Ive had two windshield replacements on two separate vehicles and glass doctor has gone far beyond my expectations. They come to you at your home and have never left a mess and always professional. Thanks glass doctor Ill always use you and highly recommend you to others.
They always meet our expectations. The service personnel are professtion, friendly and know their job. They keep you informed as to the status of your order or delivery. We have used them several times and will continue to use them in the future.
I needed to have the weatherstripping reattached to my window. It was detached more than one foot. These wonderful professionals were able to get me in right away and fix the problem. It repair has performed wonderfully and the issue is now completely resolved. I couldn’t appreciate them more!
I searched all over the Valley for a windshield for my brand new car. Glass Doctor was recommended by my dealer and their prices were the best. I was paying out of pocket and having the warranty is so helpful. They were also the quickest and offer free “come to you” repair which is great since I don’t have time to take it to a shop. The tech was super nice. He had my car done within an hour. Also the supplies they use allow for a super fast bond so I do not have to drive around with tape on my car. The tech also removed my car wash sticker well enough I was able to reapply it. Great service, great company.
Rapidly reinstalled (with new hinges) the old shower door after my master shower had to be retiled. There was less than a two week waiting period versus competitor glass companies which put me on their schedule many months out---that is if they actually would show up (including the original installers company). Did an excellent job with the shower door which is much better aligned with the opening than it was originally.
I had a Windshield replaced one one ehicle and that took quite a while but it came out OK.The thing that Urked me was the Chip repair on the WIFES car was VERY SHOODY and looks very AMATEURISH.It REALLY DOESNT look much better and there is NOW a SECOND CHIP that was NOT there before...I expect this new-second-chip it was done by the device they used to fill the original Chip.Im not a happy customer at all with them after this. Ive used them before with very decent craftsmanship so this was not expected from this location.Seems like after this that Ill be finding a new glass supplier for next time. Ill not take an additional chance with Glass Doctor in Meridian, Idaho again after this Inexcusable SHOODY WORKMANSHIP.
Always friendly and timely. Great company with quality employees.
Timely, professional, friendly, great price, great customer service, quality, on the replacement windshield of my Nissan Altima
Fairly quick and professional service. Highly recommend.
Fast service, window looks amazing! I appreciate the year warranty (especially living in Idaho with our constant chip sealing). Only complaints are- the guy I dealt with picking up my car was not friendly and seemed bothered to take my money, and the inside dash of my car was pretty filthy upon pick up. A simple two second wipe down after installation would have fixed that. (My car had just been detailed the day before so it was not dirty at drop off.)The woman I talked to on the phone while making the appointment was friendly, helpful and professional. Overall I would go back there again. The cons are easy to look past but could be easily fixed in the future.
Steve at the glass doctors was able to fit me into his schedule in 24hrs! He got me in and out so quick and he even told me “I’m booked solid for a few days, but could work me in since the glass I needed was in stock!!” Super nice and caring people who put you and your vehicle safety first :)Highly recommend calling and using these guys BEFORE you try safelight auto glass as you’ll never have human interactions with them ever.
Was shopping for a new windshield as I had two major cracks in our Jeep Patriot. Called around to a few places and was getting quoted 500-600, including safelite, plus at home installation surcharges.Called in to Glass Doctor. The lady who answered the phone was wonderful. Very kind, prompt, and professional. Within 3 minutes she found a replacement, gave me a price, told me about their 12 month guarantee, and gave me options for install times, which was less than a week out. At home installation included at no price! Heres the kicker.... 200-300 less than everywhere else. Immediately booked an installation.The service tech showed up on time, was extremely professional and was done in about an hour. Kindly gave us reccomendations and instructions on what to do next.Could not have asked for a better experience. A+, 10/10, 5 stars. Dont go with a company that cares more about marketing than its customers. Go with Glass Doctor!- Bailey.
This was a very easy transaction. I called for a quote, which turned out to be lower than I expected. I enjoyed the convenience of having the windshield replacement done at my home. New windshield looks terrific! I will gladly recommend Glass Doctor to anyone.
The crew at Glass Doctor handled my insurance claim and personal requests, and had the job done with expedience and professionalism. They were prompt and very kind people. Highly recommend this business
I had an issue with a rock hitting my windshield and damaging my windshield. Glass Doctor responded quickly and they were fantastic working me in on my next day off to ensure that it was fixed in a timely manner. They were kind, professional and fixed my windshield quickly. I will use them in the future and would highly recommend them to anyone that has glass needs!
Very professional and courteous. They called me the day before my appointment to remind me and again when they had finished installing my new windshield. They took care of all the insurance requirements and I didnt even have to call my insurance company, they did it all. I will definitely go there again for any windshield needs I have.
