Extremely friendly and helpful. I’ve taken my car there a few times now, and always felt they were honest, did a great job, and did not overcharge. This last time unfortunately my car was toast. They gave me options and allowed me time to think about and figure out what I was going to do. I also really appreciate that they break things down for me when explaining issues, and they never make me feel stupid or like a “dumb woman.” I’m definitely going to stick with Driven Automotive. PS Danielle is the best!
Theyve worked two of our vehicles, great staff, reasonable, and they are true to their word. We were really happy.
We turned to Driven over 16 years ago after a horrible experience with the service department at a local dealership. We couldnt be more happy with the level of service and honesty Driven has provided our family. My wife and I have referred all our family and friends to Brian and the team at Driven and they have expressed a similar level of satisfaction. Brian has built his business on honest service and always going the extra mile to take care of the customer.
You can trust these guys. You dont have to worry if they are just trying to sell you something. Hands down the most important thing I can say.
Having moved to the Boise area 2+ years ago and in need of basic service on my Lexus RX450H, I researched authorized Lexus service groups near where I live. Driven Automotive came up and had excellent reviews. That appointment told me why. They were quick, professional, very courteous and covered everything that needed to be completed during this appointment at a significantly reduced rate from what I would have paid at a Lexus dealership.Fast forward to today. I tried to start my car early this morning only to find the check battery symbol on. AAA responded quickly (Clay with Country Repair and Towing) and managed to get enough charge that I could drive somewhere. I contacted Driven Automotive who, despite a booked schedule, found a battery for my car (a hybrid, no less) and had it installed within a few hours of my call. Similar to my previous experience with Driven, they were extremely professional and completed the work quickly enough that I was able to wait there for my vehicle. They even checked all of the basic fluids, etc. in my vehicle and replaced my key fob battery. If all of that wasnt enough to convince me to give Driven Automotive all of my future business, they were even incredibly fair in the price they charged me.I cannot say enough positive things about Driven Automotive. If you are ever in need of any type of automobile service, do yourself a favor and call them. You will absolutely be glad you did.
Brian and his team are outstanding. Highly recommend Driven Automotive!
My Car is my Bread and Butter so I wanted to find a place I can call home for all my auto needs, and this is definitely the place! I have been in for service or just stopped by for a question or concern and they are very attentive. Thank you DRIVEN for keeping me Smiling and Driving
Amazing people and they take care of you. highly recommend it to anybody that wants their car serviced the right way
Got a car inspection done for a used car I was looking to buy. The facility is incredibly clean and accommodating (have drinks, food, tv). Were on time and were very detailed with photos and descriptions of the inspection. Gave me great, knowledgeable advice. I will absolutely be coming back!
Great experience 😁
Love Driven. Very honest about car issues. Very fair prices. They even make suggestions as to where you can go to get other things done that they don’t do like tires. Everyone I have talked to has been very professional and kind. My husband and I will always go to Driven for any car needs. Thank y’all so much!
Utilized Driven twice now and will continue to go back as needed. Quality is great. Staff is great. Prices are fair. Overall great experiences.
They are so awesome to work with! They do exactly what they promise theyll do and in a very timely manner! Great communicators!
Driven Automotive recently conducted a complete overhaul on my 2001 Pontiac Aztek that included major work on the engine, cooling systems, electrical and even window repairs.About 4 weeks afterwards, my car wouldn’t start and the temperature gauge wasn’t working. I dropped the vehicle off at Driven on a Sunday night. Danielle called me early on Monday to get details. My car was repaired, tested and available for pick up quickly. They refused payment because they said repairs feel under their satisfaction guarantee.I can’t say enough about the integrity, the quality of service and Dean wonderful people at Driven Automotive. I highly recommend them!
Took my car here to get my valve gasket cover fixed. Very knowledgeable and honest! My car kept dying on me and I couldn’t figure out the problem. They diagnosed my car and found it was one of the spark plugs that had a misfire. They changed that for me. I also had a wrong screw to hold my battery and they changed that for me without charged. I worked with Danielle and April and they’re awesome and very friendly.
I love Driven! Theyve been my go-to shop for my baby for almost 2 years now. Great team, great customer service, knowledgeable, fair and they treat you like a friend from the start; not just another customer. I love that. Thank you guys for everything you do!
