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GameStop
N95W18473 County Line Rd, Menomonee Falls, WI 53051, United States
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GameStop
Comments
Ki
Review №1

Service was pleasant. I could understand the lady helping me out. Ive been to the delafield store and the guy talked so fast I said forget it. Honestly slow down when you talk and help people. Its not worth losing business over. But this gamestop was enjoyable. Thank you.

Mi
Review №2

Went here cause was the closest place there was that had a nintendo switch to swap cause the one I got had problems. Good customer service

An
Review №3

Rather go here than Walmart, Best Buy or Target. Online is fine, but I rather check a store out!

Co
Review №4

Apes together strong. Diamonhanded forever customer. I like this store.

Ru
Review №5

ITS GAMESTOP ITA AWESOME

Ja
Review №6

Great trip as always. Staff was super helpful

M
Review №7

Finally!!!!!!! Just called at this location and surprisingly someone answered the phone!!! GameStops at S. 27th & Miller Parkway do not answer their phones Ive been calling both of them since until I called this location and let me say........Colin youre a lifesaver!!! Not only did you answer the phone (that was a miracle in itself) you gave me very fast, efficient, professional and easy directions to pick up my game in your store Monday from Bobby!! You guys ROCK!!!!! Sadly I cant say the same for the other locations 😔 you guys will be my go to store now! Thanks a million👍🏽

Ma
Review №8

I like my job

Ke
Review №9

Its always something 4 the family or the kid in you.

Al
Review №10

The staff was very helpful and knowledgeable. Very clean and covid 19 safe.

KR
Review №11

Got me what I need fast

Aa
Review №12

Poor customer service. I came about a half hour before closing and the person working there seemed like he didn’t want to be there and had a sour attitude with me. They didn’t have any new ps4s in stock so I ended up having to go to Best Buy. I would prefer a better level of attention and a bigger selection when I go to a store dedicated to video games next time.

ni
Review №13

Great store. Zach helped me and he provides the best customer service and is always smiling. Keep up the great work Zach!

ch
Review №14

Zach is awesome so friendly and extremely helpful. I had no idea what kind of games to buy my young kiddos and wanted to make sure it was age appropriate and he was spot on with his choices. This location is a little farther for us than Delafield but with excellent customer service I’ll make the extra drive. Thanks again for your help!!

Mi
Review №15

Nice store. Much bigger and more comfortable than a Gamestop in a mall.

Po
Review №16

Been going here for years. They are always friendly and helpful.

Br
Review №17

This GameStop is our main store and we always have a good experience here. The store is always clean and organized. The staff is friendly, helpful and knowledgeable.

Je
Review №18

Ive always liked this store as a kid and whenever Ive gone theres usually been great employees

Ju
Review №19

Bobby is an excellent associate!

Ar
Review №20

Nice people, good stuff

De
Review №21

Insanely overcharge used games/accessories. Extremely underpay anybody who sells to them. Anyone who gives this business 5 stars either know nothing about economy, simply have money to burn, and of course all the employees. The only reason I go there is if Im desperately in need of something. Thats why they get 1 star, for having many many locations so its easy to get to.

Ch
Review №22

I worked here for about 3 months for my first job and didnt make the final cut of seasonal hires to be fully employed. No big deal but dont go so hard on the guys working here theyre all good people. Shout-out to my former coworkers Ashley, Riley, Josh, Drew, Forrest for being real OG homies. Miss working with yall but then again working at a big corporate retail chain is absolutely soul crushing and the most anxiety filled thing Ive ever done so far in my 19 years of living as of writing this review.

Za
Review №23

Gave me a nickel for 30 games who runs this business I hope nobody ever comes here again.

Dr
Review №24

Favorite gamestop. Great customer assistance

T
Review №25

Great customer service but second time now that a brand new headset hasnt worked from the box

Br
Review №26

My grandson loved the place! Friendly staff

Jo
Review №27

Expensive, but the manager had an amazing knowledge of video games and videogame systems.

an
Review №28

I think got Assassin Creed from here, it was Ezio collection PlayStation 4

Qu
Review №29

They do not honor the coupons that are on their website. Also, I purchased a game brand new. The game failed to work with my console. I brought the game back telling them that the game did not work. I asked for a refund but they said that it is industry standard that they can not take games purchased brand new that have been opened. They then proceeded to tell me that I could do a trade in for my money back. They rung up the trade in value and it was HALF of the original purchase price. All of this happened within 12 hours of purchase. Very poor customer service.

Je
Review №30

Customer is the best, nice clean store, helpfully employees in store and via the phone. They are knowledgeable with all gaming systems and seem to enjoy providing the best customer service even to a lay person like myself. Thank you team Game Stop, M-FallsJAL

Ku
Review №31

Nice place for video game and collectible needs

Ki
Review №32

Smaller store, but well stocked and lit. Guy at the counter was alone but polite.

La
Review №33

As always my kind of atop.. GAME STOP.!!! been going to game stop for many years. Good staff in helping you out

Bo
Review №34

Great store with friendly and knowledgeable associates who will help you out every time.

Br
Review №35

Helpful staff very informative about any questions or concerns and they give you their honest opinions on games your unsure of purchasing.

To
Review №36

Its Gamestop. Just like all the others. The help here was actually knowledgeable about the games and platforms I was there for.