Its been almost 2 weeks since Glass Doctor repaired our cars windshield and everything is working and fabulous. Shawn was super friendly, knowledgeable, humorous, and wildly efficient. It was quite intriguing to watch him remove the broken windshield, clean everything up for installation, install the new windshield, and pack up.The whole process of utilizing this company was easy and speedy. Our Farmers Ins agent (Hannah from Tim Nelson Agency- Meridian, ID) referred us to this company, set up the 3-way call to file the claim and then Glass Doctor called to set the service time. Everything ran so smooth.I would highly recommend this company.
Highly recommend this company! Fabulous service! Quick and seamless through ordering product and install. Thank you glass doctor
Fantastic customer service. They called to let me know they were on their way, called when they got to my complex, and then gave me a call when they were done. Took the tech about 45 minutes to replace my windshield and we were good to go! It couldn’t have been any easier!
Their friendly and professional techs came to my work and replaced my windshield on one car and also came to my home to fix two rock chips on another car...all in one day because that was the most convenient for me...now thats great customer service! I highly recommend this company for your auto glass repair.
Extremely friendly staff! I don’t know the value because it was covered by insurance. Walked me through the insurance process, set an appointment, and the work was completed as promised.
Rather than replacing a window with significant hard water stains they recommended removing the hard water stains with Glass Doctor Rx Glass & Surface Scrub which I used. I went on line and found some 5 inch scrubbing pads to use with a cordless drill (A corded drill has to high an rpm). The hard water stains were removed with reasonable effort. The windows look like new!
My technician was friendly and handled all the insurance details quickly and professionally! This is my second time using the Glass Doctor and I’m pleased with my experience and their customer service.
They made arranging it with my insurance very easy. They arranged a 3 way call with my insurance to make it quick and efficient. They offered either to be replaced at my location or drop off. I chose drop off and they were done well ahead of schedule. I wouldHighly recommend them.
Best company I ever worked with! Came out right away and made windshield like new. Would never even consider using a different company.
Appointment to measure was made and they came out right on time. I was given an estimate on replacing my living room window. Estimate was quite a bit less than others. The office called a couple of days later to set up an installation appointment. Again they showed up right on time. Window installed fairly quickly with very minimal harm to surrounding moldings. You could hardly tell anything was done. Window fits perfectly. Moldings put back good as new. Cleaned up and left the room spotless. Would highly recommend!
I’ve had them work on different vehicles, from their mobile trucks or taking into the shop and all of the work they’ve done has been top notch from replacing a windshield to fixing different size chips. They’ll always get my Business!
Outstanding service, friendly staff. Highly recommended, thank you!
Windshield was replaced in a fast turnaround time.Technician explained what he was going to do and the problems that could come up.Trim was bad and not usable for useService was greatThis was fifth Windshield in 15 yearsWll definitely go back
These guys are unbelievably great and responsive! I cant say enough wonderful things about absolutely everyone I dealt with! Definitely will be my go to!!
Fast friendly service. Got me in and out in 20-30 minutes. Greeted me as soon as I drove in the parking lot and the device tech got right to work. They explained how the repair would go and finished it quickly and to my satisfaction. Highly recommend.
Great experience working with Glass Doctor! They were professional, efficient, and courteous! Will call them if we have anymore broken windows!
Glass Doctor has been our go-to for years at our business. They have a great sense of urgency, easy to communicate with and they do quality work. Would definitely recommend!
Great experience. Easy appointment process. They handled all insurance claim activities. Drop off was simple. The work was performed expertly and all stickers were transferred to the new windshield as before. All work was completed timely. Thanks!!
I have been using Glass Doctor since 2008. Great company.
Ive used them twice now to replace the windshield on my car. Both times they got appointments set right away, showed up a few minutes early, and got it done quickly. Their techs are friendly and professional and you wouldnt know that its not the original glass when theyre done. Next time I take a rock to the windshield Ill be calling them again.
Very friendly and helpful. They took time to investigate my issue with my rearview mirror and helped me order the correct part. They were respectful and prompt. I had three people helping me with my issue and I didnt even get charged a dime. Thank you so much ☺️
Very nice people from the 1st phone call to the installer. Had a few windows in house that the sill broke and needed replaced. Quick turnaround and a great price . Will keep there number and use againThanks
We have used the Glass Doctor many times over the years, and have been very satisfied with their quality of service and professionalism. I highly recommend this company.
