Ordinarily I would not review a grocery store but this Kroger is a hidden gem for one reason. SUSHI. This Kroger has a sushi restaurant in it thats second to none. They have very skilled and talented sushi chefs. Its always fresh and absolutely top notch. They create traditional raw and cooked sushi. We always get a chefs special because once again the skill level is high. The crab and cream cheese & shrimp with guacamole is outstanding! This place is equal and in many cases above most sushi restaurants in Maryville. They do a great job and Kroger should be proud of this department. This Kroger is a great store with good selection. They have awesome seafood selection. Very fresh snow & king crab. If you like sushi and to cook your own seafood this is the store for you.

I was so excited/relieved to move back home and near Kroger!Yay!There is so much here and the prices and quality are amazing.I have to give a lower score however for COVID response.I would recommend that if corporate wants to play announcements on loop about staff being required to wear face masks…THEY. WEAR. FACE. MASKS. I think I counted maybe 2/30 staff wearing masks on any given shopping experience.Also, I’m sorry but face shields are specially designed for providers to wear beer sickly folks that are spitting or sneezing in the hospital. They are not a replacement for face masks.I hope you guys can work on this as it’s getting cold outside and we will have at least one more winter to deal with this virus.Thanks for listening.

Employees are friendly and the store is nice . The biggest issue the store has is that it is constantly out of stock of numerous items. Initially I thought it was related to labor shortages affecting the supply chain, but other Kroger stores in the area aren’t having the same problem. This store really needs to figure out its inventory management.

Edit: Bathrooms are still atrocious, not sure who manages those( maybe Starbucks), but one Kroger employee there goes out of her way to ask if we need help; what seems like almost every time we’re there. Job well done on her part.When you all first opened I was highly impressed with the cleanliness of the store. I actually enjoyed coming to the store to look for groceries and shop. It felt as if we finally had a quality place to shop for groceries and personal care, but this year we have seen a quick decline in the cleanliness and tidiness of the store. Furthermore, a clean bathroom speaks volumes, but they become so trashy people just walk in and walk back out in disgust. The bathrooms really should be cleaned thoroughly throughout the day. I’ve took the liberty to attach some photos below. Would have taken more, but I think these are sufficient; thanks.

Just finished a hard workout next door and popped in to buy a few things. I knew I left my wallet at the house but no big deal I can use Google pay or cash app from my phone....nope. I went through the self checkout and there was no tap and pay option. Looks like some very expensive technology in a pretty new store, but they didnt opt to take care of the customer on this one. It may be possible that they have this through the regular checkout lines but the employee that approached me did not offer that as a solution. I write this as Im sitting in food City parking lot just down the road.

Ive been using this kroger since they opened. Its a nice store but NEVER have their shelves stocked. I have put off changing stores but after having to make a second stop to finish my shopping way too many times I will not be back.

I love Kroger but had a terrible experience ar the one in Maryville today. My daughter and I were in the fruit and vegetable area when my 2 year old granddaughter turned her milkshake over. We were not aware it was slowly dripping leaving a trail. A worker came up and informed us it was leaking and we quickly removed the cup. My daughter then went to the restroom to grab paper towels to clean it up. When she returned the employee was ralking to another employee complaining about the spill. He was using inappropriate language which upset my daughter. She informed them she was going to clean it up and showed them the paper towels. The employee said no they would clean it but my daughter told them since they had such an issue with it she would clean it and proceeded to squat down and clean it. She is 24 weeks pregnant and showing so this was not an easy task.. The employees watched her clean it and went about their business. My daughter was embarrassed and upset at the way the one employee had talked about her so we left the store. Please train employees on customer service. My granddaughter did not spill her drink on purpose and my daughter was more than willing to clean it and she did.. however the employees attitude and the fact that he was cursing and talking about it to another employee was very unprofessional. I know they have a hard job dealing with the public..but when the customer is trying to make it right they should treat them with respect.

Its a great store but they run out of things i am looking for FAR too often, like every time i go there.My advice is to go early in the day, if you can.

Niya was very professional and very knowledgeable. She helped out immensely with my brothers return item!

Water purchased here tastes like plastic as if its been sitting outside for days. If that is how the water is treated I am concerned about any product from this company.