First timer, so far so good. Will have move service with them in the future.Lexus GX460
Driven Automotive is the epitome of everything I look for in an auto repair shop. Brian and his staff are exceptional at what they do and do it with class and professionalism. They specialize in Lexus and Toyota but have complete competence in all makes and models. My experience with them has been superb and they have always been honest with me. I highly recommend them as I won’t take my vehicle anywhere else.
When you have to repair vehicles, it is always a bad day. Our teen son broke down in Mountain Home and we had his vehicle towed to Driven for hopefully some not terrible news. April told him that it would be a couple days before they could look at it but she got back to him as promised within that time period. The news was awful, his first vehicle he had paid $3,500 cash for (less than 2 years ago) was a total loss. The bearings in the engine had been loose and did so much damage the engine was going to have to be replaced for a total of $5,000. Obviously, he was not going to afford to put that much money into his Subaru but we appreciated their honesty and that they had treated our son kindly when he was doing this transaction on his own. Hes pretty crushed and now saving for another vehicle before college starts in August. But he said Mom, I will take the next vehicle Im looking at to Driven before I buy it. Driven had our business, now our teens are trusting them with their business!
Driven Automotive did a great job repairing my vehicle! A huge thanks to Danielle who worked diligently to make sure the work was done correctly and that my coverage policy was executed appropriately. She is a fantastic communicator and a huge asset to Driven Automotive. I highly recommend Driven Automotive. Be sure to ask for Danielle.
Brian!!! You ROCK!! We appreciate your patience with us brother man. I guess we’ll keep you around 😂😂
I talked with April from driven automotive about my rear break pad needed to be repaired and they were quickly, honest people to get the job done on a timely manner. I know that they did a better job than Big O tire company that charged more for that brake pads and rotors combine. I will surely go back to driven automotive again for their service.
Driven Auto is awesome! Amazing customer service, Danielle worked tirelessly with my warranty company and kept me very informed through the whole process. The repair was perfect as well, my truck runs like its brand new.
Driven Automotive had been a great relationship for me and my broken cars. They are professional, timely, and affordable. The work has always been satisfactory and they not only warranty their work, they stand behind it.The fuel pump on my wifes SUV recently failed. I had it towed to Driven late that night and called them the next morning. It took a couple days to order the part and get it installed since I wasnt on their regular schedule of work. Three weeks later the new fuel pump failed. Again I had it towed, a new part was ordered and I had the SUV back in three days, this time at no charge. I truly appreciate that.Driven has worked on my current and past vehicles. Ill continue to take the work there I dont want to tackle. And April is great to work with there. Shes professional, nice, and always returns my calls.
Best customer service, good prices, and no bull. Would recommend to anybody looking for a trustworthy shop to work on their car.
We’ve taken our cars here for years and are always impressed with the service we receive. The team is great at explaining the problem so you know what is going on. They call and provide a cost breakdown before doing any work so you know exactly what the work will cost you. I really trust their judgment when they tell me what is worth paying for and what can wait. The staff is always friendly and they have always completed repairs on time.
Friendly customer service and always straight to the point. Will never sell you something you don’t need! Look no further for honest and quality work.
They were super nice and helped me with my car. My cylinders were miss firing and they showed me why and showed me what to do when that happens. I have a 1999 Honda CR-V with a lot of miles on it. It was great and only took them like 5 minutes or less. Which was great and nice!! I didnt even get charged which I am super thankful for!! You guys are the best!! Thank you so much!!
Friendly and knowledgeable people
I would recommend you go to Driven as your first option. Extremely friendly employees. They kept me informed of everything that needed to be done and did not pressure me at all. The price for the job was very good and was actually a bit less than they quoted. My car was inspected and repaired the same day as my appointment. Awesome place!!
Great service. Lots of knowledgeable mechanics. Would highly recommend
This place is awesome! My heater stopped working suddenly a couple days ago. I called Driven at 8am to schedule an appointment and they were able to get me in the same day. They fixed the problem in an hour and a half. The staff was extremely nice and explained everything thoroughly. And fair prices! I will definitely recommend and be back if needed!
