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Office Depot
3565 Crater Lake Hwy, Medford, OR 97504, United States
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Office Depot
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Sa
Review №1

Clean store, not crowded. Great for a quick trip inside.. Especially if you just need to print 1 piece of paper. They now have 2 self-print printing stations for customers who need to print 12 copies or less. This way you can print really quickly on your own without having to wait in line for general check out.

Or
Review №2

I have used Office Depot frequently for business needs over the past 5 years. The process is simple (just email print request), they anticipate any changes that may be needed, the turnaround is lighting fast and I’m always pleased with the end result. Recently, the team helped me with a last minute funeral program order. They dealt with it with sensitivity and efficiency. I highly recommend them for any printing needs. Wonderful people.

Ka
Review №3

Ignore the GIANT RED post at the front door that say OPEN.... The store is closed for cleaning and cant seem to cover up the GIANT open signs

Pr
Review №4

Amy and Emma are great! I rarely write reviews but they went above and beyond my expectations. Great customer service, friendly, patient, all around great people. I’ve always shopped and handled all my business needs at Office Depot... but after today I will never go anywhere else. Thank you so much ladies for your kindness and great service.

Ti
Review №5

Such kind and helpful employees! 10/10 would recommend.

Va
Review №6

Shopping for an office chair today and Ron was friendly, answered our questions and assisted us with the purchase.

Je
Review №7

I was able to grab exactly what I needed. I am taken back by the dedicated employees who are working in lue of this virus, and doing so with smiles on there faces and on point customer service. So Thank you all so much. I have one suggestion, a pay increase to every member of the staff of this location. These folks rock!

Sy
Review №8

Employees are friendly, not much people do is no waiting.They having lots reduce prices.

Sh
Review №9

I just left the store at 4:30pm I had entered the store at approximately 4:05pm(i came directly from the rogue valley mall.), I was helped by two employees by the name of Tabitha and Ethan at the postal area. First Tabitha barely pointed my way to a computer to send a business package while she scuffled some papers. She was obviously uninterested and annoyed by my presence and not the least bit helpful, I had never used the postal system from office depot before and her whole demeanor made me want to leave, unfortunately the hallmark I usually send my business papers through was closed so I had no other option.When I had finished filling out all the package information another employee came up, and Tabitha informed me that he was going to help me. Ethan then took five minutes to put his apron on, so Tabitha very obviously irritated came to help me then sent me to the register. At this point Ethan was helping someone else and I had to wait for another few minutes while he was finishing that transaction. When he had finally gotten to me I was rather irritated, I just wanted to go home and change out of my work uniform. My change back was three dollars and some change. While Ethan was pulling out my dollar bills he stopped for about 15 seconds to attempt to uncurl the corners of said dollar bills.I feel his scratching at my change was to purposely make me have to wait longer and irritated me. I understand I was obviously irritated at the end of transaction, but I didnt say or do anything disrespectful or deserving of either of these two to act this way with me. In fact, when I first entered the store I was in a great mood and quite friendly to Tabitha.I will be trying my hardest to completely avoid doing any business with office depot from now on.

Ca
Review №10

I took print cartridges to the Medford Office Depot at least five months ago and should have had a $20 rebate. I checked my account on-line frequently, called the store several times and was given the run-around. Now Im told the rewards expire in three months. What rewards? They never appeared in spite of my calls to them. What a rip-off.

Mr
Review №11

I hate being rushed at the entrance way with an associate immediately wanting to know what I am looking for. Thanks but after looking around I went to Staples, where when I wall in all I get is Hi welcome to staples can I assist you? Instead of some guy speed walking from more than 50 from the entrance way to interrogate my reason for being there.

Ms
Review №12

Almost immediate help when walking in the door. An employee walked me to the aisle I needed. Prices were reasonable for the items I was shopping for. Wait to pay was too long due to only one cashier. Self checkout would have made it a 5 star experience.

Ja
Review №13

Associate spotted me looking around confused and came right over, found the item I had saved from their website. I asked why the price lower online, he simply told me to show cashier and i was charged the lower price without any hesitation on his part. It was a great experience and will definitely have me going back with website saved if I find a stellar deal vs other stores I usually frequent.

Je
Review №14

Very helpful staff!However the decor and mood was gritty and depressing. Worse Office Depot shopping ambiance ever!!Unless you are shopping for caskets....zombie clothing store....you get the image now?

Ky
Review №15

Extremely unprofessional staff. I was a customer along with a few others roaming the store looking for products to purchase. I am hard of hearing, but could as clear as day, hear a few of the professional employees across the entire store. Not that being loud is any sort of bad thing, but when your talking with such vulgar language and bash talking other employees and customers, and not caring who is around or who hears you, really shows the quality of the company and who they chose to trust with their store and customers. Looks like Staples will forever have another customer purchasing their products and for their customer service.