Love all the beautiful flowers when walking in. And the set up. Definitely would recommend!

Like the previous customer said, the pharmacy here is horrible. I actually have a friend here that works and she’s always kind and I love talking to her, but as of late I refuse to continue going as the management over the pharmacy CANNOT handle customers they continuously wronged. They’ve told me 3 times now that they had prescription ready on a day that was not available (I’ve been pregnant and terribly sick and rely on those tablets). My doctor has sent in a refill of 120 and has spoke to me about it over and over and they only fill 40 WHEN it says on the bottle 120 and to take for 4 times a day for 30 days. I’m done with this pharmacy. Going to Walgreens.

Most unfriendly people in the Great State of Tennessee! Dropped $220 and saved a whole $7 with the Kroger card... A simple smile or a thank you would go a LONG way!

Great place always clean, great variety of wine. I always get my dog food and treats from here and body armor drinks 10 for 10. Great deals for anyone plus points back for gas with Kroger card. 👌

Order from ...he?? Charged twice. Delivery issues. Still have not had resolution. Delivery was a 5 days ago. Customer service of a big toe. Email is prompt to reply however just blah blah blah. No resolution. No manager contact. Mangers in my industry would be under review for failure to resolve a guest issue.

The most friendliest Kroger on the planet...all the workers go out of their way to help u get what you are looking for...I have been in there several times and the Atmosphere is always good and good vibes

Usually this store is good. Had the rudest cashier today ever! The one with blue hair. She was so busy bossing people around while ringing my order up she hardly acknowledged I was in front of her. Finished my order shoved my receipt to me and started telling people what to do without saying a word to me. Wont be returning.

The floor supervisor Traci working self check out is very unpleasant and needs to work on customer service! I had a coupon provided by my work for the holidays, she had to put in the system and acted mad about it after she was done getting it to work I said thank you and she just stomped off with attitude. My coupon WAS good for any grocery store that accepted manufacturer coupons. This made my shopping experience very unpleasant

Shout out to a couple of people. Kroger could sure use some customer service training for many in their employ bbut there are a few people who never fail in their excellent customer service. In the Deli- Dusty and Eduardo in the Meat dept. Wendy and bagger Keith. Dont loose some of your best people they are all helpdul and friendly everytime. Thank you!

Have not been happy with this location lately. There has been a decline in the cleanliness of both parking lot and store. Even though Covid is on the forefront. I understand with Covid there are many more on line shoppers which you see throughout the store. They seem to be oblivious to those of us who actually come in to shop. Leaving their big cart in the middle of the isle or blocking an area in the produce while they fulfill the on going orders. Having you wait to go around them. Or even close the cold doors for them so you can go bye them. Having pallets of newly arrived products in the isle to put on the shelf is excused because of delivery time. For the last month I’ve had to bag my own groceries, with no help from the cashier. If I wanted to bag my own I can go elsewhere.Is there no training for your employees? Invest in it and it will come back a hundred fold. Your product sells itself. The customer service is an investment. Raise the bar it will pay off.

My problem was getting down the isles of the store. The employees were in front of me on every aisle. Couldnt get around them so I could shop. When I got to check out the cashier said, They are our shoppers, too. I understand that but having employees go in front of me and block the aisle made for a long shopping trip. I may need to rethink my shopping at this store.

I was getting 2 pkgs of ground beef(1 minute) and the employee doing the shopping for grocery pickup told me I was in her way, to move my cart. Im still the customer. She is an employee and could certainly wait minute. Just ridiculous. Rude

Every single time I go there Im disappointed they never have anything in stock anymore. You can blame covid all you want but it seems everywhere else is doing better. This is the absolute last time I stop in there.

My favorite grocery store. Its where i go to get my poke fix and good tuna steaks. Plus theres a Starbucks.

The people are service here are great.

This place is really good. Great prices on drinks. Lots of choices. They accept United health in the pharmacy part.

