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Good Old Gold
5278 Sunrise Hwy, Massapequa Park, NY 11762, United States
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Good Old Gold
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Ch
Review №1

Thank you so very much to This Wonderful store as I had the pleasure of Stopping in and Met The Grand Daughter of The Owners . I asked to look at some Preowned Watches and They Treated me with Kindness . This Must Be a Wonderful store as I could not Help But Notice how many Happy Customers There Were . So Nice to Feel welcome and Deal with Honest People . Thank Goodness for This Wonderful Shop

Sh
Review №2

I have bought several items over the years from GOG and have been 100% satisfied every time. The education on diamonds and the technologies they have to compare light output, etc from one diamond to another is truly next level. The first time I bought from them (back in 2004), I was nervous about doing it online so I drove from Va to NY to see them in person. I was treated great and felt good about everything. The last several times doing business with them has been via online or phone. I have complete trust and confidence in them to provide truly next level diamonds at a very good price. My wife constantly gets compliments on her stones as they are absolute firecrackers. GOG gets my highest recommendation

ch
Review №3

Incredible Customer Service.This family owned business is not only professional,but they CARE about satisfying their clientele ! 10 stars..

mi
Review №4

My girlfriend and I visited this store January 16th 2020 to see an engagement ring we selected from the website. We sat with Julia to pick out the stone. I put down 50% of the ring which was worth roughly 14k. March 2021 I went to pick up the ring and found out Julia ordered the wrong setting. She argued telling me I was wrong about what my girlfriend wanted. The setting she showed me looked nothing like what my girlfriend chose. The store manager told me I would now be dealing with Darren. I was told that the designer needed to make the setting and this took some time. According the the original agreement, they would start making the setting once half of the ring was paid which is why I paid half in the first place. Now they were telling me that I needed to make all the payments. So they were asking for not only more than 50% at this point but 100%. They took it upon themselves to return the diamond to whoever they had it loaned from. So now I am paying for a stone that they sent back. I was told I needed to wait for them to get the stone back and there were additional charges. They claimed that they didnt know if I would ever come back after paying well over half of the ring. The payments took about a month to go through. They continued to say it was their system when they didnt have the ring completed. I was told a different time and date to appear every week. They always ended up calling at the last second after I had taken off work or when we were on the way from Mineola. Then the excuses became they were closed for the holiday weekend, their system wouldnt work at all, they had no power, Darren was off, Darren had a family emergency, they were having their systems updated. At this point we had been promised two wedding bands worth $3000 each, an upgraded warranty, free cleanings, and money back. We found out Darren was the manager of the engagement ring department. He was never capable of telling me when he was working or if the store was open. After the fiasco with Darren we started dealing with Lisa who is supposedly part owner, in charge of customer relations. In our last dealings with Darren we asked for a necklace and earrings my girlfriend picked out as wedding jewelry and Lisa agreed. She promised to meet us Saturday August 7th to give us the ring and the other guarantees. She called us an hour before and told us that her daughter was hit by a car but promised she would open the store herself the following day. On Sunday we were on the way and she called us saying she couldnt meet. She promised we would meet Thursday. I called Wednesday to verify and she said she couldnt because she had a prior engagement she forgot about. She said she wanted to meet Friday or Saturday. I found out that I was NOT able to take off of work because of the numerous times I had taken off. Saturday she called me saying she was driving back from MA and would meet at 2:30. Then it changed to 3:30, 4, 4:25-4:40, 4:45-4:50. We were already in the parking lot at 4:15. Several times in a row she claimed she was 5 minutes away and she blamed traffic. At 5:32pm she texted about traffic and vanished. We called and texted several times yet no answer. We sat there until 7pm. It is now Monday August 16th and we have heard nothing. I reached out to Darren at least 3 times and got no response. I emailed the store directly explaining the situation and got no response however they will not be open until Tuesday. They have ruined what was supposed to be a happy time in our lives. They had made the process of my girlfriend picking out her dream ring one of horror. It is worth noting that Lisa claimed to have the ring in HER possession. She took out property off the store premises and has failed to contact us. I am not sure how legal this even is. I wanted to explain our situation in the hopes of warning others. It makes no sense to me considering the good reviews but this has been an absolute nightmare and I would NEVER wish this upon anyone else.

