Drove all the way down here after speaking with one of the customer service reps telling them that I have an arctic cat that I just need carb work and they tell me to come down with the quad and not with the carburetor taken apart because that’s why I’m coming to you because I don’t know what I’m doing and now you tell me that you can’t work on my quad I will never be back to this place and I will make sure to tell everyone to not go here, not only that they were really really rude about it

This shop has been around for decades. Ive tried to support their family business over the years, but no more. Over tightening your customers chains to generate return business is a dangerous business strategy. This has happened twice in the last year on simple tire changes. Management and the tech Gino were both made aware of the problem yet it happened again. This is not an isolated occurrence, other riders have come forward with the same complaint. Dangerous, irresponsible.

I never write reviews but had to for Fun Wheels! I went to purchase my first helmet and had a really hard time finding one to fit my small head. Aron went above & beyond to find one for me. I now have 2 safe & awesome looking helmets that fit my head! I will continue to shop there for all our motorcycle needs, I highly recommend them! They were so very helpful & friendly!

Was given a price over the phone for an hour of labor for a valve adjustment.They called me it was ready and now they want to charge me 2 hours labor.I asked if anything else was done she said it went smoothly.The girl over the phone was very rude and said how are we going to stay in business.I suggest to her by honoring the price they gave over the phone.Last time I will visit that store

Small store but offers a nice selection. Good people.

I have been doing business with Fun Wheels for years, they have always been Fair,and Honest with me.Bob the manager is a great guy with alot of experience.I trust all the mechanics to work on my bikes.Not only do I have them work on my Hondas that I purchased from them but I have them work on all my bikes,I also have them install all my Accessories on my bikes. Aaron the Parts Manager always answers all my questions,and treats me fair with prices.I always get my motorcycle back when promised,and the bill is always what we agreed.I gave them 5 Stars,I will continue to do business with Fun Wheels as long as I own a motorcycle.

Great customer service, great people. They will go the extra mile to make the customer happy and make sure your bike is mint. I highly recommend them.

Went to get Moto inspected, in & out...$7.00. Inspections are done in the morning. Good Mechanics too!

The best Motorcycle Dealer and Service. The boys at FunWheels are knowledgeable and real motorcycle enthusiasts!

Absolutely tone deaf staff. Not a soul was wearing a mask, especially the clerk who rang me up for my part 2 feet from my face. This happened during the winter surge. Disgraceful.

Fun wheels of Medford is the best place !I got my son a dirt bike helmet from there for Christmas and it was to big. We went back to exchange it for a smaller size. When I walked in Aron helped me and my son and I told him that Santa brought us the wrong size and told us to bring it here to ship it back to him. Aron played along and was great with my son. He made sure my son had the right helmet and told me kids safety is very important to them. I will deff be going back to fun wheels.

Definitely the right place to go. Good prices all around compared to any other shop Ive been too. Ive been a customer here for the last few weeks. Ive gone in and out for parts and service for my bike and I am always treated with respect and never rushed out like other shop. they really make me feel like Im part of the family. Customer service is better than 10/10, as well as the service and maintenance. This is a great shop if you want to buy any accessories, parts, or new vehicles. If they are doing any work on my bike, they are very quick to get it back to me in even better condition than I thought it would come out. All around, everybody in the shop deserves a round of applause, best shop around hands down. I think a big reason why you should pick Fun Wheels over any other shop is that they are a family owned/run business with more then fair prices who truly take pride in there work when you might not get that in other shops. DEFINITELY RECOMMEND!!!!!!!

This place is great!! The staff is friendly and professional, highly recommended!!

I needed a rear tire put on my motorcycle. I called them, they had it in stock, they installed it, in and out in under an hour. Very friendly and personable staff, I highly recommend them.

I have always had a good experience here. Saturdays they do first come first served oil changes and inspections. When I have needed to order parts for my bike, they always deliver. Prices for service is in line with the service offered. I have yet to feel cheated there and I have been going there for about 20 years. Good people. And that means a lot in the motorcycle business.

