more can I say they always have anything I need!
Very nice fabric! Always has good deals! Staff isnt always the happiest though.
Staff is nice, store is clean and they have a large supply of crafting stuff, not just fabric. Also have super cute holiday decor! Covid precautions are in place too
Had great sales on all our painting supplies and we love that theyre on our Super App for instant cash back!
Much more expensive than I remember, now I realize why I stopped seeing for fun.
Many fabrics and findings and accessories to choose from, but a bit pricey. Found the same or similar fabrics for far less. But the findings, accessories and additional trinkets, Joann is the place that will get your creativity flowing.
The staff was very friendly and helpful today.
Staff is always awesome, friendly, and helpful! Never have trouble finding what I need, and the store is always clean and well stocked with product. Sometimes the lines are long but staff is always kind and apologize for the wait. So worth it.
I just wanted a cute and cheery Christmas hanging plaque and I found one, and way cool and Happy Holidays everybody!
Dont buy anything you may have to return. If you dont have any of the packaging they cant even let you exchange it for a new one. Wasted my time and money on something that didnt even work out of the package
Has everything you need for crafting and sewing. Nice quality fabrics and notions.
This Joanns is big and I love the way they laid out the store, it feels spacious and bright. Love Joanns because they have the best coupons and deals out there, and have anything you could need for your next craft project. Its also located in a great shopping area.
Good deals after Christmas sales there. Not on crochet hooks got a lot of stuff to do this year
They didnt have the bkdy paint we needed but they did have the fabric and canvases
Found more than I was looking for. Always a plus
Customer service is on point, their staff was so helpful when it came to me describing what I needed and they lead me straight to exactly where all the supplies were! Very clean and they’re taking awesome covid precautions!
Great customer service! A young lady named Brooke was super helpful and nice when cutting my fabric today.
I love Joanns and have shopped there for a while now. My concern is during recent trips is that the staff is not wearing masks. They do only allow a certain number of people in the store at a time. Everyone is required to enter with a cart and when no carts are available they cannot enter the store. They also had tape on the floor at checkout so that people would maintain social distancing protocols. Staff should be wearing masks though.
Everyone at Joanns is respectful of social distancing and mask wearing. All the yarn I wanted was on sale!
I like stuff in the store but what no body likes and rarely few aware off, is the way they bill. On top of the actual expensive price, they charge Three types of Taxes, State tax, County tax and local tax, which normally no other store do.Same stuff available at Walmart way too cheaper. But it was a mistake going to there . Goodbye JOANN fabrics.
I buy material here quite often to make bandanas for the dogs I groom and they always have a large variety to choose from. Ordering online and picking it up in the store is also very convenient.
Person at the cutting table was wonderful
This place is huge and have toons of different varieties of goodies and arts n crafts materials. Great costumer service.(Is just a little inconvenient that is located way far in the very end of the strip mall and away from the main road.)
It is hard to find well stocked shelves in scrapbooking and card making supplies but not at this store. Friendly staff and set up for virus. Wear a mask.
Only joanns store In Mesa that had the fabric I needed. Great service
Lots of terrific fabric and craft choices.
Good and clean. Nice employees.
Really nice...as always I left with more than I needed :)
Enjoyed the visit the cashier Sage has some gorgeous eyes i told her that before i left
SO much fabric! I was in heaven. Friendly employees, clean store and lots of sales on stuff.
I love Joanns Fabrics... but this particular store is the worst. Very unfriendly. Go to the oe on Gilbert road... super friendly staff and they act like they are happy to work there. Dobson Rd.. forget it. Market Street in Gilbert--Awesome! Dobson Rd--- Dont shop here.
Very helpful ladies!!! I love this store!!! Any time I ask for help...they do setup in and help to the fullest!!! Very knowledgeable about the products. My go to!!!
Helpful and staff. Not over stuff like Michaels
Cheap and quick to get to. But selection is limited.
They had a great Christmas sale! The staff was friendly.
Very helpful
Great selection of fabric. Location is very clean and staff is very helpful
Always find everything I need and great customer service Every time ! My favorite craft store :)
This place is awesome! Luv being crafty!
Lots of empty shelves! Worried they may close the store! Online is not good for a LOT of their stuff!
Clean, very organized. Easy to find what youre looking for.
Unfortunately they did not have what I needed
Love Joann’s. They always have a great selection of items including a wide variety of fabrics to choose from. To make the best out of the experience I would suggest getting the Joann’s app it always has coupons you can use the same day and shows the sales that are happening.
I love this Joanns because they always tend of have the most variety in terms of what is in stock. However, the promotional signs are not always accurate which is understandable since the overall company changes the sales on a daily basis. I just wish there was a price check/ price scanners around the store since you cant always rely on the posted sale signs.
Great selection of fabrics, many on sale. Awesome customer service.
Very helpful. I needed something very specific as a backdrop for a technical video I had to make. As a guy, I had no idea what to look for. After describing what I needed, the staff directed me to the perfect fabric in under 30 seconds.
