I have taken several vehicles to them. I like them because they are completely locally owned and run. They don’t you try to up sell you anything and are honest with you on what actually needs or should be repaired. The only issue I had was on brakes. They were done great but I thought $900 was high for back brakes, rotor and calipers.Great service though.

A few weeks ago I had new tires put on my van. The service was fast and friendly. But the reason for my review today is because I had a slight emergency that occurred right as the business was closing. My sliding door came off the track and I called to ask what I could do. They asked how long it would take me to get there. Considering I was 3 min away I was able to stop in and have it looked at even though they were closed for the day. I was greeted with a warm welcome and my door was fixed quickly. This is a great place for repairs. Thank you all for great service!

I have been taking multiple cars to Big 8 for over 20 years. They always look after me, my daughters and my cars. Don & Jerry are both straight shooters. Not doing work unless it is needed. Never pressuring me to do extra work that may not be necessary.

The owner is wonderful and when I brought up a concern he fixed it right away. Good reliable service. Will definitely be back for any automotive needs.

I came in needing rear tires they did there best to get me in as soon as they could got good tires at a fair price this will be the only place I go in the future for company truck and my personal ones thank to the great staff

Best auto place in town. Prices are good and they know their stuff.

Jerry doesnt understand what competitive pricing is. They will flat out over charge for the most basic service and will not work with the customer to ensure repeat business. Jerry is rude and does not care if you dont feel comfortable with them taking your wallet to the cleaners. Save time, money and headaches go some where else!

We were driving through on highway 30 and picked up a screw from the road. Big 8 had us back on the road in less than 30 minutes. Couldnt have been happier. Fast and friendly service!

Just got back from there!!! One of best places to go..Don took really Good care me..Thanks for the service 😁

Great service here!! The employees were very knowledgeable and had the answers to my questions before I even had to ask. I wont take my vehicle anywhere else. Great team they have there.

Fast,explained what is needed,good pricing,polite

It was very good! I really like the people who own the business and enjoy seeing them when I take the van in for any reason...........Audrey J Lutes

Love this place! My family has been coming here for years and we love the staff and the work they do. Quick service for oil changes/tire rotations. I ordered tires and the day they came in I had a flat. They came and got my car from work, put my new tires on, and brought it back! I never had to leave work until the end of the day to pay. Cant get service like that at a big chain store!!

Nice folks, quick work, reasonably priced. Im sure Ill be back.

Great service and price

Very good service. Jerry is always helpful. I go here because I trust them and their work. They are a legit local business that deserves your money because they stand behind their work and do it well. If you’re weary of businesses working on your vehicle, just go here because they know what they’re doing.

They did a great job. Car is running great. Will use the for all the car needs.

They were very thorough and knowledgeable about what could be wrong with my car! Willing to explain and show us what it could be! Left with a plan to further evaluate in a few days.

Very helpful with getting new tires.

They always get us in and always do a good job!We really appreciate them😁

Comfortable waiting area. Quick service on flat tire. Friendly customer service.

I dropped my truck off before they opened. Despite having made an appointment over a week in advance they didnt get our parts until the day of the appointment. They lost our notes on what was to be done on the truck but didnt bother calling and asking us until noon. At 1:45 they called and said there is additional problems and asked if we wanted to fix those problems as well. After discussing it we agreed to fix the additional suspension issues. At 4:45 we called to check the status of the vehicle and was told the suspension was complete and they were working on the alignment. At 5:30 we picked up our vehicle. We were charged for 3.5 hours of labor on the suspension despite the fact it was clearly only 3. When confronted with this information we were told there was 3 mechanics working on it to get it done in time. That is NOT my problem! We had the vehicle to them in ample time to finish the work. They lost our notes and didnt even start on it until the afternoon. When we picked the truck up work that was supposed to be done was not. We were told the check engine light threw out too many codes for them to do anything about it. Prior to taking it in it threw up 2 codes, upon picking it up it threw up 7 codes! No one contacted us regarding this. When we asked for the codes when we picked up the truck we were told once again that notes had been lost, this time the mechanics notes. We were only provided details of the work done to the vehicle after we paid. This is unprofessional and unacceptable! They could have had a customer for life but I guess since they just saw my out of state tags they saw someone they could take advantage of. Beware going to this shop. These are not honest people who put customers first. They are clearly unorganized and expect their customers to pick up the slack for that. Sincerely, very unsatisfied never to return customer!Update 3/8/21: took my truck to another shop today to get an oil change and they had to tighten my left front tyrod because it wasnt tightened after my alignment and front end work this shop did. So all that labor guys and you couldnt make sure the job was done right?!?! Now I need another alignment.I did call the shop and Jerry was very patronizing and seemed to have no interest in customer satisfaction or retention for that matter. He ever so clearly stated on multiple occasions that he doesnt work for free without even hearing my concerns out fully. And now that I know that you sent me home in a vehicle that was dangerous because of bad quality work Im filing a complaint with the better business bureau.My hope is the next time that someone is shopping around to put their trust into a company because they know nothing about vehicles, and they are dependent on your expertise and integrity that they think twice before using your shop.

