Best person to have help you out is MATTHEW hard working man and very polite and helpful and friendly. Look forward to seeing him everytime I go in for an oil change.. Ready for one now. I usually call to make sure hes there first.
Outstanding Service! I recently visited the Marrero location again, this time for new tires and an oil change. John helped me make the best decision for my Sequoias new tires. He was so patient and he answered all of my questions. John even called the next day to check on me to make sure I was happy with my purchase and the service I received. It is difficult to find businesses that are honest and wont take advantage of someone that is clueless when it comes to car maintenance, but they have definitely earned my trust. I will recommend them to anyone that needs their services in the future. Thank you John and the Tire Choice Marrero Team!
Prompt service,great price on 4 tires.Matt was VERY knowledgeable and friendly.I highly recommend Tire Choice.🙂
Seriously so thankful for this place and the guys that work here! I had a tire emergency and long story short, after being turned away from 4 other places, these guys had my problem solved in like 10 minutes! They worked quickly and diligently. The price was even lower than I expected. I would definitely recommend this place to anyone.
MY Experience, Horrible I received three different quotes. The quote i received online was the lowest. I was told one price over the phone. Once I made it to the marrero location the price was a bit higher. The manager very disrespectful to women. The gestures he kept making towards me. Made me feel very uncomfortable. I Notice none of the staff were wearing mask or following covid guidelines . The manager was not social distancing, while talking to customers. I was the only one wearing a mask at the location. HoribbIe service, i felt very disrespected uncomfortable i will not be returning to purchase anything else from this place..
Technicians are very friendly, knowledgeable and courteous. Appointments are readily available and Mathew, the manager is very helpful, kind, and is more than willing to assist in emergency situations. We have been receiving services on our vehicles for 5 years or more, when the company was called Twin Tires.I have recommended Mathew and his technicians to friends and will continue to do so.
Omg where do I being I had an appointment for one I got there around 12:45 they took my car which only needed a tire changed to the back. 3 hours later a customer that came in at 2 car was ready she told me she had two tires changed and an front other work however when I asked about my car all the man was able to say is he was sorry and didn’t understand how it could’ve happened it was by far the worst tire change ever
Great service and Job well done very polite people
They went above and beyond to ensure all the problems we were having with our Saturn Aura were fixed. We will continue to use Tire Choice for all our auto service needs.
Had a leaking tire while in town for a visit. Staff was friendly and extremely helpful. Prices were great and service was quick.
This site took over when Twin Tires closed but still honored the warranty from TT. Tony & Matt were friendly & efficient. Going back to them when I need a new set of tires.
Great place gave me 5 star service
Mathew has been helping me there for years. Excellent customer service and they never try to tack on anything unnecessary. I dont trust any other mechanic shop on the westbank, anything I cant figure out or dont have time for myself I bring to them.
Technicians here most professional and friendliest I have ever done business with. I dont plan on trusting no other place with my truck.
I see Matthew every time I go to Tire Choice and he always makes sure Im taken care. They keep a professional atmosphere that makes you feel like you can trust their work.
And conveiniently located.(Now thats a plus in and of itself).
I got great service. I just needed to air my tires and check for a low tire pressure. My problem was found. It was a small nail in my tire. I would highly recommend them. They are courteous and very helpful.
I had the most absolute wonderful experience at tire choice auto service I needed 4 tires and had no idea of what size or what kind. I spoke to Mr. Matthew. He solved all my problems, he explained tires to me, the Size, and for how many miles the tires were warranted for. To make it short it was the best customer service I ever had any place. Mr.Matthew was easy to talk to, well informed And definitely patient. If youre looking for tires I would definitely recommend at least a conversation with Mr.Matthew first. I bought all 4 right there, Had them balanced aligned plus more freebies with the 4.
Matt takes care of my whole family’s vehicles. Excellent customer service every time.
They may have changed the name but Crag and Matt are still there. I have never been disappointed with the customer service. Today i had a flat tire and they fixed it and also checked a previous repair that had to replace a bulb in my brake light. I feel like they are family. No run around, straight forward and fair. It may not be Twin Tire any longer, but its the same great sverice!
Brought my truck in today for an oil change, tire rotation and balance.Good people, Craig Matt and the Techs always Helpful and friendly.Formerly Twin Tire now Tire Choice, I’ve been coming to this location for over 10 years for New tires and service on my family vehicles and highly recommend these guys.By the way FREE tire rotation and balance with oil change, that’s a good deal.
This is my first time having to get service done and Im EXTREMELY PLEASE the service I receive today, great customer service, great communication, and the prices were more than fair I had the pleasure of working with Mr. Luigi Malta the service manager and he made my experience very comfortable and easy I will be back for more work.
I have been coming to this location for years. Although the name changed, it is still the same great service. I have purchases tires, had tires repaired, a master cylinder replaced, struts replaced and go there for routine oil changes. Matt, Craig and the rest of the staff there are a pleasure to work with. I would recommend Tire Choice to service your vehicle.
I went to get two new tires, an alignment and oil change. Not only were they professional and had great prices but there customer service was outstanding! I recommend and will bring my car thanks to Luigis quality customer service!
Love this place. I live in Slidell, but drive by here for work so it is super convenient. Even so, it may be worth the drive anyway.
Ive been a customer at this location for years. Great customer service. I would not go any other place. They do a great job. Ive never had a bad experience coming here.