First time shopping here. Nice, clean store. Well laid out and helpful staff.I only bought one item but prices seem reasonable. I thought this was primarily a fabric store but they have alot of crafts items here as well. Probably not as much as Michaels but they had What I needed and are alot more convenient to my home
If it didnt have the fabric selection, I would probably never visit. Its the only location I know I can find fun and sometimes affordable fabric. Signs do not help. Always have a hard time finding products.
Staff was great at answering questions and restocking shelves and bare spots in the displays around the store. Only had 2 cashiers and a huge line. Need more cashiers on big holiday sales. Just my opinion.
Two things disappointed me last time I went to JoAnn. (1) Stock is still very low. I have a specific fabric in a specific color, that used to always be in stock, but now cannot be found. Kona cotton solid. (2) The young gal measuring tablecloth vinyl didnt, even after I asked her to, cut on the dividing lines and said that they just measure the yardage. The previous cut had been shy of the division as well. I will remember this if I see a fabric panel I like. Not the JoAnn experience that makes me want to come back.
The Manager Cindy was very helpful.She took time on her break to help me....and I had alot of questions 😉
Amazing. They had a great sale on Deco mesh. Buy 1 get 4 free! Yes I said buy 1, get 4 free.🙂
The employees here are very helpful and love to talk about your project. Dont be afraid to ask basic questions, theyre really kind! The cashiers often recommend coupons you can get on your phone at check out.
I totally love this place! I got a new sewing machine for Christmas here and its wonderful! You can get any kind of crafting projects you can think of here, except for plastic Canvas, which I do a lot of! But I guess they just dont have a big demand for it anymore! This is my number one place for most all of my projects! And they have a big variety of sewing materials too! The staff are friendly, but I always get behind someone in the line to check out that takes at least 25 minutes! My only suggestion is that they need more than one cashier! I would give them a hundred stars if I could! 🐾🐾 Merry Christmas!
The person cutting our fabric today was super nice. She asked how we were doing and engaged with a healthy conversation whilst measuring and cutting. Thank you!
Always fun to be creative with the help of this store. Close to many other places
A little short supplied on merch, no sanitizing wipes for carts, did not find what I needed. Disappointed
Spacious and lighting is bright. Best for viewing fabric. More fabric selection. Will go back
They have sales but I feel like their regular prices are very high. Unless you have a coupon or its on sale at 40% off then youre paying too much. Otherwise, they have a wide selection of craft supplies and fabrics.
Very clean and the employees are very helpful
Why they dont have a Mom shopping evening and social time once or twice a month, I dont know! How many of us scramble to get there by a few minutes to nine hoping we can get what we need super fast?! A late night till 10 or 10:30 would be the talk of the Moms blogs!!!
In store apprx 4:30, fairly quiet for a bit. There were the usual kind of sales items off 40-60%. Some interesting items. The staff was friendly and helpful. Busy putting up Christmas items. Its sad, its only Oct. 2nd but all the craft and hobby stores have Christmas items out. I was fortunate, I found what I was looking for at 60% off, heck of a deal. Deals are hit or miss like most stores. Ill continue to shop there.
Good selection of items. Good sale going on today. This time I was able to get checked out in a timely manner.
Dirty, empty, long wait without any customers in line and overall very unimpressed.
I cant think of any crafts or craft supplies that JOANN Fabrics doesnt carry, and typically at lower cost than the competition. Im no arts and crafts guru, but I can tell you one of the best qualities of JOANN Fabrics; it isnt Walmart. That quality in itself is a huge benefit, and frankly reason alone to shop here. The fact that the prices are competitive to Walmarts just makes it that much better. Also, unlike some of the competition (cough.. Walmart), the employees arent treated like 2nd class citizens and it shows in their demeanor while at work. Dont get me wrong, Im not insulting the hard working, overworked, underpaid Walmart employees. Its the management and ultimately the corporate structure and its utter consumption with greed and wealth at any cost, that make Walmart such a heap of disgust... the overly aggressive, lowbrow snobbery of a considerable portion of Walmarts customers doesnt make the place any better...The point is, at JOANN Fabrics none of those qualities are apparent and it makes for an enjoyable time perusing the large assortment of very cool goods here. Theyre doing it right.
This is our favorite Joanns. The staff is very nice and weve never had a problem. Its always very very busy at the fabric area which is a little uncomfortable for me being a dude waiting for fabric to be cut. Its not like home Depot but it is what it is. If I can make one recommendation to the store though is to put some chairs so that the ladies can have a seat while waiting the half-hour for their number to be called. Other than that, the customer service is great.
Great prices n lots of help.
Love the material section. Very nice store just needs a few employees around. A whole store with a cashier one sticker and a material cutter.
Great selections...cutting staff need a lil customer service training!!! Cashier was very nice!!!
They had exactly what I needed for a project i was working on. When i got to the register there were coupons that i could use, so my items were cheaper than the already discounted price. The service was super fast and friendly. Will definitely come back for more of my crafting needs!