St
Review №5

Great experience working with Center Gold. My fiance and I went in with a truckload of jewelry, having no idea what was costume & what was real Joanne took her time and was patient, knowledgeable & very nice. We will definitely be back :)

Je
Review №6

Our 10 month old daughter got her ears pierced today....we had the best experience there the lady was amazing 🤩 very gentle with our daughter and it was quick and easy😊 I would recommend this place to anyone.....trust me you won’t be disappointed😉 will be going back again soon😌

De
Review №7

Loved loved loved my ring from here absolutely beautiful and unique

Er
Review №8

I bought an heart and arrow diamond engagement ring from Good Old Gold 9 years ago. I went back this year to see if they honored their upgrade guarantee. They did. If you havent been to their shop in NY and you live in driving distance, I really recommend going there in person. Even though you probably cant go wrong doing online transaction with them, I always found my time there worthwhile. I live in NJ and Ive driven there 3 times. But I always have them ship the ring to me and I never had any issues. The whole buying experience with them is a real pleasure. This is the ring I upgraded to this year. Beautiful Tacori ring with their signature crescents. This one is HT2553RD. I hesitated between this one and their Dantela 2620RDLGP and Petite HT254525RD. All these rings look very beautiful. The picture looks great but it looks even better in real life. The sparkles of this diamond is just out of the world and the setting looks just perfect. I am really satisfied with the purchase. I took the picture at night with yellow light in my bedroom. Thats why the diamond looks a bit yellow. The diamond is actually color F, 1.71 Carat, VS2. It looks very clear and very pure like a water drop during the day.

Ro
Review №9

We worked with David in selecting and eventually purchasing a wedding engagement ring during 1Q 2020. IMO opinion, David went far above-and-beyond to help us select a design and custom create a ring that my wife-to-be is over-the-moon for. It was exactly (and better than) what she wanted. Not only was his customer care and laid back, pressure-free assistance a pleasure, David worked with us on getting what we believe to be a terrific price. Consider the light engagement we had with his colleagues at GOG, they all seem to be similar natured. Next visit: wedding rings.

J
Review №10

This is by far the best Jeweler around!!! I was shopping around for an engagement ring for my girlfriend and I visited multiple competitors in the area in search of the perfect diamond. Good Old Gold had the best and most professional service I have ever experienced. This is extremely important when making one of the biggest purchases in your life.Matt in the Engagement Diamond Department, went above and beyond to make sure I found the perfect diamond and made sure I got the most bang for my buck. Not only was Matt friendly and down to earth, he was EXTREMELY knowledgeable. I visited the store approx 10 different times, and every single time he was more patient, understanding, and made me more and more comfortable with the process. He actually cared about the quality diamond and setting I would be getting for my now Fiance.The ring I bought is ABSOLUTELY BEAUTIFUL. Matt found us the most perfect diamond that is stunning. My Fiance receives compliments everywhere she goes.Good Old Gold is the best around by far....you will not be disappointed. What an absolute pleasure and stress free experience this was because of Matt and the entire staff at Good Old Gold. Thank you, we will be back for wedding bands and we now have a trust worthy go-to family Jeweler!

Ca
Review №11

I have on several occasions visited Good Old Gold and purchased items and I was always a very satisfied Customer. However I recently went there to get an appraisal of my Grandmothers engagement and wedding ring. I was sure they were not worth a lot but they were around 120 years old and sentimental to me. When I arrived at the store I was greeted by a woman at the counter. I told her that the rings belonged to my grandmother and I knew that the rings were most likely not worth a lot but I wanted to get a ball park. She looked at the rings gave me a discussed look and pretty much told me they were garbage and not worth her precious time. Then she turned her back on me and walked away. Clearly I will never go there again, no one should ever be treated like a piece of garbage and clearly Good Old Gold doesnt care how there employees act toward their customers

VI
Review №12

The AVC is one of the most beautiful cut you will meet. Johnathan is passionate about his diamond. Very educational, wonderful service and a purchase of a life time. I love my diamond, its better than we can hope for!!Johnathan thank you so much!!!

Ke
Review №13

Good old gold has been my personal goto for anything shiny for decades.

H.
Review №14

I went to Good Old Gold right before the holidays to sell a gold chain after visiting 2 other local jewelers. The salespeople at GOG gave me a competitive price and even matched a higher offer I was given elsewhere. They were professional and courteous and most importantly I didn’t have to play the whole “haggling game” with them. They made the process very easy and I was in and out in less than 20 minutes with a check I was able to cash that day. Thanks Good Old Gold!

Ch
Review №15

Ive never done business with them, but Ive seen many of their online videos, and without hesitation I can say, the level of expertise in this company has to be seen to be believed. Even their door mat is likely to be a genius. They run souped up dragster circles around ordinary jewelers, as to their Mariana Trench depth of knowledge! Additionally they have a powerful ability to find the best sparkling diamonds available anywhere. If there was a Mount Olympus of the diamond world, these people would be residents there.