Craig and Matt are personable, friendly and knowledgeable. They both really look out for the customers. I trust them more than any other auto service! Thanks
They are one of the best!!very informative and great service!I went there for my CV joint and they explained to me how over years and time it breaks down and gave me a estimate which wasnt bad. I even called around to compare and contrast with other automotive places nobody came close to their services. Next day made appointment took my car up there. They even drove me home because they thought it would be a long time,when I tell you in a hour and 30 minutes I got a call saying they were done I was shocked and happy!when i got back in my car to drive it was like I had a new car! please if you ever have any car troubles go see them I promise you, you WONT regret it!!thank you Craig! And to those who help service my vehicle!
I have been coming here for years and if it weren’t for Mr. Matt and Mr. Craig great customer service I would have been a loyal customer!!!! They need a RAISE!!! These two gentleman are always always respectful and here to assist your customers. Once again they should get a RAISE!!!
Truly awesome service. Craig and Mathew treat u great. Excellent pricing, customer service, and in and out fast. I highly recommend this location for the best auto service and tires !!
I went there to get me a/c checked and they told me I needed a condenser and how they put dye in the line to see where the leak was coming from... they told me I had multiple holes in the condenser and it needed to be changed and show my some type of pic on a computer model and said all the spots showed where the dye was coming from and also was charging me $1,000 so I went ordered the part and let another company changed it and they asked me where I got it checked at and I showed them the paper work come to find out it was ALL A LIE there wasnt a drop of dye on the condenser all I needed was the high pressure line for the condenser I HAVE GOTTA BE MORE CAREFUL thinking just cause its a business they are legitimate that was my fault though I should have read the reviews before I ordered the part and bought it somewhere else🤬
The staff is so nice every time I go over to Twin tire I just keep going back!! The staff is very efficient at their jobs making the wait minimal.Thank you Twin tire everything you do and keeping my family safe.Charlie Dalgo
Matt and Craig are the life of this place, my car is always taken care of in a timely efficient manner. Awesome service!
Good people and fast service every time I need maintenance work on my vehicle done ✅
Nice please to work
Great prices and they get you in and out quickly....go see Mathew hes amazing
It was a very efficient place with very nice people and great price on oil change with online coupon
They are really nice people. They are honest. Even if the problem is out of their control they give you advice onon what you can do. They are the best. Thank you twin tire& auto care crew.
Great as always
Mr. Mathew Williams is great. Very professional service.
Best in town, Craig and Mike will take care of you. Longer warranties than most auto shops, as well.
Very professional 👌 great service. It was a blessing
A great bunch of guys committed to fixing your car the right way.
Change my oil in no time and Im happy
Excellent service and very nice people I have been going here for 5 years
Not often does someone get a flawless experience from start to finish when dealing with auto repair, but Im here to say that Twin Tire & Auto Care gave me just that. I know where Im bringing my car from now on, and theyre just around the corner!First, they have a super-convenient online appointment system that let me enter all of my cars info, my contact info, and what kind of problem Im having. I was able to get the appointment time I wanted (7:30am), and Twin Tires system even reminded me through both email and text that my appointment was coming up. There were easily accessible, printable coupons, too.Drove to the shop a little early on appointment day, and my wife and I were let in right on opening time. Mathew gave us a warm greeting, knew exactly who I was, and proceeded to go over the info Id entered into the system. Simple. Easy. I handed off the keys and ended up getting out of there in under 5 minutes.Received a call less than a hour later. As it turns out, there was a different problem than wed expected, related to a service wed gotten at the dealership about a year earlier. Mathew was very helpful, and suggested that we bring the car back to the dealership, since it had low enough mileage to still be under warranty. He said he would hold back from even giving a quote because he was so sure (and in fact, we found out that it was still under warranty from the dealership).My wife and I returned later in the day to pick up the car. Upon walking in, we were again greeted by Mathew, key in hand. No diagnostics fees. No other charges. Just the keys and appreciation for Mathew being honest and upfront. He wished us a happy Independence Day, and we were on our way. As a business owner myself, for a different kind of repair shop, it gives me assurance that there are others out there who place integrity before profit as well.Definitely will be my go-to place for car problems, big and small. Thanks guys.
Always do great work.
Everyone is very helpful and nice 💯
N/a
Their service in the staff is excellent I would recommend bringing my car there for service
Matt and the crew are very professional and knowledgeable.
It has always been good to me,very helpful
They do great work there.
I have always been happy and satisfied with the service and quality of the work done to my vehicles through the years.
Great prices and Matt helps you out with everything
Great service. Great employees. Definitely coming back.
I called them yesterday at 7:30 to see if they could take my wifes car in to check and fix her a/c. I dropped it off at 8:00 to Mr. Matt. He had one of the other consultant drop me back off at home. I was told by bohn ford that i needed a new compressor and condenser. Turns out i only need a condenser. They SAVED me almost a thousand dollars. Thank you matt you just made a life time customer.
Awesome service thanks again matt
Great place of business been around for a long time
I have used them over 10 years. I use the dealership when I must. Otherwise, I have taken 6 vehicles here exclusively.
Great people great service they are fast and honest
Ive only had service here twice so far. But each experience was extremely positive.
Be careful...... Sometimes you might not need everything they say .... so check it yourself
Always good service and cares about their customers. Pleasure to do business with.
Quick service, job well done.
Satisfied with the business and professional staff
Had a nail in one of my tires and needed a tire rotation walked in on a Saturday morning and was out in less that 1.5 hours
Went there twice to buy tires, friendly staff, reasonable prices
Prompt, professional service.
Fast and friendly service
Really great service
Nice people to deal with
Kind and respectful staff.
Just had to
Good service!
Love them
Great service
Spectacular
Kinda expensive
Awesome