Seth is awesome! He took care of my situation immediately. One happy customer right here. Thanks, Seth! 🥳

VERY NICE AND HELPED ME GET MY PHONE FIXED.

My wife and I went to At&t store in Mayfield to take advantage of the promotion for trade in towards a iPhone 12 Pro Max. When we arrived at the store, we were second in line and it didn’t take five minutes before she waited on us. Everything was explained to us how our old plan had changed and we were showed options. We actually saved money on our bill because of her help. She was very courteous and well informed.

U wait forever young lady can be rude and lies about what can and cannot be done by them. Im leaving and going to new phone service this week.

Took 2 and a half hours to get out of there and had to wait 30 min just to be seen. Crazy experience for sure.

Much nicer group off individuals 2 woman ( the woman with dark hair in fancy bun couldnt see her name tag all wearing Masks)& Marco (on lunch) working; she was very helpful : maybe this group will stay!!!!

My husband and I went in to get new phones. We didnt know 1 phone from another or what we wanted. Blake was the young man helping us and he was great! He took the time to answer our questions and helped us get the right phones for us. Could not have had a better experience!

No waiting, liked our associate but the Mgr wasnt very friendly.

Appreciate the help and attitude of Blake. He cared about what we wanted in our phones and was able to provide the answers we needed. Good people!

The sales person was very knowledgeable of the products. There was not a long wait. They supplied me with everything I needed. They were very professional. They were very polite.

Good selection& Im wondering if get your phone glass fixed here??

The guys working were genuine with great energy. Seemed really happy to help. We really appreciate it.

I love the ladies that help me in this store! Friendly, down to earth and very willing to help you as well as help you understand before you leave. The wait is sometimes long, but once its your turn, youll be glad they took the time for you. Great job ladies!

Great staff and professional customer service.

Amazing staff!!! Sweet girl named Sam helped me set up my phone and was so patient ❤️

Very helpful staff

As always at&t with direct has the worst service you can get. Nice sales persons but when it comes to calling them good luck understanding anyone you get a hold of . the only help i got in most calls was just more problems as they mess up the accounts.

This store is awesome. Every time I have an issue they are more than willing to help. I always go through their office to upgrade my phone.

Lisa is awesome! I highly recommend this patient, sweet, understanding young lady! If you need anything be sure and ask for lisa

Abby was awesome. 🤘

Nice clean place with very knowledgeable employees. Fast service as well.

Very clean store, eager staff and well educated.

Very helpful patient people.

Been waiting in store for over an hour one person working there, they just loss our business they need to get more help!!! Walked out and person not very friendly working there

Great staff they just need more, long wait most of the time

Clean store, very helpful and knowledgeable.

Clean store. Knowledgeable staff, very helpful.

Staff was very helpful.

New phone, helpful employees!

Great service prices to high

Do NOT believe anything that these sales reps tell you!! They lied about AT&T & DIRECTV bundle and also lied about how much our service would cost, lied about applying my husbands union discount, lied about the insurance coverage for new devices. It doesnt matter what these sales reps tell you, AT&T will not fulfill any promises made by sales reps at the local individually owned AT&T stores. If you dont believe me, call AT&T yourself and ask them if they are bound by promises made by sales reps at local stores.

Great service and educated staff!

Great store and great employees

Awesome workers very knowledgeable

Not very helpful when I went by there

Very helpful and polite people.

Very helpful and courteous.

It all depends on who you get when you go there. It is not a corporate store so it is limited on what it can do and what it has.

They could not resolve my technical issue

I cant they arent very helpful.

Worst internet connection ever always goes up and down I dont recommend this service to anyone

No wait time, extremely friendly.

People are very helpful.

They tried very hard to help me, but corporate office was a royal pain.

I called and when i asked a question they hung up

Amazing staff

Great experience

Good service

Very slow

Very helpful and friendly

It was Great

Ok

Terrible not enough help

Clean store

Friendly staff

Great!!!