Br
Review №16

Came here today to get my ring sized down. Unfortunately they couldn’t do it, but I appreciated the woman’s honesty that there’s a chance of the diamonds falling out, and for the price it wouldn’t be worth it. So I asked her if she had any other options for sizing the ring and she suggested a rubber piece that wraps around the bottom. It did the trick! I also asked if she could clean both rings I brought in. She cleaned them and also put the rubber piece on for me no problem! I asked her how much I owed her and she said there was no charge. I thought this was so kind of her! She definitely didn’t need to do that! My rings look great thanks to Good Old Gold! :)

Iv
Review №17

I dont even live in US but dude made good educational video

Ja
Review №18

Stop running around and wasting your time with other places.... Good old Gold is it 🙌. I spend a long time looking for the perfect diamond at my price point. They were the only ones with the selection to fit the bill and have the guarantees/upgrade programs to back it. They took the time to answer ALL my questions, send more pictures, and made the whole experience a breeze. Not to mention, all of this was done from the other side of the planet too, in Afghanistan...! Buy here.

No
Review №19

If you are looking for the Very Best in Jewelry Selection! Go to Good as Gold in Massapequa Park ! My experience with the expertise in the finest Jewelry in New York State.. they are not only knowledgeable in the making, caring, repairing, sales, collection, of the finest jewelry on Long island but they take care about you like family! Excellence in choices for you. I can not say enough about the state of the art of walking though that door and feeling like I walk into the a hole different world of its own. Please dont take my advise you need to try it for yourself. Do it and then you will know ecstasy! Love you guy and Thank you! for never ever disappointing me.

Ba
Review №20

Very helpful

Ma
Review №21

What can I say about the Good Old Gold Family... My husband and I have known this amazing family for 22 years, when we made our first purchase from them - my engagement ring. Helen, Susan, Amy, Jonathan, Sandra, Helen’s grandchildren and the entire staff at Good Old Gold are not only amazing to deal with but extremely kind, caring and compassionate people. The jewelry is just as amazing as the GOG Family. We buy all our jewelry from them and drop in just to say “hello”. They are all very knowledgeable, honest, fair and always a pleasure to deal with. We will only go to Good Old Gold knowing we are receiving the best service and will always find just what we are looking for. I love Good Old Gold!

Th
Review №22

The most wonderful Staff!! Service!! Selection and Quality of products! Helen, Amy, Randy, Sandra, Vincenza, Marie, Charlie to name a few of the most OUTSTANDING friends I have developed!!! My husband Al and I, as well as my daughter Jessica love you all!

Wi
Review №23

Excellent customer service and care.Created a custom made engagement ring and wedding bands that no other place was able to create due to the complex design I had in mind. Finished rings were exactly as envisioned.Knowledgeable staff who care and go the extra mile to ensure that you are getting exactly what you want.You will not be disappointed choosing Good Old Gold!

Je
Review №24

By far, an amazing experience. Top shelf care and concern with an old fashion touch. Took all the time in the world to educate me while choosing the diamond for a wedding ring. John was all-in on making the experience so worthy of sharing with all of you. Good Old Gold is a no brainer. Go there and I cant imagine that you wouldnt be happy.

An
Review №25

I would give 10 stars if I could for the service I received at Good Old Gold. I found them via a youtube search for the type of diamond I was looking for. They put out awesome informative videos and supply a great deal of information. Charlies service was incredible. He was unbelievably fast in responding to any requests that I had via email, etc. Also, he was very knowledgeable and executed in sourcing exactly what I was looking for. Highly recommend!

Al
Review №26

We have been searching for several months for the perfect cushion cut diamond and found it here!I was doing research online and found some YouTube videos from Good Old Gold. They explained and showed the comparisons of different types of diamond cuts and what to look for. I called their store and spoke with Matt and gave him the specs of what I wanted. He was very patient and took the time to find what I was looking for. We exchanged emails a few times and the communication/customer service was excellent!!!We flew from Florida all the way to New York to meet them. The diamond they had held for us exceeded our expectations at a VERY FAIR price! Matt took the time to show us our diamond under a miscroscope and compare other cuts with it. Our cushion cut diamond sparkled more than any other diamond we have seen!!!After making our decision on the diamond we met Marie who took the time to give us quotes for a custom engagement ring. She was super friendly and knowledgeable about all the components in a ring.Needless to say, we walked out with a beautiful loose diamond and couldn’t be happier. We look forward to seeing Matt and his staff again in the future when we upgrade. I would highly recommend coming here to all my friends and family.Thank you for making our diamond dreams a reality!!!- Alissa & Michael

Ev
Review №27

I recently purchased an engagement ring at Good Old Gold and I cant give the experience I had enough praise! I was nervous making such a big purchase and to embark on such a life changing event. The woman who worked with me was named Sarah and she must have sensed my angst because she did everything she could to put my mind at ease and to make the experience a great one. Dare I say fun? The ring she helped me put together is stunning and my wife of course loved it. The experience was the same when I went back to buy our wedding bands. I cant recommend Good Old Gold highly enough! When you go, ask for Sarah, you wont regret it!

