I had a very good time at my office visit..everyone was very friendly and helpful and nice I left feeling 🙂

Great service and incredibly thorough testing! Hearing aids are fabulous!

I went to my appr. Door was locked and nobody around so I did not get my appt. poor business practice.

I am a little disappointed with the service I receive. I moved here from Kansas with my hearing aids, and with the company I bought them from I had a meeting with the audiologist every three months to make adjustments and such if I needed. Here, I only see the receptionist unless I ask for an additional appointment.

Two thumbs up!

Very Helpful and so kind to their patients. My grandmother is very happy with her Hearing aids.

Clean and very nice people helping you. They took place of IHearing that I had gotten my hearing aids from. Went in for an unnecessary cleaning, I was told by Ankeny office. They were working perfectly. Came out with some messed up hearing aids. After nine visits...still crazy. Visited their Altoona office the next day as I was hearing tons of air. He turned them down and left not being able to hear too much. Soooo....last visit was Ankeny. Kept getting told shes worked 11yrs at hearing aids. I sat right there and told her the second setting when I talk I sounded really loud to me. Like on a megaphone actually. I thought she had fixed it but found out at Methodist hospital that was a definitely no go. It was horrible. I think I could hear everything in the hospital that moved or hadnt motor in it And when I got home it was even worse. I didnt wear them all day yesterday just to get some peace. I have them now or I can just set them down where I still hear all this noise, but its still very unnerving by the end of the day. I called them back the next day and told them over the answering machine since of course they werent in their office, that I was done with them. Ill just wait and pay the difference that my insurance wont on a new pair at a different office that knows what theyre doing. They do not know how to set hearing aids apparently. And I was not going for a tenth visit. these hearing aids when I went in there were working perfectly and when I came out its been a disaster. I dont advise anybody to go in there. Im sure they do have some good techs somewhere in their company. But at these offices right now they definitely need to do something I would never recommend them and I definitely would never go back. Oh yes and if anything comes within 5 in of my ears, they shriek at you with this high pitch sound. Positively horrible.