Disgusting bathrooms and the sandwich from the deli section gave me food poisoning

Love this new Kroger. We visit every week. Good prices and good setup. Sydney always has a smile on her face and is very efficient at what she does. People like Sydney are why we will continue to shop at Kroger!! 👍

Im an over the road delivery driver, and Ive visited many grocery stores in my travels. This without question, is the greatest grocery store Ive ever been to in the continental United States. The staff is superb, everything in the food court is delicious and priced reasonably. The store is clean and well maintained. I couldnt ask for anything more. Well done.

I believe that citizens should respect others’ choices concerning Covid 19. I rely on management to enforce their own policies. I am upset to see a mask requirement not being enforced. I do NOT want covid breath on my store products. I will shop where I feel the simple guidelines are being met and enforced. Signage does not mean compliance.

Kudos, Kudos to Kroger Maryville!! They do read their surveys and respond. I wrote several times about an item that went missing from their shelves, which may never have been noticed as missing but by us. Kroger management read my surveys and re-ordered the Kroger Lite Southwest Dressing that had been missing for several weeks. FYI K customers, this dressing tastes just like the sauce used in Applebees Fiesta-lime chicken and their chicken-fajita roll-ups, try it yourself and see. Since I cant get to Applebees as often as Id like I make my own. Thank you Kroger for your attention to my detail. I hope your DM gets to read this.

Great store, good selection of prepared foods, great selection of wines, cheeses, seafood and produce. Helpful staff.

Very disappointed with clicklist service lately. Lately they have been out of stock on over half my list. Unsure if its corona related or just a busy day, but its annoying to have to make a run to a second grocery store to get what I need. A few times Ive actually ran into kroger right after I pickup my groceries and they are in stock of said item in a different brand. So Im unsure as to why they arent subbing out like they do instead of marking out of stock. Speaking of substitutions, I do have it checked and recieve subs all my orders too so idk what the issue is. Today was actually the worst. I didnt receive 8 of my items but I was charged for them on the receipt and they werent listed out of stock on my paper. Cue me having to call and go back and have them give me my missing items. Theres also been a few times where Ive waited 30 plus minutes after Ive let them know Ive arrived for them to bring out my order. Im really not trying to be a Karen, and I totally understand that yalls business for clicklist had really picked up since covid. And I totally appreciate the waived pickup fee right now. But I think some things just need to be double checked more if possible. Thanks

Beware before you shop here, they are letting all kinds of people shop without mask, even most of the employees. Will not shop here again.

I always Love to shop at this Krogers because it has everything the only thing that I have a problem with is everytime I go to that Krogers there eElectric Mobility Scooters either brake down or run out of ELECTRICITY !! Which is sometimes other customers faults but they should hire someone to monitor the scooter at all times like they do at the Alcoa Krogers !!

It was very clean and neat. Its a very big store, I bought to pair of jeans and a top. The only thing there ice cream they had on sale my favorite which is peanut butter they only had sugar free so I past on that. All in all was pleased. My Jeans fit, and my husband found his zesty sauce.

Everyone here is so nice. The employees here are always ready to help. At the cash register they are super good about making small talk! The staff always where everything is! Downside is I wish they would have more registers open.

Best Kroger ever. Amazing sushi, awesome cheese selection, beautiful desserts, salad bar, hot bar, beer and wine bar, great organic section, apparel, shoes, home goods, kitchen appliances. I mean, everything you could need in a store. Love this place. I drive a little farther to shop here and end up spending extra money on cheese and sushi. But so worth it!

The untrained uneducated people that work at this place cant seem to run their online grocery pickup to save their life literally every time I come here theres some screw up Ive had to wait for 45 minutes for them to repick my order because they quote lost it not my problem and a huge waste of my time

Huge grocery store, has a little bit of everything. The store was clean and organized. The staff was very friendly. Check out was fast. I recommend shopping here.

Was told by one of their employees that there was no manager and no one knew how to discount an item because it was damaged. Like seriously. This Kroger needs to get its act together and teach it’s employees how to speak to customers. Or at least fire their lazy workers. Much would be appreciated. Worst grocery store visit. Count me out, won’t be shopping here anymore.

The staff is lovely, the sushi is wonderful. They are always nice to my whole family. My favorite foods except Very Vanilla Silk Soy Milk are almost always in stock and people are happy to show me around. They usually walk me to exactly what Im looking for. They also hire special needs individuals and they do work sales floor. Very equal opportunity. I love that!!!

