The only reason it isnt a 5 star is due to staffing issues and time it took to finish, which they cant necessarily help. But a heads up that it was going to take a few hours would have been nice. It ended up taking 4 hours for 4 new tires and an alignment (which was added afterwards at their recommendation). The staff was nice and stayed over a full hour after closing time to make sure it was completed. They did a great job as far as I can tell so far. I hope for their sake and future customers sake that they fill those staff slots. Would be 5/5 if they werent short-handed.

My old change was done fast, they text to all my fluids and top them all out for me. And gave me a good deal on my cabin filter. I will no longer go to Walmart I will continue to go to Plaza Tires

Mayfield Plaza Tire has always taken care of me. Hunter and Donnie are great and show excellent customer service. They put the customer first and the customers safety as top priority!

Excellent customer service and support. TIM was so helpful, I was able to get new tires through the the Plaza tire credit program. Very pleased with results.

Im only giving 4 stars because it just takes forever to get a vehicle done. I have been in there for everything from tires mount and balanced to 4 tires installed, mount, balance, and alignment. It doesnt matter what Im there for it always takes 4-5 hours. I have always received quality work and they are always friendly and respectful. I will always go back for that reason.

Polite service, prices not bad but make sure you ask before you wait. I came in 8am and asked for 3 tires. They finished me up 1145am.

Pretty good prices seem little high. Went to three different places and they were the only on who let me wait for oil change. Excellent when only have one car! Thanks for helping me out!

I needed some oddball 15 inch tires and they are the only place that had them. Friendly and professional service.

We wont go any where else else for any service on our car, the workers are very nice and make you feel welcome and they do a great job on our car no matter wats being done too, greatest place to go to in mayfield ky THANK YOU TO EVERYONE AT PLAZA TIRES KEEP UP THE GREAT WORK

First time getting my oil changed here. The service was fast and friendly. Awesome customer service.

I have found that you can get good service here and I have always been happy with the quality that I have received

I had the mayfield ky store put tires and tie rod ends and a front end alignment they overgreased the tie rod end and blew the rubber boot in half left it that way as I am in a wheelchair I feel taken advantage of they promised to fix it but they already showed me that they can’t do the work but I have to trust them a second time but I have to take off work again for them to fix it I only make 8 an hour and paid 1000 bucks for the work and it’s still costing me

Excellent service and very helpful.Always able to take care of my needs.

I had a very good experience. The staff was very polite, and service was fast. I will return to have services again.

The guys at Plaza tire have always done a great and fast job on my vehicles. Friendly and fast service! 😊

Great place to get tires rotated and balanced, and oil changed. On the cheaper side and they get it done quick. They will try and sell(multiple sources) but thats what they are trained to do, no fault on their own. Overall a good place to get quick and simple maintenance done with good people.

They did everything I asked and even test drove my car to make sure everything went well! Even had questions about things I didn’t know they had done that way I didn’t have to spend more money... I didn’t even know it was included! Great service from all of them but mostly (hunter!)

Needed a new tire, had a nail in side wall of the one on my vehicle, it was about 30 minutes b4 closing but they done it anyways, I really appreciated it

Need more employees. Wait time was longer than expected.

Hey there good people.. If you are thinking about it for theE pay as you must plans. Please plan NEVER GO. THEY WILL MUST OPERATE ON YOUR FOOT FOR THE BRAKE TO WORK. NOW WHEN ITS SAID AND DONE....YOUR BEDAL MAY HAVE TO BE TUNED IN TO THE OTHER 5. JUST SAYING BRING ACCOUNTABILITY.

Always have had great service here. Friendly crew and good deals. Prices are reasonable.

I went early in the morning to have four new tires put on. They came out and said that they didn’t have the tool to get my locked lug nuts off, but they would look. I understood and understood it would take longer than an hour for the tires. 2.5 hours later my car was finished. I went out and noticed one of my lug nut covers was missing from the tire “hub cap” . I went in and asked if they could locate it so I could put it back on. No one could find it, then they asked me to wait until the person who took my tires off got back from lunch. I agreed and waited in the parking lot until he returned. 30 minutes later. They came out and said they didn’t have it and told me to look in my car. Which I did, unable to find it I went back inside and asked if they had any luck. Annoyed the guy went back and asked again and came out and said nope, we don’t have it. I said well it was in the car. They would have had to have moved it to put the car In drive because I left it where it was easy to see. I was then told they had no use for it and that I didn’t bring it and it was at my home. I said it wasn’t and was told they couldn’t help me and because two men said they hadn’t seen it that I was lying about bringing it in. I said, listen I understand if it had been misplaced. Could you check again, he said they didn’t have it and there was no way they could have misplaced it because it’s an open shop “ though someone else had come back in and they hadn’t given him back his tool he brought in”No one once helped me to locate it, I was dismissed and told to go home. I came home made sure I wasn’t mistaken and called cooperate. I was respectful and hoped for the same in return and wasn’t met with it.Cooperate was very nice and I am waiting for a call back from the supervisor of the location.I won’t go back to the one in mayfield simply because of how I was treated when I brought up a mistake to them.

