Havent shopped there much. Clerks are friendly and very helpful. I would recommend them highly for a shopping experience.
The Mentor store was recently remodeled which gave it more walking space. Some items are only sold online, though. Not much of Home Decor in stock. I am a Beyond+ member and love it. This gives me a 20% discount instore or online for more choices and free shipping! More than pays for itself at only $29 per year.
I found what I was looking for. Also try clearance, nice sales. Lot of products to choose from (patience)
Wide selection of homegoods and coupons are the reason I keep going back. Mentor is newly remodeled and looks nice.
I returned an item. They gv me a complete refund & were very nice nice about it.++-send
Staff was very helpful and friendly. Good shopping experience.
Clean and somewhat organized. So much merchandise in this store that not even the associates know where everything is. Was back in linen section and this associate was on the phone talking to a customer and the associate was rather very abrasive and when she hung up, she SLAMMED the phone down.
My go yo place for housewares. In stock & knowledgeable staff.
Neat and well stocked. Lots of clearance merchandise right now. We went in here for curtains and got exactly what we needed. We just have to do a size exchange.
Not located in my area anymore. Traveled far distance. Shelves well stocked. I love to visit this store. Prices are reasonable. Location is far.
Was glad to see this store is still open since the one on Som Center and the one on Harvard have closed. This one is smaller than the one in Solon, but much closer and they had what I was looking for. Did find it odd that the manager stated that they could not sign me up for their membership program at the store for $29.99. My phone was dead so I was unable to do it. So I put other items back and just got 1 thing. They encourage you to join, but cant sign you up, poor business management in my opinion. 🤷🏽♀️
Always fun. 50ft to lake. Great food slow but worth wait.
Very helpful and friendly storeAlways nice staffTheir manager is helpful and polite.Awesome store
They place obnoxious security tags right over product labels making it difficult (if not impossible). When the clerk couldnt remove the tag after purchase I gave up and returned the sheets I had just purchased. It was quicker than waiting on someone who knew how to remove the tag.
Absolutely love this place. Keep your 20% coupon ready and watch for clearance sales! Great place to shop.
It was my first time into this store, and it will be my last. We were looking for bedding for our new bedroom set, and were really excited. Not only were things not really priced, if there was a price tag it was written in chicken scratch. Some tags were in random spots, some items that had a sheet of pricing on the shelf were also stocked elsewhere leading you to have to walk around aimlessly to figure things out. Very overwhelming! I asked a staff member for help, and not only was she snappy right off the bat- she said that sometimes if an item is out on the floor that means it’s discontinued. So, “what you’re looking for might not even be available anymore.” Without even looking at what we were talking about. The kicker, however, was when she mentioned to me that she “was extremely busy” when we were walking to the display bed. Needless to say, we won’t be returning and I’m disappointed that I was such a burden as a paying customer. Not even worth a star.
Amazing experience at the store with Associate Karleigh. An item I wanted to purchase was ringing up at a higher price than listed. Karleigh took the time to look it up on the companys website and price match it. She was very professional, patient and friendly and is truly an asset to the store. After my experience with her, I will definitely return!
Service desk person and in store prerson were very helpful when exchanging my soda stream gas for.the first time:)
Great service good prices!!
Store manager Holly was great today. She honored a commitment given to me by an online CSR for a 20% off price adjustment on a $900 item that they subsequently rescinded AFTER I bought $800 of giftcards to pay for it. Two other online CSR reps said there was nothing they could do, sorry I was given bad information! I was unable to speak with a supervisor. I was getting nowhere with them, so I went to my store, and Holly made things right. She placed the order for me, and I was on my way. Outstanding service in the Mentor store!
Havent been in awhile but I really liked it
Didnt find exactly what I wanted but did place an order on line and picked that up.
Had what I was looking and Lori, the checkout woman, honored a sale that had not started yet. Great customer service!
Really great prices for quality products. Friendly staff
Love this store. Can always find something I need or want!!!!
Remodeling, looks great. Wider aisles.
Some Prices are High.. But most reasonable.. Variety of Items. Staff was Very Helpful for what I was looking for
Always find what we need here! Love The Coupons!
Great people very helpful
Sadly the stock appears to be significantly depleted. I wonder if they are preparing to close this location.
Nice friendly people. Nice store
Store is being remodeled so its a bit of a hunt to find what youre looking for but associates were there to help.
Got a great deal on a vacuum and they brought it out to my car so.I didnt have to worry about getting the kids out.
Great service but they decided to take a political side so I will no longer be shopping there ever again!
Great store has a lot of crazy things
Always love shopping at Bed Bath & Beyond and using coupons for good discounts. Had everything I was looking for.
Curbside is the best benefit ever.
A shadow of its former self...I loved this store but stock is not as abundant or varied and it makes me sad. Still found good buys in sheets and pillows. Save this store!
Always so neat, clean, and well organized. The staff there is very friendly, pleasant and helpful.
I hope this place never closes its the only on around this area
Love, love, love this retailer. Always have what Im looking for. Friendly staff and very helpful if I cant find something, which is rare. Coupon savings and in store specials are the best. Will go back again and again! Always a great shopping experience!