Dude in the garage knows his stuff.

Asked them to check a problem i was having. Was told i needed a fuel pump. Had to be ordered. Could have gone with an online purchase at a fraction of the price... Since i had to wait for that order to come in, i ordered additional trim pieces. The end result, the bike left as it came in, and with only 1 item i ordered because they couldnt find them. I had to ask them to refund me for three items i ordered and didnt get. .btw, Im not bitter. It was my choice to give them a try. . will i return? No.

These guys are great, fast and reliable. I’ve always had good experiences here.

Seriously the best place to find anything you need for your Dirtbike. Great customer service, and great products... 100% recommend this place for all of your motorcycle needs.👍🏻🤘🏻

Friendly folks, good prices on consumables, Great mechanic, fast no appointment inspection if you go before noon.

Aaron helped me more than I could have imagined. Got me everything I need to start riding this season and on top of it gave me an awesome discount. They have my business for life!

Service is impeccable 👌

Used to be a good service place. Their service rates are exorbitant compared to other places. Also, for a motorcycle inspection which is $7.00, they charge $10. I asked why and I was told that the price went up, which isnt true. They just want to make a profit. The parts dept has messed up my orders more than once.

Great dealer with a great staff. Parts staff will help you get what you need they have great parts in stock and quickly get parts that need to be ordered. There mechanics are top notch guiding you to the best solution to get you back in the seat. I drive past 2 dealers and countless mx shops to come to fun wheels. They are long islands oldest dealer for a reason.

Aaron took care of my R1. Fair pricing and great customer service.

Execellent service. Expert mechanics. Friendly and do a great job. Have my 3 Hondas serviced there. Always top notch. Just picked up my restored 650 Nighthawk. Runs like new. Great place.

Great service and knowledgeable staff. There to help

Outstanding Sales, Parts, and Service.Fast, Friendly Knowledegeable Service Staff.I have purchased my last 6 motorcycles from Fun Wheels, and they do all of my service/parts installation !The Guys always make me feel like family whenever I show up.I Highly Reccomend Honda Fun Wheels for your Motorcycle Purchase, Parts, or Service.Tell them Will sent you !

Extremely friendly and knowledgeable staff. Ace service dept!! Told me about a week for my parts to come in and Meagan in service expedited to ensure I will be riding again alot sooner. Youve made me a lifelong customer!!

Great group of guys. Rich and Chris are very helpful and really know their stuff. It’s nice to work with people who are true enthusiasts of the hobby. Thanks gents and see you soon. I see a grom in my future!

Ive been using Fun Wheels for years. Love the energy and they have always been very helpful and Rich is the man! Highly recommend them for all your needs

Staff very knowledgeable when it comes to knowing what the customer wants and needs . Outstanding service

Literally the best Honda motorcycle dealership on Long Island. Ive purchased 3 bikes from them. Service is outstanding. Very friendly relaxed atmosphere. Service and parts staff are the best. They are honest, and they do a really great job. I wouldnt trust my $35k white Goldwing Tour DCT anywhere else !!!!

Amazing mechanics, the best Ive found in the 25 years Ive been riding motos. Not the least expensive, but the work is on par with the price. Highly recod.

They probably dont have the part you need. Buy it on Amazon, a prime member will receive their parts faster than Fun wheels will. But if you do need something and dont want to go online, the parts department is friendly and knowledgeable. Buying a bike? Talk to Harry at Riverhead Honda before making a deal. Fixing your bike? Unless you can do it yourself youre screwed no matter where you go.

Always a good experience. Great service and great mechanics. Never had a problem with my Boulevard that they service. I certainly recommend them.