They got it all done fast

Repaired flat quickly

Didnt finish work as scheduled then neglected to call. Were supposed to do alignment, fix a tire, and replace 2 tires. Only did the alignment. Forgot to do the tires. Wont be coming back.

Big 8 Tyre has taken great care of our cars for years. Service is always prompt, reliable, and reasonably priced. Its great to have professionals that can be trusted to do it right. I recommend Big 8 highly.

The guys at Big 8 always do a great job.

Excellent service and customer care. I called today for assistance with a family member that was stranded with tire issues a short distance from this store in frigid winter temperatures. They provided prompt, professional service and got my sister back on the road expediently! Thank you! HIGHLY recommend this company!

Great people to work with

Communication was superb....

Good service, and the owner did nice follow up a few days after to make sure everything was driving OK! Theyre usually booked a few days out, but its worth the wait to get it done right!

I know that when we take our vehicle in to be worked on that it is being well taken care of. Had oil changed, and tires rotated this time and it was done timely and professionally. Thank you for a job well done

Excellent service

Great price, went above and beyond to help us.

These guys are honest and dependable. Always trying to get me the best quality products for my money. Never been disappointed.

Always polite and stand by their work.

Great service & friendly people!

Quality of work seems fine. Quote was high. Final price was increased by 20% from quote. Did take 5% off final bill and contacted me the next business day to keep me as a consumer.

Jerry and his team do a great job taking care of my 2017 Subaru Outback. i greatly appreciate them calling to discuss my recent issue and suggesting an affordable solution.

Big 8 always does exceptional work whenever I take my car in. They can usually get me in within a couple days, many times the next day, after calling for an appointment which really helps with my busy schedule! If I still have issues they are more than happy to dig deeper to get the problem fixed. It fits my budget and that is definitely a plus! I have never met a more friendly and professional staff, they do an awesome job explaining what the problem entails as well as how they fixed it. They are the only place I trust to take my car. I would give Big 8 ten stars if the site allowed it!

Big 8 has always gone above and beyond to take care of my vehicle needs. I’ll admit, I tried going elsewhere one time for tires and was so disappointed in the service. I immediately contacted Big 8 and they took care of me right away. I’ll never go anywhere else again!

We have been taking our vehicles to Big 8 for quite a few years. Jerry and the guys are always great to us. Recently our car needed to be worked on, they had it in and out in one day, and the cost was reasonable. Wouldnt take the car anywhere else.

The Big 8 team got my vehicle in with in 15 minutes to check out a tire that was losing pressure. than removed an object and repaired the tire in less than 30 minutes. Great job..

Friendly and excellent service.

Total professional, understood our problem with a blown tire that no dealer had the size we needed in Marshalltown. Managed to get us back on the road to Chicago with a quality second hand tire. All done with no nonsense quickness and a great price. Thank you very much.

We have been going to Big 8 Tyre for years, and they are top notch. Great service and they stand behind all of their products and work.

Great service and for amazing price

Had a flat, they fit me right in, fixed quickly for a very reasonable price. Still no problems with the tire and that was 2 months ago. Customer service was very kind and competent. I will return when I need to buy my next tires. They have earned my business.

After several attempts to get the check engine light reset and at much cost, I asked Jerry at Big 8 Tyre Center to see if he could figure out what was causing it. Wish I had taken it to him first! He found the issue and fixed it. No more annoying check engine light! Thank you!

Very trustworthy, quick service, fair prices. I would take my vehicle here again.

Great crew. Have always had a great experience. Theyll be my shop here on out.

