Rarely do I ever give 5 star reviews . No one or anyplace is ever perfect. Had my windshield replaced at the business site. Was easy to find. Everyone was polite and professional! Work was completed in a timely manner exactly as explained to me when I made the appointment for service. Glass looks very good. Thank you

David was very friendly and professional. Replaced front windshield on my journey in the driveway of the house. Thanks for a great job 👍

I did nothingThe guy came in replaced it wam bam done. It was fast

Daughter got her windshield replaced. Did a good job.

Great job getting my repair done. Quick response time and very convenient with their mobile service.

No complaints, came right to the house.

They didnt take care of me at all

Inflated prices and was told it would take 3 to 4hrs to replace the windshield on my 05 Pathfinder, when it was a job that was done, elsewhere, in under a hour and fir $100 cheaper.

Great service and work. Went to the Crown Point location and my windshield replaced and a regulator installed.

Never been to the place but dont like the fact that one of their drivers was tailgating me and almost clipped the front end of my van with my 2 yr old in the car.

Wonderful service would recommend anyone use this company!!!

Great service,great people that know how to speak to a customer(every other place I called for a quote was unpleasant. Short and RUDE!)and quality work at the best prices around. And they came to me. Thanks Glass America!!

They sent out a guy who did his job well. He was personable and professional. So glad i called them.

Great work and very convenient

Fast service. Great job.

The service was great. On time and finished in the time stated.

Excellent experience!

Thursday 9/12/19 Joe Z came out to fix the chip in our windshield.My husband went outside to meet him but I could hear them talking from inside the house.Joe Z was very professional, friendly and did a great job repairing our windshield.We were very relieved that the windshield could be repaired and not have to be replaced.We have already recommended Glass America to a friend that needed glass repair on their car.Thank you

I scheduled a morning appointment for my windshield to be replaced. I was told the technician would call me between 8 and 8:30 a.m. to let me know the estimated time of his arrival. I never received a phone call. I called the office around 9:30 and was told they would call him to see what was going on. Still, no one came and no one called. I called back at 12 and spoke to a different lady. She put me on hold to see what was going on. When she got back on the phone she said that the glass for the windshield was just delivered to their office and the technician would be at my house in 30 minutes. 30 minutes. 60 minutes. 90 minutes. 2 hours goes by and no technician. I was recommended to this place by my insurance. When I read the reviews on google, I was hesitant but was going to give them a chance. Then realizing that my own experience with them was turning into a bad review, I canceled. Literally, just as I was typing up this review, their technician knocks on my door. I let him know I canceled the appointment. Apparently no one let him know. He told me that the glass that was delivered this morning was damaged and that someone from the office should have contacted me. He also said that he just got the new glass and no one from the office had contacted him at all about any of my phone calls. Who knows what is going on with their communication and their offsite repairs, but they need to get it together. Obviously I will be taking my business elsewhere.

Did a great job on three windshields for me.

So I Contacted this company at 9am and gave them my VIN # so I can get my windshield installed I asked if it was in stock. I was advised YES so they claimed they needed me to come in because it was so cold. I received a call from a John My windshield was in stock and I was ready to go see you at 1pm He said. I Drove all the way there only to be advised that they did not have proper sealant to finish the job. No Apologies, No Discounts, No Resolution whatsoever. I advised the rep 3 times that I had a disability and did not want to leave my house. They did not care but they had no problems taking my money. USE CAUTION HERE DO NOT WASTE YOUR TIME. FIND ANOTHER PROFESSIONAL COMPANY THAT CAN ASSIST YOU!!!!! These people are unprofessional and dishonest.

Very easy process to get a car window nick fixed. Called. Gave us a price. Had a choice to take car in to be fixed or they would come to our home. We had them come to our house next day. Reasonable priced. So far so good

Not happy with my service. After scheduling an appointment, they came out the next day with the wrong window. I rescheduled because everyone makes mistakes and Im not going to lose my marbles over one accident. They come back this time with a right side window after the previous tech took pictures of my car indicating I needed a left side window. I called the establishment and spoke to the manager after that. Being inconvenienced 3 times when Im paying almost $200 is unacceptable. I told the manager I needed some sort of compensation and he informed me Id be receiving a refund on a visa card that would be sent through mail and that they would come back out to put the correct window in. I agreed and rescheduled once again and waited for the gift card to come in the mail. The next tech that came out put the right window in and then handed me an envelope. Inside was a $25 visa card. I called the manager explaining to him that he told me I would be getting a refund. He then changed his words, saying he said discount. These people will take time out of multiple of your days and then lie to you about how they will make it up to you. I will never use this servicer ever again. This is extremely uncomfortable for me due to the fact that Ive been in the profession of customer service my entire working life and hate customers who complain about things. I never wanted to turn into this person but I feel I need to let people know what I experienced.

Used them a few years ago with great results. Tried again recently with not the same result. Cancelled on me the first time and rescheduled for the next. Get a call in the morning that theyll be out half an hour to an hour after the time time I told them I had to leave that location. Now Im headed out of town with a busted windshield. Thanks- Ill be going somewhere else when I get back.

Was very helpful and did a great job

Nice work.

I had a crack in my front windshield on my Highlander and had the mobile service come out to repair. Great review so far!! Quick and easy I thought. However when we started car up the next morning, we see a flashing Pre-Collision Malfunction Warning. The system needed to be reset and when Glass America was notified, we were told we dont do that, you have to take it to the dealer. And pay an additional $275😡😡. Why were we not informed of this at time of installation. Cant you use your insurance? We were told. If I wanted to pay my deductible and file a claim I would have never used Glass America. I feel this should have been communicated before installation. Im sure we were not the 1st with a front window sensor. So on top of paying the initial $570 for the window, we need to shell out another $275 for sensor and all you can say is Im sorry...we dont do that. Will not refer or use this company again.

Excellent service. Good job on my charger!

Efficiency, personable, friendly. Windshield replaced at my home.

They recently replaced my windshield on a Honda Oddessy and did a terrible job. The cowl seal was not flat against the window. They used a very low grade glass that had a wave in it. The tech also left the car a mess, with debris left on the dash and tracked mud in from both the driver and passenger sides. Scheduled another replacement and was stood up. Do yourself a favor and keep looking for another place.

Absolutely best service around!

Reasonable

Excellent service

Professional service, reasonably priced, installation completed in the quoted amount of time (less than two hrs.)

They did a great job changing out my windshield at the best quoted price around.

Fixed my windshield pretty quick and reasonably priced

Joe was a great technician. Fast and courteous.

I just tried calling to enquire a price to replace my windshield and have been waiting on the phone for someone to answer over four mins and I hung up. Where are your sales reps who answer phone calls very unprofessional waiting for someone to answer the phone.

Wonderful, the glass is amazing. Thank you much Glass America!! Definitely recommended!

Great work they came to the house and they fix the vehicle so that was great, but a bit expensive

Very helpful and quality work at a reasonable price, I will go back if I need their service in the future

Awesome and professional work!

Glass America did a great job fixing my chipped windshield. Thanks to Mark Justak and his staff for excellent customer service!

The best

Good food

I had an appointment for a window repair and was taken care of as soon as I walked in by the very friendly staff.

Good service

There best