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Willamette Graystone
727 W McAndrews Rd, Medford, OR 97501, United States
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Willamette Graystone
Comments
Re
Review №1

Picked out the retaining wall blocks and toppers and had them delivered. Got what I needed and the delivery guys were very helpful.

Er
Review №2

Stopped in looking for stone veneer. They were very helpful and had a great selection to choose from. They gave me recommendations around town to meet my specific needs as well.

An
Review №3

Great Service Products and Delivery 👍The Grass Stone is perfect for our project!!Will definitely do more business with them!!

Ja
Review №4

Excellent customer service! Told the front desk gal what we were trying to accomplish and she directed us to the perfect material for our project, and it was at a lower cost! We will be returning for future projects. Thank you!

Ge
Review №5

Great place to shop. They seem to have everything in stock or can get it.They have all your masonry needs at this location.

Sa
Review №6

I just started working with this company and Jeff has been very helpful. theyre product of pavers are good. I really like the circle, but dont follow the book its wrong. also they have a nice flagstone for a meandering walkways.

Pe
Review №7

Great selection of blocks.

Fr
Review №8

Great inventory and great service. Kind staff.

Ja
Review №9

I was really happy with the products and service until I went to buy a 3rd hearthstone for my fire place. We had bought 2 -24x24 stones, but needed a 3rd to cover our length. When I went to buy the third stone I was advised by the employe (who was very nice) that they could in fact get me one stone that would cover the entire space. I was very excited because when we had bought the first two 24x24 stones they did not have any options on the yard that would cover both the length and width.They had one on display that was 18”x80-ish, but we needed the width to be 24” so we had decided to to the large squares and have a seems instead of a whole slab. So wow, we were THRILLED they could now get a whole slab! I returned the first two stones and up-paid to have the new large stone brought down from Eugene.Needless to say I was DEVASTATED when I came to pick it up and it was the same 18”x81” stone that had been on display that was not wide enough. They were very clear that we needed our stone to be 24” wide, that was never a debate. As they loaded it up in my car I was having a heart attack and I could tell they felt bad for ordering the wrong product. I was told then and there that if it was in fact the wrong size when I got it home to my husband that I could return it without any problem.Unfortunately it took a few weeks for us to return it because they are only open Monday through Friday 8-5 and my spouse and I both have jobs. My husband had to use a day off to return it and to my surprise we were charged a $40 restoring fee for their mistake. What a bummer, I understand re stocking fees, but when they company orders the wrong product I feel it is good customer service to make it right and do whatever it takes to make the customer feel cared for.

Mi
Review №10

If you like to work this is not for you! If you like like long breaks, and a lot of downtime and lazy worker this is job FOR YOU! I only lasted here for a week god I wanted to leave on the first day

Mi
Review №11

Helpfull stuff hope to do business with these folks in the future

Ji
Review №12

Had nothing but great service. The staff was very friendly and new the products.

Vi
Review №13

Willamette Greystone in Medford Oregon provides quality products and excellent customer service. I appreciate their attention to detail and helpful staff. This is my go-to business for landscaping stone products.

Mi
Review №14

Very helpful staff - I had to have the smallest order of the day, but i received their full attention and assistance.

St
Review №15

Great products and customer service 👌

Di
Review №16

Great prices and selection! Knowledgeable, professional, friendly staff.

Mi
Review №17

Staff is friendly and knowledgeable. Offer suggestions and ideas to help you with your project. Competetive pricing and quality of material.

ze
Review №18

A great place to go for you sand or gravel needs. Nice selection of pavers and brick materials

Jo
Review №19

Very knowledgeable staff, great prices.

Ja
Review №20

I have bought supplys here over the years and always had great service

Wa
Review №21

They are the best, they are always doing thier best against over whelming odds, no matter how long it takes

Jo
Review №22

Lots of choices

Mi
Review №23

This is where to buy your blocks!!

To
Review №24

Friendly people. Great service

J
Review №25

Theyre the best!!! Just kidding, they suck.

Ga
Review №26

Very helpful staff

Information
31 Photos
26 Comments
4.2 Rating
  • Address:727 W McAndrews Rd, Medford, OR 97501, United States
  • Site:http://willamettegraystone.com/
  • Phone:+1 541-773-4575
Categories
  • Building materials store
  • Home improvement store
  • Landscaping supply store
  • Masonry supply store
  • Retaining wall supplier
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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