The pharmacy absolutely sucks. I have some sort of issue every single time I go there. This time I was lied to 4 different times in the same transaction. The biggest lie of the 4 was giving me a total when accepting the payment but giving back less change than what is due because there is tax on the medicine? Well, then you should have given me the correct price tax and all before you take my money, dont change the total after you collect payment. You also dont tell the customer you will call them when its ready and not do so, or tell them you will accept a certain coupon when they specifically ask before filling the prescription and then not honor that. You also dont tell the customer you are giving them a 90 day supply and when they pick it up there is actually only 88 days. The specific coupon I had from good rx was for 15 tablets of 7.5 mg for $11.20 and for whatever reason they said it wouldnt work because I supposedly gave them a prescription for 120. It doesnt matter that the pills will be cut according to dosage, it shouldnt be charged that way, it is supposed to be charged by the pill not the amount of days it will last. Im pretty sure now that Ive had time to process it after being so upset from being lied to 4 different times I believe I was not charged correctly. I should have just asked for the prescription back and taken my business elsewhere but, its too late now. Its not over though because I will be filing a complaint with the better business bureau for being cheated out of my money and not being given the prescription as written. Also for extremely poor customer service. It is never acceptable to lie to a customer in this situation. Emilie needs to be coached on giving the correct price before collecting the money, not after giving back the change and then saying oh by the way.

Don’t trust these people. They delivered someone else’s groceries to me and did not give me the groceries I ordered. When I called them about it, they refused to assist me and basically told me to pound sand. As far as I’m concerned, they stole my money and the other people’s money. They are dishonest and lazy and obviously feel entitled to steal from their customers.Update: The corporate customer service did refund my money and said to keep the incorrectly delivered groceries. However, my one star review stands. I ordered from this store and they should have dealt with the problem rather than fobbing me off on corporate customer service.

Great selection and prices. produce is beautiful and delicious.

Plenty of room to social distance buggys are sanitized and they work hard at keeping the shelfs stocked

I love the store and today I used the clicklist for the 1st time and it was great!! Terri helped me and was extremely friendly while explaining how it works. She also went back in to get another item to add to my order! She is definitely an asset to your company!!

Really nice grocery store! Love to come here when I am in town. I was confused because the location has been moved since the last time that I was in Maryville but I was very happy with the appearance of the store now. It is beautiful! Prices are great!

As with every Kroger I have visited this one is exceptionally clean, organized and laid out well. It is very easy to navigate. Their deli is very good and if you like fried chicken theirs is fantastic.The staff is friendly courteous and always ready to help in any way they can.

Spacious store. Quality food. Have the order and pick up service but I have not used that. It appears to be popular, however. Sales are good. You get fuel points which is nice and saves a little.

Shelves are well stocked. But most customers not wearing masks

Every time I have come here I have ended up bagging my own groceries because the baggers just leave. Like actually just leave. Like get their stuff and exit the building. Almost every damn time. It’s so annoying. They might as well start paying me to bag the groceries.

One of my favorite grocery stores! Huge variety of organic foods with more added all the time. Outstanding produce section and specialty foods. Their prices are comparable with Wal-Mart and Dollar General plus they have great sales and the frequent shopper perks will save you even more money. Their app really simplifies shopping -you can add digital coupons directly to your card, check out the weekly ads, look up products and see what aisle they are located in, add products to your cart, or just make a grocery list both of which keeps a running total of the cost. Store also carries a good selection of housewares and clothing. Last but not least, the fuel points give you 10 cents off per gallon per $100 spent in store.

Kroger has the best produce and natural food section. Every Friday they have a free item with your purchase that you can use until it expires. Best time to shop on the weekend is Sunday morning between 7am and 8am to avoid the crowds.

It was a well stocked store and very clean. The staff was very friendly. They had the items we wanted. It was raining the Monday we were there, a steady downpour all day, and the very large parking lot was at capacity. Every checkout register was open and we were able to checkout quickly.

A very large store, great selections. Awesome sushi, Starbucks...& wine. Its truly a one stop shop kind of place!

