user
Starbucks
6165 Poplar Ave, Memphis, TN 38119, United States
Appearance
Starbucks
Comments
Da
Review №1

Tremendously spacious, Excellent customer service, great place to chill.

nm
Review №2

Never have what you want. ordered a peppermint chocolate mocha frap. and they dont have the peppermint syrup. have been there before ordered a drink with caramel syrup and they didnt have it. never have what you want.

En
Review №3

Surprisingly spacious and wonderful team! Everyone was so nice and there was plenty of space to sit. I had to take a meeting while traveling and stopped here. So happy I did! They also have a drive through.They share space with a bank (TrustMark) and there’s seating there too. The bankers are there if you need them but won’t bug you if you’re just wanting to work/sit. Very nice!

An
Review №4

For some reason, their Caramel Latte consistently never hits like other Starbucks. 🤷🏻‍♂️ But peeps are always friendly.

Ta
Review №5

I was at this location this morning on target to make it to work on time at 7:56. My order consisted of one drink that I didn’t receive until 8:21 this is beyond unacceptable. Not once did anyone ask what was my name and what was I waiting on. I stood at the counter to not even be asked how can I help you. Yes they were busy but every person to enter after me had came and left. I would much rather go to your target location were the drinks are made properly and pay more. This location is a thumbs down for me for sure.

Ap
Review №6

Fast and friendly service. Enjoyed my Strawberry Açaí Lemonade.

An
Review №7

Very friendly. Breakfast sandwich offerings are hit and miss, as far as inventory.. the eternal conflict between the voice of fantasy you order with and the voice of reality & apologies when you get to the window. 🤷‍♂️

Ta
Review №8

Great service with a very accommodating staff. The location is always clean & welcoming. If youre a regular they also remember your beverage of choice. Starbucks is a business model of serving the customer & meeting or exceeding their expectations with each visit.

NM
Review №9

⭐⭐⭐⭐⭐Awesome customer service⭐⭐⭐⭐⭐ iced chai latter tasting like a ginger snap⭐⭐⭐⭐⭐ for spotless Starbucks🌟🌟🌟🌟🌟 for friendly customers🌟🌟🌟🌟🌟 for my awesome Been There Tennessee mug

Ge
Review №10

Consistent quality and good service.

Sh
Review №11

We stopped here while waiting on family. Staff was quite friendly, temperature delightful, and seating, even better!

As
Review №12

Every slow, if you are getting coffee before work get there at lease thirty mins before u have to be at work. Just to be sure you won’t be late for work because I definitely was late for work.

De
Review №13

My once a week expensive treat....Lol

L.
Review №14

This is my 3rd visit...the Hot Coffee continues to be lukewarm... I pay too much money for that coffee, for it not to do its job of waking me up, giving me so relief in the morning, etc. They took too long to get my receipt...im going back later, after work, to get my money back. Im trying another location moving forward.

Bo
Review №15

Tight parking lot. I came for the strawberry funnel cake frappachino and enjoyed it.

Ca
Review №16

This Starbucks was good today, fast service, but the Customer service needs a little work. I think I will visit again at a different time and see if Theres a difference in Customer service, because it was close to quitting time and people are just ready to go home. I can understand that.

sh
Review №17

I just love the staff. So friendly, polite, and have the most positive and up beat attitude. And makes great coffee

Te
Review №18

Quick friendly service,excellent drinks

Di
Review №19

Best coffee and oatmeal.

An
Review №20

Y favorite place

Ch
Review №21

They even asked me my wonderful customer service

C
Review №22

Its a nice Starbucks. Its very small though and the WiFi is adequate.

Al
Review №23

This location didnt have any supplies to fix refreshers and the Frappuccino machine was down

Ja
Review №24

I love Starbucks !! The staff is super friendly and they are very customer service driven.😁

Ro
Review №25

Great location. Staff is extremely friendly and they get my order right every time.

Sh
Review №26

Its good, but theyre having some supplies issues, out of some items.

Ap
Review №27

Changing you now for vanilla powder and the other ones. And you have to ask for sugar and cream now in coffee..come on you can do better than that ..not happy

Ic
Review №28

Always long wait times.

As
Review №29

Gotta get my cup of Joe to start the day! Thanks guys & gals

St
Review №30

Left. The line was way long and never moved. Everytime Im in town this location is like this. Unless you got 20-30 minutes to kill I dont recommend this location.

Jo
Review №31

Great spot and helpful.

sh
Review №32

Always Great customer service😁😁😁

Lo
Review №33

I am crazy about this location! I am walking distance from a Starbucks!But I choose to come to this location. My orders are always on point! Quick service! But the courteous& very kind staff makes the trip worth it every time!