Kr
Review №16

I work at Dogs for the Deaf in Central Point, Oregon. We use the copy and print center at Office Depot on Crater Lake Hwy in Medford for some of our printing needs, like big posters for events, etc. We always receive such excellent service, especially from Steven, in the print center. Jobs are on time or early and the quality is great. HIGHLY recommend.

TK
Review №17

Went in for copies, sad when 3 sales reps are standing in front of me and they call someone over from the registers to check out where I am standing. Waiting for one rep to ship something, which could have waited. Waited 14 minutes to be ignored and overlooked. I dont think so. Rude :-( this has always been my go to store. Its changed so much that even Staples is looking pretty good :-(

Lo
Review №18

I would leave less stars if that was an option. Tried to place an order online for delivery (I dont suggest anyone try this) was screwed up every way possible and if you try to call someone to fix it you get a call center in the Philippines. There is no accountability for any messed up orders. AVOID THIS COMPANY LIKE THE PLAGUE!!!!

Fo
Review №19

They helped me through the printing of a considerably large document and looked for ways to make my job easier.

Ed
Review №20

Great help, found exactly what I needed for a new chair.

Ka
Review №21

Their scan directly into your email service saves hours when traveling and needing to get important information back to the office.

Cy
Review №22

Printing and copy section had 4 upright rude witches, needed copies for Burning man and they turned their noses up they said they dont do that... treated us like less than human beingsWill never shop there again...

Jo
Review №23

I take all my packages there...they compare shopping options and their system saves addresses. Great service!!!

Wi
Review №24

Called a couple days earlier to inquire about their in-store shredding service. Was told the amount I had (about the size of one big filing box) would be fine to bring in. When arrived at store was told rather abruptly they have a 5 lb. limit on their in-store shredder. I asked why and the cust. service person said she didnt have the manpower available to do any more than that. There was only one other customer at the desk and the store was nearly empty. Would have probably taken me 10-15 mins. to do it myself using their big shredder. So first I was misinformed, wasting my time driving there, and then was made to feel like an imposition trying to use their services. Im giving two stars though because the other cashier at the main checkout line was nice.

Dm
Review №25

Have never had a bad experience at any Office Depot! Thank you!

Er
Review №26

Helped me find what I needed quickly!

Ce
Review №27

Black and white copies only 11 cents. Copy machines were in order and easy to use.

St
Review №28

Customer service with three different personnel was not good

Lu
Review №29

Twice I have gone to print business cards and other business documents. Both times I was asked to wait for a specific employee Ethan and he would be in shortly. Even the print and paper supervisor Tabitha couldnt help with the task which office Depot advertises as a service the offer. While waiting in line I also heard her complain about an employee... sorry I will take my business elsewhere.

Tr
Review №30

Very friendly and helpful. Set me up with a discount ink supply account.

St
Review №31

Found exactly what I needed to extend internet to a bedroom, so we can watch netflix.

bo
Review №32

Went in to buy a Samsung tablet the staff was very helpful .

Da
Review №33

Ask for David Pelayo for the best service

Ro
Review №34

Helpful staff, great prices

Le
Review №35

Always great customer service:)

Je
Review №36

Excellant customer service!

Fl
Review №37

Hot my school supplies there

Ci
Review №38

Very few staff visible, no one at checkout, two people waiting to check out, too several minutes for employee to attained at check out

Ja
Review №39

The printing staff is great!

Ca
Review №40

Easy “In & Out!” 😊

Jo
Review №41

Excellent. Very helpful and nice

Sw
Review №42

Nice place to shop.

Te
Review №43

Office Depot in Medford I called to ask a price on something and I was told frankly that they didnt have time

VR
Review №44

Print all out tri folds here

La
Review №45

Didnt have a great selection of products that i was looking for.

Ro
Review №46

Got my questions answered and found what i needed ...

Li
Review №47

Had a pushy sales agent but returns went well.

Ed
Review №48

Fabulous staff

De
Review №49

Good service

Ke
Review №50

To much money.

St
Review №51

Very helpful

Ja
Review №52

Costumer service.

De
Review №53

In and out.

Ja
Review №54

Love it

Information
16 Photos
54 Comments
4 Rating
  • Address:3565 Crater Lake Hwy, Medford, OR 97504, United States
  • Site:https://officedepot.com/storelocator/or/medford/office-depot-940/?utm_source=google&utm_medium=organic&utm_campaign=gmb_940_website_retail
  • Phone:+1 541-772-5571
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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