No
Review №28

Excellent Jewelry Store, Beautiful Selections and professional staff...Full service from setting, repairs to customer designs...I would never go any where else. Trustworthy family owned and operated. Love my purchases!!!

Pa
Review №29

Good Old Gold is an exceptional jewelry store run by a wonderful family. Everyone is professional, nice and treats all customers with respect. The jewelry is of the utmost quality. No matter what you are looking for they have it, or will get it for you. I have had numerous pieces designed....rings and necklaces. I always receive compliments about my jewelry. I won’t go anywhere else. Don’t you!

Va
Review №30

This is literally the best jewelry shop ever!!!! I was looking for a diamond above 1ct and I found a few sites where there were diamonds that i liked. And then I saw the good old gold videos on YouTube. So I decided to call them. I can not explain how helpful these people are. It’s out of this world. The person who helpt me was Matt he helped me with everything. He found the perfect diamond for me with the perfect price. Like there prices are way better then wat you would find online and way better then other jewelry shops I’ve been to. And the diamond are better quality at good old gold. Because I live in The Netherlands I couldn’t see the diamond for my self so Matt went out of his way to make me a video of it comparing it to an other diamond and even testing it for me. They sent it out to me and it only took 3 days for it to arrive to The Netherlands. I highly recommend this jewelry store don’t go to any other one. I would like to thank everyone at good old gold for helping me (especially Matt any Stephanie) and for the fenomenale job you are doing. Keep this up.

ga
Review №31

I highly recommend this jeweler. Great customer service and very knowledgeable staff! I had an issue with my engagement ring they were so attentive and gave me a great price! I went back and bought my wedding band. They went above and beyond.

Sc
Review №32

I purchased a 2 karat diamond engagement ring through the website. Its a little scary making a sizable diamond purchase online. The ring was beautiful and the diamond came with serial numbers etched into it. I would do it again but I have no plans to find another wife!Thanks Good As Gold!

Ka
Review №33

I love working with the team at Good Old Gold. They are knowledgeable and a pleasure to work with. They designed a diamond bezel for my engagement ring using my original setting. I constantly get compliments on the beautiful job they did. Always something new when you drop in. Truly a treasure.

Et
Review №34

Good Old Gold has an outstanding reputation for carrying some of the best-cut diamonds available anywhere. Their website has a ton of really useful information about diamond buying, and the staff is really friendly and helpful. They are also one of the only sites that offers thorough photographs and tests for every diamond, all available online for free. I dealt with them entirely over email and phone and was amazed at the quality of service. The information and pictures they offer online for each diamond makes buying online not only feasible, but actually better than shopping in person at a traditional jewelry store. I have never seen a retailer that offers more data about each diamond than Good Old Gold. Their service, reasonable prices, and the quality of their diamonds have won them a customer for life.

Pa
Review №35

An absolutely amazing jewelry store. The prices are very fair and the quality is very good.The staff is very, very pleasant and patient.Karen and Amy couldnt be nicer.I look forward forward to shopping here again.

An
Review №36

SIMPLY PUT, THEY ARE THE BEST! FOR ALL YOUR JEWELRY NEEDS. FROM BUYING A DIAMOND TO CREATING THE SETTING YOU WANT.I HAVE DONE BOTH AND LOVE MY BEAUTIFUL OVAL DIAMOND AND MY SETTING-THEY CREATED EXACTLY WHAT I WANTED!THEY ARE VERY KNOWLEDGEABLE, HONEST, KIND, TRUSTWORTHY... ABOVE ALL THEY ARE ALL ABOUT THEIR CUSTOMERS

Ke
Review №37

Bought my wifes engagement ring and wedding band here. It was a great experience. The staff helped me understand the different options (showed me differences under the microscope) and made me feel very comfortable with such a large purchase. They are really great!

Ci
Review №38

The store is beautiful, and has jewelry in all price ranges. The sales help is very knowledgeable, but not pushy. They truly seek to satisfy their customers. The estate sales, which are held periodically, cant be beat!

Ma
Review №39

Went in to resize my watch. Staff was friendly efficient and didnt push me to buy anything else. Very reasonable pricing. Will definitely be going back if I ever need anything else.