Great customer service! Finished working on my car sooner than expected. Overall, a great place to get ones car fixed!

Only place that I have gone since they first opened !

This team at Big 8 is so darned good from top to bottom. Flexible and willing and able to do what it takes to keep you going down the road.Jerry and Don are both, straight talkers, down-to-earth kind of guys. And as a side note, while sitting in the waiting room, I see them treat each and every customer with the respect, deference, and kindness, that I wish all service entities could employ...keep up the great work, guys!

Super service...everything is quality 👌

Great service at a great price. I had an exhaust leak from a custom dump I made. The fumes were making me nauseous during my road trip. Jerry helped me on the spot. I requested an unconventional quick fix and he provided it at a great price. Thanks Jerry!

Jerry is great will work with you to get the best deal he can he sends out a email when time for a oil change.

Honest and affordable! The only place in town my family takes our vehicles to have work done. I prefer to work with Jerry directly because he is the kindest and most knowledgeable person there. He will explain everything to me until I understand or answer any simple questions I ask due to my limited knowledge of vehicles and not make me feel stupid for asking. He always tries to give me the best deal and will do the work to find what is needed to fix my vehicles. I worked directly with Jerry to have the engine in my Sebring Convertible replaced 2 years ago. He and his skilled automotive technicians brought my favorite car back to life and charged me what he quoted me in the beginning, giving me considerable savings on the labor. Hes honest, which can be hard to find from automotive repair shops. Don is obviously a skilled technician and good at repairs, but when hes not having a good day, it shows very clearly. His attitude can be rude and he can say things that make me feel stupid for not knowing more about automobiles. Sometimes I want to snap back at him that if I knew how to fix it or what was wrong with my car, I wouldnt be there asking them to figure it out and fix it for me. But I dont want to piss him off further because he is fixing my vehicle and I need it to be done right. Other days he is joking around and nice enough, so its just a toss up. The other two technicians I have dealt with who work back in the shop, Alex and Logan, I believe, are nice and have done great work on my vehicles, too! Ive never had a complaint about them or their work. I absolutely recommend Big 8 Tyre Center for all of your automotive repair and tire needs!

Quick appointments, good service. Reasonable prices. Will be back!

Big 8 has cared for all of our cars--from the new, to the new to us--and we have always been pleased with their professionalism, honesty and good humor. Excellent work at a fair price--all one could ask for in car care. Pete and Jeannine Grady, Marshalltown

Service with a smile--WONDERFUL as always! Thats what keeps me coming back for more than 25 years! Thanks again for your help in my recent brake-line emergency!!!

Outstanding service. Ive been coming here for years and its because of the service. As others have said, the guys take care of you and are as honest as could be. Theyll also bend over backwards to squeeze you in for an emergency. You just cant go wrong bringing your vehicle here to be serviced.

I wouldn’t take my car anywhere else. They listen to what I have to say, explain what they will be doing to correct my problem and try to get me a good price.

Great service, great work, great people to deal with.They genuinely care about your satisfaction and make the experience as convenient as possible.

I had many questions about tires. Alex was very knowledgeable and assisted me with my decision. I made an appointment for 4 new Firestone Champion mileage saver tires and an alignment. While I spent more than I had planned initially, I am extremely pleased with the tires and have gained approximately 2.5 mpg. For superior service and products I would recommend Big 8 Tyre to everyone.

Big 8 Tyre has always taken exceptional care of me and my vehicles. They find the best solution at the most reasonable price. Thanks guys!

Jerry and his team provide good service and are easy to work with. They’re interested in getting the job done right and making you happy.

EXCELLENT COMPETENT PEOPLE WITH GREAT SERVICE. NO HIDDEN CHARGES. NO BS...THEY JUST GET THE JOB DONE FOR YOU IN A TIMELY FASHION AND NO OVER CHARGES. BEST IN MARSHALL COUNTY!

I had a screw in my tire and was losing air. Big 8 fixed the tire without trying to push a new tire on me. They also installed a top notch battery in my other car. This is an honest and trustworthy partner for my car repair and tire needs.

The best

Big 8 Tyre Center has been nothing but perfect for all my needs. Today I needed to squeeze in for an oil change. My hours at work can be erratic, so scheduling ahead of time cam be pointless.Every single time I take my vehicles in, any issues are reported to, and explained to me. The service I receive is excellent and the customer service is always on par.Having a nice waiting area is a plus and the coffee never hurts. They also have a few toys for kids and a tv.