Incredible establishment.. Friendly, helpful and all around great guys behind the counter and in the shop. “Richard L” and Chris in the front will get you whatever you ask for and will get you what you need even if you dont know. Most times will have what you need in stock and if not, will often have it shipped within two to three days for you. Bob and the guys in service are the best around at repairs. Have brought every one of my bikes theres for work and have never ever been even slightly dissapointed. Incredible prices and incredible work by these guys. 10/10 times would recommend. Will never go elsewhere!!

Parts department is amazing rich always does the right thing to help me out all the time whatever you need they can help go down and check them out!Service department is top notch chris always has the answer for me

Ive been going to Fun Wheels 2001 the parts department are awesome good mechanics. I hundred percent recommended

Cool guys very helpful good prices

Chris is the man, very knowledgeable and professional. They did a complete tune to my trx450r and it feels like a new machine. Could not have asked for more!

Overcrowded and no chance of a test ride. Who buys with no chance of a test ride. Great place if you want to sit on a bike. Been going there for years for parts. Friendly staff. Imo they need to change their business strategy.

Best motorcycle shop anywhere around.

Awesome service the guys know what they are talking about. Love this place

Prices are a bit high but service is good

Excellent people & work with all motorcycle makes. Been coming here since 1972..

Always a great deal from the crew over at Fun Wheels.Thanks for everything.

Rich was very rude, stood at the desk for about ten minutes while he sat on his phone texting and didnt even acknowledge me. Yelled at his coworker cant you see Im busy, when he tried to talk to him. Very rude man, should not be in customer service! Would highly recommend NOT going here! One of the worst places I have ever been to, didnt even do the work to the motorcycle correctly, over tightened the chain and didnt align the back tire!!! Very poor business! Would never go back here!!

First time there i had front tire replaced and inspection on a 2004 honda vtx1300 they were all very friendly and helpfull bob d did a great job and richard L was very nice i will be back there for anything else that i need. Thanks guys for a great 1st experience being i am new to riding full time

Worst service ever. For a honda dealership, I would expect them to know how to work on a honda. Clueless and a waste of money.

I was hoping this place would become my go to mechanic shop but they lost my business. Took a quad in for service because it wouldnt start, told me it was a Stator, which was $530 with parts and labor. Took the quad home and the problem was still there. Finally took it to another guy, he put a CDI box on the spot and the quad fired up and now runs like its new.

The parts department is unbelievably helpful

Great service ..

Great service shop w/ helpful and knowledgeable staff. - thanks for hooking me up with that tank repair 🤟👍🏽

I absolutely hate their service. As a new rider, they dont bother to help move the bike to the truck. Left me stranded after paying for the carborators cleaned for over $700. At the end of the day, its about that paycheck and it hurts me so much as I do not own a license and they allowed me to go and take a risk to drive the bike on the highway. I also injured my right shoulder in the process and they dont even care. They dont care about your safety, they get the work, get paid for it and thats all that matters to them

Fun wheels is awesome for any of your off road, on rode motorcycle, ATV needs

I was recommended this place to get my tires replaced. When I called up they gave me a reasonable price. It didnt matter anyway because I needes the work done since I was going away. When I went to the service desk I was just ignored for 5 minutes while Rich was sending texts on his phone. After he got done inputting my information in the system I was giving him some small talk about how they were charging more somewhere else. He then went on a rant how I didnt even call ahead to see if he could get me a deal on tires and just bought them online, saying that that Im taking 20% of his paycheck because I went online to buy tires. Customer service wise it was horrible, and for the tires being installed, the rear tire wasnt aligned, and the chain was way over tightened, even though it says the proper chain play directly on the swing arm. This place was horrible, I will never go there again, if I didnt have to get the service done, I would have left the second I was ignored so Rich could send some texts.