Ma
Review №40

Staff was incredibly helpful. If youre looking for a high quality diamond and could use advice and assurances, you will enjoy shopping with GOG. Did not feel pressure from them to buy, like you do at some places - they genuinely seemed just very helpful, going out of their way without any complaint.Then again my review may be a little biased from my great mood - Im recently engaged, ya know :D

Gu
Review №41

The shopping experience at Good Old Gold has always been a pleasure. The staff is attentive, courteous and knowledgeable and the selection of jewelry (particularly the estate pieces) is spectacular. The Estate Jewelry Sale is worth the visit with limitless treasures. A DEFINITE MUST!

Ne
Review №42

Friendly and super knowledgeable! Highly recommend this jewelry store!

Da
Review №43

Despite living on the other side of the country, Good Old Gold is the first jeweler I think of when considering a purchase. Theyve helped me with multiple items that were exactly what I wanted, with excellent service and fair pricing. They made building my wifes AVC engagement ring an easy, pleasant experience, coordinating with another jeweler who handmade the setting for me to ensure a great fit for their stones with minimal input needed from me.

Ca
Review №44

The engagement setting and the stone were splendid. I did A LOT of shopping around too and felt safest shopping with these guys due to the huge amount of info they supply about the stone you are purchasing. Fair prices too.

Ry
Review №45

My experience with Good Old Gold was nothing short of phenomenal! Their customer service is top notch, I asked so many questions and they were always answered with friendly, helpful advice, not once did they apply any pressure! Such a relief from the high pressure world of in person jewelry shopping.They work with your budget to make sure you get the best bang for your buck. Dont hesitate to e-mail them today!Big thank you to everyone at GoG you guys rock!

Da
Review №46

Very accommodating, super kind staff and great prices. Support your local businesses!

Ca
Review №47

If you are looking for a laid-back, no-pressure diamond hunting experience, Good Old Gold is the first place you should check out.I highly recommend this store, perhaps their family-business-structure keeps the drive and mood the inviting and intriguing way that it is. Compared to other big name stores, who just seem to want to get a sale, you really feel comfortable with the GOG family.Did I also mention that Jonathan is a youtube megastar? He films videos in the store of diamonds and differences. How helpful is THAT to you, when making your first huge diamond purchase?? Hands down, love this store all around!

Mo
Review №48

I have been shopping at Good Old Gold for about 30 years, I love shopping there and working with the family members who own the business and the employees who have worked there for as long as I have shopped there. They make it their business to know their customers and their tastes. I have never had anything but positive experiences at Good Old Gold and I love every piece of jewelry Ive bought there.

Pa
Review №49

Thank you Matt and Good Old Gold for helping us find the perfect emerald cut diamond for my fiancee. We found you via YouTube and appreciated your free education about ASET images, particularly for emerald cuts. I was impressed at the level of detail you provided so I could objectively assess the light performance. Your organization appears to be providing a kind of transparency that’s revolutionizing in the diamond business. For example, the high end jeweler we worked with in Denver before finding you was unable/unwilling to provide ASET images/videos. I was also impressed with how we used technology and videos to communicate from miles away. You were 100% transparent, trustworthy and a complete pleasure to work with — always positive, patient and eager to keep looking during the comprehensive evaluation process. My fiancee’s eyes almost popped out of her head when she saw it and now others reaction similarly. It’s definitely recognized as a very special emerald cut. Thank you again Matt for being our go-to expert on this once-in-a-lifetime purchase.

Ma
Review №50

I know the people at GOG for over 25 years. I got my wife a diamond ring, my son got his wife a diamond ring and my son-in -law got my daughter a diamond ring also. The GOG people are true Christians who follow Gods Golden Rule which makes them truly golden. I trust them completely and so should you because they answer to the highest authority, our Creator. For your gold and diamond needs there is no other place that you should go !

Ma
Review №51

Have been dealing with Good Old Gold for many years and have never been disappointed. Have told many friends about this wonderful family business. Quality of goods is excellent as well as fair pricing.

Vi
Review №52

What an incredible experience! I cannot fault this place. Jonathan, Marie and the rest of the Good Old Gold family were an absolute dream to work with from start to finish. I live in the UK, and after months of diamond hunting here, my search turned to online vendors, and I absolutely could not find a jeweller here that offered the same vast inventory, diamond knowledge, guarantee, price and most importantly unbelievable one to one customer service that Good Old Gold did.Initially I was nervous about buying a diamond from overseas, but after speaking to Jonathan, receiving videos of my selections, diamond advice, and having a relative visit the store in NY (where she was treated to a two-hour diamond session with Jonathan) I had absolutely no reservations about buying from Good Old Gold and trusted that whichever option I went with, I would receive something truly special.The whole diamond buying experience exceeded my expectations, and I would say that I knew more, and saw more of my Good Old Gold diamond from overseas than I did with any diamonds that I had viewed in person in the jewellers I visited here.There is not a question that Jonathan cannot answer, he has the knowledge, friendliness, expertise and service, all without commanding an inflated price tag. I cannot wait to purchase from them again - we still oogle at my incredible diamond 8 months later! Thank you guys!