Highly dissappointed in this place! Took my Subaru there previously and was charged $2700 for blown gasket repair last March 2018. I understand this is not an easy repair and many other things were changed while we were in there because they were going to need it anyway. But, supposedly, all things new and placed. Fast forward to now, Jan 2019, I take it in because its missing. Danielle calls me back, first of 3 calls, to tell me my oil is bone dry, but assured me there was no leak. Now I just had oil changed there in Oct. 2018. So less than 3 months and its bone dry? Long story short, I go there and talk to head mechanic guy, I think his name was Brian. He assures me theres no leak and the car is just a quart low, but that I need new spark plugs, to the tune of $$. I wanted a second opinion, and glad I did!!! I took it to Johns, and they were exceptional. Not only did they save all parts that needed to be replaced, spark plugs, wires, coils etc, but they took pictures of where my car was leaking oil from the previous repair/ replacement. You know the one, the one where 2 mechanics from Driven said I had no oil leaking, that they couldnt find any leaks.I plan on taking this picture to Driven to hopefully rectify the situation of leaking/ not leaking oil. Maybe they will make it right and stand beside there work, or maybe not. Will update later.
We had our Ford Expedition and Chevy Avalanche in for emergency repairs the week before Christmas. April and Cody, the service managers, were great. Very happy. Reasonable cost. Excellent turn around.
Three years ago I went to Driven Automotive at the suggestion of another mechanic that couldnt fix my car because he didnt have the specialty equipment. I went to Driven and had a good experience, so these guys have been my go-to shop ever since. Over the past 3 years I have had nothing but good experiences there, with several different cars. What kind of good experiences? Well, once I took my car in with the dreaded check engine light on, they looked it all over and called me to let me know that the part that needed to be replaced was quite expensive ($500+) and that while they could get the part for me, I would be better off finding a used one online and buying it, then taking it in to them to do the replacement for me. I found the part online (used) for $150 shipped. I bought it, took it in, and paid them for an hour or two of labor to replace it.Since when are mechanics this awesome? These guys are, and they do it right. Ive had several good experience like this with them, including with my moms van after I picked it up from a rip-off mechanic who was wanting to charge $1,200 to replace her A/C compressor. These guys got her right in and back on the road the next day, for half of the quote from the other shop. These guys know what theyre doing and theyre serious about treating people right. I couldnt recommend them any higher.
Traded my truck, very fair. Nice staff, friendly and genuine.
Great service from a Great team. Driven went beyond the call of duty and out of their way to help us. We are a one vehicle family and they worked quickly to get the car in the shop and back in our garage. Facilities are nice and welcoming to families. Thank you Brian, April, and Team!
This shop is simply A+ all around. I’ve always done my own work in the past but have gotten too busy to continue. They were reasonably priced, friendly service and provided me with updates as the work was being done. I would and will highly recommend them to all of my friends and family.
I have been taking my vehicles to Driven for 6 years. Always good work. Professional and honest. If they can not do the job they will recommend someone who can that is just as professional and honest. Highly recommended!!
I stopped by Driven to have my check engine light diagnosed. I was greeted by June and she got Danielle to assist me. Danielle enlisted the assistance from Josh to complete the procedure. Josh found the problems immediately and knew exactly how to resolve the situation. Josh, Danielle and June were fantastic! Great company! Great people!
Brian provides excellent service. His shop is clean and efficient and he takes the time to listen to and inform his customers - its apparent that he truly cares about the work he does. I was headed over to his shop this Christmas Eve to get an engine light checked and I popped a tire on the way over. He drove over to where I was, changed my tire in the slush and snow and fixed my engine light. Hes just a good guy and his business and relations with his customers reflect that.
Service price was as quoted on an A/C pump replacement on an 01 Suburban. We ended up replacing one extra part as a precaution which was warranted and prudent. Price was better than any around and well worth it considering the 1 year parts and labor warranty.Driven was recommended to me by my next door neighbor and I wasnt disappointed.Overall I get the feeling they are interested in making me happy.
Very honest and efficient. I recommend giving them a call!
Great crew, and great communication! I really appreciated knowing the details ahead of time and the quality work they performed.
I have used Driven Automotive for several years now. I have always had a good experience. The most recent time I needed their assistance, they went above and beyond to help me with my vehicle. It was a more tricky repair and needed some extra attention. The team there at Driven were helpful, concerned about my satisfaction, and even gave me a good deal. I always recommend my friends to this shop for their auto mechanic needs. Thank you so much for your help and for making me feel like you cared about my needs.