I visited the Meridian Glass Doctor in person with my vehicle requesting a new windshield. The front desk person and a technician came out to my vehicle and reviewed the windshield and truck specifics to verify the year, make, model, specifics. We scheduled an installation the following Monday. I took the day off of work so that the window could be installed during the 7 hour window they offered. The technician arrived at 1:00 pm and promptly told me he had the wrong window. They then scheduled a second appointment on Wednesday to install the window. I took another day off of work to get the window replaced. The timeframe offered was 5 hours and the technician showed up 4 hours into the timeframe. He installed the window and once completed requested the $50 deductible. The technician could not get his ipad to work to take my payment for 20 minutes. Eventually he called in the payment and I was charged. The following week my wife called me and asked why we were charged $50 twice on September 16th and then again on September 17th. Once I jumped in my truck, the technician had left grease/oil of somekind on the armrest. My experience with Glass Doctor has been disappointing. I have had previous experiences with Glass Doctor that were far better. I will use Safelite in the future.
Professional, knowledgeable, friendly and fast! Would definitely recommend.
I was so impressed with the service that Glass Doctor provided me! My large picture window looked amazing after they replaced it and the technician was so professional and left nothing for me to clean up.
Really like these folks. Fast, Friendly and Quality workmanship. They can do it all, home, auto and business.
Fabulous to work with. Got us in same day, fixed the chip, and got us on our way. Repair looks amazing...highly recommend them
These guys were great. They repaired both dings, one of them was quite large. I stopped in without an appointment and they were able to squeeze me in.
The team at Glass Doctor was great to work with. I had a very large antique frame that I wanted a mirror in. The piece was approx 6 ft tall. They provided a quote, picked it up and turned the job around quickly. Very professional experience and friendly staff. It was a pleasure to work with them, highly recommend.
Everything went smoothly. So far so good with the installation. Our tech was nice and very respectful. He seemed quite efficient and left the place cleaner than he found it.
They are very courteous and professional. The work performed was excellent. Ive used them before and will use them again. They are my glass repair go to business.
Small chip in windshield they got right on it and was taken care promptly.
I’ve used the Meridian Glass Dr for over 5 years. Every experience has been the same: great! They do top quality work and it is almost always finished sooner than they estimated.
From Kevin on down, the team showed professionalism, curtesy, and efficiency. I will highly recommend, Glass Doctor to anyone in need of a windshield repair.
Us here at Access Heating appreciate them for their great and timely work!
The work was done right. But one of my wiper bolt covers was not put back on. Do not know what the repair man did with it. They fixed the problem. Very happy with them. Would recommend them to any one.
Donald was in and out in 15 mins! On time, exceptional customer service and super personable!! 10/10!!! Thank you glass doctor! You guys have always been sooo pleasant to work with!! Highly recommend!
They gave me a quote over the phone and came out the next day to verify dimensions. One week later we had a brand new window. The techs were very knowledgeable and very professional. Great job all the way through.
Regretfully, I treated the staff at glassdoctor very badly for making a decision (that added cost to the job) after they tried to get hold of me, but couldnt. After the fact, I realized that I was wrong. They were very professional and did an outstanding job for me. Thank you glassdoctor.
This company, their staff & technicians were consummate professionals. I’ve used several services in the local area — none were as responsive to our needs. Price, installation, punctuality, these guy’s beat the competition hands down.
Good job cleaning up. Thank you.
Very polite, through, and upbeat. Thank you for excellent service.
Windshield fixed quickly, great workmanship.
Great people to work with. Kevin is hands down very responsive and a great person to work with as a customer. They complete our glass repairs at our business and my own vehicles quickly and at a reasonable price.
The people have good service and do stuff on time. Thank you so much
Fast, friendly, professional service!! Luke went over what he was going to do and what we were to expect along the way. Veh. Protections to safe drive away time. After looking everything over.. its like it never happened. Just like it came from the factory. HIGHLY RECOMMEND THIS COMPANY/LOCATION FOR ALL GLASS NEEDS!!
Was on time and did a great job. Will have to see if there are any issues but so far very plesed.
Talk about 5 STAR EXPRESS SERVICE! Less than 24 hour turn around. Everything processed through my insurance and not one thing to do but thank them. From the start Kevin was fabulous calling me back 15 min after my insurance submission. Austin was the tech that picked up my car and brought it back to me with my new Windshield. Definitely highly recommend.They were all professional and very knowledgeable.
I had them come out and replace the springs in my windows last year. I had a couple of the windows that were not staying up all of the way when I opened them after they replaced them. I forgot to call about it and when I was opening my windows this past week, it reminded me that I needed to call them. They said that it was over the one year mark so they wouldnt warranty their work. They could come out for $75.00 and look at it and replace them if needed. That would be another $175.00 dollars. Not impressed that the will not stand behind their work. I will not use them again!!!