Sa
Review №53

Had stone rotation, resizing and envgravement services done for our ring with my fiancee. Great experience, and friendly staffs. Amy is really patient, have my fiancee tried all difference sizes for best result and walked us through on how their plans to be. 1 week of turn around time. Size and letters came out perfect! Highly recomended for servicing!

Br
Review №54

Absolutely terrific jeweler. The jewelry is excellent, the prices are fair and the staff is very knowledgeable. It’s the place I go every time I need to buy jewelry. Highly recommended.

Th
Review №55

Twice I was there. 1st time to reset a ring with a pretty big stone. They mail it out. Took longer and I didn’t feel as comfortable as I should have been. 2nd time took my rings to get cleaned. The lady gave me an attitude and just steamed it a bit. I said aren’t you going to shine it up. I mean I just purchased a shine towel. Anyway she said that it would have to be sent out. I said for a cleaning? And she said yes. Disappointed 2 times.

Mi
Review №56

Ive been using Good Old Gold for years and have never had and unsatisfactory experience. They have a friendly, knowledgeable staff and an incredible assortment of beautiful jewlery. There is something for every budget and their jewlers make custom pieces as well. Overall they are the best I have ever seen!

Co
Review №57

My mom would only trust Good Old Gold for her jewelry buying and repairing. I trust them as well and have purchased two pieces from them. Very good quality!

Je
Review №58

Love Good Old Gold! Have never had anything less than a positive experience. Nothing is ever too much for them to do and the warm and friendly atmosphere makes for a great visit every time.

Ro
Review №59

I cannot say enough about all the wonderful people at GOG. Helpful, always willing to give the best price, outstanding repairs and all that JAZZ! The best, Nothing more to say. but Thanks to all at GOG.

Da
Review №60

GOG was recommended to me by a colleague and I’m extremely lucky they did because the service and product went above and beyond my expectations. I was purchasing my wife’s, at the time my girl friend, engagement ring. John, aka Rhino, was very helpful walking me thru the beginners knowledge of stones (four c’s) and was able to illustrate the visual differences by bringing out different stones and we observed them, natural light vs bulbs, naked eye vs “scope.” Additionally, he shared what is traditional, classic, and “now a days” popular- which was very helpful (I went with a classic look). The experience was so positive I would highly recommend GOG to anyone looking to purchase any jewelry. They help kicked off my engagement and will always be a part of my life, TY GOG!

ke
Review №61

I cannot adequately express the quality of service the entire staff has provided, assuaging the fears and concerns of myself, my family and most importantly my bride to be. When they found out I was proposing at the Magic Kingdom on New Years they even provided me a ceramic carriage improvised into a ring case for the occasion. Amidst the fireworks the carriage glimmered and gleamed almost as much as the diamond ring. A great family that I consider myself fortunate to have discovered. If you have any qualms or misgivings about the big purchase and who to trust, this is the jeweler to come to. Ill be there soon for the wedding bands and I couldnt be more excited.

Ho
Review №62

Brought my son here to get an engagement ring. Finance was so pleased with the ring and he got a good price!! have been using their services for 15 years!!

Ji
Review №63

I had an excellent experience purchasing an engagement ring from the folks at Good Old Gold. Jon, Lynda, and the rest of the crew were very helpful, answered every question I had ( and I can assure you there were a lot) without making me feel like I was troubling them. They provided no pressure, and no sales calls over the 6+ months it took me to make up my mind, and that means a lot to me, I hate pushy sales people. I got a beautiful diamond at a much lower price than local mall stores, and got to see what I was buying in advance through all of their information, photos, analysis, and scans. I was very weary of making the largest jewelry purchase of my life to date over the internet from someone I have never met. So glad I did, and would do it again a hundred times over. Dont hesitate to trust them, and I am looking forward to purchasing my bands from them in the near future.

Ro
Review №64

Great selection of jewelry. All the employees are knowledgeable and friendly

Ma
Review №65

I purchased my fiances engagement ring here almost a year ago and was very happy with the service. A little over a month ago the unexpectedly broke in half.(due to manufacturing defect) Needless to say we were very upset. We brought the ring back and after a little discussion, Sarah and all the staff at good old old ensured that everything would be taken care of. They were amazingly helpful and at no cost to us they had a new ring casted and it came out perfect. My fiancé couldnt be happier with her new ring, And I couldnt be happier with the service we received. Thanks to Sarah This will be our jewelry store for years to come.