We moved to the Boise area last year and found Driven online and were very impressed with the 5 star rating. They have lived up to it each time we’ve gone there. We have a Scion and Toyota and will continue use them for our automotive needs. I recommend giving them a shot.
Best service in the valley for your car. Awesome staff. I do not hesitate to recommend this shop to anyone. I will continue to bring our cars for any service.
I can truly say I cannot trust any other mechanic place other than Driven Automotive, I love that all staff there are trustworthy and don’t hesitate to explain and personally take you out to the shop and show you hands on where the problem is. I will always recommend everyone to Driven Automotive. Thank you for taking the time and educating me, I’ll for sure always keep my business with you!
This place deserves the 5-star rating! Driving through Boise on a cross-country move, and had a car emergency early in the morning. They were able to get it diagnosed and fixed within an hour, and I was out and on my way. I hope I can find a place like this where Im headed!
Been here twice to fix up my 2001 lexis rx300... Both times theyve been awesomely professional and courteous to a couple who are totally car illiterate. Always within the quoted price, explain what theyre doing and why. They have my business with this car and any I own in the future
I was greeted immediately. They were happy to have my business. Did an awesome job. Gave me clear and precise quotes in writing. Honest and I absolutely am grateful my friend referred me to Driven Automotive.
My go to for repair shops!
We have been Driven Automotive customers/fans since shortly after this business first opened in Meridian back in the day. Brian and his Driven Team are SECOND TO NONE! Brian is extremely honest, hugely competent, fair, friendly and kind with his customers ~ he is a customer service leader. We wouldnt ever consider going any place else for all things car related... you will NOT be disappointed and theres a pretty big chance that youll be friends for life with these guys! :)
Thank you for the gas and jump start. You made my day, seriously I am going to remember that one! AWESOME THANK YOU SO MUCH 😀
High prices for services on air- found for 1/2 cost in same market by reputable provider
My 2003 Lexus GS-300 needed a new engine.I bought an Engine from a wholesaler, then shipped the Engine and the Car to Driven Automotive.Mr. Johnson installed the new engine, and got the car running perfectly!I was then able to sell the car.If not for Driven Automotive....i wouldnt have been able to sell my vehicle.The service was Perfect!And the turn-around was much less than expected.I would ONLY take a vehicle into Driven Automotive!Great staff & pricing.Thank You.
Very clean shop and very courteous staff. Experienced mechanics with more than 10 years of experience, some as much as 17 years. A new member of the Meridian Chamber of Commerce.
Brian and his mechanics have served my wife and me for the past 7+years. Definitely professional all the way and very personable. We have referred others to Driven Automotive with only high regard for Brian and crew. Thank you to the entire staff.C Rich
Feeling confident at the auto mechanics can be a interesting experience. In the case of Driven Automotive I quickly felt comfortable and after speaking with the owner I established a sense of trust. I would recommend this business with no hesitation.
Brian and Driven Automotive has been repairing our commercial and personal vehicles for years. He is great to work with, upfront with prices and very fair. He always backs up his work and does what he says he is going to do. Highly recommend :)
The Driven Gang has been servicing all of my vehicles for years and I couldnt be more satisfied! Always fair on their pricing, very knowledgable, and when there is a major issue, they always deliver the news with a smile!! We highly recommend Driven to all our friends!!
Today I needed to drive from LaGrande, OR to Meridian, ID. When I had almost made it my car was definitely having issues. We stopped in here, and these guys are wonderful! I had recently had some work done on my car, and apparently the mechanic who had fixed my car before hadnt screwed in the drive shaft the whole way and the rear had jusr fallen out! These guys fixed it enough for me to get home, at no charge! They were wonderful, quick, and very helpful. Cant thank them enough.
Went for the oil change, tire rotation and 60k service. They did a wonderful job. I will be back.
I have been going to Driven for about 5 years now and trust them with my vehicles. The service is great, they stand behind their work and they are highly competent. Why settle for less?
Excellent experience. Excellent customer relations. Service, quality of work, very fair pricing, were all excellent also. Highly recommend.
Best shop in the valley reasonable pricing and the employees always have a smile. they know how to make a very frustrating time breaking down and explain it to you to give you reassurance that everythings going to be alright, they will always have my business
Very friendly and did a great job fixing my car!
