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411 Trucks & Auto Sales Inc.
3952 HWY 411 South, Maryville, TN 37801, United States
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411 Trucks & Auto Sales Inc.
Comments
Au
Review №1

I am getting back on my feet and its been a struggle. My 1st goal was to get a car. Mike at 411 worked with me and held the car I wanted till I could get the down payment. I was able to get my car and I love it. They are so nice, polite and professional.

Li
Review №2

Well, when I rated this company I was emotional and I came back to change the rating. Really, that is what my intentions were this morning. I did not think it was fair to this company or the customer service that I received. I have given myself a few days and thought to myself that the rating was in poor taste. Really this company is pretty good and the car was awesome even though it did need some work which I did not mind paying for.But seeing that they blasted me for my “poor taste” rating in which I was more then willing to change this morning and aired my business in the public; I will take more time and pray on it. Mind you, I will not go down the path of pettiness and I will never speak poorly of others. I had a guilty heart and wanted to do right by this company by changing my rating. Now I am not sure.

Br
Review №3

It’s been hard finding an honest mechanic but then I found these guys. They are honest and will work with you. They have done great work to two vehicles of mine. They did the repairs i asked them to without trying to fix things that weren’t broke. The atmosphere is is uplifting and never miserable. These gentlemen will take care of you and walk you through what they are doing to your vehicle before you give them the go ahead. I highly recommend them if you need maintenance.

Ra
Review №4

Mike, the owner and his staff were very helpful and I found a car I really liked and wanted to buy. However, I was unable to as of yet and I am not sure if the car is still there. I am certain that when I have my money right he will do what he can to meet my needs.

Ep
Review №5

Mike is one of the most trusted auto dealers in town, with his amazing group of mechanics he has one of the most diversified repair shops in the surrounding area as well. So if your looking for a trustworthy vehicle or honest general repairs look no further.

Em
Review №6

After car searching for awhile I was happy to have landed at 411 Trucks & Auto sales. Mike and the guys were accommodating and very honest along the buying process. The best dealership I’ve been to thus far.

Sh
Review №7

Nice guys... didnt buy here but did show a nice used Elantra

Th
Review №8

This place is so good I just Porsche’s my Mazda 3 from here ...Alex and the owner mike are very awesome people to do business with they do their best to make u happy thanks guys and I recommend everyone who is in the market to buy to come here and find the best rideThank you so much

Sa
Review №9

These guys were great. They took on a tough job and they got it done. They were upfront about everything and honest. Thanks guys!

Mo
Review №10

Very good place to get your vehicle fixed very honest and they took on a tough job that nobody else wanted to work on, my class b motorhome needed rear wheel bearings and they got the job done super quick. Thanks again guys.

JA
Review №11

I purchased a car for my son and Mike was awesome to deal with. He was very honest, accommodating and so kind. I have another son who will be driving soon and I will definitely do business with Mike again! Thank you for such a good experience!!

Ma
Review №12

We bought a car from them, great car and good honestly peopleAnd its hard to find someone who keeps there word

Me
Review №13

This is the only place I will ever buy or have work done on my cars! Very kind and professional people and workmanship. Definitely talk to Alex while youre there, hes such a sweetheart and will take very good care of you. I always leave with my problems fixed at the best price possible!

GH
Review №14

Came in today to checkout a 2010 Dodge Caliber that I seen posted on Facebook, and left with it today! Very pleased and happy with my experience here! Would recommend them to anyone who is in the mark for a vehicle, and wants to be treated with 100% customer service & honesty. Everything is straight forward and they arent pushy at all! Excellent place to do business with! Thank you all for a great experience!

Ly
Review №15

Polite and professional. Definitely would recommend.

De
Review №16

Mike was great. Has really clean nice cars/SUVs. I just cant make up my mind which to get.

As
Review №17

Just bought a 2005 Honda Pilot from 411 trucks and auto sales. They were so nice and accommodating through the entire process. Mike really worked with me to make my car buying process as easy and smooth as possible. Will recommend them to anyone I know looking for a car!

Tr
Review №18

Very kind and understandable owner, nice cars and trucks, will be returning

Je
Review №19

I bought a truck from Mike. He tried to tell me a6.4 would be great, but I didn’t listen and bought a 6.7 he had on the lot. I had some issues with it, but Mike went way beyond anything he had to do to make it right. They really took great care of me and I will definitely buy another truck from them.

Cl
Review №20

My son bought a car from here that started having problems, took it to our mechanic and was told that the car was too dangerous to drive, from all the problems the car had!