Sa
Review №66

I purchased an August Vintage Cushion online, from GOG, and let me tell you, this stone is gorgeous. Really something else. From the first phone call, to the final communication, everything was wonderful. Jonathan even shot a video of the 4 stones I was considering, & even shot them under different lighting environments so I could see how each performed. Not only that, but this vender has all the various images available online to evaluate the cut, light performance, grading reports etc. Bottom line? A transparent transaction. & did I say I loved my AVC?? Oh my....what a beauty!!

Li
Review №67

I love the staff Ive been with them for about 40 years prices r fair only jewelry store I go to great inventory you can find anything you need there if you dont see it theyll get it for you

Su
Review №68

Hi Jon.I have been the very happy recipient of your teams (Darren, Sarah, Lynda) service last year. I bought an AVC, and unfortunately due to unforeseen circumstances, I had to return it before it was shipped to me. I live in Australia, and I can say very gratefully, that at no point from selecting the diamond, to buying it, selecting a setting, and finally having to return the diamond did I feel the least bit nervous about the transaction.Living in Australia, we dont have much choice, and I have been in touch with many American vendors. Your company and team is one of a kind. Everyone bent over backwards to be helpful, even when I requested a refund. I would just like to say a big Thank You! Your diamonds are TDF, and your customer service exceptional!!! Your passion for what you do is truly admired. When I come to America for a holiday, I will definitely be coming to your store for a visit!

Ni
Review №69

We purchased my diamond and custom setting from Good Old Gold online and could not have been happier with the experience and quality. I would not hesitate again to purchase from Good Old Gold. Customer Service is top notch!

Sa
Review №70

I started my diamond research online and inevitably came across Jonathans video tutorials. I had been casually watching some videos for about a year and as I knew Id be getting married started to seriously search for a diamond for about 5 months. Mostly still looking online and watching videos. I also visited a few stores with my wife from the common mall jewelry stores to more of the name brand Tiffanys. I had an opportunity to visit GoG during a trip to NYC and from there worked with Matt for a diamond selection and Lynda for the setting. Matt patiently helped me to narrow down a diamond selection over email and I was able to visit the store again for an in-person view of my top 3 choices. Lynda then took over with assisting us with the setting and getting it engraved to shipping it to us. My wife is very happy with the ring and from someone that spent many hours researching various physical stores and online stores like Blue Nile / Brilliant Earth I can say that GoG has some of the best cut diamonds, great service, and overall best value.

Gi
Review №71

This is a lovely store, with a beautiful selection of jewelry and very friendly and helpful employees. I recommend this store to everyone I know.

De
Review №72

My husband and I had such an amazing experience here! Even after our purchases, we are still close with our sales person and you truly feel like family when you buy here. Firstly, my husband purchased our engagement ring here and had it custom built with the help of Sarah, one of the stores amazing representatives. She helped him coordinate directly with Tacori, gave him sound advice, was patient and beyond helpful in building the ring of my dreams. Second, my husband and I purchased our wedding bands a few months later and had a very similar experience. While there was a slight mishap with Tacori (not the ring store), Sarah was so apologetic and made it right by us which she didnt have to do but was more than appreciated. You can get your ring cleaned here and watch it being done through their window so you know your ring is in good hands - no shady business here! I would go here again in a heart beat - I trust them completely and will only purchase my jewelry from here moving forward.

Fr
Review №73

Totally recommendable. You feel fully supported and guided during the entire process...and the engagement ring couldnt bebe more awesome. Amazing stone and precious setting. I started the process overseas (spain) with all the fears and concerns of having to take such decisions from so far away and I couldnt be happier. Real experts in diamonds and people. Go for them eyes closed!

Da
Review №74

Had a wonderful experience with GOG getting my custom August vintage cushion cut from a rough diamond especially for me! Great to work with and any issues that came up were handled quickly and professionally.

Je
Review №75

(Loose diamond purchase w/ international shipping) Solid service, payment and shipping process very smooth. Thanks guys!

Jo
Review №76

They are the most knowledgeable and courteous group of hard workers I have had the pleasure to encounter. Highly recommended!

Mi
Review №77

Always a good experience here, and they stand behind their products.