An
Review №37

Real nice place to get your GAME ON.....PCE OUT....

Ma
Review №38

The staff was very nice and friendly.

GU
Review №39

Amazing staff

Ca
Review №40

Ashley & Joshua helped me when I had issues with a game that I preordered. Great customer service!

Ju
Review №41

Overcharging for games!! Trying to give used games at new prices!! Forget it, we will go to Wal-Mart or best buy from now on!!

Tr
Review №42

Love game stop.

Tw
Review №43

They really know what they are doing here, refreshing

Jo
Review №44

Spent allot of money the there and the person that waited on us forgot to put the games in the cases we bought

Je
Review №45

Great store. Friendly staff.

bl
Review №46

Edit: Believe it or not, this Damien clown STILL works here.(Long but headache approved)Recently purchased an Xbox One with Forza 5 bundled($499). I was helped by store manager Damien? I believe. When we made the $600+ worth of purchases we were told by the manager that we would get Forza for free(we did) and also if we purchased 12 months of Xbox Live Gold($60) we would get another $20 off and 2 free games(Zoo Tycoon and some other no name game Max something) so we agreed(free is free right?). After our trade ins we knocked off about $190 in store credit so we also purchased a second controller($65) and 2 controller charger($32). Now when I left with all my stuff I turned and asked Damien Are all the codes I need for the games in here? and his reply was Yes everything is in the bag.Get home and Forza 5 is there(2 hour digital download) then see the system comes with a 2 week free gold trial. Cool! Called Gamestop to ask about 2 free games and different employee says we have to enter the code and the 2 weeks will stack. So we enter the code and lost our 2 free weeks, and go to get our games and it says $50......but he said free? Call back and employee says code should be on the receipt highlighted.....um nope, all that was highlighted was a rate my service online thing(oh we will Damien).Day 2- Wife goes to Gamestop to talk with Damien and show him he highlighted nothing. He asks if she has the Live code. Wife calls home while Damien calls Gamestop HQ Whilst my son is answering the phone, Damien says HQ says this is a while supplies last thing. A while supplies last code for digital content that I was told was free for me AT my time of purchase? Was told Microsoft may be able to help us.Wife calls Microsoft.....has GREAT experience and they tell her it is Gamestop thing but not before crediting our account with a free month of Live Gold(Point Microsoft) for the 2 week trial we lost woohoo!Day 2(still)-Called Gamestop, Damien again, explained Microsoft said the issue lies with Gamestop. Damien told us to call corporate. Called corporate and they told us they would get back to us within 3 days.Day 5-Called back to Gamestop corporate and nobody knew what we were talking about and were told Damien needed to call for a POS to HQ. Called Gamestop again and spoke with Damien who apologized(too little too late but okay) and called HQ with wife on line. HQ had the codes but they were supposed to be online only but after explanation finally got our 2 free games......5 days later.BTW.....Amidst all of this was told by Damien on day one Im not even a gamer.....I just run this place.......maybe Gamestop needs to look into hiring gamers as managers and not managers because they are managers. I am usually VERY pleased with all my Gamestop experiences and the employees have been VERY knowledgeable about any and everything gaming(umm its called GAME stop) but this was just horrible, and for the amount of coin we dropped youd think someone wouldve stepped up to the plate a bit sooner. We were mere minutes away from repackaging all of our new Xbox one toy and bringing it back for return for false advertising(which is what the Microsoft person suggested we do) and took the cash for our trade in and went to Best Buy to buy the same stuff.

Ro
Review №47

Gotta love them!

Ga
Review №48

Sad they did not have the game I was looking for.

To
Review №49

This store is always overpriced. Only good thing about it is the used games, or to pre-order games.

Ni
Review №50

Very helpful staff

TR
Review №51

Great place for blind boxes!!

Ci
Review №52

Found some good stuff

Mi
Review №53

Great service good selection

Mo
Review №54

Was a fast and productive visit

Ma
Review №55

A great place to go to get a great game

S
Review №56

Service was really slow. A few days before Christmas with only 1 person working.

Pa
Review №57

My son love this place

Kr
Review №58

I like the store but its always busy.

pa
Review №59

Awesome employees!

Da
Review №60

High prices. Extremely high prices on used merchandise.

Ms
Review №61

The guy there didnt have much knowledge about what I was asking so I didnt buy anything..

Da
Review №62

Tried really hard to sell me a membership, even after I said no.

Al
Review №63

A short guy named Joshua was very rude to me!

Je
Review №64

Only place for vids

Cr
Review №65

Good service

Ka
Review №66

Only one salesperson. Long wait to check out.

ro
Review №67

Very helpful

Ro
Review №68

Always very helpful

Fi
Review №69

Awesome staff

ca
Review №70

Overpriced games.

J
Review №71

Good selection

Ra
Review №72

It was good

Te
Review №73

Good service

Ti
Review №74

Great store for games

Da
Review №75

Nice store

ta
Review №76

Very friendly staff

Ne
Review №77

SOUTH KRAZY #RIGHT

Information
5 Photos
77 Comments
4 Rating
  • Address:N95W18473 County Line Rd, Menomonee Falls, WI 53051, United States
  • Site:https://gamestop.com/store/us/wi/menomonee-falls/5127/crossroads-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 262-253-6533
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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