They are knowledgeable of their products and that says alot.
OMG quality at a reasonable price! love it! Great customer service! xoxo
Lots of household items in stock. Good prices. Great customer service from employees.
Good experience
Wow! What a great shopping experience at BBB. Originally had ordered a coffee grinder online for curbside. Went inside to actually look at it for size before I picked up my online order. Noticed a 10.00 difference in price. Despite the long lines and heavy traffic in store The Online Customer Rep., Manager took care of me with no delay or hassle and adjusted everything for me and credited my card back the balance. This is also a very well organized clean store. Excellent! 10 stars to the Floor crew, csr and management.
Not the best selection of bathroom accessories.
Found some cool stuff!
Nice service. Friendly.
Easy to find what we needed
Got a pan here and it was about 25$ cheaper then kohls..😁
All the aisles in this store are very crammed together makes it hard to walk around and find things. However, I believe all BB& B stores are the same way. it was very difficult to find anyone working on the floor this day however when we found Jess (sp) she was extremely helpful - thank you Jess!
Great curbside service, thanks BB&B
Lots and lots of fun home stuff
Very helpful
Great sale!
Was able to find the salt and pepper grinders that I wanted at a decent price
A variety of quality items. Always find something there
They were very helpful ordering a rug for me
Not so friendly workers manager
I was able to find every item I was looking for and was able to get 20 percent off
I had so much fun shopping here
It wasnt that bad. But it wasnt that great either. The staff, well some, were not welcoming, two of the store employees held a long personal conversation around customers instead of assisting them, and this store doesnt really have much of a variety like the other stores.
Had the items I was looking for.
My fiance and I are doing our wedding registry here and they are very helpful. They practically set up everything for us and we just got pick what we liked. Very hastle free and they have some great products in their store.
Would give 5 stars because who doesnt love Bed, Bath and Beyond but I have to give it for because virtually only half of the items in the store have a price tag. So Management if you are reading this, get a price check gun or get on top of your price tags.
The team is friendly. It is well stocked. It has good parking. And in case what you bought is a gift for someone they have an area where they supply wrapping paper and tape for you to wrap the gift. There is no charge for this.
The fish was delicious!!
The place is a ghost town aside from employees chit chatting in small groups.. Not one of them greeted me while I was walking through the store. Back when I worked for them that was a HUGE no no.The merchandise is way overpriced. Youd do better at Target.
The staff was very helpful. I dont typically shop for Bed Bath and Beyond stuff so I was needing a lot of help. Everyone was very kind and courteous. It was a great experience.
Good. I will be back to pick out my curtains and rods. Great selection.
Love their selection of items. Great service too.
I love savingsOmg
Nice place,nice people and helpful. Had everything we were looking for. Great place if you want any kitchen supplies thats for sure.
Very helpful sales personnel and no long lines ... purchased UGGs bed linens ... great prices!
Any kitchen or household whosit or whats it your heart desires is probably hiding somewhere in here. They have most of the major brands for kitchen utensils, dinnerware, countertop appliances, bedding, etc. that you might be looking for. Theres ample aisle space to navigate the store and the staff are friendly. Some of the displays could use a little attention but overall a good store. Just make sure to use one of their numerous coupons for your purchase.
They have stuff that others dont
Decent prices and service. Great selection of products and a very customer friendly return policy. The staff is always willing to help.
Poorly run store. Employees standing around and lines at the front registers when theres not even that many people in the store.
Did our wedding registry and the staff was fantastic. Left us alone for the most part but checked in every once in awhile to make sure we were doing ok and to make some suggestions. They had obviously read through our registry and made some good suggestions and were very honest when we picked an item that wasnt going to work very well for us. Overall amazing service.
Loved that we could use all of our coupons with one transaction. Saved a ton of money! Friendly service.
I was here looking for indoor plants/trees. I did not find, but there sure are a lot of distractions🙂
Friendly staff its ok but nothing to write home about
This is a great stop to get everything you need for a home in one spot! Always glad to see how much essential oil items they have
Great customer service
Very pricey
My wife made me go. It smelled pretty. I wish they would have had sports on TVs on the walls.
Its comparable to a high-end big lots.
Always get what we need, helpful staff! Good prices!!!
Clerk was super helpful even during this holiday rush
Cool stuff, a little pricey but they do have some deals, you just have to look for them.
Stick to the sales and you will love this place. They have everything you need for your kitchen needs.
Found what we need it for Christmas presents and the people are so nice
I love that Store.
On Sunday I visited bed bath & beyond. I went there to get some Hanukkah candles because my family and I were running londa. Fortunately or the last night of Hanukkah but I was able to pick up at least five extra boxes of Hanukkah candles. So so my family and I wont run out of them next year. I also like the large selection of different merchandise from bathroom article such as shower curtains towel holders, coffee makers blankets everything that you need you can find at bed bath & beyond. What I particularly like about bed bath & beyond, they also have on display many items that many entrepreneurs from the TV series shark tank. thats another reason why I like going to bed bath & beyond, many times this corporation gives the entrepreneurial Spirit a chance to make their mark on society. While at the same time giving us quality merchandise. Well done bed bath & beyond.