We really like Heather. She takes care of all our needs and is so friendly. Thanks so much for making our lives better.

I have the best relationship with the gal that takes care of me. I get the best service. I have been her patient since she was in Waterlo.

I absolutely love Heather! She changed my life with her knowledge! Tenille the receptionist is so friendly and helpful! If you want the best care go to concepts hearing in Marshalltown!

The gals at M’town center are great. Very friendly, helpful, always willing to help.

I am 81 years old and have had hearing devices since I was 28. The girls have taken good care of me and my hearing aids for years.

Heather is great at taking care of hearing health needs. I would recommend to everyone.

Always available to answer questions and make adjustments...very happy with service and my hearing aids.

Elizabeth referred us to Concept. We appreciated how she is so pleasant with us on the telephone. These people really know their information so well and Elizabeth was able to explain everything over the phone while scheduling my appointment. I felt confident in my choice of choosing Concept for my hearing needs.

I have had great service. Everything I have needed has been taken care of or helped me to understand.

They were very accommodating and the product that I needed!