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Richie’s Service Center
100 Hicks Ave, Medford, MA 02155, United States
Appearance
Richie’s Service Center
Comments
Jo
Review №1

I needed to bring my vehicle in for a diagnosis dealing with the charging system. They got me in the same day and had it ready to go by 3pm. Explained everything and they were so lovely and kind. Ill definitely go to them again. Thank you so much for your help!!!!!! Highly recommend this spot!!!!

Al
Review №2

I could not recommend Richies more, this is the only mechanic and team I will ever bring my car to and I recommend them to everyone in the area. With an honest and thorough team, through the years they have consistently taken care of my cars problems from the engine and other services. I would send anyone here as they provide above and beyond service and genuine care. Thank you Richie and your team, will be back in the future!

Ra
Review №3

Great place with great service. Richie is very nice, takes care of your car, and treats you right. Definitely going back there :)

De
Review №4

One the best experiences Ive had with people in general, before even going into detail about how great the service was. My cars engine was misfiring, and on a Saturday, with only 4 hours till they closed, Richie took my car, diagnosed it, and fixed it, for a fair price. Michelle, who handles the administrative work, was extremely pleasant, and everyone there just made you feel like you were being taken care of individually. I would highly recommend this shop to anybody who needs work done on their car. Lovely people and great service. This is my new go-to mechanic

Ke
Review №5

Brought our car in for inspection, very quick service and helpful staff. Would recommend visiting!

Jo
Review №6

Quick, efficient and kind service!

Sh
Review №7

Went down to my car this afternoon only to find a flat left rear tire. Getting late on a Saturday I expected to be dealing with the issue into work on Monday. Found Richie’s and they were kind enough to fit me in. Turned out it was a roofing nail and they were able to plug in less than 15 min.I couldn’t be happier with the courtesy, kindness and service they showed me today.

Ra
Review №8

Richies service is unbelievable!!! I need some body work and painting done to my civic and Im telling you my car looks better than brand new!!! He does everything he can to get you the best value possible and his team worked so hard to get everything done in a timely fashion. Their assistant is also very sweet and kind. Incredible service, incredible quality I will always come back!

Ro
Review №9

Hes a good man

Ke
Review №10

Brought my wifes car here for some brake work. Turnaround was fast and the job was less expensive than previous jobs elsewhere. But most importantly, they took the time to talk about what the issue was, etc...

Jo
Review №11

An honest mechanic. Great guy too.

Sy
Review №12

Unreal experience. Was nervous about servicing my car with someone new, but Michelle and the boys took great care of me. Great price for brakes and 2 new tires. Didnt tell me to replace ANYTHING that didnt need replacing. Charged up my battery, vacuumed the leaves off my engine, an oil change, and took it for a car wash. Incredible experience and felt very well taken care of. I wont go anywhere else for as long as I live in the area!

De
Review №13

I was having an incredibly stressful week where everything seemed to be going wrong. My vehicle being one of those things. My car was overheating & a friend had recommended Richies Service Center. As soon as I walked in the door, both Michelle & Richie were so welcoming & extremely helpful with putting my stressful mind at ease. The problem was quickly diagnosed & fixed rite away. I am so grateful for their kindness & help. Richies will definitely be my go to mechanic!!

Ja
Review №14

Word-of-mouth and great service are so important today. I am new to the area and was quite hesitant about finding a reliable mechanic for the repairs needed on my Mercedes C300. I needed brake work, an oil change and identification done for a strange noise coming from the transmission. I received a reference to check this place out. Not only did they fix my brakes, complete my oil change but they went way above and beyond to fix a problem with my transmission. They saved me thousands of dollars by finding a solution for me by thinking outside the box. Not only did they take the time to talk through and explain what was going on but they had enough integrity to help me find the best most economical solution. I am forever grateful and 100% happy with the service received by this company. I did not know these guys at all and now have found a life long repair company.Richie, Steve and Michelle were all incredibly kind friendly and helpful during what couldve been potentially a stressful and expensive event. Thank you guys again I sincerely appreciate you all!