Ad
Review №21

I bought a 2015 Ram 2500 and couldnt be happier with my purchase. Mike is friendly, honest, and made the car-buying process easy and enjoyable. His staff are skilled technicians I can trust and I plan to bring the truck to them for maintenance and repairs as needed. I love my truck! Thanks Mike!

Di
Review №22

Overcharge me when I bought a truck by about a $140.00 from the contract I signed 😡 Also, never sent my plates to me....

Ni
Review №23

I couldnt recommend this place highlyenough. The staff here is incredibly friendly, it felt like I was dealing with a real person for the first time in my car buying process. Mike was honest with me and my partner and treated us as friends. If youre looking for a good used car and an honest staff, buy here.

Be
Review №24

Fantastic people to deal with. I have had a few different repair jobs done here and I have left satisfied every time. They have great prices on used trucks as well. Don’t be afraid to check them out!

Ma
Review №25

Mike at 411 Trucks & Auto Sales gave us fantastic customer service and really took the time to listen to what our needs were. My wife and I would recommend this dealership to anyone looking for a good diesel truck, as well as an honest place to buy from. Thanks again Mike!

Br
Review №26

Great experience great people especially Alex goes out of his way to take care of his customers will gladly go back again

Ni
Review №27

It was probably one of the worst and funniest moments of my life. Go here for entertainment bc it will for sure give you a laugh.

yo
Review №28

Great cars to choose from at the best prices around, man. Wonderful customer service, could not be happier about the work on my car, they really know what theyre doing!

Do
Review №29

Purchased a 09 VW. Clean car no problems. Mike explained everything to me upfront. No hidden fees. They are very excellent at customer servic. Buying was simple. I will definitely purchase again. Highly recommend!

Pa
Review №30

They will not work with you unless you can make large payments even when they have a small payment on one of the car sale websites.

Ma
Review №31

I bought a 2008 F450 from Mike and his team in July 2018. The truck had some issues that I wanted resolved before purchase (i.e., worn tires, non-working clearance lights, worn drivers seat). Mike worked with me to get what I wanted for tires and did not ask for the difference when the tires turned out to be more expensive than he quoted. He stuck to his end of the deal and the truck has been as advertised. We did agree to split the overage on the tires, but he never asked me to do it.The truck has a 6.4 Powerstroke that was rebuilt by the staff at 411 Trucks. I got in this truck from a 97 F350 with a 7.3. The 08 F450 has been used to pull hard since the day I got it, it hauled the F350 home, and it has performed as expected. I have not once wished that I was driving the F350 again.A year later, the radiator failed on the truck, a common issue on 08-10 Super Duty trucks. I knew it was a potential when I bought the truck. I contacted Mike and he had the parts in stock. I requested the expansion tank be updated to the latest Ford spec, as well. Mike found the parts and got them ordered. While the truck was in, I asked that an oil leak be investigated. A crack in the oil pan was located. I appreciated their presentation of options to correct the problem, rather than just telling me the most expensive repair was required. I like the common sense approach to vehicle repair, which I believe to be sorely lacking in the industry.I could have done the repairs myself, as I had done with repairs/maintenance on the F350. My choice to use 411 Trucks for the repair was not because I had to do so. I have managed repairs for a commercial fleet of vehicles, so Ive worked with many shops across the Eastern US. 411 Trucks is an hour away from my home, so not particularly convenient; yet I choose to use them for the great work and communication.

Kr
Review №32

We purchased our Ford F250 from them. Great communication and really customer focused. Highly recommend.

Tr
Review №33

Got my truck almost a year ago Mike work with me in every way would really recommend them they have good trucks I use mine all the time I haul campers for a living.....thinks Mike an 411 truck & auto sales

Ma
Review №34

Thank you for taking care of all my truck maintenance you Guys are awesome

Jo
Review №35

Very nice, very reasonable and understanding.

Gl
Review №36

Great selections on things

Sh
Review №37

Rip off. DO NOT BUY ANYTHING FROM THIS CROOK!!!

Ma
Review №38

Never been there myself

Information
3 Photos
38 Comments
4.3 Rating
  • Address:3952 HWY 411 South, Maryville, TN 37801, United States
  • Site:http://411trucksandautosales.com/
  • Phone:+1 865-661-0100
Categories
  • Truck repair shop
  • Auto repair shop
  • Diesel engine dealer
  • Diesel engine repair service
  • Transmission shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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