Ive been going to these guys for years, and they treat me like family! I always buy tires here AND have them service my car. If ever I have car or tire problems they move Heaven and earth to work us in for the needed repairs. Theyre GREAT!!!!

The team gave me advice on new tires, and I went with the new Firestone All Weather tire. Not really looking for winter, but want to see how well they perform. Best place for good honest advice

Always professional. Always quick and always within budget! We do not take our vehicles anywhere else.

My family are Subaru owners, we have been since the early 2000s . As we have needed maintainence and tires we shopped around in Marshalltown trying to find good service at reasonable prices. We had seen Jerry and Don on the TV and thought we would try them. We were impressed with how quickly they could get us in, and equally pleased with the top notch service . If we ever had a question or concern they would promptly answer or remedy the issue. All three of our Outbacks have Big 8 tires on them, and we are due to replace the tires on our newest. I really appreciated when I had an issue with my gearbox, Don went out of his way to try to find a replacement at a good price. I was not in a position to be able to afford even a rebuilt gear box so Don suggested to change the gear oil, and even brought me back into the shop to show me what the situation was and what they could do to mitigate further wear. That was a year or so ago and my automobile is still going strong. I love supporting local businesses and will always go to Big 8 for all my future service needs.

Done fast and well. You guys have done a lot of work on a lot of our vehicles over the years, and we will continue to do business with you guys. Thank you for all of your help

Great place to have tires rotated

Truly a great company for all your automotive needs! These guys have taken care of me & my family for years and are knowledgeable & honest!

I always get great personal service at Big 8 Tyre! Prices are fair and the work is always dependable. Its hard to find an auto service place you can trust; but I do trust these guys!!

Great customer service very friendly

Great service and fair prices. They are always very upfront and helpful. They dont feel the need to try and cheat you.

Great place, great prices, and wonderful customer service

I have never been mistreated when ever i bring a car in unlike some other places fantastic work and perfect customer service.

Big 8 Tire in Marshalltown deserves a 5 star rating. There service is excellent, they are very knowledgeable, curtious, fair pricing in all the jobs they do. I personally wouldnt go anywhere else. Ive gone to the Dodge dealer here in town, but that was for recall work. Ive bought tires at Big 8, brake jobs done, exhaust work, suspension work, batteries, coolant system cleaning, oil changes, tire rotations. Im very glad Big 8 made it thru the tornado and are still in business. Thanks to Jerry and Don for all they have done for me.

As always work done promptly and well.

Jerry is a nice guy and I usually go to Big 8 for my tires. They have high quality stuff, reasonably priced.

Big 8 Tyre Center, located in the heart of historic beautiful Marshalltown Iowa, is without a doubt the finest auto repair facility in Marshall County. Not only were they fast and friendly, they did the work 40 dollars LESS than the original quote. Now THATS efficiency, I will take Big 8 Tyre Center ALL my future auto repair needs. Note* It has been several years since I wrote a review on Big 8 Tyre Center. I have not changed my mind.

I had a flatand went straight to Big 8 as i knew from past experience i would get great service! I wasnt disappointed. They fixed it and had me back on the road in no time at all!

Good work. Fixed tire replaced spark plugs and changed oil

It was great!!!

Awesome people to do business with.Had tire issues as I was traveling through the morning before the Thanksgiving holiday. Fit me in and got me on my way.

Good friendly staff. Good prices, they know what they are doing

This was our second time needing assistance from big 8, not only did they go out of their way to find the lowest price for our first vehicle we brought in, they put us in the right direction for a much bigger problem involving our other vehicle for a recall, without their information, we probably would of spent 100s of dollars in which we didnt need to . We will not go anywhere else without checking here first. We refer everybody here 😊

Have always had a pleasant experience working with Jerry and his staff!

Big 8 does a great job with my vehicles. Fast and friendly service. Thanks!

Always same day service for us when we drop in unexpectedly with a leaky tire. Very pleased with quick turn-around!

Weve had our cars & trucks serviced here for years. Jerry and Don are very knowledgeable with reasonable prices and will give you a honest opinion on any issues you have with your vehicle.

I am very impressed with the service and workmanship! Fair price and excellent work!

Friendly people to work with, fast service.

Best service anywhere!!! From the biggest repair to running down the block to unlock a car!