Jo
Review №15

Excellent service, does not try to over sell you!

gi
Review №16

Great garage! HONEST mechanics.

Re
Review №17

Great customer service and good prices!

Il
Review №18

Very accommodating, knowledgeable mechanics, and reasonable prices!!

Tr
Review №19

They shoot straight and I have no doubts are 100% honest, I’ve been going to Richie personally over 10 years, Staff is great, Michelle keeps everything running and I wouldn’t think to take my car anywhere else!!! Definitely recommend!

Pa
Review №20

Richie’s went way above and beyond. I was in Boston for a 2 month job and bought a car in New Hampshire that died 50 miles later (Failed transmission) here in Medford, MA. It had a warranty on the power train. Richie’s read the warranty and dealt with the warranty company and made a very difficult situation much easier. They were fair and helpful on their rates; and communicated with me all throughout. Being from out of town can make these things daunting, but Richie’s took care of me like we were friends. Can’t say enough how grateful I am.

Li
Review №21

Excellent service

Al
Review №22

I took my car in to multiple shops to get a quote on a leak -- I have an old Saab, and every place quoted my $1k and up saying the work needed to be done and immediately. Richies gave me the most honest answer and the direction I was looking for (saved me money) in asking how frequently I drive it (not much) to decide if the work needs to be done or not. Since I don’t drive it much, they told me it’s still drivable and to keep checking the fluids that the leak won’t cause any further damage, it’ll keep running. This was the best advice I had heard, saved me investing too much money in an old car/Saab’s out of business. I really appreciate the honesty of everyone who works here. I’ve brought my car here in the past and they’ve always done a great job and going above and beyond. Will recommend to everyone, it’s very clear they care about the best interest of their clients. Thank you!

ce
Review №23

Ford Explorer ‘01 has had a vibration for 10 years that no mechanic has ever been able to fix. She didn’t pass inspection due to a ball joint. This man went above and beyond to get us a good quote and has always been honest and straightforward about any issues. He fixed the issues to pass inspection and doesn’t even know he fixed the vibration that no one else has been able to. This car feels brand new and we could not be more grateful! (We will still get a new car we promise!) Thank you Richie and crew!!!! -Kaitlyn and Cece

ma
Review №24

Richie, Steve & Co.are AMAZING!!! Been going to them for decades & would not go anywhere else. 20 STARS!

Er
Review №25

Great honest experience mechanics. Fair prices.

Lo
Review №26

Courteous, honest, and professional. Richie and his team go above and beyond to provide exceptional service at the lowest possible cost.

Tr
Review №27

Richies is a super honest shop that will fix your issues correctly. They are all very friendly and offer inspection stickers as well.

Jo
Review №28

Richie and his guys run a really great shop and he really cares about buying the best parts for the customer.

Al
Review №29

This is Jaron, and I received great service at a reasonable price from Richie. Honest and Reliable as well as quick job.

ro
Review №30

The best

Co
Review №31

They always do great work

Ry
Review №32

Never undermines the customer and is always listens to customers problems. Always friendly and greeted with a smile.

ed
Review №33

Not very honest. charges extra 100$ deductible on warranty fixes.doesnt tell you about until you need service.

Pe
Review №34

Real quick service for car inspection...

Ch
Review №35

In and out in 20 mins for a state inspection. Great service!

Mi
Review №36

Extremely knowledgeable, dont try to screw you over

Ra
Review №37

Great machanics and service

Ra
Review №38

Unbelievable mechanics will always put customers first.

El
Review №39

Always friendly, super helpful, and honest!

Pa
Review №40

Best service around.

Th
Review №41

Honest and reasonable.

JU
Review №42

I dont speak English but Richie is a nice guy, he deals with education and service even without sickness, he was very Cortez, he got me to talk to one of the mechanics named Edwardo, very good the deal and the price, he treated me well with the Bmw

Information
4 Photos
42 Comments
4.8 Rating
  • Address:100 Hicks Ave, Medford, MA 02155, United States
  • Site:http://richiesauto.com/
  • Phone:+1 781-393-0304
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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