This is by far the best automotive repair service Mayfield has....1) the people there are cool as a fan 2) what u want AND what u need are discussed 3)your gonna save some money

Excellent customer serviceOffered advice about how to save on the work I needed doneFriendly and knowledgeable staffWill bring my business to them again in the futureThanks for a job well done

The guys there, very knowledgeable of tires/type needed for my vehicle. They also informed me of suspension issue I have an corrected it in a reasonable time frame, (unexpected) and still worked hard an had me out the door.Thanks guysSam Vaughn

They were very friendly and work fast and excellent work won one more customer

Well never ever use them again totally missed my car up then try to say the things they missed up was already like that and that was a totally out right lie and I will be telling everyone I know about I have started and already have ppl that will not take their car back there. What ever you do dont take your call there I now have to disconnect my battery so that the lights will off didnt have this issue before they worked on my car

I waited three hours from my appt time to have an alignment, one new tire, and a brake check. Also, I read on their website that the brake check was free but I paid about $20 for it. They were nice enough and I can forgive the $20. But 3 hours?

Great staff and service.

Changed my tire after I got a nail in it. Love this place, they even wanted to buy my cavalier

I scheduled an appointment for a tire rotation and alignment. I showed up 10 min before my appointment. I waited an hour and a half. they pulled my car out said it was gonna be a wait for my alignment. I said I had another appointment in a half hour in another town so skip alignment. an hour and a half wait for a tire rotation is absolutely ridiculous. I will go to any other plaza tire before I ever go to mayfield plaza tire again.

Great, quick service. Called and had our van in and out mid-day for Best service package and new set of tires. Suggest what we need but not pushy about it. Will be back!

Knowledgeable and friendly staff, best tire shop you will find.

They charged way to much for a break line

We have great service everytime we visit. Very professional.

I use plaza tire because they have always been friendly and accommodating

Fast and friendly service. Financing available. Easy to sign up and get approved. Will be recommending to family and friends for their service needs. Thanks Donnie and Hunter!

Personnel were very helpful and friendly. Service was excellent.

They let me know they were running behind when I arrived but I was still finished in well under an hour! This is my 2nd visit to Plaza Tire and I’ll definitely be back!

Excellent customer service. Fit me in with little weight time.

Guys at plaza always do a great job.

They have always been a great place, friendly and fast

They were very nice and did a great job.

They had my tire size in stock. My tires were installed and I was offered other auto options. Very professional and knowledgeable sales personnel.

They are very friendly and very helpful they go above and beyond

Very good service..was quick to take care of my problem..had road hazard protection but still was taken care of at a timely manner..kudos to Donnie the manager..

Super friendly staff and great service.

Donnie and his staff have always been helpful to us. I used to work there,but when the tire problem happened on the Ford explorers happened,I was laid off. They do not add items without calling me first. Simply the best and the plaza card,makes it extremely helpful.

Usually they are very busy so I wanted to make an appointment. But was told they could get me taken care if in about 10 minutes. Needed 4 new tires. Got me in and out in about an hour. Very nice and polite people.

Great fast serviceAppreciate you guysThanks

Got 4 new tires put on my Jeep today and had an alignment done. The guys at Plaza Tire did a great job and had my Jeep back to me in no time. Friendly service and no BS. Highly recommend!

Great service! Great rates! Great people! Very satisfied with the results of my vehicles after leaving the shop!

Had to wait at least 3 hours to get new tires and only 3 people it seemed like we’re working. Took to long there are better shops out there.

I brought my truck in month before last for a balance, rotate, and alignment. Within weeks my truck was already out of alignment. They could not find the problem so I brought my truck to the dealer where they again balanced and aligned my vehicle. They found the problem and said there no way possible they could have aligned it properly and missed the issue. I will not be going back to them for service. Beware of wasting your money.

Just got tires rotated, oil changed and new wipers put on, all in under an hour!! Woo hoo, Im satisfied. Thanks guys for taking care of my 88 oldsmobile 🤣

Great service!

I always go to Plaza Tire bc the employees are friendly & well mannered. Ive never had any issues from them or their work. I will continue to choose Plaza Tire for my vehicles. I highly recommend them to all.

Nice used tire for my car (P185/65R14) was only $30 installed, in and out in 40ish minutes, and the people were very friendly! Highly recommend!

They did a wonderful job on my truck!!

Made an appointment for 8. Dropped off at 805. They did an amazing job, kept me updated on issues asked for permission to fix with up front pricing and financial support because it was a very used but new to us car that was given to us by a very dear friend. Anyway, they knew we needed it fixed and back the same day and did not disappoint.

Front desk people are super nice. They also have credit options including one for people with no or bad credit. This also has positive reporting so will help build credit. Service is quick and they are taking proper covid 19 precautions.

Quick oil change at good price.

Friendly Staff and I was in and out in literally 20 minutes! Thanks Guys!!!!

