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Overhead Door Company of Memphis
2080 Elvis Presley Blvd, Memphis, TN 38106, United States
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Overhead Door Company of Memphis

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Le
Review №1

Carry a wide range of garage door supplies. Needed a new torsion spring for our garage door and they were the only supplier that carried the correct size in the local area. Very friendly and helpful. Recommend you give them a try for all your garage door needs.

De
Review №2

Courteous technician (Nick). Called to give me his ETA, upon arrival jumped right into the work, answered my questions, repaired door. I just can’t see using anyone else. Great service.

T.
Review №3

I contacted the overhead door company after another company that called did not show up. Overhead came as scheduled. The technician was polite and he started work immediately. The springs were replaced and my door was balanced. The lifter limits were set properly, all for the lowest price that I have ever paid. I was very pleased.

Bl
Review №4

I live in an old home in midtown. Our garage doors were both old and broken. I felt like the advise they gave regarding repairs was sound, and didnt seem like a ploy to upsell me on a bigger job. The team at Overhead Door proved to be very responsive, helpful, and professional. Would use them again for sure!

Ad
Review №5

I’ve had two 12 foot overhead doors in my shop for 15 years and they’ve always worked great. Recently I had the door and motor in my garage replaced. Their motors are quiet, their doors run smooth. They do professional work and do it right. Thanks guys.

Ke
Review №6

My HOA uses OverHead Door to maintenance issues with garage doors. Called them once, set up an appointment, and the guy had it diagnosed and fixed within about 25 minutes. Incredibly quick and easy. Highly recommend.

Ro
Review №7

They were about the close for the week end but they still took care of me thank you

D
Review №8

Our garage door opener (which was installed by Overhead Door several years ago) stopped working after we experienced a power surge. We contacted Overhead Door and they sent a service tech to check it out. Nick arrived on time, quickly diagnosed the problem and reprogrammed the opener and remotes. Fast, prompt, courteous service. Highly recommended!

Ca
Review №9

My garage door broke at my house and superior wanted 164.95 per spring and would not sell me the springs even though i am qualified to install them. Overhead door told me 64 and some change and would sell me the spings. can get them cheaper off internet but i need my springs today. Have to get my lower out of garage

Bi
Review №10

My experience with this company is similar to some others that have posted here. I called to have a spring replaced on a portable building door, mentioning to the dispatcher several times that it was a portable building and asked if the spring would have to be ordered. I was assured the technician would have the spring on his truck. The technician arrived on time but informed me he only did residential doors but would measure the spring to determine what spring was required. After multiple phone calls to his office, he said that someone would check their inventory and get back with me. 2 days later, I called to see what was going on and was told the spring would have to be ordered, which would take several more days. I gave up, called DeSoto Door Company and am on my way to having my door repaired without a lot of poor communication.

Da
Review №11

The technicians come on time and do good work. The problem is in the office. I called and left a voice mail on Dec 26. Figuring they were closed for Holidays and weather, I waited to Jan 3 to call again. They claim to never have received the voice mail and could not come for a week. When they came, the tech diagnosed the problem quickly and put a temp fix to the problem. They made an appointment to return in a week to install the new motor. When a different tech arrived, he said he was only there to check out the motor, not replace it. He left telling us he had to order the parts. We had the estimate and work order in our hand from the previous techs inspection a week earlier. This tech could do nothing as it was not on his work list. He left and we called the office and got every excuse in the book, inc that the office was on vacation for the past 3 weeks! Must be the best place to work in Memphis. Told the office to quit talking as they were nothing but lies. They came back 1 hour later and installed the motor. This repair took 4 weeks. Inexcusable. Try some one else for overhead doors. I plan to. I have used them for 40 years on 9 doors on my farm in DeSoto County. Now in Memphis for a residential condo job and its a 4 week wait.

Mi
Review №12

Thank you for the good service and very fair price. Yall put this door in 35 yrs ago and this is the first problem. No need to say what quality work and the best parts and motors Yall use!!! Thanks again. Herman, annete,Barry and Shelley!!!

Jo
Review №13

Call someone who is reliable. Tried them again and they were 3 hours late

Ch
Review №14

Answered phone in less than one ring, sent a guy in less than half an hour, and garage was fixed in less than half an hour! Superior service!

Jo
Review №15

Dishonest and condescending. Sold a motor when that wasnt the problem. They are crooks. DO NOT CALL

Lu
Review №16

Technician Josh is the worst employee a company could ever hire. This employee was rude and very impatience and I would not recommend this company to anyone looking for garage door repair. Since he was ready to go I asked him to leave my property and never to return. Poor customer service

Da
Review №17

Service manager told me when to expect technician. Dean was right on time and did what i thought to be a 3 man job, i less than 2 by himself.

Information
2 Photos
17 Comments
3.9 Rating
  • Address:2080 Elvis Presley Blvd, Memphis, TN 38106, United States
  • Site:http://overheaddoormemphis.com/
  • Phone:+1 901-948-3424
Categories
  • Garage door supplier
  • Door supplier
  • Garage builder
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:8AM–12PM
  • Friday:Closed
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
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