Am
Review №34

Love coming here. Almost every time my drinks are on pointe, but the customer service Keaton and micha give makeup for anything else !! I drive 20 min out the way just for this store. They are always smiling and so polite.

Jo
Review №35

Always get my coffee just right!

To
Review №36

Usually clean and not too crowded. Less seating than others...bank branch attached. Bathrooms are often less than tidy and in need of restocking. Staff is very average. No stellar customer service but the drive through team is a little more friendly.

Vi
Review №37

I really like this Starbucks locations interior!! It was very unusual but cool! It had several different seating areas not just one large one. The baristas were not unfriendly but not the usual Starbucks friendly. My order was filled correctly and quickly. I will likely try this location again when in the area.

Da
Review №38

Great service and the workers always smiling and happy

Fa
Review №39

This place was closed due to inclematic weather.

Bo
Review №40

Clean cafe and very friendly staff.

Jo
Review №41

They consistently get our order wrong. We watch them pour 2% when we ordered whole milk and then they (a different person does this almost every time we go) lie about it. Maybe they dont know what whole milk means, but they should at least offer to make it over correctly instead of arguing. Very crowded from morning until 3 during the week and in the am on the weekends, otherwise the crowd is sparse.

ab
Review №42

Ordered a Bacon Gouda Breakfast Sandwich, got two pieces of bread and an egg. ????? Would like my money back.

Da
Review №43

Starbucks is and will always be my comfort place. To RELAX and enjoy the coffee.

Gr
Review №44

This is an amazing store. The experience was amazing and the employees were well versed in all things StarBucks. I guess you could say I got some good old fashion customer service and it just tickled me pink. So, if you need any coffee go to this store. They can help you. If they can’t I don’t know who can

J
Review №45

Drive thru was a wait of 28 min. The scones were ordered to be warned and came out cold either they werent warned or the wait till froze them back up.

An
Review №46

This is one of the best Starbucks Ive been too. Nice fireplace with cozy chairs and a ample seating. Shout out to Dino Baby behind the counter who was cheery and bright this morning. He also gets an award for th greatest name.

Su
Review №47

Excellent

Mo
Review №48

One of my favorite Starbucks. There are many in the area but the staff here is most polite. I appreciate how kind they are.

De
Review №49

This location is relatively new and I think it was one of the best locations in my metropolitan area. Theres plenty of seating and the crew is prompt and friendly. I normally order online and my food and coffee are normally ready to go the moment I walk through the door.

Ky
Review №50

In our fav city good ole Memphis and I couldnt have been more pleased with my coffee, anyone who gets coffee will understand that everyone doesnt make it the same way but this barista def pleased me especially bc he was so busy but paid attention to every detail for each individualized order but this is a great location well def be back when we venture back to Memphis, Tn soon!!!!!!!!

ta
Review №51

Fast friendly service

Em
Review №52

I had to circle slowly for over 5 minutes to get a parking space. Im a well known regular at many Starbucks locations and ill just say its hard to find any location with consistency. One day your drink may be perfect and the next day they might have to make it 3 times before they get it right. Some advice ALWAYS test your drink before you leave to make sure it is right and if you get food ALWAYS check your bag to make sure your order is correct and get your receipt if you dont.

Ky
Review №53

The person taking my order could not get it right even after I said it three times on repeat. Then when I get my blueberry harvest oatmeal I get freeze dried blueberries vs fresh blueberries like they normally come with at every other Starbucks location around the country. Also rather then putting both oatmeals into one bag with a handle to make it easier to hold they put them in two separate smaller bags, which makes it difficult to hold latte and two separate bags vs one bag with the handles

Ca
Review №54

I love starbucks but I was very disappointed in my service today. My drink was sitting on the counter and as I was waiting not a single one of the four team members checked in with me. I had to ask again for my drink as it was sitting melting on the counter. Also there was no soap dispenser in one of the bathrooms which in my opinion is unacceptable.

ja
Review №55

Great place for quick meeting in conference area. Sorry - not a Starbucks coffee fan. Other food items are tasty!

Ap
Review №56

Very busy all the time. Customer service is good though. This 1 of 3 starbucks I frequent and I am a coffee fiend! I would give it 5 if the parking and deive through line werent so awkward.

am
Review №57

Granda Anericana was cold and bitter

Da
Review №58

Very fast great service.

Ma
Review №59

Starbucks has the best green tea (Macha) latte on the planet! Also, a great place to study or work. New spacious location with two outside patios! Thank you Starbucks.