Received quote of $250.00 to replace 2 front rotors with pads, to be very clear the person i spoke with said roughly 250 ish, could be a few dollars more or a few dollars less.Rotors and pads were replaced, the charge was $418.00, this is not 250 ish, is it? When someone in their profession gives you a rough number the final number should be somewhat close, shouldnt it? I was expecting a high number of $300.00, they did reduce to $349.00 and I do appreciate it. Brakes are in good working order.Undecided if I will returnV/RDarryl

Love the customer service and took advantage of no credit needed financing to get a new set of tires. Donnie and team took care of me.

Donnie was great to deal with, helped me make a good decision about what my car needed. All staff was pleasant.

Great service!

Very poor its like they have no idea what they are doing spent right at 5 hours and they miss up we will never again come here

It has there own financing so thats good if you need tires or car fixed.

I went in a week ago and told them I had a low tire. They said I needed nitrogen, they filled it and not even a week later it was low again. When I arrived they said it would be about 1.5hrs to get me in... which is fine. 2.5hrs later they tell me its done so I pay for the fixed tire and head outside to wait for my vehicle...close to 20 minutes later one worker finally asked what I was waiting on. mean while three workers stand there and bs with each other...if a car is done dont wait to get the customer on their way!

Adequate service, long wait for walk-ins (which is understandable, considering how busy they were and no available appointments in my limited schedule), good prices, but the only complaint was the temperature in the store. The ac was out or underperforming and it was uncomfortable for such a long wait.

Good friendly people. Fast service. Clean environment. I would be willing recommend to anyone.

Its a nice place to go get some tires

Nice, very professional and lets you know if anything else needs to be done to your car. I recommend plaza tire to everyone. They offer road hazard with their Tires.

Very busy store with prompt and efficient service. Happy to have stopped in and will return.

They were really busy and still managed to get me squeezed in before they closed. Took longer than expected, but they also explained that theyd had some problems with cars in front of me, which is understandable. Theyre always really nice and have fair prices. Ive only had alignments done, but never had a problem.

Tires were decently priced. They claim they are the quick change artists, but it took FOREVER to have my service completed. I wont use again.

Wonderful help. They got right on it

Always great service! Donnie always goes above and beyond.

Plaza Tire handled my new tire purchase perfectly. Hunter made suggestions on which tire would serve my needs best. I wouldnt hesitate to refer them.I plan on switching all of my maintenance needs for both of our vehicles to Plaza Tire.

I made an appointment at 2pm on 4/24/20 and was told by 2 employees that it would take 45 minutes for an oil change, so I made an hour in my work schedule to get my oil change done. It took 2 hours for this to be completed and my oil change sensor was not reset and it still comes up on my computer screen as it needs to be changed. I ended up having to stay at work an extra hour and half to make up the time lost. There were also 2 other customers waiting a lot longer than me for wheel alignments. Customers should be told before appointments how long the wait will be so they can make arrangements in their work day.

I started hearing noises after an oil change. I raised the hood. The staff failed to properly latch the hood prop.

Service was great help was great very nice and helpful

I’ve always had exceptional service from Plaza tire in Mayfield Kentucky

Very quick and great work would recommend 100%

Friendly, knowledgeable and professional. Great service.

Donnie and his crew are always polite and professional. Ive been a customer for over 10 years and theyve always treated me right when recommending products and/or services. Thats why I will always go back for all of my automotive needs.

Nice guys, quick service, I’ll definitely be coming back for all my auto service needs!

Always good work. They point out other things that was wrong that I didnt even notice. Very polite and professional. If I could give more than 5 stars I would.

Cheap and fast. Can’t beat it! They worked me in last minute.

Very friendly and great customer service. Definitely will be back.

Had an appointment for 10 am and my vehicle did not get pulled into the shop until 12. Two other vehicles that arrived after got serviced first. Got an alignment done and my car sat on the alignment rack for a good 45 mins to an hour without anyone touching it.

They were awesome especially I believe his name is Danny couldnt have ask for Better customer service than him alone.GREAT JOB PLAZA TIRES.

This place is the best in service that I have ever dealt with. They are freindly, fast, honest and they do great work. They also keep their word and are very very reliable. I highly recommend this service station. Thank you so much for servicing my vehicle.

Staff were considerate and helpful. Listened to my concerns and addressed every issue. Service was quick and efficient. I highly recommend Plaza Tire.

Excellent service!! They took me right in at my appointment time, and sent me home exactly 45 minutes later as promised. 😁😁😁😁

Really great service they helped me with everything I needed and even more. All still at a very cheap price!

Service was quick and good.

I purchased new tires at another tire store 2 years ago and have had one tire give me nothing but trouble since I bought them. The other tire store would not do anything about the problem even though these were bought from them new and I paid a lot for them. I had my GM dealership to check it to no avail. I finally wrote to Michelin Tire Company and they suggested I take my car to Plaza Tire. I made an appointment and took it today. It didn’t take long for them to find the problem and fix it. I was so grateful to finally have someone who knew what they were doing find what was wrong and fix a problem I had dealt with for 2 years. I will be having my tires rotated at Plaza Tire from now on and when it is time for new tires they will have my business. I can’t say enough good stuff about them. They won me over on my first visit!

They were busy and got us in and out in a resonable time. Prices were good and upfront no hidden stuff. They knew what they were doing and did a good job. Answered every question I had.