Ge
Review №78

What a wonderful experience Ive had with Good Old Gold! David guided me through purchasing an AVC diamond and I have to say he is one of the kindest most patient people you could hope to deal with. Being in Australia, my purchase was done online. GOG provide you with so much thorough information on your diamond that you know exactly what youre getting, making the purchase as risk free as possible. David and Darren made this purchase really informative, straight forward and so easy. The best part is that the AVC diamond is by far the most beautiful diamond I have ever seen. The optics are simply incredible and I know I would never have found anything even close to this here in Australia. GOG are highly recommended on Pricescope, not just for their incredible diamonds and jewelry, but also because of their professional, friendly and caring service. And I can see why. I highly recommend Good Old Gold, especially to anyone looking to buy online - you wont be disappointed, theyre awesome!

ho
Review №79

I am always happy with the help I getThey even bought some of my old stuffHoney

Ca
Review №80

My partner and I have just recently bought a diamond from Good Old Gold, and I cannot praise them highly enough! I have never experienced such excellent customer service before, I spoke with numerous members of the team, emailing back and forth, all of which were extremely helpful and never tired of answering my endless questions thoroughly! I never thought we would buy the diamond for my engagement ring online, without seeing it in person first, but GOG made it a completely stress-free experience and anyone from the UK (or outside of the US), who is nervous about buying such an important purchase from abroad, like I was, I would really recommend that you just go for it, you wont regret it! I searched high and low, and there doesnt seem to be another jewellers in existence that supplies you with everything you need to really know your diamond is outstanding, such as the ASET images and my favourite, the videos! You get to see your diamond twinkling and sparkling on film before making your choice! Most importantly my diamond is just mesmerising! It is absolutely beautiful! I now have my perfect cushion cut diamond and couldnt be happier with the purchase! Just to quickly mention another diamond whilst Im on the subject, and that would be Jonathan! I first came across him whilst watching his videos on youtube, which taught my partner and I everything we know about diamonds! His level of customer service is second to none, you can tell he really cares about his customers, and his passion and enthusiasm on the subject of diamonds is extremely infectious, and he is just genuinely a lovely person to deal with! Anyone wanting anything diamond or jewellery related I recommend you use GOG, you will not be disappointed!

br
Review №81

Great jewelry store. Owners are very friendly and knowledgeable. Highly recommend.

bo
Review №82

Have always had a great experience at Good Old Gold, great service and excellent quality items!!

ca
Review №83

When my (back then boyfriend) husband and i were at the engagement ring shopping phase, i did a lot of research on what to look for. All that knowledge came from watching good old golds videos! I felt like a pro when going into all the stores looking at diamonds! we went everywhere! I live in chicago, so i went to all the malls, over to chicago’s diamond district, different lil mom and pop shops, and still nothing can compare to the quality and prices of GOG! Clearly the hubby was not interested in dropping some money for something we couldnt physically see in person, but GOG was so good at making comparisons for us and making videos to help us see this diamond in all different lighting and compared to different cuts! They never tried to oversell us, they tried their beat to stay within our budget! Needless to say i also ended up getting my setting and wedding band from them as well due to them having the best price! There isn’t a day that goes by where I don’t get asked about my ring... 4 years later:) we came back there when looking for a diamond necklace and couldnt be happier! The only place ill ever go and recommend them to anyone looking for awesome diamonds! My next purchase will be an august vintage one... im saving for that:)

Fr
Review №84

Started off on the wrong foot with various issues/experience. I appreciate the effort that Amy had made to make things right.

An
Review №85

I purchased a loose diamond from them and had it sent to the custom jewelry maker who was creating an engagement ring for my wife. The process couldnt have been easier and the stone was exactly as pictured, at a very fair price.

Ma
Review №86

Friendly, knowledgeable, helpful staff...excellent service and value.

Wi
Review №87

The best selection Ive ever seen.

Ma
Review №88

I cant say enough good things about Good Old Gold. Matt, Marie, and the whole staff were extreme helpful in my search for my fiancés engagement ring. When reviewing diamonds they go into a level of detail beyond just the four Cs. The ASET, Hearts and Arrows, and darkfield illumination photography were simply not available from any other jeweler I talked to. This combined with their extremely detailed Sarin/Diamcalc reports helped me make a well educated decision about the diamond I was buying. I definitely recommend anyone shopping for a diamond to check with them first. Also be sure to check out their YouTube videos as well; theres plenty of good info in there to help with your search.My fiancé ring is absolutely stunning and we couldnt be happier. Thanks again to the Good Old Gold family!

Jo
Review №89

Outstanding customer service super friendly staff..

Ch
Review №90

Top quality family owned great people

Jo
Review №91

-Revised Review pending receipt of revised products purchased.

Jo
Review №92

Awesome

Information
100 Photos
92 Comments
4.8 Rating
  • Address:5278 Sunrise Hwy, Massapequa Park, NY 11762, United States
  • Site:https://goodoldgold.com/
  • Phone:+1 516-798-5151
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Jeweler
  • Jewelry designer
  • Jewelry repair service
  • Watch repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:12–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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