Very quick and easy scheduling. Cost significantly less than other quotes. Work completed in one day.
Very good service and quick turnaround.
Great overall experience in replacing our shower glass and door. I cant say enough about the effort they put forth to keep you updated, and coordinated with install dates.
Always a great job! Car looks great
Job was done when scheduled, no problems to report at this time. Tech was professional and explained the process.
Glass Doctor did a great job at repairing two chips in my windshield! The only reason why I didnt give 5 stars is because of how long it took.
Easy to work with, went above and beyond. Highly recommend.
Called Glass Doctor to replace a residential window. From the time I initially called through the window install, Glass Doctor’s customer service was fantastic. Upfront pricing over the phone and Don did a great job replacing the window several days later. I’ve done business with them several time prior and they have always exceeded my expectations.
Unfortunately I don’t have a service to review with this place. I did call on a Sunday and talked to someone to be placed on a call back list, Tuesday comes around and I called them. The lady then told me that if I had a wooden door with 9 glass panels in it that they may not be able to fix it because back in the day they built the door around the glass. Understandable, but then I was told they would charge me 35$ just to come look at the door and see if they could fix it. Sure it goes towards the balance but if they can’t fix it, I am out 35$ for nothing but an opinion.I called Anything Glass over in Nampa, the owner came out the next day (0$, not 35$), said yep we can do that no problem it’ll be about 20$ for the glass and 75$ for labor ( OR, these are on the inside and this is how you do it, if you want to save the 75$).I chose to go through the competitor, and pay them to do it solely because they didn’t charge that initial fee to come give me a quote. I might’ve saved 20$ going through glass doctor if they didn’t have any additional install fees but I’m sure they did.This is the after pic from Anything Glass replacing it. Bottom left lane was the busted one.
Great service, high quality work done expediently but thoroughly. Came to my parking lot and fixed me up right there. Good outfit!
Thanks for making my wind chip repair seamless! I will use you guys again.
Every thing they promised they did. In and out quicker than they promised. Very friendly and great service
Glass Doctor did a great job on my windshield. They were very professional while assisting with the insurance company. I’m very happy to recommend them.
Great service. Good people.
Annemarie was extremely responsive and helpful during the quoting process as well as working with my insurance. The shop did a complete windshield replacement in two hours. Gentlemen behind the counter were both very nice.
Great services. They drove to my truck, and came and replaced my window with no problem. Very nice and professional service and workers. Replaced my window for my semi in less than an hour.
Came on time, took very little time to complete work very satisfied.
Helpful, friendly service at a great price with the convenience of having them come to you. What more could you ask for 😄
Technician came to residence on date and time agreed on. He was professional, fast and efficient.
Very pleased with the service. Professional and friendly. They went above and beyond to accommodate my schedule for service time. And supporting locally with this business is a definite plus.
Great Business. Have used them for years on our personal vehicles and our 8 business vehicles. Appreciate their great customer service and quality work.
Anne Marie, the sales associate was incredible. Excellent customer service and very friendly. Glass doctor was accommodating to my schedule, letting me take my truck in after hours and pick it up after hours. Gave me a new beautiful windshield for cheaper prices than the competition. The cherry on top was definitely how friendly and kind they were, and especially Anne Marie
Super great to work with. They got me booked 2 days out when Safelite was 3 weeks out.
Great customer service and their technicians were very professional
They did a great job installing my window.
Excellent service. They called to remind me of the appointment, they called on their way to my home, which, was during the time frame they said they would call. The job took about an hour. Perfect work and very reasonable prices. If you need a windshield, give Glass Doctor a chance to earn your business. I am a repeat customer!
I was happy with the convenience and how quick and professional their team was.
The owner Cary did a great job! He was personable, professional, and provided superior customer service! They repaired a very difficult chip in my Honda Ridgeline windshield and when it was completed you couldn’t see the crack. I would highly recommend them!
I got a rock chip on the way to Boise and needed it fixed before I drove back home. I called and they got me right in with their mobile repair. He came to my office, fixed my windshield, cleaned the whole windshield of my road bugs, and I can’t hardly see the repair. I would use them again in a heartbeat.
Installed a beautiful glass barn door shower door for us! Impressed with everyone we came in contact with and love our new shower door!
Excellent product, price and installation. Everyone we dealt with was kind, humorous and professional. We will be utilizing the Glass Doctor from now on.
Fast, courteous and perfectly repaired. And so nice to talk to a person unlike Safelight,where human existence apparently doesnt exist.
Great service and excellent quality professional install of a picture window!