They repaired the back hatch on my pathfinder. After calling and calling for 2 months I finally got a date and rental set up. When I got there they gave me a hard time about a rental. I also wanted a chip on the bumper painted that I was going to pay out of pocket for. They gave me a quote the first time I was there but it was so long and the guy didn’t write it up. He said he would call to give me a quote and didn’t. When the car was ready they didn’t fix the bumper. I was told I had to give the rental back so there’s no way I could get the bumper painted. Very unprofessional staff. I will call Nissan with other body shops next time.
After taking my car in to have the bumper fixed, not once, but twice for the same problem, it is still not right. We have called and called and are not having our calls returned. Shoddy work and poor customer service.
They do a great job on repairs