I stood waiting at the Starbucks for like a solid 60 seconds before the ladies finally stopped talking and acknowledged me. No hello. No have a good day.

Love how they have everything setup at the doors for their big sale. You dont have to walk all over store if you do not want to. Got my items and was in and out in less than 15 minutes

Clean store. Friendly staff. Only two registers open, 2 or 3 people waiting in line at each, then close one creating 5-10 min wait to check out. Too many items for self checkout. Overall a good store, my pet peeve is waiting in line to give someone my business.

This store has the rudest employees Ive ever dealt with most definitely should not be working with the public. It was like being greeted by a pack of mad dogs. I dumped my whole order over how I was treated thats k food city in maryville was happy to greet me and take my money

Nice place to shop, friendly. Spend a bit more, and they cant seem to keep the make-your-own-peanut-butter machine stocked, but I appreciate the fuel points deal.Theres a place at the back of the wine section that has a great but on 16 oz. Beer. My favourite place to buy Yeng Ling.

Convenient place and good prices

Very helpful employees especially Debra at self checkout! We always go to this location and always have a great experience. The parking lot is always full though.

Today--Saturday-- I was in the Kroger in Maryville, TN, next to Foothills Mall, late afternoon. My granddaughter needed to use the restroom so we proceeded to the Unisex bathrooms next to the Pharmacy--which is the only restrooms indicated by signage in the store. There are two unisex bathrooms--one was out of order and as we were standing in line for the other, a worker came up and placed a sign on the door that stated out of toilet paper. Are you kidding me?? In a grocery store which has one whole aisle dedicated to paper products?? When I commented that the other one was out of order, she said we could use the ones behind Starbucks, which is on the opposite side of the store. Frustrated by this lack of care by the employee, and the fact that my granddaughter was in distress on the way to the first bathroom, we hurried through the store to get to the other restrooms which are not marked and hidden in a hallway behind Starbucks. Going into the womens bathroom, there were three stalls--two of which were occupied--so my granddaughter went into the handicapped stall. While I waited, a lady came out of the middle stall and the next person in line started in and the exiting person said that there was no toilet paper. Really. The exiting lady went to wash her hands and there was no paper towels in the dispenser. She went over to the wall where the log showing when the restrooms were last serviced and it was yesterday. Now this is Saturday, three weeks before Christmas, and the store was packed, and the bathrooms were sorely neglected. This Kroger store is a new flagship store. I cant believe this is the best Kroger has to offer. It really doesnt make me want to buy food in a place where the bathrooms are dirty, unkempt, and the employees are cavalier about the lack of toilet paper or paper towels for the use of the customers who are then walking out and touching the food and carts and everything else in the store. As we were leaving the store, my husband talked to an employee and she seemed concerned and said she would tell the store manager. This is not the first time I have had this experience with the bathrooms in this store. Normally, I will not use the bathrooms because the bathrooms have not been serviced several times I have been in there. This was a disgrace.

I love going here for sushi, whenever I’m in the mood but don’t feel like driving to Misaki in west Knoxville. The sushi is actually really good, sometimes you’ll get an old batch and the rice will be hard. But 99% of the time it’s fresh, I really enjoy it. This Kroger is like a little city it’s so cool inside, I enjoy coming here for potato soup ingredients as well since we only use mayfield’s half and half and heavy whipping cream and Kroger has it. Walmart doesn’t, and the other stuff just isn’t the same in the soup. We’ve tried.

Its a new store with a shopping experience out of this world. I travel about 30 minutes to get to this location. Everything you need from clothes to a nice wine selection is in this store. I always enjoy my visit.

My family have shopped with Kroger for a decade still there always a special great place to shop and take care of the home and family with fresh food and low prices always a kroger family.

Kroger is full of rude people especially at this location. It’s always crowded. And they are also always running out on corn dogs. Majority people here don’t even have manners, like I wouldn’t know if I’m in someone’s way and they don’t even say “excuse me” they just stand there and give me a rude look. Some customers don’t even respect the employees and act as if the employees don’t have a life. They are the ones giving you service and working their butts off but the customers are so unappreciative and act like the employees are always in the wrong! Kroger has the rudest people ever omg!