Place is awesome with service. theyve gone above and beyond in the past when all i had for transportation was my bike. its right next to carvel if youre trying to find it. ive been coming here for years with my sport bikes. never had a bad experience. if the owners see this. dear gawd put some AC in the back get some freezer flaps for the back, an ill give u 5 stars. lol.i felt so bad for the guys in the back. today was a hot humid miserable long island summer scorcher. shop felt like it was 90 degrees.they got me in and out with 2 tires and an inspection before i got bored.

Perretta: i have been a loyal customer for years an always went to rich first for any services needed parts advice etc. I recently brought my 250R rear shock in for a rebuild. Was quoted almost 500$ an was told parts needed to be replaced that absolutely did not need to be replaced. I took my shock down to jose at Diggin racing an had the same job done for 180$ . Fun wheels is a rip off an a terrible establishment. I WILL NEVER STEP FOOT IN THAT SHOP AGAIN . go to diggin an get a fair honest price an quality work.

Love fun wheels great guys!

Professional, courteous service, great mechanics, helpful sales personnel. One of the best businesses on the Island.

STAY AWAY FROM THIS SHOP.They only care about your money and taking it away from you. And if you go anywhere else they will seriously treat you differently/ bump up prices/ etc, in my case, I got banned from going there..AFTER I PURCHASED A BRAND NEW 2014 CBR1000rr with Taylor made exhaust all cash up front. -all because I decided to use a private mechanic when it came to a complete rebuild due to a wreck because I didnt entrust fun wheels incompetent workers to do it.I brought the bike in for fork seals that were Covered under warranty and when I got it back hardware had been replaced due to it being lost, if you cant keep track of a fork seal set up how can I expect you to dissemble my whole bike?Their staff sells products that they are completely Misinformed about but once you purchase something thats it, you are on your own, call the manufacturer. I purchased a bazzaz unit through them after they hyped it all up and told me how easy it was setting up fuels maps etc but when I actually got it Andrea installed it caused nothing but issues and they were clueless on every aspect of creating/reading/adjusting fuel maps, My bike continued to give me issues with the bazzaz so after I decided to pay them to fix it after going in 10 times asking for help, they charged me $300 told me bike was good, took it out and broke down 1.5 hours from home. My experience with funwheels strted out well but seriously declined ina short period of time. They must be seriously hurting on business to create conflicts with the mechanic who I had do the bike rebuild accusingHim of stealing customers, this mechanic that I had do my frame swap has a TRUE PASSION for motorcycles and takes care of EVERY SINGLE one of his clients, makes sure they are 1000% satisfied and comfortable with his work, he could careless if you allow him to work on your bike, he doesnt throw you a sales pitch or convince you hes better or talk down about another mechanic. He tells youEverything that there is and his previous work is proof for everything he says. I NEVER felt that way with fun wheels, id stay away from the mechanic don that works there. He lies and gossips about people worse than high school girls and created a lot of issues that were not necessary. The only employee worth talking to would be the parts girl at the front counter Meghan. I only gave 1 star because i couldnt give a goose egg. Shame on this shop as a whole for allowing a situation to become so unprofessional and immature.

Expensive for small things like helmets and etc but good for bikes. I prefer maximum motorsports in Riverhead for anything not Honda but for anything Honda fun wheels is the way to go.

Ive been a customer since 1983, I always get treated very well by Mike, Bob and Donnie, Ive bought and sold about 40 motorcycles over my lifetime and anytime I ever had a problem Fun Wheels ALWAYS knew the answer.

Got my inspection verry nice people

Awesome place great people

Bust a husqvarna 650. all sale reps actually know what they are talking about. it was a pleasant experience. have been using them for years for parts and service on my atvs and streetbikes

Good service

Very friendly and helpful people

Very nice crew, lots of experience.

The girls are clueless, and rude. Mechanics are not much better.

Very knowledgeable staff.

Great place with great people

Bein going there for about 30yrs never any problems

Friendly, fair prices.

Always great service

Goodbusiness

Excellent!!! HIGHLY RECOMMENDED!!!!

Great service

Knowledgeable and good

Great service

Overpriced