The staff is friendly (especially Harry), helpful, and willing to work out payments on merchandise. As a plus they deliver and have technicians on hand to service any problems that may occur with appliances. The delivery were speedy and friendly, as a matter of fact they arrived at my residence before I did (well before the scheduled same day delivery time).
We ordered a refrigerator from this incredible local business. Weve received nothing but top notch customer service during both the shopping and ordering process.Unfortunately, while waiting for our refrigerator to arrive, our old refrigerator stopped working on a Friday afternoon. I called Larry and Alley to ask if there was anything they could do. They sent a technician to determine whether the fridge could be repaired (the answer was no) and subsequently sold us a used refrigerator for a very low price to take care of us until the new one arrives.Their response (technician evaluation, installation of the fridge, and haul away of the old one) was impeccable. I would estimate that all of this was done in a 3 hour window!Larry and Alleys top notch customer service went above and beyond for us today! I highly recommend you give them an opportunity to earn your business. You wont be sorry!
The first interaction was great. Alex was very accommodating to our young twins and sold us on our appliance choices. I understand the Covid pandemic has affected supply chains etc. but it doesn’t hinder communication. They stopped talking to us. They ignored us and subsequently haven’t followed through with a mistake in our order. Communication would have solved it all my angst. Would never recommend.
A very good locally owned company with great customer service.
Harry was a good salesman. Good customer service. They delivered the next day.
Extensive selection of very nice furniture. Happy to shop locally here. They do a fine job.
Called the store late on Saturday afternoon (3:15 PM) to find out their store hours. The gentleman I spoke with told me they were already closed for the day but he was still working with a customer and would be there for awhile if I was local. He told me to come on up to the store. I was fully expecting not to be able to purchase a mattress set until Monday. However after showing me some high quality sets I asked if there was available help to load the set I chose onto my truck. He told me no problem. I chose a top quality Serta Mattress set based on his product knowledge and assurances. Fortunately for me they were having a 50% off sale and that put this mattress in line price wise with lesser quality lower priced sets I had looked at. The mattress set is superb and I couldnt be more pleased. First night sleep was best Ive had in years. This store is loaded with select products of high quality and very few people know their products as well as these local guys. Truly a great place for furniture and appliance needs. Next purchase I will make Larry and Alley my first stop. Chances are that will be all that is necessary.
Great place the people are friendly and got good service will be coming back..
We had a great experience the furniture is high quality and Harry is great!
Just had Speedqueen Washer delivered. Works great.All the folk there are outstanding.
High prices and small selection.
Just got a old school Speed Queen washer. Best washer made! Enjoyed our visit and the install guys were great!
Beautiful furniture and the best customer service Ive ever experienced. I highly recommend Larry & Alley.
Lovely people and very helpful
Very easy to work with in our furniture buying experience. Highly recommend!
Went on Saturday wasnt a lot of people there made looking around easier
Wonderful prices and hospitality!!
Nice staff, very knowledgeable