Love it but.... They could have better prices and keep everything stocked. (They are always out of something). I hate that they moved everything around.... impossible to find what you need! Need to give maps at door!

Best selection of produce around including a large variety of organic items. This is a gorgeous, very clean store. Love the coupons and gas points. Associates are very friendly and always helpful.

Absolutely the best Kroger ever.! From the fresh sushi bar to the actual beer bar with TVs so your husband can wait while you are shopping. The amenities are too many to name, so go see for yourself..

I had a great visit! Corey at the meat counter was very personable and helpful! Paulette was our cashier and she was so sweet! Found everything I needed plus some!

I mean to post this the other day...Tristan (my 4 year old) and I braved the down pours the other night to take an adventure to Kroger. This is his favorite store. Why? The Kiddie Shopping Carts. So we get there and we can find him a cart. Cue...Atomic Meltdown. So I asked the employee at the service counter (didnt get her name) if they had any. She makes a call on her walkie talkie. Tristan is looking hopeless. I hear her talking but cant hear her. She is speaking low. About a minute later...here comes a guy(didnt get his name either) pushing a Kiddie Cart. Tristan was so happy! He said his thank yous and off we went. I just wanted to publicly thank this Kroger for going out of their way for Tristan! He was beyond happy! (Michelle L. Bivins...a very happy Mommy)😍🤗😂🤣🛒🛒

The layout of the store makes no sense now. People were complaining trying to find what they were looking for. Even the associates had to look up where things were. Dairy products are not together now which makes no sense. Why are the eggs in the middle of this store and not with the other dairy products? The old layout was much better. I dont like the new layout at all.

Its like Whole Foods without the hipsters and high prices. They now have a beer bar. Brews and shopping for the win. The meat section is always top notch. The produce section has such a wide variety of vegetables that it is almost hard to decide what to make for dinner. The staff is always helpful and friendly. Best grocery store in Maryville.

The best stocked store in the area. Well worth the drive. Best selection of organic food that I have found so far. This store is huge.

The lay out of the store is very inconvenient if you are just running in and grabbing a few things. The staff stocking the shelves were EXTREMELY rude and got very huffy and puffy with the other customers that needed through- In fact I heard a female employee tell the gentleman she was stocking with that a lady was “rude” because the lady walked behind her to go to the next aisle Instead of turning around and going back down the aisle. I can deal with the layout, but not disrespectful staff where I’m paying (in some cases) high than the average price at other establishments... which I now will go to.

Our favorite store!!! Always friendly, great deals, hot and cold food bars, and much more. We live 25 minutes away and its always worth the drive 😃

Great store that includes a sit-down area to eat. More than a grocery store. They offer clothing and a small health clinic. The Marketplace is a one-stop shopping experience.

Its big, its flashy, it has a juice bar and a regular bar... but now that the novelty has worn off we find ourselves avoiding it. For one, its almost TOO big... I dont want to wander through aisles and aisles of clothing just to grab a gallon of milk. Were still not impressed with their meat department, for one. The produce section, while its nice and roomy compared to the old store, doesnt offer a wider selection of fruits and veggies... just more of the same stuff spread out over a larger area. So, instead of actually having more varieties of apple, you get 20 square feet of red delicious in one display.I wouldnt mind that if the employees were helpful, but overall theyre just as cold and surly as they used to be at the old location. More often than not, youll get the clear impression from their actions and body language that they were doing something more important than you before you had the gall to interrupt their important job with your silly question. Need help from the customer service desk? Good luck... they might deign to give you their attention after finishing whatever it is they were working on when you walked up to the counter. Or they may just walk off and ignore you. True story.Oh, and did I mention that they have a multi-lane roundabout where clueless drivers will try to kill you? Watching people try to navigate that thing is... well, youll laugh so hard that youll cry.

Kroger Marketplace, Foothills Mall in Maryville Tn., a quality store with a fine staff and large selection of products. Parking is good, one can find what products one may desire but I could not locate a product guide anywhere. The product guide allows shoppers to locate the items on the shelves with some ease.Another problem with Kroger is that they are too spread out. We have to travel twenty (20) miles, thats forty (40) miles round trip.Kroger needs to come south toward Madisonville.