Fr
Review №60

Waited in line for 15 minutes. No service. Left and went to DD. Cheaper and better. Just my experience. I usually love Starbucks.

Dj
Review №61

Nice

La
Review №62

Great

Ru
Review №63

Good place to read or study early in they morning. Service is always good and relatively fast. Sometimes gets a little loud but usually quiet.

Li
Review №64

Busy location but service and drinks were great. A lot easier to get out of since they moved into a different building.

Br
Review №65

Nice staff. Good location. Pricey coffee haha

Pa
Review №66

Great Starbucks! Always clean and well stocked at the coffee bar. Nice interior. However, it is a little difficult to get in to from Poplar and Poplar Pike. Parking is also limited.

Re
Review №67

I normally go to the Starbucks on Kirby and its so quick, this one was a lot slower.

Pa
Review №68

Good tea

Pa
Review №69

Took too much insulin by accident and had to call the ambulance. The staff came to my aide and made sure I had what I needed. Best Starbucks in Memphis hands down!

ro
Review №70

Got my order wrong

Ke
Review №71

Cool set up. A little tucked away treat. Kind humans. Nice cozy Sunday spot.

Mi
Review №72

Good People.

Jo
Review №73

Excellent service and smiling faces.

sa
Review №74

Nice store, but why closing earlier now?

Ja
Review №75

I would have to give kudos to Kali for having great customer service everytime I’ve been to this location and the drinks are always good, she’s a great representation of the company.

Li
Review №76

Do they accept 15 year olds here ?

An
Review №77

Was after 2 pm I need a coffee. it was the best coffee I have on a long time. Highly recommended

Lo
Review №78

Quick service. Maybe that is why my bacon gouda was still very cold in the middle! Not just this location, we stop at Starbucks from Virginia to Texas and it happens other places also. We took our food to go so there was no going back on this one. Very disappointing when you get to the middle of your breakfast and it is cold.

Ra
Review №79

Well managed cafe style Starbucks with covered patio

Be
Review №80

Easily the worst Starbucks Ive visited. Constantly getting my order wrong. Gets really busy during peak times!

To
Review №81

I love fresh strong coffee,Ive tried other places,Starbuck is #1

Be
Review №82

Love drinking coffee here. Very relaxing atmosphere and quick friendly service.

Ar
Review №83

Best Starbucks in the city

יו
Review №84

Good place to get different varieties of coffee, pastries and offers wi-fi.

Sh
Review №85

Orders are a little slow and there is no drive thru. Parking is a challenge if youre in a rush to grab your drink and go-to work

Ta
Review №86

Very roomy and fun place to go early. Gets pretty crowded later

Gr
Review №87

Best place Ever food & drinks Excellent

Ro
Review №88

Good place for your favorite drink, like mocha frappacino.

Je
Review №89

Enjoy the drive thru feature at Popular. They continually get our order correct, which cannot be said of other Starbucks drive thru. I am thankful for the accuracy and attendion to detail.

Kr
Review №90

Vinti white chocolate mocha w carmel drizzle...nummmm

Ja
Review №91

Bathrooms are NASTY!!!! N 20 yrs never been 2 1 with a nasty bathroom!! Toilet bottom Never cleaned; limited toilet etc! SAD

An
Review №92

Clean store, good drinks & food, and plenty of parking.

AJ
Review №93

The new Starbucks here is neat! Love the new ambience!

Sn
Review №94

They over roast their coffee beans. The coffee kinda tastes like a campfire.

Ke
Review №95

Fast, efficient, delicious

To
Review №96

As a tourist here in Memphis you can always count on Starbucks for great cup of joe!

Jo
Review №97

Great service. Very quick.

Ne
Review №98

Not impressed with the new strawberry frap. Didnt have much flavor

Fr
Review №99

Great service with friendly smiles all the time.

Az
Review №100

First time going here .. it was nice ..really good coffee

Information
87 Photos
100 Comments
4.3 Rating
  • Address:6165 Poplar Ave, Memphis, TN 38119, United States
  • Site:https://starbucks.com/
  • Phone:+1 901-818-9136
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5:30AM–7:30PM
  • Tuesday:5:30AM–7:30PM
  • Wednesday:5:30AM–7:30PM
  • Thursday:5:30AM–7PM
  • Friday:5:30AM–7PM
  • Saturday:6AM–7PM
  • Sunday:5:30AM–7:30PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Starbucks5959 Poplar Ave, Memphis, TN 38119, United States
  • TCB Company473 High Point Terrace, Memphis, TN 38122, United States
  • Starbucks7945 Winchester Rd D, Memphis, TN 38125, United States
  • Starbucks3388 Poplar Ave, Memphis, TN 38111, United States