Fantastic Service! We took our box truck in here, knowing that it had multiple problems, they were able to take care of the issues in a timely manner with great communication! We will be returning!
THANKS to Brian, I showed up with a horrible screeching noise right before closing and he didnt hesitate to pull my truck in and diagnose what was wrong and fix it. Excellent service.
Amazing service and the friendliest staff!
Was traveling through ID when our water pump sprung a serious leak. Driven Automotive got us in immediately and fixed the issue. They were so kind and helpful.
Quality work and reasonable price. I would recommend!
Did not go there they are way to much in there price and cant take youre parts in with you
We have been using Driven Automotive for many years. My husband and I have nothing but great things to say about this shop. They are honest, do an excellent job and get the job done fast.
Great little shop- really honest.
Back in middle of December I had my 1991 Toyota pick up towed to driven automative. Where at first I wasnt very pleased.. becuase I paid money just to not have it working the next day.. However I brought my concerns to April and her team. They were able to find the real issue after having the full bqck story on what was wrong.. and didnt charge me extra to correct it.. definitely turned my 1 start into more the 5 if i could.. my truck hasnt had an issue since.. ( Minus me keeping my lights on .. but thats a user error.. and a whole nother topic in itself.. haha).. thank you so much to April and her team at driven automotive sorry took so long for me to write a review.. holidays got the best of me..
Very knowledgeable mechanics and extremely fair pricing! I will definitely be taking all my vehicles to them from now on!
Friendly and fast service...not sure if they are expensive or not..
Have had a clutch replaced here in a Lexus as well as a small window fix-up in a Saab, staff is responsive and helpful and have been very happy with both repairs Ive had done here.
April and everyone else there is awesome. Planned on spending $500+ for something & they found a way to fix the problem for $80. If you have a Toyota, its a no-brainer.
I was very disappointed with the service from Driven. Our Jeep wasnt starting without being jumped, so we took it to Driven. After paying them nearly $600, it still wasnt starting without being jumped. It just sat in our driveway and after a few months it wouldnt even start with jumper cables. I tried contacting Driven to see if they would warranty their work, but they never contacted me.
I am grateful for the knowledge and skills of the staff at Driven Automotive who have been able to identify the problem(s) with my Lexus, provide an estimate that is reasonable, and perform the work in a timely manner. I would highly recommend Drive Automotive.
Very clean facility, professional staff, and very reasonable pricesVery satisfied.
Brought a RAV4 to be inspected before buy and thank god I did because the whole underneath of the car was rusted. It was an east coast car.The dealership that the car was from was trying to sell this car and didn’t say anything about the rust and when I took the car back to the dealer they acted like already knew what I was telling them. Ha!We dodged a huge bullet thanks to these guys.
Gave me 10% off to match their original quote, fixed a very hard part I gave up on! (Only my second or third time taking a car to the mechanics in 16+ years of driving)
Excellent staff, service and prices. Driven Automotive shows me that it can be done; excellent work and quick!
Best Lexus mechanics in the Treasure Valley!!!
I have used Driven Automotive since 2008. I have told everyone I know to used Driven Automotive! Brian Johnson(owner) is my guardian angel he goes above and beyond for his customers! Thank you Brian!
My brakes dont squeak and my shocks dont go clunk anymore! So grateful for Cody and the excellent staff at Driven Automotive for taking care of me and my car.
Great work! 1/2 the cost of dealership
We have been going to Driven for years. Always good and honest service.
Very professional, friendly, clean and affordable. Thank you Driven.
Nice people
The one thing worse than car trouble is not having a mechanic that you feel you can trust. Ive taken my vehicles to Driven Automotive for years now -- none of them a Lexus or Toyota -- and have absolute confidence in Brian and crew.
Seriously, I think I MAKE money taking my trucks here. They have saved me tons of money and do 10x the quality job as the dealers!!! Thanks Brian and April and crew!!!!
Very trusted mechanic! We won’t go anywhere else!
Honest service, they fixed my oil leak which was just a mishap from a previous oil changeThey did forget to tighten my radiator cap which made a mess on my driveway and could have caused problems but I am giving a 5 Star review anyways because of the courtesy of not charging me for a diagnostic feeThank you
Fast, friendly and informative.