Not a fan of the whole ClickList order filling staff. It doesnt matter what day or time I shop, stock crew have aisles blocked. The dairy/meat section is always a nightmare to try and navigate. The staff is far from friendly. In fact, I think Ive only had one person ask me how I was doing or if I needed any help during my year of shopping this location. Theres usually only one register open with a massive line. (Even at 7:30am). I usually resort to going through self checkout, where the most unfriendly, paranoid employees hover over you (which doesnt help people with social anxiety). The manager at customer service was rude as well when I had to return an item that was sold past the expiration date. Yeah, do you want something? probably isnt the best way to address customers.

Store is fantastic! So clean, easy to find everything. Employees are friendly and helpful.

Wish they would go back to old lay out. It seems like everything is placed backwards

Great shopping today. Got Easter gifts on sale and saved a bundle. Thanks

When this location opened I was so satisfied with the juice bar and organic/natural section of the store up front due to my many many food allergies. It was so EASY for me to shop here prior to the change because everything I knew I could have was upfront. Now that they’ve blended everything in it’s not only extremely frustrating but tempting to see all of the foods I can’t have. The past few weeks have been a complete nightmare learning they no longer carry some of the items that were so easy for me to swing by and grab from Kroger. I will now be making the trek to Whole Foods in Knoxville and will no longer shop at this store due to the layout change and discontinuation of certain products to transition to the Simple Truth brand. I know several others who feel the same way. Bad change, Kroger.

Very fresh produce with a large organic selection. Nice kiosks to grab a bite to eat. Soup, sushi, beer bars. Fresh salad and juice bar, and very fresh.

This Kroger is really cool! Its huge, and they have everything. The food places are pretty tasty, and theres a nice eating area. They have a great selection.

This store has gone downhill in the past few months. They used to have helpful employees but as of late this is not the case. They have changed the layout of the store in a completely disorganized way. The shelves are not routinely stocked. Get it together Kroger!!!

Love this store! My son has lots of food allergies and they carry lots he can have. Good prices if you have a Kroger card and shop sells

I love Kroger! And this store is beautiful! The produce is always looking good. They also do great deals on produce.The gourmet cheese counter is a favorite of my little one. That is our first stop.Also the bakery also has yummy desserts and breads.They have a salad bar, hot bar, burrito bar, hot soups, little Asian bar which is delicious.1 thing I really like is they always have manager specials on bakery goods, food items, cheese, even flowers!!You could pay $3 bucks for a bouquet of flowers.Grateful for the benefits fromthe gas rewards and discounts bc of there card.Just to add, the Kroger Brand items are our favorite!

Gigantic store with everything you could be looking for. Very nice, friendly staff!

This has been the best place to shop but now that there forcing us to wear mask I will be shopping at Ingles grocery. I still believe in the land of the free . Been Kroger shopper for over 20 years. No more.

I agree with other reviews that the store is a logistical nightmare but a new issue with advertising and pharmacy services arose. Advertised in the parking lot, street corner, foyer and pharmacy is $0 copay on flu shots. I phoned my insurance company about coverage at Kroger and was assured that they would be paid. My husband and I waited over 20 minutes to verify coverage. After apologies we were told a $14 copay was required. The pharmacy tech told us that while standing next to the $0 copay signage. On the way home I phoned the store manager who was under the same impression that $0 copay means $0 copay. Im still waiting for his call back. I wont be shopping there any time soon.

Awesome. Always find everything I need, best store in the area, for groceries and other things, and competitively priced.

Able to find everything I needed. Staff was very friendly, able to answer my questions

Krogers Market place is new in Maryville and very nice. It is now my preferred store. We have run into some issues with quality but the store was quick to fix it. Only issue with this location is the parking because they are always busy. If you are busy they do have order and pickup spot. I havent used it yet because you need to plan ahead and I like looking for specials.

Good variety. Have a hard time finding things but probably just because its so big. Parking lot always nuts 😂

Very clean, stocked with fresh produce, a wide variety of groceries products, a selection of clothes, and extremely helpful staff.

They carry some hard to find ingredients for some recipes, The meat department is always clean, and they have large selections of everything. Always fun to visit for grocery shopping.